Forum Replies Created
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March 11, 2023 at 8:10 pm in reply to: Menu background, font and burger menu – Change of colours #1400869
Hi,
Thanks for the login, I found that your burger menu was #b5b5b5 before hover or click, which is set by Enfold Theme Options ▸ General Styling ▸ Logo Area ▸ Logo Area Secondary Font Color I changed it to black for you.
The homepage slide show arrows were set to white in the element style tab, I set it to black for you.
Please clear your browser cache and check.
I don’t have any of the devices you listed above, but try checking the screen resolution for them when the burger menu is not showing and we can try to investigate. When I test with my browser Dev Tools the burger menu shows for all screen sizes unless landscape where the main menu shows.Best regards,
MikeHi,
Thanks for the screenshot of your email from Google, please follow the recommendations in the email to add an API restriction to your API key so it can only be used on your site, this is best practice and is recommended by Google when setting up an API key.
If your key had no restrictions then adding a restriction to your key will solve.
If you already have a restriction on your key then you can ignore the email because the other site can not use the key.
Please note that it may take a little while for any changes to take effect and you must have a linked billing account to the API key.Best regards,
MikeMarch 11, 2023 at 6:52 pm in reply to: LayerSlider 7 doesn’t show dynamic [image] layer for post when embed on page #1400862Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHey jaumem4,
Thanks for the login, I see that you have a PHP warning in your WordPress Dashboard that you are using PHP v7.3.33
Please ask your webhost to update your server to at least v7.4 and then check again.Best regards,
MikeHi,
It looks like you have the AMP plugin installed so it is showing a different page for mobile devices, if you don’t it could be an option built into JetPack.
Please disable the plugin AMP or JetPack or both and clear your browser cache and check again.
If you still have trouble please include an admin login in the Private Content area so we can be of more assistance.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeMarch 11, 2023 at 6:22 pm in reply to: How to display the product category menu widget at the top on mobiles #1400854Hi,
Try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:function custom_script() { ?> <script> window.addEventListener('DOMContentLoaded', function() { (function($){ var width = $(window).width(); if (width <= 767) { $( '#top.woocommerce-page.archive' ).each(function() { $( this ).find( '#woocommerce_product_categories-3' ).insertBefore( $(this).find('.template-shop.content') ); }); } })(jQuery); }); </script> <?php } add_action('wp_footer', 'custom_script');
Then clear your browser cache and check.
Best regards,
MikeHi,
Guenni007‘s suggestion of using a topbar menu and the bottom main menu for the one with the mega menu, sounds like the best plan.
I don’t believe you can add a mega menu to the full-width submenu.Best regards,
MikeMarch 11, 2023 at 5:53 pm in reply to: Quantity Selector Not Working Within Product Bundles #1400851Hi,
I’m not sure why this is occurring, it doesn’t occur on your staging site, try to match the settings so it occurs on the staging site so we can check.
I don’t see this issue on my demo site either.Best regards,
MikeHi,
Thanks for your patience, I checked both of your sites and see the footer page text block has been corrected at this time, but from your screenshot I can see the error:
I believe it’s the </p> code after the shortcode.
Sometimes when code is copied in the clipboard code can be converted, perhaps this is what occurred?
I recall another situation where a client had been copying text from another webpage using Firefox and pasting it into a text block in the “visual” tab, which looked fine, but the copying was actually including HTML from the source page and it was only noticed in the “text” tab.
The solution in this case was to inform the client that the browser may do this and to paste any copies first into a plain text editor to check for extra code.
Perhaps this is what occurred with your client?Best regards,
MikeHi,
Please try this css:@media only screen and (max-width: 767px) { #top.single-product #reviews .comment_container img, #top.single-product #reviews.cr-reviews-ajax-reviews #comments.cr-reviews-ajax-comments .cr-ajax-reviews-list .cr-avatar-check { display: none; } #top.single-product #reviews.cr-reviews-ajax-reviews #comments.cr-reviews-ajax-comments .cr-ajax-reviews-list .comment_container .comment-text { margin: 0; } #top.single-product #reviews .comment_container { padding-right: 0; } }
After applying the css, please clear your browser cache and check.
Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHey sarthakchoudhary,
Thanks for your question, the maintenance options is for the whole site, if you don’t want to show a single page try setting that page to “private” you can use the “Quick Edit” option:
or the Visibility option under Publish:
I have not tested any plugins with this option, but you can try these: maintenance mode single pageBest regards,
MikeHi,
Thanks for your patience, your Enfold-Theme Options sound like a javascript error but it is not showing on the frontend, please include an admin login in the Private Content area so we can be of more assistance.Best regards,
MikeHi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeMarch 11, 2023 at 4:35 pm in reply to: The Events Calendar Events Countdown element block not working #1400842Hi,
Thanks for your patience, I checked our Church Demo and my demo page, which uses the Events Countdown element on the homepage and it seems to be working. Have you tried disabling plugins or custom functions to determine if there is a conflict?
Please include admin login credentials (in the “private data” field), so we can take a look at your backend.- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
MikeHey Gianluca,
Thanks for your patience I see that you are using the Youtube Embed Plus plugin for your videos and the videos don’t actually load until someone clicks on the video image.
unfortunately, I don’t see a way to prevent this plugin in the theme, perhaps try using the Borlabs cookie plugin, many users report that it works well, here is an KB article on how to use it with Youtube videos and plugins.Best regards,
MikeMarch 11, 2023 at 3:06 pm in reply to: LayerSlider 7 doesn’t show dynamic [image] layer for post when embed on page #1400835Hi,
Thank you for your patience, I see that the slider images end with the lazy load &is-pending-load=1 this is from the JetPack ▸ Enable Lazy Loading for images setting, I disabled this for you and now the dynamic images show.
Please clear your browser cache and check.Best regards,
MikeHi,
How do you want the white overlay always over the image or only on hover?
When I checked the overlay was only 60px wide on the right, I thought this was an error so I added background: transparent; to the css above, try removing this if you only wanted that.Best regards,
MikeHi,
To always show the icon and prevent the hover animation I adjusted the css to this:.big-preview .image-overlay .image-overlay-inside::before { border-radius: 0; left: 25px; width: 50px; height: 50px; line-height: 50px; top: 60px; } #top .big-preview .image-overlay { width: 60px !important; left: auto !important; right: 0; overflow: visible !important; opacity: 0.85 !important; background: transparent; top: 0px; } a:hover .image-overlay .image-overlay-inside { -webkit-animation: none; animation: none; }
Please clear your browser cache and check.
Best regards,
MikeHey laiaemn,
Please use the option Enfold Theme Options ▸ Maintenance Mode ▸ Enabled – Use selected page content without redirect
not Enabled – Redirect to selected pageBest regards,
MikeMarch 11, 2023 at 12:32 pm in reply to: Randomly sort order of portfolio items in portfolio grid and pagination #1400828Hi,
Glad Yigit could clarify this and you are able to work around it, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad Guenni007 could help, thank you Guenni007, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeMarch 11, 2023 at 12:28 am in reply to: Circle CSS on images no longer working due to overflow: visible #1400800Hey Rob Marlbrough,
Thanks for the link to your site, I was not able to reproduce this, please disable the Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression and enable the Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files so we can see the source of the css.
Can you log in to our support forum? You have sent this via an email form that is not appropriate for support requests.Best regards,
MikeHi,
I believe the error you are seeing is because you are trying to upload the full theme zip file with documentation. In your Theme Forest account there are two zip files you can download for the theme, one is the full zip with documentation and the other is the Installable WordPress file only zip, please try this one instead.
The license doesn’t know which domain you are using and is not locked to one domain, it only checks that you are using the license on one domain at a time.Best regards,
MikeHi,
Glad Nikko was able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Thanks for the feedback, I first copied your page to my test site and the error didn’t occur so this rules out a bug in the theme, then I saw that you have two parent themes installed Enfold v5.4.1 & Enfold v4.9.2.2 so I tried activating both of these, but the error only occurs with your child theme, so I removed your custom code your your child theme functions.php, but this didn’t solve. I tried disabling your plugins and removing your child theme Quick CSS, but this didn’t solve.
so I don’t know why this is occurring but this css solves the issue:@media only screen and (max-width: 767px) { #top #wrap_all #main #sub_menu1 { position: absolute !important; top: auto !important; } }
I have added this to your Quick CSS, please clear your browser cache and check.
Best regards,
MikeHi,
Thank you for your question, please see this solution for the structure you are requesting.
This structure will crete a right side sidebar, let us know if you were expecting a different placement.Best regards,
MikeHi,
I believe this is because the call to the constructor is made before jQuery is loaded.
Try excluding these files:
shortcodes.min.js
shortcodes.js
avia.min.js
avia.js
If this doesn’t help please include an admin login in the Private Content area so we can be of more assistance.Best regards,
Mike -
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