Forum Replies Created
-
AuthorPosts
-
September 15, 2022 at 1:10 am in reply to: Product Slider not the same height for each product #1365054
Hi,
Glad to hear this helped you move your project forward, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Thank you for your patience, please follow the steps to add the header widget and button and then we can assist with css to align it to the right of the logo. I see your logo is quite large, do you plan to hide the button for tablet and below screens?
An admin login would probably also help.Best regards,
MikeHi,
Thanks for your patience, as I understand for desktop and mobile the contact form seems to work fine giving a success message, but only in mobile the email is not received.
Please try installing the plugin WP Mail Logging and see if the messages are logged.
If they are not then include an admin login so we can check.Best regards,
MikeSeptember 14, 2022 at 7:16 pm in reply to: Product Slider not the same height for each product #1365036Hey virtualbis,
Thanks for the link to your site, out of the three sliders most have a height of 385px, and one is 402px so try using this css to set the minimum height to 402px:#top .avia-product-slider-container { min-height: 402px; }After applying the css, please clear your browser cache and check.
Best regards,
MikeSeptember 14, 2022 at 7:05 pm in reply to: Youtube Embeds video is unavailable when multiple embeds used #1365033Hi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeSeptember 14, 2022 at 6:53 pm in reply to: Updated theme to Version: 5.1.1 and the footer widgets disappeared #1365032Hey engage24,
Thanks for the login, I see that you are using a child theme with a custom footer.php
from time to time the footer and header files change in the theme, so your custom footer.php is probably causing a conflict.
Please try saving your custom file to your computer for fallback and remove it from your child theme to see if this corrects.Best regards,
MikeSeptember 14, 2022 at 6:42 pm in reply to: Problematic resolution in image dimensions preview #1365030Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Thanks for the feedback, when I tested the link on your site it seemed that it worked for me, naturally, I couldn’t login through the iframe because I didn’t have a login for it, but I did get a login failed message.
Please post a login for the iframe so we can check.Best regards,
MikeHi,
unfortunately, in your case there is no way to do this, the shortcodes created are for the Advanced Layout Builder and have no direct HTML render, you would also need the CSS & javascript to render the elements.
The Advanced Layout Builder is a proprietary editor with custom elements and framework that our team has created over many years.
I can hear your frustration, but to solve this migration you will need to create a new site using the new theme and new builder that you choose.Best regards,
MikeHey droomagentur,
As I understand your question, you have a site built with Enfold using the Advanced Layout Builder shortcodes and wish to move it to a new theme and convert the Advanced Layout Builder shortcodes to plain HTML.
Unfortunately, there is not a way to do this, the Advanced Layout Builder is not a plugin in the Enfold theme, it is the core of the Enfold theme.
Your best option is to leave the Enfold site active for SEO and recreate the new site on a staging site manually, once it is done you can remove the Enfold site and make the staging site active. There is no automatic or easy way to do this.Best regards,
MikeHey abyjrc2016,
Thank you for your question, the error that I see is: Uncaught ReferenceError: urchinTracker is not defined

while I’m not familiar with ASP, I believe that it is because your plid is empty:

When I try to login the page gives a login error, so the page is responding correctly.
Please try checking your plid and the link which where you are getting the link from, I don’t see that this is an error caused by the theme.Best regards,
MikeHey Oliver Ko,
Thank you for your question, the Token field is not for the Theme Forest purchase code, it is for the Envato Token, Envato is the parent company of Theme Forest.
Please see our documentation to create a Envato Personal Token and please not the specific permissions required.
If you have trouble, many customers find the Envato market plugin easier to manage. (also linked in the documentation)Best regards,
MikeHey lennartvdb,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Please try clearing your browser cache , if using Safari, follow these steps and note step 4 where you will Clear the History.
The Google Icon is showing for me:

Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Thanks for the feedback, the 400 status error is a bad request error, it could be do to the woocommerce test card number is not a real card number, when you ask Stripe be sure to tell them we were using a test card number.
As for your test taking too long, this sounds like the time it takes to get a response back from Stripe, I don’t think that the theme is involved in the payment process and I have not seen any other posts about this. Try disability any caching plugins and see if that helps.
Unfortunately, I don’t believe that we are going to be able to test with a real card to see if the response is different, but with the test card the response was very quick, like a snap.
I don’t know if there is a way to enable a “processing” message while waiting for woocommerce & stripe to work, I would not want to interfere with it.
Try asking woocommerce if this is an option.Best regards,
MikeSeptember 13, 2022 at 1:32 pm in reply to: Polices choisies qui n'apparaissent pas dans l'aperçu #1364898Hi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad Rikard could help and you were able to sort this out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad Yigit could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeSeptember 12, 2022 at 12:12 pm in reply to: Uncaught Error: Syntax error, unrecognized expression #1364730Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad to hear this is working for you, I tested your code on my test site and it also worked for me, so I was unable to recreate the p tag, and I’m not sure what would cause this.
Unless there is anything else we can assist with on this issue, shall we close this then?Best regards,
MikeHi,
If the pages have the same layout, then you should be able to add a custom ID to the second and third color sections:
second
third
and then use this css:#top.av-curtain-footer.av-curtain-activated #wrap_all #main #second, #top.av-curtain-footer.av-curtain-activated #wrap_all #main #third { z-index: 1; position: relative; }After applying the css, please clear your browser cache and check.
Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHey ramonolivencia,
Thanks for the login and link to your page, I tested with a woocommerce Mastercard test number on Windows in Chrome and the place order button worked on the first click, giving the response “The card has been declined.”

I saw no errors in the console.Best regards,
MikeHey woogie07,
Thanks for the link to your site, please try this css in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field.home a.avia-slideshow-button.avia-color-white.avia-slideshow-button-2 { color: #000; }After applying the css, please clear your browser cache and check.
Best regards,
MikeHey woogie07,
Thanks for your question, in the Construction Demo the yellow space is a color section with a background color:


Best regards,
Mike -
AuthorPosts
