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Viewing 30 posts - 8,191 through 8,220 (of 34,610 total)
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  • Hi,
    Thanks for the login, I see that you have added HTML and shortcode into your slider caption:
    Enfold_Support_609.jpeg
    Please notice the warning below the field:

    Warning: Characters <,>,[,] might break ALB backend or frontend. Read more if you want to use them. You can use valid HTML markup.

    I believe this is the issue, please remove this, or try using the LayerSlider instead as it allows HTML in the slides.

    Best regards,
    Mike

    in reply to: footer widgettitle font-weight #1400937

    Hi,
    Thanks for your patience and the link to your site, I adjusted your css to this:

    #top #wrap_all .all_colors #footer h3.widgettitle {
    font-weight:400;
    color:#e84f24;
    }

    please clear your browser cache and check.
    As for your favicon, some browsers automatically look for the favicon at “/favicon.ico” this is the default location, please try converting your favicon.jpg into a favicon.ico and then placing via FTP at “/favicon.ico”

    Best regards,
    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Problème pour importer la démo du thème Enfold #1400933

    Hi,
    You can now work with the demo that I installed for you and you should have no trouble with it.
    I installed it manually, by hand, from my demo install. It is not something that you can reproduce as it took me a long time to do.
    If you wish to install another demo you will need to first reset your site with the plugin WP Reset as each demo overwrites the previous one.
    For your situation with your server error, if you want to install a different demo, try creating a localhost WordPress install and import the demo you want and then use the plugin Duplicator and migrate your localhost version to your webhost, see the video on the plugin page if you have not used this plugin before, it is quite easy.

    Best regards,
    Mike

    in reply to: Failed to initialize plugin: avia_builder_button #1400931

    Hi,
    Thanks for your patience, the error: Failed to open stream: No such file or directory in /is/htdocs/wp12175280_E3ZQ0CNJI0/www/wp-includes/script-loader.php on line 276 points to a missing WordPress file. Since you can’t login to your site to try to reinstall WordPress, check if you can do so in your web host panel, assuming that you originally installed it from there.
    If not please see this article starting at: Upgrade WordPress manually via FTP this will replace any corrupted or missing WordPress core files without losing your data, please note to not overwrite your wp-content folder or your wp-config.php file, this is what connects to your WordPress database.
    If you are not sure about this ask your webhost for help.

    Best regards,
    Mike

    in reply to: start site is permanently redirected to 404 #1400930

    Hi,
    Thanks for your patience and the link to your site, I have tried to recreate this issue but was unable to, below is my test page that is password protected with the password, as you will see there is no error loading, and once you log in you are not redirected.
    Please try disabling all of your plugins and caching and then clear your browser cache. Then enable your plugins one at a time and test your site, clearing your browser cache after each test until you find the one or combination of plugins causing this to identify this cause.

    Best regards,
    Mike

    Hi,
    Thanks for the screenshot and the link to your site, please try this css in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field

    #top.home .template-shop.avia-content-slider .inner_product .inner_product_header,
    #top.home .template-shop.avia-content-slider .inner_product .avia_cart_buttons {
    	display: none;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: pop-up real cookie banner #1400927

    Hi,
    Thanks for your feedback, but I have searched our theme files and nav_menu_link_attributes is not used in our menus.
    I did find these:
    wp_nav_menu_items
    wp_nav_menu_args
    wp_nav_menu_objects
    Perhaps the plugin can write a function to use one of these, I would not know how to do this and as Rikard pointed out above we are limited in supporting third-party plugins.
    Thank you for your patience and understanding and using Enfold.

    Best regards,
    Mike

    in reply to: Main menu size #1400926

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Thank you for explaining further and sharing your solution, I have submitted it to the Dev Team for their review.

    Best regards,
    Mike

    in reply to: Mobil Phone showing a bunch of code #1400923

    Hi,
    Try adding this css in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 989px) { 
    	.responsive #top .av_mobile_menu_tablet #avia-menu.av-main-nav .menu-item.menu-item-gtranslate {
    		display: list-item;
    		top: 30px;
    	}
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: I can’t enable cookie consent messages bar #1400919

    Hi,
    Blatze Please open a new thread with the url to the page in question and an admin login so we can be of more assistance. Since this is not your thread posting your login here will not be private and you will not see anything we write in the Private Content area.
    Thank you for your patience and understanding and for using Enfold.

    Best regards,
    Mike

    in reply to: New Install, All Elements Not Loading on Frontend #1400918

    Hi,
    Unfortunately, the credentials are not showing in the private section for us please add them again.

    Best regards,
    Mike

    in reply to: Demo Theme Pages Installation for Enfold #1400916

    Hi,
    Glad Yigit could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Search icon in mobile header #1400915

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Main menu size #1400914

    Hi,
    Yes this is a screenshot of where the css is on your site: WordPress ▸ Customize ▸ Additional CSS
    Please go there and change the color to what you want, and if you want to change the font size add this line: font-size: 16px; adjust to suit.
    If you make the font size very large you may need to adjust the left number.

    Best regards,
    Mike

    in reply to: Woocomerce Review Tab on Product Page Adjustment #1400912

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: More Javascript issues #1400911

    Hi,
    Thanks for the feedback, I researched the error for Meta pixel for WordPress and their WordPress support thread says: The plugin is not compatible with PHP 8
    I recommend disabling the plugin and see if that solves the issue.

    Best regards,
    Mike

    in reply to: WordPress reset can’t use license anymore #1400910

    Hi,
    Please ask your web host if the PHP ZipArchive Extension is enabled, this PHP setting is required to extract the zip file and some hosts don’t have it automatically enabled on PHP v8

    Best regards,
    Mike

    in reply to: website slow #1400909

    Hi,
    Glad Yigit could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Warning: Publicly accessible Google API key #1400908

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: More Javascript issues #1400893

    Hey nasi,
    I tested the form but I got a success message, did the user explain how to recreate the error?
    I was not able to login to the admin side, please disable the JetPack login, it just sends me in a circle.

    Best regards,
    Mike

    in reply to: Main menu size #1400880

    Hi,
    This is in your WordPress ▸ Customize ▸ Additional CSS
    Enfold_Support_607.jpeg

    Best regards,
    Mike

    in reply to: Problème pour importer la démo du thème Enfold #1400879

    Hi,
    Thanks for the login, your site returns the error Failed to load resource: net::ERR_CONTENT_DECODING_FAILED while importing the demo, probably related to OVH hosting disables the set_time_limit() function used by WordPress so the import function won’t timeout.
    Quite a lot of people using OVH host have this issue and OVH replies that they will not enable the basic PHP function.
    Unfortunately, there is nothing we can do to correct this hosting issue. I was able to manually install the demo for you, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Formidable Forms Field Color Issue #1400877

    Hey vantagepointmg,
    Thanks for the link to your site, I see on your page /contact-us/ you are using the plugin Formidable, I can see that their css rules are too weak.
    So one solution would be to add this css to your Quick CSS:

    #top #main .with_frm_style input[type=text], #top #main .with_frm_style input[type=password], #top #main .with_frm_style input[type=email], #top #main .with_frm_style input[type=number], #top #main .with_frm_style input[type=url], #top #main .with_frm_style input[type=tel], #top #main .with_frm_style input[type=phone], #top #main .with_frm_style input[type=search], #top #main .with_frm_style select, #top #main .with_frm_style textarea, .frm_form_fields_style, #top #main .with_frm_style .frm_scroll_box .frm_opt_container, .frm_form_fields_active_style, .frm_form_fields_error_style, #top #main .with_frm_style .frm-card-element.StripeElement, #top #main .with_frm_style .chosen-container-multi .chosen-choices, #top #main .with_frm_style .chosen-container-single .chosen-single {
        color: #555555;
        background-color: #ffffff;
        border-color: #cccccc;
        border-width: 1px;
        border-style: solid;
        -moz-border-radius: 4px;
        -webkit-border-radius: 4px;
        border-radius: 4px;
        width: 100%;
        max-width: 100%;
        font-size: 14px;
        padding: 6px 10px;
        -webkit-box-sizing: border-box;
        -moz-box-sizing: border-box;
        box-sizing: border-box;
        outline: none;
        font-weight: normal;
    }

    and see if that corrects, it is the css from the plugin that I adjusted to have more specificity.
    Or if you just want to change the text field color in the theme settings change the color of Enfold Theme Options ▸ General Styling ▸ Main Content ▸ Main Content Secondary Font Color

    Best regards,
    Mike

    in reply to: Size sidebar 10% #1400876

    Hi,
    Thanks for sharing Guenni007

    Best regards,
    Mike

    in reply to: Main menu size #1400875

    Hey daves1997,
    To change your header height adjust this setting:
    Enfold_Support_603.jpeg
    To change your menu font sizes go to Enfold Theme Options ▸ Advanced Styling and choose Main Menu Links & Main Menu sublevel Links
    Enfold_Support_605.jpeg
    I see your menu has a bottom border now so I’m not sure that we are looking at the same thing, please include a mockup image of what you want to see.

    Best regards,
    Mike

    in reply to: pages not appearing in the menue #1400874

    Hi,
    Correct, when editing a text element, clicking on a link will not take you there it will give you the option to edit it:
    Enfold_Support_601.jpeg
    Please test your links by viewing the page on the frontend.

    Best regards,
    Mike

    in reply to: image size #1400873

    Hi,
    Your table has more content than will show on a mobile screen, try this css to make the table horizontally scroll:

    @media only screen and (max-width: 767px) { 
    table {
      display: block;
      max-width: -moz-fit-content;
      max-width: fit-content;
      margin: 0 auto;
      overflow-x: auto;
    }
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: 2 indentical Google fonts loading? #1400870

    Hi,
    Please include an admin login in the Private Content area so we can be of more assistance.

    Best regards,
    Mike

Viewing 30 posts - 8,191 through 8,220 (of 34,610 total)