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Hi,
Your site seems to be down now, please check:
*deleted screenshot*
Best regards,
Mike-
This reply was modified 8 months, 2 weeks ago by
Mike. Reason: Deleted screenshot
Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeApril 2, 2025 at 10:18 pm in reply to: Display issue on select pages of website – showing as html #1480671Hey Carolline,
I checked your pages and do not see the issue, please post your screenshots so we can examine.Best regards,
MikeHi,
I checked your test page that has the plugin disabled, on my Android, and the jumping when you scroll down and back up doesn’t occur now.Best regards,
MikeHi,
Unfortunately we have not been able to reproduce this in other threads, but if you include and admin login and link to your page we will examine your site.
Perhaps if you could create a screen recording so we can be sure to test the same way you are.Best regards,
MikeApril 2, 2025 at 12:00 pm in reply to: WooCommerce hover over image changes to first gallery image #1480640Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeApril 1, 2025 at 11:42 pm in reply to: Why is secondary menu suddenly showing as rows (vertical) vs single line? #1480606Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeApril 1, 2025 at 10:09 pm in reply to: Why is secondary menu suddenly showing as rows (vertical) vs single line? #1480602Hey Jackie,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:#av-custom-submenu-1 br { display: none; }After applying the css, please clear your browser cache and check.
Best regards,
MikeHi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHey Hank,
Please include a admin login so we can examine. I have investated a few “issues” but was not able to reproduce either on their site or mine. Perhaps you have a ad-blocker blocking the recaptach, but with a login we can examine.
Perhaps if you could create a screen recording and post the link so we can view we can be sure to test the same way you are.Best regards,
MikeHi,
Please keep this thread to one issue, you can always open new threads. When you disable the plugin does it solve the issue?Best regards,
MikeApril 1, 2025 at 9:48 pm in reply to: After adding Captcha V3, we get “Token to validate form already expired.” #1480597Hi,
I can not view the recording without a login, please allow non login access or use a different platform to post your video.Best regards,
MikeMarch 31, 2025 at 11:57 pm in reply to: Changes in child theme css file (style.css) do not show up #1480544Hi,
Please note that testing with Safari can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.Best regards,
MikeHi,
Since your videos are very short, I would recommend converting to a GIF and remove the loop count and change the ending frame to one that shows instead of the “blank” white frame

see the example below, you can adjust the settings to suit.Best regards,
MikeHey Sandra,
Please link to your page so we can examine, a screenshot of the bold text may also help.
To add a screenshot please try using an Screenshot service and pasting the image URL in your post.Best regards,
MikeMarch 31, 2025 at 10:29 pm in reply to: After adding Captcha V3, we get “Token to validate form already expired.” #1480541Hi,
I originally tested the frontend and did it again just now, I don’t get a error message on your site or mine.
Your contact form is over a image, I don’t see white background with white text, I did try to highlight the section.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
1: what background color and image do you want to use?
2: the title is h2, what size do you want it to be?
3: you can add category images with the Categories Images pluginBest regards,
MikeMarch 30, 2025 at 1:09 pm in reply to: WooCommerce single product: Make hover left or right scroll arrows smaller #1480475Hey Silje,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:@media only screen and (max-width: 1439px) { .single-product .avia-svg-icon svg:first-child,.single-product .avia-svg-icon img[is-svg-img="true"] { height: .5em; width: .5em; } #top.single-product .avia-slideshow-arrows a.avia-svg-icon svg:first-child { margin-top: 9px; } #top.single-product .av-slideshow-ui.av-loop-manual-endless .avia-slideshow-arrows > a, #top.single-product .av-slideshow-ui .avia-slideshow-arrows.av-visible-prev > a.prev-slide, #top.single-product .av-slideshow-ui .avia-slideshow-arrows.av-visible-next > a.next-slide { width: 30px; height: 30px; line-height: 30px; } }After applying the css, please clear your browser cache and check.
Please note that testing with iPads & iPhones can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.

Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHey Feuerwehr,
PHP v8.2.28 is bleeding edge, please try downgrading to v8 and check again.
I don’t have 8.2.28 on my server.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
The LayerSlider with a video as the background and a text layer for the phrase over it.
Self-host your video instead of using vimeo or youtube, otherwise try another plugin like revslider to achieve.Best regards,
MikeHey Baden,
Thank you for your patience and for your workaround.
The Dev Team and I do not have experience with this plugin in setting it up to recreate the error, it is not a plugin that we support, we are limited to our support for third party plugins.
The Dev Team has decided that in this case we will point any other users to your workaround, should there be any in the future, but not make any core changes at this time, perhaps in the future we will.
Thank you for your understanding and for using Enfold.Best regards,
Mike -
This reply was modified 8 months, 2 weeks ago by
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