Forum Replies Created

Viewing 30 posts - 8,581 through 8,610 (of 34,988 total)
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  • in reply to: New Install, All Elements Not Loading on Frontend #1400918

    Hi,
    Unfortunately, the credentials are not showing in the private section for us please add them again.

    Best regards,
    Mike

    in reply to: Demo Theme Pages Installation for Enfold #1400916

    Hi,
    Glad Yigit could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Search icon in mobile header #1400915

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Main menu size #1400914

    Hi,
    Yes this is a screenshot of where the css is on your site: WordPress ▸ Customize ▸ Additional CSS
    Please go there and change the color to what you want, and if you want to change the font size add this line: font-size: 16px; adjust to suit.
    If you make the font size very large you may need to adjust the left number.

    Best regards,
    Mike

    in reply to: Woocomerce Review Tab on Product Page Adjustment #1400912

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: More Javascript issues #1400911

    Hi,
    Thanks for the feedback, I researched the error for Meta pixel for WordPress and their WordPress support thread says: The plugin is not compatible with PHP 8
    I recommend disabling the plugin and see if that solves the issue.

    Best regards,
    Mike

    in reply to: WordPress reset can’t use license anymore #1400910

    Hi,
    Please ask your web host if the PHP ZipArchive Extension is enabled, this PHP setting is required to extract the zip file and some hosts don’t have it automatically enabled on PHP v8

    Best regards,
    Mike

    in reply to: website slow #1400909

    Hi,
    Glad Yigit could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Warning: Publicly accessible Google API key #1400908

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: More Javascript issues #1400893

    Hey nasi,
    I tested the form but I got a success message, did the user explain how to recreate the error?
    I was not able to login to the admin side, please disable the JetPack login, it just sends me in a circle.

    Best regards,
    Mike

    in reply to: Main menu size #1400880

    Hi,
    This is in your WordPress ▸ Customize ▸ Additional CSS
    Enfold_Support_607.jpeg

    Best regards,
    Mike

    in reply to: Problème pour importer la démo du thème Enfold #1400879

    Hi,
    Thanks for the login, your site returns the error Failed to load resource: net::ERR_CONTENT_DECODING_FAILED while importing the demo, probably related to OVH hosting disables the set_time_limit() function used by WordPress so the import function won’t timeout.
    Quite a lot of people using OVH host have this issue and OVH replies that they will not enable the basic PHP function.
    Unfortunately, there is nothing we can do to correct this hosting issue. I was able to manually install the demo for you, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Formidable Forms Field Color Issue #1400877

    Hey vantagepointmg,
    Thanks for the link to your site, I see on your page /contact-us/ you are using the plugin Formidable, I can see that their css rules are too weak.
    So one solution would be to add this css to your Quick CSS:

    #top #main .with_frm_style input[type=text], #top #main .with_frm_style input[type=password], #top #main .with_frm_style input[type=email], #top #main .with_frm_style input[type=number], #top #main .with_frm_style input[type=url], #top #main .with_frm_style input[type=tel], #top #main .with_frm_style input[type=phone], #top #main .with_frm_style input[type=search], #top #main .with_frm_style select, #top #main .with_frm_style textarea, .frm_form_fields_style, #top #main .with_frm_style .frm_scroll_box .frm_opt_container, .frm_form_fields_active_style, .frm_form_fields_error_style, #top #main .with_frm_style .frm-card-element.StripeElement, #top #main .with_frm_style .chosen-container-multi .chosen-choices, #top #main .with_frm_style .chosen-container-single .chosen-single {
        color: #555555;
        background-color: #ffffff;
        border-color: #cccccc;
        border-width: 1px;
        border-style: solid;
        -moz-border-radius: 4px;
        -webkit-border-radius: 4px;
        border-radius: 4px;
        width: 100%;
        max-width: 100%;
        font-size: 14px;
        padding: 6px 10px;
        -webkit-box-sizing: border-box;
        -moz-box-sizing: border-box;
        box-sizing: border-box;
        outline: none;
        font-weight: normal;
    }

    and see if that corrects, it is the css from the plugin that I adjusted to have more specificity.
    Or if you just want to change the text field color in the theme settings change the color of Enfold Theme Options ▸ General Styling ▸ Main Content ▸ Main Content Secondary Font Color

    Best regards,
    Mike

    in reply to: Size sidebar 10% #1400876

    Hi,
    Thanks for sharing Guenni007

    Best regards,
    Mike

    in reply to: Main menu size #1400875

    Hey daves1997,
    To change your header height adjust this setting:
    Enfold_Support_603.jpeg
    To change your menu font sizes go to Enfold Theme Options ▸ Advanced Styling and choose Main Menu Links & Main Menu sublevel Links
    Enfold_Support_605.jpeg
    I see your menu has a bottom border now so I’m not sure that we are looking at the same thing, please include a mockup image of what you want to see.

    Best regards,
    Mike

    in reply to: pages not appearing in the menue #1400874

    Hi,
    Correct, when editing a text element, clicking on a link will not take you there it will give you the option to edit it:
    Enfold_Support_601.jpeg
    Please test your links by viewing the page on the frontend.

    Best regards,
    Mike

    in reply to: image size #1400873

    Hi,
    Your table has more content than will show on a mobile screen, try this css to make the table horizontally scroll:

    @media only screen and (max-width: 767px) { 
    table {
      display: block;
      max-width: -moz-fit-content;
      max-width: fit-content;
      margin: 0 auto;
      overflow-x: auto;
    }
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: 2 indentical Google fonts loading? #1400870

    Hi,
    Please include an admin login in the Private Content area so we can be of more assistance.

    Best regards,
    Mike

    Hi,
    Thanks for the login, I found that your burger menu was #b5b5b5 before hover or click, which is set by Enfold Theme Options ▸ General Styling ▸ Logo Area ▸ Logo Area Secondary Font Color I changed it to black for you.
    The homepage slide show arrows were set to white in the element style tab, I set it to black for you.
    Enfold_Support_599.jpeg
    Please clear your browser cache and check.
    I don’t have any of the devices you listed above, but try checking the screen resolution for them when the burger menu is not showing and we can try to investigate. When I test with my browser Dev Tools the burger menu shows for all screen sizes unless landscape where the main menu shows.

    Best regards,
    Mike

    in reply to: Warning: Publicly accessible Google API key #1400868

    Hi,
    Thanks for the screenshot of your email from Google, please follow the recommendations in the email to add an API restriction to your API key so it can only be used on your site, this is best practice and is recommended by Google when setting up an API key.
    If your key had no restrictions then adding a restriction to your key will solve.
    If you already have a restriction on your key then you can ignore the email because the other site can not use the key.
    Please note that it may take a little while for any changes to take effect and you must have a linked billing account to the API key.

    Best regards,
    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: error editing home page #1400861

    Hey jaumem4,
    Thanks for the login, I see that you have a PHP warning in your WordPress Dashboard that you are using PHP v7.3.33
    Please ask your webhost to update your server to at least v7.4 and then check again.

    Best regards,
    Mike

    in reply to: Mobil Phone showing a bunch of code #1400858

    Hi,
    It looks like you have the AMP plugin installed so it is showing a different page for mobile devices, if you don’t it could be an option built into JetPack.
    Please disable the plugin AMP or JetPack or both and clear your browser cache and check again.
    If you still have trouble please include an admin login in the Private Content area so we can be of more assistance.

    Best regards,
    Mike

    in reply to: Maintenance page – avia code #1400855

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:

    function custom_script() { ?>
      <script>
    window.addEventListener('DOMContentLoaded', function() {
    (function($){
    	var width = $(window).width();
    	if (width <= 767) {
    $( '#top.woocommerce-page.archive' ).each(function() {
    $( this ).find( '#woocommerce_product_categories-3' ).insertBefore( $(this).find('.template-shop.content') );
    });
    }
    })(jQuery);
    });
    </script>
      <?php
    }
    add_action('wp_footer', 'custom_script');

    Then clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Double menu #1400853

    Hi,
    Guenni007‘s suggestion of using a topbar menu and the bottom main menu for the one with the mega menu, sounds like the best plan.
    I don’t believe you can add a mega menu to the full-width submenu.

    Best regards,
    Mike

    in reply to: Quantity Selector Not Working Within Product Bundles #1400851

    Hi,
    I’m not sure why this is occurring, it doesn’t occur on your staging site, try to match the settings so it occurs on the staging site so we can check.
    I don’t see this issue on my demo site either.

    Best regards,
    Mike

    in reply to: Text-Blocks, html or special characters #1400850

    Hi,
    Thanks for your patience, I checked both of your sites and see the footer page text block has been corrected at this time, but from your screenshot I can see the error:
    Enfold_Support_597.jpeg
    I believe it’s the &lt;/p&gt; code after the shortcode.
    Sometimes when code is copied in the clipboard code can be converted, perhaps this is what occurred?
    I recall another situation where a client had been copying text from another webpage using Firefox and pasting it into a text block in the “visual” tab, which looked fine, but the copying was actually including HTML from the source page and it was only noticed in the “text” tab.
    The solution in this case was to inform the client that the browser may do this and to paste any copies first into a plain text editor to check for extra code.
    Perhaps this is what occurred with your client?

    Best regards,
    Mike

    in reply to: Woocomerce Review Tab on Product Page Adjustment #1400847

    Hi,
    Please try this css:

    @media only screen and (max-width: 767px) { 
    	#top.single-product #reviews .comment_container img,
    	#top.single-product #reviews.cr-reviews-ajax-reviews #comments.cr-reviews-ajax-comments .cr-ajax-reviews-list .cr-avatar-check {
    		display: none;
    	}
    	#top.single-product #reviews.cr-reviews-ajax-reviews #comments.cr-reviews-ajax-comments .cr-ajax-reviews-list .comment_container .comment-text {
    		margin: 0;
    	}
    	#top.single-product #reviews .comment_container {
        padding-right: 0;
    }
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Blog image overlay #1400846

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 30 posts - 8,581 through 8,610 (of 34,988 total)