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Viewing 30 posts - 10,801 through 10,830 (of 34,989 total)
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  • in reply to: Product Slider not the same height for each product #1365054

    Hi,
    Glad to hear this helped you move your project forward, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Move Logo and Add Text #1365051

    Hi,
    Thank you for your patience, please follow the steps to add the header widget and button and then we can assist with css to align it to the right of the logo. I see your logo is quite large, do you plan to hide the button for tablet and below screens?
    An admin login would probably also help.

    Best regards,
    Mike

    in reply to: Contact Form Mobile #1365049

    Hi,
    Thanks for your patience, as I understand for desktop and mobile the contact form seems to work fine giving a success message, but only in mobile the email is not received.
    Please try installing the plugin WP Mail Logging and see if the messages are logged.
    If they are not then include an admin login so we can check.

    Best regards,
    Mike

    in reply to: Product Slider not the same height for each product #1365036

    Hey virtualbis,
    Thanks for the link to your site, out of the three sliders most have a height of 385px, and one is 402px so try using this css to set the minimum height to 402px:

    #top .avia-product-slider-container {
    	min-height: 402px;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Youtube Embeds video is unavailable when multiple embeds used #1365033

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hey engage24,

    Thanks for the login, I see that you are using a child theme with a custom footer.php
    from time to time the footer and header files change in the theme, so your custom footer.php is probably causing a conflict.
    Please try saving your custom file to your computer for fallback and remove it from your child theme to see if this corrects.

    Best regards,
    Mike

    in reply to: Problematic resolution in image dimensions preview #1365030

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Iframe for external site not working #1365029

    Hi,
    Thanks for the feedback, when I tested the link on your site it seemed that it worked for me, naturally, I couldn’t login through the iframe because I didn’t have a login for it, but I did get a login failed message.
    Please post a login for the iframe so we can check.

    Best regards,
    Mike

    in reply to: Porting shortcode functionality #1364995

    Hi,
    unfortunately, in your case there is no way to do this, the shortcodes created are for the Advanced Layout Builder and have no direct HTML render, you would also need the CSS & javascript to render the elements.
    The Advanced Layout Builder is a proprietary editor with custom elements and framework that our team has created over many years.
    I can hear your frustration, but to solve this migration you will need to create a new site using the new theme and new builder that you choose.

    Best regards,
    Mike

    in reply to: Porting shortcode functionality #1364992

    Hey droomagentur,
    As I understand your question, you have a site built with Enfold using the Advanced Layout Builder shortcodes and wish to move it to a new theme and convert the Advanced Layout Builder shortcodes to plain HTML.
    Unfortunately, there is not a way to do this, the Advanced Layout Builder is not a plugin in the Enfold theme, it is the core of the Enfold theme.
    Your best option is to leave the Enfold site active for SEO and recreate the new site on a staging site manually, once it is done you can remove the Enfold site and make the staging site active. There is no automatic or easy way to do this.

    Best regards,
    Mike

    in reply to: Iframe for external site not working #1364991

    Hey abyjrc2016,
    Thank you for your question, the error that I see is: Uncaught ReferenceError: urchinTracker is not defined
    2022-09-14_001.jpg
    while I’m not familiar with ASP, I believe that it is because your plid is empty:
    2022-09-14_002.jpg
    When I try to login the page gives a login error, so the page is responding correctly.
    Please try checking your plid and the link which where you are getting the link from, I don’t see that this is an error caused by the theme.

    Best regards,
    Mike

    in reply to: Category and Tag Pages #1364969

    Hi,

    Please see below.

    Best regards,
    Mike

    in reply to: Trying to register theme to a new site #1364968

    Hey Oliver Ko,
    Thank you for your question, the Token field is not for the Theme Forest purchase code, it is for the Envato Token, Envato is the parent company of Theme Forest.
    Please see our documentation to create a Envato Personal Token and please not the specific permissions required.
    If you have trouble, many customers find the Envato market plugin easier to manage. (also linked in the documentation)

    Best regards,
    Mike

    in reply to: youtube video not working for android mobile #1364967

    Hey lennartvdb,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Add google icon to social #1364966

    Hi,
    Please try clearing your browser cache , if using Safari, follow these steps and note step 4 where you will Clear the History.
    The Google Icon is showing for me:
    2022-09-13_001.jpg

    Best regards,
    Mike

    in reply to: Background Video Color Section #1364954

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Place Order Button Freezes at Checkout #1364953

    Hi,
    Thanks for the feedback, the 400 status error is a bad request error, it could be do to the woocommerce test card number is not a real card number, when you ask Stripe be sure to tell them we were using a test card number.
    As for your test taking too long, this sounds like the time it takes to get a response back from Stripe, I don’t think that the theme is involved in the payment process and I have not seen any other posts about this. Try disability any caching plugins and see if that helps.
    Unfortunately, I don’t believe that we are going to be able to test with a real card to see if the response is different, but with the test card the response was very quick, like a snap.
    I don’t know if there is a way to enable a “processing” message while waiting for woocommerce & stripe to work, I would not want to interfere with it.
    Try asking woocommerce if this is an option.

    Best regards,
    Mike

    in reply to: Polices choisies qui n'apparaissent pas dans l'aperçu #1364898

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: New black head and pic format not right #1364896

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Videoloop Layerslider #1364744

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Code Block is eliminating code when saving #1364739

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Top Image fails on one site #1364736

    Hi,
    Glad Rikard could help and you were able to sort this out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: LayerSlider not as a header #1364732

    Hi,
    Glad Yigit could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Uncaught Error: Syntax error, unrecognized expression #1364730

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Code Block is eliminating code when saving #1364728

    Hi,
    Glad to hear this is working for you, I tested your code on my test site and it also worked for me, so I was unable to recreate the p tag, and I’m not sure what would cause this.
    Unless there is anything else we can assist with on this issue, shall we close this then?

    Best regards,
    Mike

    in reply to: Text disappears in the background #1364726

    Hi,
    If the pages have the same layout, then you should be able to add a custom ID to the second and third color sections:
    second
    third

    and then use this css:

    #top.av-curtain-footer.av-curtain-activated #wrap_all #main #second,
    #top.av-curtain-footer.av-curtain-activated #wrap_all #main #third {
    	z-index: 1;
    	position: relative;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Remove unused CSS? #1364718

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Place Order Button Freezes at Checkout #1364649

    Hey ramonolivencia,
    Thanks for the login and link to your page, I tested with a woocommerce Mastercard test number on Windows in Chrome and the place order button worked on the first click, giving the response “The card has been declined.”
    2022-09-11_008.jpg
    I saw no errors in the console.

    Best regards,
    Mike

    in reply to: Button text colour out of easy slider #1364648

    Hey woogie07,
    Thanks for the link to your site, please try this css in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field

    .home a.avia-slideshow-button.avia-color-white.avia-slideshow-button-2 {
    	color: #000;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Short horizontal spacer #1364647

    Hey woogie07,
    Thanks for your question, in the Construction Demo the yellow space is a color section with a background color:
    2022-09-11_006.jpg
    2022-09-11_007.jpg

    Best regards,
    Mike

Viewing 30 posts - 10,801 through 10,830 (of 34,989 total)