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Viewing 30 posts - 8,761 through 8,790 (of 34,637 total)
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  • in reply to: Home page does not download #1397059

    Hey Mark,
    Thanks for the login, but I’m not sure what you mean, I was able to view your homepage frontend and backend, please explain further.
    I assume you mean “view” when you write “download”.

    Best regards,
    Mike

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Home IDX photos won’t show up because of Enfold theme #1397057

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Social media icons colors on Transparent Header #1397056

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Hide burger menu item #1397055

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Critical Issue and Clashes #1396982

    Hi,
    Sorry I don’t know what the error means other than it is from yith-fields.min.js
    I have asked the rest of the team if they have any ideas about your MyWorks Sync plugin, but have not heard any ideas yet, since your site is not giving any errors that we can see about the MyWorks Sync plugin it would seem to be in the communication somewhere but I’m not sure how we would be able to track this down.
    I hope the rest of the team will have an idea about this, Thanks for your patience.

    Best regards,
    Mike

    in reply to: Font does not show on website #1396979

    Hi,
    Glad this helps, Unless there is anything else we can assist with on this issue, shall we close this then?

    Best regards,
    Mike

    in reply to: cant open 2nd page of search results #1396978

    Hi,
    Thanks for the video, I’m not sure what is causing this on your site, I’m not able to reproduce it on my test site I have asked the rest of the team for ideas but I see the admin login is no longer working, please enable the admin login so other team members can also take a look, Thanks for your patience.

    Best regards,
    Mike

    in reply to: Problems after updating to Enfold 5.4 #1396977

    Hi,
    Thanks for your patience it looks like your custom font is in the Enfold Theme Options ▸ Import/Export ▸ Custom Font Manager try removing this custom font and see if you still get the 404 error for re.woff2
    Your homepage won’t open in the backend because you are getting server errors 503 Service Unavailable this seems to be coming from the AIOSEO plugin that shows this error: AIOSEO relies on the WordPress Rest API and your site might have it disabled
    I deactivated the AIOSEO plugin and the backend loaded but there were a few more server 503 errors for “blocks” I believe it is another plugin but I’m not sure, when I switch to the Classic Editor at Enfold Theme Options ▸ Select Your Editor ▸ Use WP Classic Editor so the Block Editor is not used the backend of the homepage opens without errors.
    Please check.

    Best regards,
    Mike

    in reply to: Font does not show on website #1396973

    Hi,
    Thanks, do you mean the H1’s that are currently using the font “Love Ya Like A Sister”, to change all of these I added a wpcode snippet called H1 belda-font with this rule:

    #main h1 strong {
    	font-family: belda-font;
    }

    and for the LayerSlider I edited the text layer element by first removing the font “Love Ya Like A Sister” and then when to Style ▸ Advanced Settings ▸ Custom CSS and added this css:

    font-family: belda-font;

    Enfold_Support_302.jpeg
    please clear your browser cache and check.

    Best regards,
    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Font does not show on website #1396888

    Hi,
    Thanks for the access, I added the font file and added the font-face css to the wpcode plugin, and created a test page linked below to demonstrate that the font is working.
    If you explain where you want this font to show on your site I can assist.
    Please check the test page.

    Best regards,
    Mike

    Hi,
    Thanks for the feedback, unfortunately, the site is now in maintenance so I can’t see it right now.
    Please include and admin login.
    As I understand this script for the homepage works correctly, but you want the same thing for all pages and I assume that the same slider is not currently on all pages.
    If so one option is to create a script that adds the slider shortcode into all pages and remove the slider from the homepage, which I can do.
    But the drawback with this approach is in the future once you hand the site over to your client they may find it hard to change the slider/image and if they decide to have different images or sliders for certain pages.
    I would recommend adding the same slider element to the top of each page as it was on the homepage and then remove the .home from the script above so it works on every page, then in the future the client can easily change the image on a per page basis if they wish.
    Just a thought :)

    Best regards,
    Mike

    in reply to: Font does not show on website #1396882

    Hi,
    Thank you for the admin login to your site, but I need access to your server to add the font file, such as the File Manager in cPanel, or an FTP account, these two articles are for general information as I don’t know what hosting company you are using. Another option would be to ask your hosting company support to place the font file in the location that I posted above, and ensure it is named belda-font.otf
    /wp-content/uploads/dynamic_avia/avia_type_fonts/belda-font/belda-font.otf
    They will understand and it will be quite easy for them, I’m happy to do it for you but I will need access to your server.

    Best regards,
    Mike

    in reply to: How to remove #top in menu link #1396839

    Hi,
    For v4.7.6.4 you can search for the line in /enfold/js/avia.js
    matching_link = this.$body.find(this.selector + "[href='"+current+"']").attr('href',current+'#top');
    and change to:
    matching_link = this.$body.find(this.selector + "[href='"+current+"']").attr('href',current);
    but I recommend updating to v5.4 because v4.7.6.4 had some bugs for example compatibility with PHP v8 didn’t occur until v4.8, there was a pagination bug, ect.
    See our change log for v4.8 and all of the bugs for v4.7.6.4 that were fixed.
    Plus many features have been added since v4.7.6.4.
    You really should make time to add update your site to avoid future issues.

    Best regards,
    Mike

    in reply to: Streched header issue #1396837

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Unable to download theme’s demo #1396836

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Font does not show on website #1396835

    Hi,
    Can you include an FTP login in the Private Content area so we can upload the font for you?
    If you don’t know what FTP is, do you have a cPanel login, or file manager login for your webhost?

    Best regards,
    Mike

    in reply to: the text deeper. #1396814

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Startseite wird nicht mehr geladen #1396811

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: the text deeper. #1396810

    Hi,
    Try this css, the first part is the one you like and it is set for portrait, so remove your other css, the second part is for landscape or horizontal.

    @media only screen and (max-width: 767px) and (orientation: portrait) {
    #top.page-id-5923 .template-page.content {
        display: flex;
        height: 50vh;
        align-items: center;
    }
    }
    @media only screen and (max-width: 885px) and (orientation: landscape) {
    #top.page-id-5923 .template-page.content {
        display: flex;
        height: 80vh;
        align-items: center;
    }
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: the text deeper. #1396807

    Hi,
    Thanks for the feedback, I see you have changed it to height: 50vh;
    so are you all set then?

    Best regards,
    Mike

    in reply to: full width logo is blurry #1396806

    Hi,
    Thanks for the feedback and glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: show the pictures smaller #1396801

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: the text deeper. #1396800

    Hi,
    Try:

    @media only screen and (max-width: 767px) {
    #top.page-id-5923 .template-page.content {
    	display: flex;
        height: 90vh;
        align-items: center;
    }
    }

    Best regards,
    Mike

    in reply to: the text deeper. #1396797

    Hi,
    For the page this css will center the elements:

    #top.page-id-5923 .template-page.content {
    	display: flex;
        height: 90vh;
        align-items: center;
    }

    But it might cause issues after the password is used if the same page is then used.
    The best way to handle this is having a custom class added to the page when the password field is used, that way any style you add is only for the page showing the password field.
    So if you are using a password plugin see if the options allow adding a special class to the page, if not ask the plugin author for some code to add a special class to the page when the password field is shown, I would imagine they offer this.

    Best regards,
    Mike

    in reply to: full width logo is blurry #1396796

    Hey pscheffcenvato,
    Thanks for the link to your site, current the logo used is: header04b-300×42.png that is 300×42 not your full size.
    I believe the image you want to use is the one linked below, to apply this to your theme settings please go to Enfold Theme Options ▸ Logo and paste the url below, and then save the theme settings with the blue button at the top of the page.
    Don’t add the logo by using the upload button as it will set the smaller size.
    If you have trouble Please include an admin login in the Private Content area so we can help.

    Best regards,
    Mike

    in reply to: Secondary top menu items unclickable on mobile #1396794

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: the text deeper. #1396793

    Hey schweg33,
    I don’t see your page with the password field, please like to it.

    Best regards,
    Mike

    in reply to: Startseite wird nicht mehr geladen #1396792

    Hi,
    Glad to hear that you have this sorted out, I don’t know what the server ‘LimitInternalRecursion’ is, but since you said that you made changes to the 404 page options I would guess the option was set to something and in your experiment you unset it, this is a guess.
    Unless there is anything else we can assist with on this issue, shall we close this then?

    Best regards,
    Mike

Viewing 30 posts - 8,761 through 8,790 (of 34,637 total)