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Viewing 30 posts - 8,611 through 8,640 (of 34,988 total)
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  • in reply to: Maintenance Mode #1400845

    Hey sarthakchoudhary,
    Thanks for your question, the maintenance options is for the whole site, if you don’t want to show a single page try setting that page to “private” you can use the “Quick Edit” option:
    Enfold_Support_593.jpeg
    or the Visibility option under Publish:
    Enfold_Support_595.jpeg
    I have not tested any plugins with this option, but you can try these: maintenance mode single page

    Best regards,
    Mike

    in reply to: CSS error. Can’t save Enfold options #1400844

    Hi,
    Thanks for your patience, your Enfold-Theme Options sound like a javascript error but it is not showing on the frontend, please include an admin login in the Private Content area so we can be of more assistance.

    Best regards,
    Mike

    in reply to: Google recaptch issue V2 #1400843

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Thanks for your patience, I checked our Church Demo and my demo page, which uses the Events Countdown element on the homepage and it seems to be working. Have you tried disabling plugins or custom functions to determine if there is a conflict?
    Please include admin login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Mike

    in reply to: cookies #1400838

    Hey Gianluca,
    Thanks for your patience I see that you are using the Youtube Embed Plus plugin for your videos and the videos don’t actually load until someone clicks on the video image.
    unfortunately, I don’t see a way to prevent this plugin in the theme, perhaps try using the Borlabs cookie plugin, many users report that it works well, here is an KB article on how to use it with Youtube videos and plugins.

    Best regards,
    Mike

    in reply to: Image Sizes and Aspect Ratio #1400836

    Hi,
    Sorry for our delayed response, and thank you for your patience the image you should choose is the Entry with Sidebar – 845 × 321
    Enfold_Support_589.jpeg
    This is the original demo size:
    Enfold_Support_591.jpeg

    Best regards,
    Mike

    Hi,
    Thank you for your patience, I see that the slider images end with the lazy load &is-pending-load=1 this is from the JetPack ▸ Enable Lazy Loading for images setting, I disabled this for you and now the dynamic images show.
    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Blog image overlay #1400832

    Hi,
    How do you want the white overlay always over the image or only on hover?
    When I checked the overlay was only 60px wide on the right, I thought this was an error so I added background: transparent; to the css above, try removing this if you only wanted that.

    Best regards,
    Mike

    in reply to: Blog image overlay #1400830

    Hi,
    To always show the icon and prevent the hover animation I adjusted the css to this:

    .big-preview .image-overlay .image-overlay-inside::before {
      border-radius: 0;
      left: 25px;
      width: 50px;
      height: 50px;
      line-height: 50px;
      top: 60px;
    }
    
    #top .big-preview .image-overlay {
      width: 60px !important;
      left: auto !important;
      right: 0;
      overflow: visible !important;
      opacity: 0.85 !important;
    background: transparent;
        top: 0px;
    }
    a:hover .image-overlay .image-overlay-inside {
        -webkit-animation: none;
        animation: none;
    }

    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Maintenance page – avia code #1400829

    Hey laiaemn,
    Please use the option Enfold Theme Options ▸ Maintenance Mode ▸ Enabled – Use selected page content without redirect
    not Enabled – Redirect to selected page

    Best regards,
    Mike

    Hi,
    Glad Yigit could clarify this and you are able to work around it, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: ICONLIST – different layout for smartphone #1400826

    Hi,
    Glad Guenni007 could help, thank you Guenni007, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hey Rob Marlbrough,
    Thanks for the link to your site, I was not able to reproduce this, please disable the Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression and enable the Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files so we can see the source of the css.
    Can you log in to our support forum? You have sent this via an email form that is not appropriate for support requests.

    Best regards,
    Mike

    in reply to: WordPress reset can’t use license anymore #1400799

    Hi,
    I believe the error you are seeing is because you are trying to upload the full theme zip file with documentation. In your Theme Forest account there are two zip files you can download for the theme, one is the full zip with documentation and the other is the Installable WordPress file only zip, please try this one instead.
    The license doesn’t know which domain you are using and is not locked to one domain, it only checks that you are using the license on one domain at a time.

    Best regards,
    Mike

    in reply to: “avia_framework_post” Post Type #1400798

    Hi,
    Glad Nikko was able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Submenu sticks on mobile #1400797

    Hi,
    Thanks for the feedback, I first copied your page to my test site and the error didn’t occur so this rules out a bug in the theme, then I saw that you have two parent themes installed Enfold v5.4.1 & Enfold v4.9.2.2 so I tried activating both of these, but the error only occurs with your child theme, so I removed your custom code your your child theme functions.php, but this didn’t solve. I tried disabling your plugins and removing your child theme Quick CSS, but this didn’t solve.
    so I don’t know why this is occurring but this css solves the issue:

    @media only screen and (max-width: 767px) { 
    	#top #wrap_all #main #sub_menu1 {
    		 position: absolute !important;
    		 top: auto !important;
    	}
    }

    I have added this to your Quick CSS, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Trying to re-lodate the sidebar for single-product #1400749

    Hi,
    Thank you for your question, please see this solution for the structure you are requesting.
    This structure will crete a right side sidebar, let us know if you were expecting a different placement.

    Best regards,
    Mike

    in reply to: WPRocket Delayed Javascript execution #1400740

    Hi,
    I believe this is because the call to the constructor is made before jQuery is loaded.
    Try excluding these files:
    shortcodes.min.js
    shortcodes.js
    avia.min.js
    avia.js

    If this doesn’t help please include an admin login in the Private Content area so we can be of more assistance.

    Best regards,
    Mike

    in reply to: pages not appearing in the menue #1400736

    Hi,
    Thanks for your screenshot, but I didn’t find this on any of your posts or pages.
    Did you take the screenshot from our demo? I so that text block was in the Footer Template page which you have edited on your site already and doesn’t exist now so it won’t show on your site.

    Best regards,
    Mike

    in reply to: Widget title colors #1400684

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: pages not appearing in the menue #1400683

    Hi,
    Sorry, I don’t understand what you mean, the links in your text element on your footer page is not affected by the menu structure and I don’t see Impressum in your main menu.
    Perhaps adding a screenshot would help.

    Best regards,
    Mike

    Hi,
    From what I see the <sup>®</sup> is set to vertical-align: super; in the theme which you will want to maintain in the paragraphs, but not in the menu, so I recommend this css:

    #avia-menu sup,
    #av-burger-menu-ul sup {
        vertical-align: top;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: subheading added to magazine #1400678

    Hi,
    Thank you Guenni007 @satucker did this solution help?

    Best regards,
    Mike

    Hi,
    In your situation I would recommend starting your new site on your new webhost with a temporary domain and then make a fresh WordPress install from scratch with only the minimum plugins, the fewer the better.
    Then while your old site is active try to export your site using WordPress ▸ Tools ▸ Export ▸ All content this will give you a .xml file to import on your new site, when you import click the box to import images also.
    Then on your old site go to Enfold Theme Options ▸ Import/Export ▸ Export Theme Settings File and export your theme settings file to upload to your new site.
    Let us know if this works.

    Best regards,
    Mike

    Hi,
    When I check on mobile (425px) in landscape mode the image and text are lined up, please see the screenshot in the Private Content area.
    Perhaps try clearing your mobile cache, iPads & iPhones can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.
    I also notice the column still has the error for invalid class name, please check that you have removed the css for the “custom class” field.
    If you have trouble with this please include an admin login in the Private Content area so we can be of more assistance.

    Best regards,
    Mike

    in reply to: Widget title colors #1400673

    Hi,
    Try this css:

    #main .sidebar_right .sidebar .inner_sidebar {
        margin-left: 0;
    }
    #top #wrap_all #main .sidebar_right .sidebar {
        border-left-style: none;
    }
    #top .sidebar_right .template-page.content {
    	border-right-style: none;
    }
    #ihomefinderloginwidget-2 #ihf-main-container .col-xs-12.col-sm-2 {
     	padding-left: 0;
        padding-right: 0;
    }
     #ihomefinderloginwidget-2 #ihf-main-container .col-xs-12.col-sm-10 {
        padding-left: 20px;
        padding-right: 0;
        width: 76%;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: pages not appearing in the menue #1400670

    Hi,
    You do have a page Haftungsausschluss or Terms created yet, so you will need to create one.
    You do have a page IMPRESSUM and Privacy Policy, which is in draft, so you could modify and use one of these.
    If you go to WordPress ▸ Settings ▸ Privacy ▸ Select a Privacy Policy page you can choose which page to use.
    Enfold_Support_585.jpeg

    Best regards,
    Mike

    in reply to: Change Layout and design of Category pages #1400587

    Hi,
    Glad Guenni007 could help, thank you Guenni007, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Widget title colors #1400585

    Hi,
    I didn’t know the plugin Widget Options – Extended had this option.
    This css that you posted above is wrong:

    #top. widget h4.class=”widgettitle {
    background-color: #008000;
    color: #eff8ee; !important;
    }

    this is it corrected, I fixed it for you:

    #top #main .sidebar .widget h4.widgettitle {
        background-color: #008000;
        color: #eff8ee !important;
    }

    as for your sidebar, do you mean the background color or the margin?

    Best regards,
    Mike

    in reply to: Backend issues #1400583

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 30 posts - 8,611 through 8,640 (of 34,988 total)