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Viewing 30 posts - 7,591 through 7,620 (of 34,613 total)
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  • in reply to: Custom menu for products – style #1404864

    Hi,
    When I look at your stylesheet I see both css snippets, please remove the first snippet and only use the second snippet.
    Then disable Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression and enable Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files and clear your browser cache and check again.

    Best regards,
    Mike

    in reply to: Gallery with Tabbed Content Slider #1404863

    Hi,
    To move portfolio ajax preview container below the grid container, add this code to the end of your child theme functions.php file in Appearance ▸ Editor:

    function move_portfolio_ajax_preview_container_below_the_grid_container() { ?>
      <script>
    window.addEventListener('DOMContentLoaded', function() {
    (function($){
      $(function() {
    $( '.av-portfolio-grid-sorting-container' ).each(function() {
    $( this ).find( '.portfolio_preview_container' ).insertAfter( $(this).find('.grid-sort-container') );
    });
    });
    })(jQuery);
    });
    </script>
      <?php
    }
    add_action('wp_footer', 'move_portfolio_ajax_preview_container_below_the_grid_container');

    This is the expected results:
    Enfold_Support_1814.jpeg

    Best regards,
    Mike

    in reply to: Can’t see changes in frontend #1404848

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Custom menu for products – style #1404846

    Hi,
    For the above css to not efect mobile devices, try changing it to this:

    @media only screen and (min-width: 768px) { 
    #av_section_1 .flex_column.el_after_av_one_fourth.avia-builder-el-last {
    	z-index: 0;
    	position: relative;
    } 
    .menu-meniu-categorii-container ul.sub-menu {
        position: relative;
        left: 100%;
        top: -42px;
        height: 42px;
        background-color: #fff;
    }
    .menu-meniu-categorii-container .menu-item-has-children {
    	height: 42px;
    }
    .menu-meniu-categorii-container .menu-item-has-children:not(:hover) ul.sub-menu {
    display: none;
    }
    }

    After applying the css, please clear your browser cache and check.
    your screenshot doesn’t work try using an Screenshot service and pasting the image URL in your post.

    Best regards,
    Mike

    in reply to: Duplicate ENFOLD parent themes in WP. #1404841

    Hi,
    Thanks for the login, on my test page the shortcode is in a code block element, and on the post it is just in the Classic Editor. My test site is a multi-network so the site is /shop/ for the shop demo, it’s not a shop page.
    I found a test page on your site linked below, and add the shortcode for the product 50858 and tested it, and indeed it is reloading the page and changing the url: /testpage/?add-to-cart=50858 unlike my site with no plugins.
    I recommend trying to disable all of your plugins except the one core woocommerce plugin. If that resolves the issue, reactivate each one individually until you find the cause.
    I’m not sure which one it could be as I have not seen this issue before.

    Best regards,
    Mike

    in reply to: Adjustment of the Portfolio Category page #1404826

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Thanks for the login, I’m not seeing a link in the button, how is the link to the image added?
    The image needs to have a title for it to show in the lightbox, the script adds the title back on click so it will show in the lightbox, but it seems that once in a while the lightbox is faster than the script. I have a hard time reproducing, like you said, we need to try 3 or 4 times, it’s hard to correct an issue that doesn’t occur all of the time.

    Best regards,
    Mike

    in reply to: Duplicate ENFOLD parent themes in WP. #1404824

    Hi,
    I tested the button shortcode in a Classic Editor blog post and on a ALB page on my test site, and in both cases the product is added to the cart without reloading the page. Please see the links below.
    Perhaps you have a plugin that is conflicting?

    Best regards,
    Mike

    in reply to: Remove P tag inside product category H1 #1404803

    Hi,
    Glad to hear this helped, I’m not sure why this is but I have asked the Dev Team to review and I will write back when I hear from them.
    Thank you for your patience and using Enfold.

    Best regards,
    Mike

    Hi,
    Glad to hear, I don’t expect you to have issues with the pagination after you update.
    This thread is getting quite long now and off the topic of registering your theme. I recommend that we close this and after you update if you have new questions please open a new thread. Thank you for your understanding and for using Enfold.

    Best regards,
    Mike

    Hi,
    Typically the error: The link you followed has expired means the server doesn’t have the PHP ZipArchive Extension enabled, this is a basic extension that allows the server to extract zip files. Ask your web host to check and enable it.

    As for your question about the OVH server, is it about the same error as above or is your question about importing an Enfold Demo on OVH?
    I have not seen any issues on OVH for using or building with Enfold, apart from enabling the PHP ZipArchive Extension.
    But for importing an Enfold Demo, the problem with OVH servers is they have disabled the set_time_limit() function and will not enable it so the import times out. If the manual import method fails due to the disabled PHP function, try creating a localhost WordPress install and import the demo and then use the plugin Duplicator and migrate your localhost version to your webhost, see the video on the plugin page if you have not used this plugin before, it is quite easy.

    Best regards,
    Mike

    in reply to: Help with Homepage video load? #1404768

    Hi,
    The video seems to come in fairly quickly, but I can see a blank spot before the video that a client might want to remove. Two ways around this, first would be to use the preloader option in the theme; Enfold Theme Options ▸ Theme Options ▸ Page Preloading this will show the preloader while the video loads.
    Another option would be to show a background in the video div before the video loads, like this thread. The still image for the first frame may give you the couple of seconds you need for the video to load.
    I did a webpage test linked below and the 5 seconds for the video to load seems reasonable, but the other 300×300 images on your homepage are taking over 3 seconds to load:
    Enfold_Support_1810.jpeg
    I tested one image on tinyjpg.com and compressed it down by 75%:
    Enfold_Support_1812.jpeg
    I would try this for your images and perhaps it will improve the page load.

    Best regards,
    Mike

    in reply to: Accordion Slider #1404767

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Customised link does not work #1404735

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Thanks for the feedback, I checked the button “sitemap example” and while the title in the lightbox showed in my tests, I do see that you are using a script to remove the title on hover, probably for images or another element and it needs to be adjusted to exclude these buttons.
    Please include an admin login and explain what titles need to be removed with the script.
    Please also explain how to see the null error for the button lightbox, is in a certain browser or clicking back and forth between the buttons?

    Best regards,
    Mike

    in reply to: Video Slider Audio Doesn’t Turn On #1404727

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    It seems to be working for me, please see the screenshot in the Private Content area.
    Try clearing your browser cache following these steps for Safari and note step 4 where you will Clear the History.

    Best regards,
    Mike

    in reply to: Woocommerce VAT-suffix #1404725

    Hi,
    Thanks for the feedback, I checked the page linked below and with the css in your Quick CSS disabled I see the exkl. MwSt.
    Enfold_Support_1804.jpeg
    when it is enabled like it is now I don’t see it
    Enfold_Support_1806.jpeg
    Try clearing your browser cache following these steps for Safari and note step 4 where you will Clear the History.
    Or if you are referring to a different page please link directly to it so we can check.

    Best regards,
    Mike

    in reply to: Admin-Seite wählt Hauptmenü nicht an #1404721

    Hi,
    Glad to hear that you sorted some of the issues out, I would like to help to hide the dates under the blog posts, but I still can’t load your site, is there a new link to your site?
    Without seeing your page and the element used I would guess this css would help:

    .slide-entry .slide-meta,
    .av-masonry-entry .av-masonry-date {
    	display: none;
    }

    Best regards,
    Mike

    in reply to: Customised link does not work #1404717

    Hi,
    Glad Ismael could help, please ask questions for a different topic in a new thread so each thread will stay on topic and be easier to follow. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Blog issues #1404714

    Hi,
    Thanks for the feedback, I see that you have adjusted it to 800:
    Enfold_Support_1802.jpeg
    and it is showing for me on the frontend:
    Enfold_Support_1800.jpeg
    compared to when it is disabled:
    Enfold_Support_1798.jpeg
    I see that you have the Roboto Regular 400 font installed, try installing the Roboto Black 900 if you want a thicker font stroke.

    Best regards,
    Mike

    in reply to: Type Writer Effect #1404670

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    The download files are the same, only the Token which is based on your license is different.

    Best regards,
    Mike

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Accordion Slider #1404634

    Hey epkdesign,
    Try creating a new image size such as square_accordion by adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:

    add_image_size('square_accordion', 510, 510, true);
    add_filter( 'image_size_names_choose', 'my_custom_sizes' );
    function my_custom_sizes( $sizes ) {
        return array_merge( $sizes, array(
            'square_accordion' => __( 'Square Accordion' ),
        ) );
    }

    Note that the image size is 510px square, this is because the Accordion Slider has a 500px minimum.
    Then install the plugin Regenerate Thumbnails and go to WordPress ▸ Tools ▸ Regenerate Thumbnails
    Then in your accordion slider element you can choose the new size:
    Enfold_Support_1794.jpeg
    and on the frontend the new image thumbnails will show:
    Enfold_Support_1796.jpeg

    Best regards,
    Mike

    in reply to: Help with Homepage video load? #1404631

    Hey Greg,
    I believe that you can preload the video in your header like this: <link rel="preload" as="video" type="video/mp4" href="foo.mp4" />
    But I found this stackoverflow thread that says: video preloading is included in the Preload spec, but is not currently implemented by browsers as of 2021
    I see that your video is 25 seconds and 24.9 mb, but when I view your site with a users mind, I don’t see myself staying at the top of your page for more than 5 seconds, I would recommend cutting the video down to 5 seconds then perhaps it would be only about 5 mb and load much faster.
    If the site is live try getting the analytics for the average time spent on the homepage and use this to show your client that a 25 second video is not necessary.
    Anyways, I hope this helps.

    Best regards,
    Mike

    in reply to: Customised link does not work #1404630

    Hi,
    To add a screenshot please try using an Screenshot service and pasting the image URL in your post.

    Best regards,
    Mike

    in reply to: In What Order Do I Update Enfold, WP, PHP, Plugins #1404629

    Hi,
    I would ask your web host to update to v7.4 and then update the rest of your site, then update to PHP v8
    Does your web host make automatic backups or can you request a backup before PHP v8?
    It would be good to do, but I don’t expect any issues.

    Best regards,
    Mike

    in reply to: update enfold made a problem #1404628

    Hi,
    Glad to hear that you have this sorted out, I have not seen this happen before, if you see this again or have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 30 posts - 7,591 through 7,620 (of 34,613 total)