Forum Replies Created
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November 6, 2022 at 6:07 pm in reply to: Can't edit pages, page content won't load, elements not clickable #1371542
Hi,
Thanks for the login, I see you are getting an /admin-ajax.php 500 (Internal Server Error) have you checked your server’s error log?Best regards,
MikeHi,
Thanks for your patience, the instructions that you linked to seem to talk about customizing the plugin template, does the plugin work without customizing it?
I checked your page with the demo and the element structures are not the same, I don’t see any similarities in the plugin slider with any of the theme sliders for a conflict to occur.
Try testing with only the default plugin with no customization, I assume that is what the demo is meant to show to see if the structure is the same.
Is this page created by adding the plugin shortcode to the page? From the instructions you linked to it looks like shortcode are or can be used

but I don’t see a code block element on your page, if you added the content some other way try adding the plugin shortcode to a code block element.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Thanks for the login, I changed your css to:#top .custom-bullets li {list-style: none !important; padding:0; } #top .custom-bullets li {padding-left: 2em; text-indent: -2em; } #top .custom-bullets li:before {content: '—'; padding-right: 1em; }please clear your browser cache and check.
Best regards,
MikeHey Stephen,
Please link to your example page with the custom class added to the [TEXT BLOCK > ADVANCED > DEVELOPER SETTINGS] so we can examine, the css probably needs a little tweaking.Best regards,
MikeHi,
Our Change Log is here.
Unless there is anything else we can assist with on this issue, shall we close this then?Best regards,
MikeHi,
Thanks for the login, I added this css:.av-masonry-pagination-pagination { display: none; }please clear your browser cache and check.
Best regards,
MikeHi,
Glad we were able to help, we don’t have a set time for the next release, but there won’t be anything you need to do as this will be included.
If you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeNovember 6, 2022 at 1:09 pm in reply to: Add the same banner as on the blog page, on the category page #1371510Hi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
It sounds like you are saying that the maps has taken on the theme preset styling colors, but on my demo install the google map element doesn’t take on the theme preset styling colors.
Please link to your page with an admin login so we can examine.Best regards,
MikeNovember 5, 2022 at 10:18 pm in reply to: toggle a color section when a button is clicked doesn´t work #1371499Hi,
When I check your page /test/ I see a button Klick mich, when I click it a contact form is shown, and another click hides the form.
So this is working for me on Windows in Chrome, Firefox, & Edge, perhaps you have already sorted this out?Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeNovember 5, 2022 at 9:39 pm in reply to: Perfect Grid with no space or borders in between pictures #1371492Hi,
Glad we were able to help, and thanks for the suggestion, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeNovember 5, 2022 at 9:34 pm in reply to: ajax portfolio preview: decrease the distance between entry titles #1371490Hi,
Thanks for your patience, I have reviewed your page and have come to the same conclusion as Ismael the reason the list of links at the bottom of the page moves is because the portfolio-details-inner div gets it’s height set based on each slide’s height, so the solution is to set a minimum height for the element. But the minimum height will be different for each device width and unfortunately I don’t see a way to make this automatic because the slides are not added to the element on page load they are only added after each link is clicked so it can not be calculated before hand.
Since you are still adding content to the slides you will need to first add all of your content, then manually check each slides height for each screen width and add media queries for the portfolio-details-inner minimum height.
For example, currently you only have content in slides one & two, so the media queries for mobile (425px), tablet (768px), and desktop (up to 2560px) would look like this.@media only screen and (max-width: 767px) { #main .portfolio-details-inner { min-height: 790px; } } @media only screen and (min-width: 768px) and (max-width: 2560px) { #main .portfolio-details-inner { min-height: 1036px; } }Best regards,
MikeNovember 5, 2022 at 8:16 pm in reply to: Perfect Grid with no space or borders in between pictures #1371485Hi,
Glad this helped, sorry there is not a listing of all the inner div’s for the different elements, it would be too much, the best approach is to examine the elements with the browser Dev Tools or the browser inspector.
Unless there is anything else we can assist with on this issue, shall we close this then?Best regards,
MikeHey AuroraArcus,
Thanks for the link to your page, I see the text overlap began at 1350px and below 400px the padding was adding to the problem so I recommend this css:@media only screen and (max-width: 1350px) { #top .av-catalogue-title-container { font-size: .8em; line-height: 1em; } } @media only screen and (max-width: 420px) { .responsive #top #wrap_all #av-layout-grid-1 .flex_cell { padding: 40px 20px !important; } }After applying the css, please clear your browser cache and check.
For tablet and below the font change seems appropriate:

and for very small mobile devices the added padding change also helps:

Best regards,
MikeHey Michael,
Sorry for the inconvenience, this will be corrected in the next version, for now the patch is here.
To apply the patch using FTP save the file/enfold/framework/php/class-form-generator.phpto your computer as a fallback and then replace it with the patch.
I linked to a copy of the patch below.Best regards,
MikeNovember 5, 2022 at 7:38 pm in reply to: Perfect Grid with no space or borders in between pictures #1371479Hey Ad-Min747,
Thanks for the link to your site, I believe you are referring to the Clients highlight section, try this css:#top.home .av-masonry-entry .av-inner-masonry { margin-block-end: 0; }After applying the css, please clear your browser cache and check.
Please see the screenshot in the Private Content area.Best regards,
MikeHi,
I believe that you misunderstand, you should remove the above css if you have added it.
The login you posted doesn’t work.Best regards,
MikeNovember 5, 2022 at 7:12 pm in reply to: Add the same banner as on the blog page, on the category page #1371472Hi,
Glad to hear to make the category archive columns two wide for tablet try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:function custom_archive_category_article_width() { ?> <script> window.addEventListener('DOMContentLoaded', function() { (function($){ $('#top.archive.category .slide-entry-wrap').each(function() { var width = $(window).width(); if ((width <= 989)) { $('.slide-entry').removeClass('av_one_third').addClass('av_one_half'); } else {} }); })(jQuery); }); </script> <?php } add_action('wp_footer', 'custom_archive_category_article_width');Best regards,
MikeNovember 5, 2022 at 6:41 pm in reply to: Colour Section — Background Video with Start/Stop Control #1371468Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeNovember 5, 2022 at 3:51 pm in reply to: Text block ignores position of above text block and goes over it #1371450Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeNovember 5, 2022 at 3:50 pm in reply to: Contact form does not allow me to write anything inside #1371446Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeNovember 5, 2022 at 3:41 pm in reply to: Colour Section — Background Video with Start/Stop Control #1371442Hi,
Thanks for the login, I found that you used a layerslider text layer to show html, I hid your layer and added a new html layer with your code and now the title shows, please clear your browser cache and check.Best regards,
MikeNovember 5, 2022 at 3:07 pm in reply to: Contact form does not allow me to write anything inside #1371440November 5, 2022 at 2:09 pm in reply to: Add the same banner as on the blog page, on the category page #1371439Hi,
Thanks for the login, I don’t know where this is coming from but I added this css to correct and it seems to be working:#top.home #av_section_1 { height: 85.78vh; }please clear your browser cache and check.
Best regards,
MikeHi,
That is odd, I checked your contact page with my Android phone the topbar was blue with white text. I also tested on a Mac with Safari design mode and it also showed correctly.
I don’t have an iPhone so I have asked the team to check with their iPhone and will reply when I hear back or they may reply with their findings, Thank you for your patience.Best regards,
Mike -
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