Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
Thank you, I tested the FTP and it seems to be the same and working, but I couldn’t login to the staging site with any of the logins posted in the past, I tried each one twice unless I missed one. Please check and post the staging site admin login.
Thank you for your patience.

Best regards,
Mike

Hi,
ACF is your plugin Advanced Custom Fields
I don’t see how the Header.php and Footer.php would change the layout it is not expected.
How about we try again, please restore the staging site back to the old version that is correct, and then I will investigate it first and then try to update again and see what happens.
Sorry for the back and forth, but I have not seen this kind of error before.

Best regards,
Mike

Hey lenalavendel,
Thanks for your question Try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:

function masonry_sort_slash_to_hyphen() { ?>
  <script>
window.addEventListener('DOMContentLoaded', function() {
(function($){
  $('.av-masonry-sort .text-sep').each(function() {
    var text = $(this).text();
    $(this).text(text.replace('/', '-')); 
});
})(jQuery);
});
</script>
  <?php
}
add_action('wp_footer', 'masonry_sort_slash_to_hyphen');

Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.

Best regards,
Mike

Hi,
We should close this duplicate thread – I answered your other thread.

Best regards,
Mike

Hi,
I am starting to think we are talking about different things, because pressing a blue button when you go to edit a page is not an issue.
So lets back up, woocommerce products do not use the Advanced Layout Builder by default, they use the WordPress editor, such as the classic editor.
This is the default view of a woocommerce product, it is not the Advanced Layout Builder.

If you use the Advanced Layout Builder to build a product you must manually create the layout with the product elements like this:

Now you can not import products and have the theme convert them into Advanced Layout Builder product pages, you wouls need to manually do this.
I think this is where your confusion is, if you import 500 products from another theme with woocommerce then you will be using the same classic editor, or block editor that you used before.
If you are importing 500 product from a Enfold theme where you manually created each product with the Advanced Layout Builder using the ALB elements, then you would simply press the blue ALB button at the top of the page.

Best regards,
Mike

Hi,
It is our mistake, we recently discovered that unclosed HTML tags in the title fields was causing the theme to try to auto-correct the unclosed tags, but it didn’t always do so correctly causing some pages to crash sometimes. So the Dev Team added the warning to the title fields and created the plugin, but it seems that we didn’t catch all of the demos that had used these tags.

Best regards,
Mike

Hi,
Did you copy the code from the forum? Copying from an email would cause this error.
Your child theme functions.php will not be changed in an update.
I tested this on my test site before I posted it and I didn’t receive an error, please include an admin login in the Private Content area so we can check.

Best regards,
Mike

Hi,
The only import we recommend is the WordPress import feature, we don’t have a way to activate the ALB builder, when you use the ALB WordPress activates it for the next time you edit the page. I guess you could examine your database to see what WordPress is doing, but we have no recommendations to do this automatically.

Best regards,
Mike

Hi,
Our Dev Team created a plugin to solve the issue of HTML not being allowed in the title fields, so please install the plugin which is linked above.
The plugin changes ###lt### into <
So instead of the HTML code for a phone number link add this instead:
###lt###a href=tel:5551234567###gt###(555)123-4567###lt###/a###gt###
just change the number to yours.

Best regards,
Mike

Hi,
Thank you, I have removed the image.
and thank you for explaining, so at this point can you explain do you want to change the font or change the color of the font?
To change all fonts go to Enfold Theme Options ▸ General Styling ▸ fonts to change the font only for one type of heading go to Enfold Theme Options ▸ Advanced Styling and choose the heading.

Best regards,
Mike

Hey Adam,
Thanks for your question, if you know the Purchase Code you can enter it here, if you don’t know it or are not able to log into the Theme Forest account to download the latest version or create a new Token, then you will need to purchase a new license.
Envato (Theme Forest) handles all of our licenses and we can not create licenses and Envato will only recognize account owners, this sometimes happens with a site is built by a developer who in the future can not be found, Envato will not issue a new license to the website owner, one must be purchased.
The upside to this is that by purchasing a new license you will also get 6 months of support on our forum to help with any issues. I recommend upgrading to a full year of support for just a little more, as the cost of the theme and a full year of support costs the same as a single hour of support from many developers.

I hope this answers your question.

Best regards,
Mike

Hey tremblayly,
Thank you for your patience, if I understand correctly you have your item set like this:
a size and color:

and on the front end you should see two drop downs like this:

But you are not seeing this as our demo site shows? Please ensure you have it set as a variable product, if you do try disabling your plugins.
If it is not a variable product then set it as one, woocommerce points out in this thread that simple products with attributes so them in the Additional Information tab, but they also point out that the only way for your customer to choose the one they want is if you make it a variable product.

When I look at your product /braided-leather-cord-necklace it only shows weight & color:

but you said you wanted colour & dimension, please ensure that you added more than one dimension, it will not show if you only added one.
When I look at your product /square-wire-sterling-silver-925 I see wire gauge & METAL COLOUR, is this what you mean by “temper”?

If so you only have one METAL COLOUR try adding a second one and updating your variations for it to show as a drop down.

If this doesn’t help include an admin login so we can investigate, you have a staging site correct?

Best regards,
Mike

Hi,
Glad to hear that you have this sorted out, and thanks for sharing your solution, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hey MarcusEls,
To add a modified version of portfolio.php to your child theme you can add this function to your child theme functions.php:

function avia_include_shortcode_template( $paths )
{
	if( ! is_array( $paths ) )
	{
		$paths = array();
	}
	
	$template_url = get_stylesheet_directory();
	array_unshift( $paths, $template_url . '/shortcodes/' );

	return $paths;
}

add_filter( 'avia_load_shortcodes', 'avia_include_shortcode_template', 15, 1 );

then in your child theme directory create a new directory /shortcodes/ then copy the folder with your customized element into it, in your case /portfolio/portfolio.php

Best regards,
Mike