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Hi,
I’m pretty sure we could fix it with some css, but I would need to see the error to examine.
I imagine that the error is caused by some customization or a plugin because this is not something we normally see, I would recommend restoring the menu to the standard menu and then disable all of your plugins if solves enable your plugins one at a time until the error occurs again and then you will know the one causing the conflict.
If this doesn’t help try removing all of your custom css and save it to a text document on your computer, if this solves the add your css back a little at a time until the error occurs to find the conflict.
If this doesn’t help then let us know so we can investigate. An admin login in the Private Content area may help us investigate.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHey rixi,
Thanks for the link to your page, as I understand you only want your logo to show when you scroll down on your homepage.
You are using a transparent header with this custom css:.home .logo { display: none!important; }So please remove this css and add this css instead:
#top.home #header.av_header_transparency .logo { display: none; }After applying the css, please clear your browser cache and check.
Best regards,
MikeHi,
Thanks for the screenshot, when I check the submenu is opening to the left so it is not off the screen, please see the screenshot in the Private Content area.
Have you already solved this with some css?
I see this on Windows with Chrome, if you are still seeing this issue what browser are you using, and what is the screen resolution?Best regards,
MikeHi,
Guenni007 I’m not sure if you realized that this thread is almost 20 months old so this user is probably not watching this thread anymore, but in my experience anyone using the web host Strato had a lot of issues and I don’t recall any of them being resolved, in the ones I recall the users switched to a different host.
I don’t know why, but most users also had a poor experience with the Strato support when trying to find solutions.
Sorry that I don’t have any good news for you.Best regards,
MikeHi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Please add this css:
.main_color tr.avia-heading-row th { color: #000; }Best regards,
MikeNovember 15, 2022 at 2:58 pm in reply to: Shop category thumbnail images are suddenly the wrong size #1372649Hi,
Thank you for the FTP login, I checked and it looks ok, so I asked the rest of the team for any further ideas, Thank you for your patienceBest regards,
MikeNovember 15, 2022 at 2:38 pm in reply to: Two sites with matching set up have different SEARCH RESULTS page? #1372646Hi,
Glad Guenni007 could help, thank you Guenni007, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
I believe this is what you are asking for:

#top .avia-table.avia-data-table tbody > tr { color: #fff; } #top .main_color th, #top .main_color td { border-color: #f0eeed; } .main_color tr.avia-heading-row { background: transparent; } .main_color tr:not(.avia-heading-row) { background: #254189; }After applying the css, please clear your browser cache and check.
Best regards,
MikeHi,
Thank you for your patience, this is trickier but I added this css and it seems to help:#top #header #avia-menu #menu-item-3181 .avia-menu-text { margin-right:-5px; }please clear your browser cache and check.
Best regards,
MikeNovember 15, 2022 at 1:52 pm in reply to: Items hidden using responsive are still being downloaded #1372637Hi,
Glad we were able to help, I thought that I should explain a little further, the reason the elements are hidden with CSS is because the Responsive option is based on the users screen size and WordPress can not determine the users screen size on the server side, the only way to determine the screen size is on the client side after the user has downloaded the source code.
Then the user’s browser will use the CSS, or JS could be used, to hide the element. I hope this helps explain the limitation better.
If you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeNovember 15, 2022 at 1:40 pm in reply to: Two sites with matching set up have different SEARCH RESULTS page? #1372636Hi,
Try disabling all extra plugins except the core woocommerce plugin and try creating a new product to see if the thumbnails are then correct.Best regards,
MikeNovember 14, 2022 at 8:35 pm in reply to: Items hidden using responsive are still being downloaded #1372572Hey ColinWalton,
Thanks for your question, items that are hidden are hidden with CSS so the source code is still there but not shown visually.
I believe that what you are looking for is for the elements to be blocked on the server side and not in the source code, but this is not a feature in the theme and we don’t have a way to achieve this.
You would need to not include them on the page for them to not be in the source code.Best regards,
MikeHi,
This is true that Safari & Chrome on iPhones do not allow autoplay, so if your work around is working then it will be your best solution.
I don’t have an iPhone so I can’t help with specific iPhone issues, if you are not happy with your work around then reply and we will ask a team member with an iPhone to check.
But please note that specific iPhone issues like the blocking of auto playing, is a Safari & Chrome browser policy and we follow their policy rules and don’t recommend skirting around them because with each update Safari & Chrome block more and more of the “hacks” which will lead you down a path of chasing your tail.Best regards,
MikeHi,
Your css to change the font size to 64px had a space between 64 & px, so that it would not work, I removed the space.
64 seems very large to me, please clear your browser cache and check and adjust to suit.Best regards,
MikeHi,
Thanks for the explanation but unfortunately we don’t have a built-in way to achieve this. It looks like the GSAP script could achieve this and you are probably close to doing so, but it seems that you will require more specific GSAP advice than we can offer here. Perhaps the GSAP forum would help, or StackOverflow would be more knowledgeable in achieving this.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHey Bernoully,
Please login into the support forum and open a new thread, you have asked your question through the contact form which is not for support requests.
If you have not registered to our support forum yet you can do so here.
Thank you for your understanding and for using Enfold.Best regards,
MikeHey Manu,
Please login into the support forum and open a new thread, you have asked your question through the contact form which is not for support requests.
If you have not registered to our support forum yet you can do so here.
Thank you for your understanding and for using Enfold.Best regards,
MikeNovember 14, 2022 at 3:00 pm in reply to: Woocommerce mini cart dropdown – "Subtotal" text styling #1372508Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Ok, try using this function instead:function add_ajax_search_icon_to_burger_menu_no_desktop_search(){ ?> <script> (function($){ $('#top #wrap_all #menu-item-search').css({'visibility':'hidden'}); $('#avia-menu').one('click', function(){ $('#menu-item-search').clone().wrapInner('<li class="burger_search"/>').children(0).unwrap().prependTo('#av-burger-menu-ul'); $('#top #wrap_all #av-burger-menu-ul > li').css({'-webkit-transform':'none'}); }); })(jQuery); </script> <?php } add_action('wp_footer', 'add_ajax_search_icon_to_burger_menu_no_desktop_search');Please note that you still need to have the search icon enabled in the theme options at Enfold Theme Options ▸ Main Menu ▸ General ▸ Append search icon to main menu
Best regards,
MikeHi,
Unfortunately, there is nothing you can do to correct the First Byte time, this is a server issue.
Some “budget” web hosts will place too many customers on each server, slowing everyone down.
I’m not knocking your host it’s just how web hosts can offer low prices, if you can afford to pay more for your hosting try researching “fastest web host” for your country most review sites will show the host speed for their tests.
Then most hosts will let you test for 30 days so you can compare.
If you find one you like, most hosts will have coupons for 60% to 80% off for your first contract, the trick is to get the longest contract time, such as 2-3 years.
You might end up with a 3 year fast webhost for the cost of 1 year at the regular price.
Either way, it can’t hurt to test a different webhost for free for 30 days, just my opinion.Best regards,
MikeHi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeNovember 13, 2022 at 11:58 pm in reply to: Shop category thumbnail images are suddenly the wrong size #1372462Hi,
I have not seen that Regenarate thumbnails tool before, but the thread doesn’t call to Regenerate thumbnails so perhaps you don’t need to.
Please enable the theme editor so we can check the code in your functions.php, perhaps you made an error and that is why it doesn’t work?Best regards,
MikeHi,
It is showing below your elements, you have enabled the Avia Layout Builder Debugger
Shall we close this then?Best regards,
MikeHi,
Did the solution work when you edited the /portfolio/portfolio.php file as Ismael suggested?
Please try it that way to ensure his solution works.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
Mike -
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