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Viewing 30 posts - 721 through 750 (of 34,859 total)
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  • in reply to: preloader issues #1480896

    Hi,
    I tested chrome & safari without accepting cookies and logged out, and both showed the footer, so I’m not sure why you have this issue.

    Best regards,
    Mike

    in reply to: preloader issues #1480892

    Hi,
    I see your footer on your mobile homepage and on your /third-ear-plus/ & /podcasts/ pages, see the screenshot below.

    Best regards,
    Mike

    Hi,
    This is the css that it is using:

    @media screen and (min-width: 768px) {
        .hero:not(.bg-purple-25-gradient) {
            background-image: url(/themes/custom/lp/assets/icons/polygon-midultraviolet.svg);
            background-position: calc(50% - 280px) calc(50% + 50px);
            background-repeat: no-repeat;
            background-size: cover;
        }
    }
    @media screen and (min-width: 1600px) {
        .hero:not(.bg-purple-25-gradient) {
            background-position: calc(50% - 600px) calc(50% + 50px);
        }
    }

    Best regards,
    Mike

    in reply to: The link you followed has expired. #1480890

    Hi,
    The login is not working, user name and email is not registered on the site, please check.

    Best regards,
    Mike

    Hey schwabino,
    I see that you have the error: Uncaught Error: Syntax error, unrecognized expression: #sortby=Date&view=Grouping&holes=3&timeperiod=3&timemax=42&timemin=10&players=0&pricemax=10000&pricemin=0&promotedcampaignsonly=false
    this looks like it comes from a plugin or caching. Try disabling all of your plugins and then reload the page. If that resolves the issue, reactivate each one individually and reload the page until you find the conflict. Don’t forget to disable your MU plugins from godaddy.

    Best regards,
    Mike

    Hi,
    Unfortunately not, and I don’t suggest adding the header.php or footer.php to a child theme without updating them after each update, this is the top reason for errors after updates.
    Perhaps a request for this feature to the Dev Team: Github Feature Request would be best.

    Best regards,
    Mike

    in reply to: The link you followed has expired. #1480881

    Hi,
    Thanks, your zip file installed without error on my install.
    So there must be an error on your server or install.
    Including an admin login in the Private Content area would help us examine.

    Best regards,
    Mike

    Hey Orenishii,
    On your example page this is not done with gradient overlay, but with a image, see the link below:
    Screen Shot 2025 04 06 at 11.23.12 AM

    Best regards,
    Mike

    in reply to: Category background, title and image #1480872

    Hi,
    Thanks for your patience for the category background image with “Dandelion-post-background2.png” you can use this css:

    .category .container_wrap_first {
      background: url(https://templeinacistg.wpenginepowered.com/wp-content/uploads/2025/03/Dandelion-post-background2.png) !important; 
      background-size: contain !important;
    background-color: #f2f0eb !important;
    }

    Screen Shot 2025 04 06 at 7.51.27 AM
    but this image has a white background so adding a background color to the page will not show, if the image had a transparent background the background color would show.
    To show the title you need to enable Enfold Theme Options ▸ Header ▸ Header Layout ▸ Header Title and Breadcrumbs ▸ Display only title, I did this for you:
    Screen Shot 2025 04 06 at 8.02.58 AM
    To add the same background image and color to the post you could use this css:

    .single .container_wrap_first {
      background: url(https://templeinacistg.wpenginepowered.com/wp-content/uploads/2025/03/Dandelion-post-background2.png) !important; 
      background-size: contain !important;
      background-color: #f2f0eb !important;
    }

    but you still need to use a tranpernt background image for the color to show.

    Best regards,
    Mike

    Hey Guenter,
    Thank you for sharing Guenni007, this will probably help others. We will leave this thread open, if you want, should future users have questions.

    Best regards,
    Mike

    in reply to: Add notification bar #1480870

    Hi,
    When I check your site while not logged in I see your notification bar:
    Screen Shot 2025 04 06 at 7.18.33 AM
    please clear your browser cache and check.
    Please note that testing with iPads & iPhones can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.

    Best regards,
    Mike

    in reply to: My image gallery can't load #1480869

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: The link you followed has expired. #1480868

    Hey drilledits47,
    If I understand your issue, you are trying to upload the theme to your site, but you get the error “The link you followed has expired.”
    If you are sure that the PHP ZipArchive Extension is enabled on your site, and you are sure that you have downloaded the installable WP version from your Theme Forest account, then please link to the zip file via DropBox or similar in the Private Content area that you are uploading to your site so we can check.
    Another typical cause for this error is that your “Upload max filesize” is smaller than the theme zip file size, you can check in WordPress ▸ Tools ▸ Site Health ▸ Server the current version 7.1 is 21.3 mb
    Perhaps a admin login would help us examine.

    Best regards,
    Mike

    in reply to: burger menu #1480867

    Hey sophie,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 479px) {
    .responsive #top .av-main-nav .av-burger-menu-main {
        position: fixed;
        top: 2px;
        right: 7%;
    }}
    @media only screen and (min-width: 480px) and (max-width: 570px) {
    .responsive #top .av-main-nav .av-burger-menu-main {
        position: fixed;
        top: 2px;
        right: 36%;
    }}
    @media only screen and (min-width: 571px) and (max-width: 767px) {
    .responsive #top .av-main-nav .av-burger-menu-main {
        position: fixed;
        top: 2px;
        right: 30%;
    }}

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Adding a Avia Button to Widget Areas #1480850

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Product image not full width on mobile #1480848

    Hey mosaic,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 767px) {
        .responsive .single-product-main-image {
           margin: 0;
        }
        .woo-variation-product-gallery {
           width: 100%;
           margin-bottom: 0;
        }
    }

    see the screenshot below for the expected results.

    Best regards,
    Mike

    in reply to: Adding a Avia Button to Widget Areas #1480846

    Hey So Evolve,
    You could use the shortcode wand in the classic editor to create your button:
    Screen Shot 2025 04 05 at 4.43.50 PM
    then copy the code to your widget area HTML widget.

    Best regards,
    Mike

    in reply to: Problem to Download Demo Enfold #1480845

    Hi,
    Your site is reporting that the address is not secure “https” and that the server is redirecting the request for this address in a way that will never complete.
    Are you sure that you changed both URLs? Perhaps one did not update correctly. Did you create the https certificate?
    You could ask your webhost to update the certificate and ensure that it is for both the “www” domain and the non “www” domain, ie: a certificate for:
    www.test.com
    test.com
    is two different lines in the certificate
    Nonetheless, since you didn’t have any content on this site, I recommend the easiest path is deleting the WordPress install, ask the webhost to update the PHP version and these:
    Screen Shot 2025 04 05 at 7.26.33 AM
    then install WordPress again, ensuring that all info is for “https”, then add the theme and your demo install should work fine.

    Best regards,
    Mike

    in reply to: Button not aligning / 3 of columns #1480844

    Hi,
    Thanks, this link has a manual color of black added to the span and the link:
    Screen Shot 2025 04 05 at 3.50.05 PM
    you need to change this to blue, view the link in the text element in the “text” tab to adjust the source code
    Screen Shot 2025 04 05 at 3.53.11 PM
    sometimes if you copy and paste text or links in the visual tab the style will also be pasted.

    Best regards,
    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Add notification bar #1480842

    Hi,
    If you are not using a child theme you could use the WP Code plugin then add a new snippet, in the top right corner use the PHP snippet as the code type:
    use wpcode php snippet and activate
    and ensure that it is activated, then add the above code and save.

    Best regards,
    Mike

    in reply to: My image gallery can't load #1480841

    Hi,
    I see now your shop page is working, this looks like a conflict between a plugin and the theme.
    You could enable each plugin one at a time to find the one that is a conflict, and stop using it.
    Unfortunately we are limited to offering support for plugins.

    Please note that using the contact form is not appropriate for support questions, please log in to the support forum and open a new thread if you need further assistance.
    If you are unable to login to the support forum because you don’t have a activate support contract, please try going to your Theme Forest account and renew your support and then log in to the support forum and open a new thread.

    Best regards,
    Mike

    in reply to: Enfold update #1480840

    Hi,
    Please also note that each license must have it’s own token, don’t use the same Token or license for all sites.
    Licenses are not locked to any one domain, just make sure each is only once.

    Best regards,
    Mike

    in reply to: Enfold update #1480838

    Hey Julien ,
    Each license is only purchased once and has lifetime updates, the support for each license is only good for either 6 or 12 months depending on what was purchased.
    If you purchased all of your client licenses in your Envato account, you would also need to purchase the support renewal for your clients in your account. Envato doesn’t allow transfer of licenses.
    As for updates, if all licenses are from your account with your Token, then the client may need your help to update, expressly for older versions that are using the old Envato API, pre v5
    They will first need to be manually updated, and then you can create a new Token for the client. You should be fine after that, unless Envato changes again in the future.
    Also note that Envato has a daily limit on update checks, I believe that is 20, so after 20 checks you will need to wait 24 hours. If one client has an old version that has the old API and checks 20 times, all other of your licenses will not update.
    You will probably need to review each site and manually update everyone to v7.1 and ensure that all Tokens are working, then going forward every thing should be fine.
    Note that the Token needs specific permissions, the Envato Market plugin requires fewer permissions and might be better for you.
    To manually update Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg

    I hope this helps.

    Best regards,
    Mike

    in reply to: My image gallery can't load #1480826

    Hey Emily,
    It looks like you have this error: “Uncaught ReferenceError: h is not defined” for some custom javascript:
    Screen Shot 2025 04 05 at 8.24.29 AM
    Try disabling all of your custom javascript or all of your plugins and check again.
    also clear your site and browser cache before checking again.

    Best regards,
    Mike

    in reply to: CSS styling of LayerSlider elements #1480825

    Hi,
    Try going to the layerslider, select the layer, go to “advanced” in the sidebar and add the custom css in a media query:
    Screen Shot 2025 04 05 at 8.10.58 AM
    For Mobile/LANDSCAPE view try this media query and adjust to your device.

    @media only screen and (max-width: 860px) and (orientation: landscape) { 
    /* your css */
    }

    Best regards,
    Mike

    in reply to: Second Color Section #1480820

    Hi,
    You have this custom css:

    @media only screen and (max-width: 767px) {
        #av_section_2 {
            height: auto !important;
            min-height: auto !important;
            padding-top: 30px !important;
            padding-bottom: 30px !important;
            overflow: visible !important;
        }
    }

    in your siteground cache, perhaps it is in your Quick CSS, or your child theme stylesheet.
    Change the padding-top & padding-bottom to zero, then clear your site cache, siteground cache, and your browser cache and check again.

    Best regards,
    Mike

    in reply to: Button not aligning / 3 of columns #1480819

    Hi,
    I viewed your page: https://www.latet.org.il/en/
    But I don’t know which link that you want to be blue, please explain more, perhaps a screenshot would help.
    To add a screenshot please try using an Screenshot service and pasting the image URL in your post.

    Best regards,
    Mike

    in reply to: Conflict with wholesale suite plugin #1480818

    Hey Ben,
    We can not view or login to your site as it “uses an unsupported protocol” and can not “provide a secure connection”
    see screenshot below and check.

    Please note that we don’t have experience with the wholesale suite plugin and we are limited to supporting third-party plugins. But perhaps we can correct with some CSS.
    Please include a direct link to the form and a screenshot of what you want to change. To add a screenshot please try using an Screenshot service and pasting the image URL in your post.

    Best regards,
    Mike

    in reply to: Problem to Download Demo Enfold #1480817

    Hey Getersa,
    It looks like you have a Mixed Content: was loaded over HTTPS, but requested an insecure XMLHttpRequest endpoint ‘/wp-admin/admin-ajax.php’. This request has been blocked; the content must be served over HTTPS.” error.
    Your WordPress ▸ Settings ▸ General ▸ Site Address and WordPress ▸ Settings ▸ General ▸ WordPress Address are set to “http”, try changing to “https”
    Screen Shot 2025 04 05 at 7.19.38 AM
    Your site is running on an outdated version of PHP (7.2.34-35+0~20220929.76+debian11~1.gbp2866f7), which will not be supported by WordPress. Ask your webhost to update to PHP v8
    Screen Shot 2025 04 05 at 7.22.41 AM
    Also ask your webhost to update all of these settings:
    Screen Shot 2025 04 05 at 7.26.33 AM
    to these:
    Screen Shot 2025 04 05 at 7.28.27 AM

    Best regards,
    Mike

Viewing 30 posts - 721 through 750 (of 34,859 total)