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Viewing 30 posts - 7,291 through 7,320 (of 34,961 total)
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  • in reply to: WP Store locator Store: The text contains 0 words #1409049

    Hi,
    Thanks for the feedback, this did enable the Yoast feature, but on my site it is counting the words correctly: note in the screenshot The text contains 14 words
    Enfold_Support_2203.jpeg
    perhaps you have another plugin that is interfering, try disabling all of your other plugins and checking again.

    Best regards,
    Mike

    in reply to: can i get general layerslider support here? #1409048

    Hi,
    As I understand you added a video background layer but the thumbnail for the video is showing, if true I believe this is because or your youtube link that you are using for the background video, instead of the short youtube link use this format instead: https://www.youtube.com/watch?v=G0k3kHtyoqc notice the watch?v=
    If this doesn’t correct please include admin login in the Private Content area so we can investigate.

    Best regards,
    Mike

    in reply to: Menu position on hover reaching into main content #1409047

    Hi,
    Thanks for the feedback, your css to make the mobile menu items spread out is creating this error on the desktop, if you do want your mobile menu to be spread out then change your css to this:

    
    @media only screen and (max-width: 767px) { 
    .main_menu ul:first-child > li > a {
        line-height: 10px !important;
        margin-top: 180px  !important;
        background: transparent!important;
    }
    }

    Otherwise remove the line margin-top: 180px !important; from your css.

    Best regards,
    Mike

    in reply to: Press on Burger menu main side jumps to subside #1409046

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: ALB textblock strips out span-tag #1409045

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Can’t remove top padding in main menu container #1409044

    Hi,
    Glad we were able to help you on the right path to a solution, and thanks for sharing your results it may help future users. If you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    A team member recommends that it might be related to the background attachment property being set to “fixed” and try this thread.

    Best regards,
    Mike

    Hi,
    Thanks for the feedback and the screenshot, since I don’t have a real iPad I have asked the rest of the team to check your page with a real iPad, and either them or I will follow up with you then. Thank you for your patience and understanding and for using Enfold.

    Best regards,
    Mike

    in reply to: Menu position on hover reaching into main content #1408958

    Hi,
    Thanks for the link to your page, but I’m not understanding what your issue is because your description sounds like the sub-menu of your main menu on this page is over the form, but your main menu has no sub-menu items so there is nothing to be over your form on hover.
    The css above is making your mobile menu items spread out too much:
    Enfold_Support_2199.jpeg
    If that is what you mean then remove the line margin-top: 180px !important; from your css.
    Enfold_Support_2201.jpeg
    But the burger menu is still going to be over the page content and form because that is the design of the burger menu.
    Please try to explain further and perhaps a screenshot would help.

    Best regards,
    Mike

    Hi,
    Please note that we ask that different topics are in separate threads, as keeping each thread on a single topic or issue is most efficient for support and future readers to find solutions. I see that you have already started another thread for your manifest.json question, as I don’t have any experience with manifest.json so it would be best to contenue with it in that and close this thread.
    Thank you for your patience and understanding.

    Best regards,
    Mike

    in reply to: change line-height in list element #1408934

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Ajax Search Shortcode for sidebar is not working #1408933

    Hi,
    [avia_sc_search] is a protected function from the search.php that is not meant to be loaded directly, so don’t use that one.

    Best regards,
    Mike

    in reply to: Text block over the color section is not displayed #1408932

    Hi,
    Thanks for the login, I found that there is a plugin that is setting the container of the color section to opacity:0, this css fixes:

    .js_active #top .av-minimum-height .container {
        opacity: 1;
    }

    but you should not need this css, but I can not view your plugins, I get this error:
    Enfold_Support_2197.jpeg
    so please disable all of your plugins and check again.
    I also see that when I preview you page it shows correctly:
    Enfold_Support_2193.jpeg

    Best regards,
    Mike

    in reply to: How to use COMBO WIDGET only for COMMENTS? #1408927

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Can’t find the church demo in theme options #1408909

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Text block over the color section is not displayed #1408908

    Hi,
    Thanks but the login doesn’t work it says User does not exist please check.
    I have created a test page on my test site linked below, with a color section with a background image and a special heading element:
    Enfold_Support_2189.jpeg
    and on the frontend the special heading shows over the color section:
    Enfold_Support_2191.jpeg

    Best regards,
    Mike

    in reply to: How to add a script to my header? #1408905

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: How to add a script to my header? #1408903

    Hi,
    Yes using the WP Code plugin is the best approach, unless there is anything else we can help with on this issue, shall we close this then?

    Best regards,
    Mike

    in reply to: How to use COMBO WIDGET only for COMMENTS? #1408901

    Hi,
    I added a combo widget to your blog sidebar and set it to only show the comments as Ismael discribed above, then I created a snippet in your snippet plugin:

    function add_widget_title_to_combo_widget() { ?>
      <script>
    (function($){
    $('.inner_sidebar .avia_combo_widget').each(function() {
    $( this ).find('ul.news-wrap').detach().insertBefore('.tabcontainer');
    $( '<h3 class="widgettitle">Kommentare</h3>' ).insertBefore('.avia_combo_widget ul.news-wrap');
    $( this ).find('.tabcontainer').remove();
    $( this ).find('.seperator.extralight-border').remove();
    });
    })(jQuery);
    </script>
      <?php
    }
    add_action('wp_footer', 'add_widget_title_to_combo_widget');

    and added this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .js_active .avia_combo_widget .tabcontainer {
        display: none;
    }

    for this result:
    Enfold_Support_2187.jpeg
    please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: can i get general layerslider support here? #1408898

    Hey Marc,
    We can try to help with basic LayerSlider questions or you can go to the LayerSlider help page and read their documentation, see their FAQ’s or search their public support tickets.

    Best regards,
    Mike

    in reply to: Menu position on hover reaching into main content #1408897

    Hey Stefan,
    Thanks for the link to your site but the page gives a 404 error, perhaps it is not published yet. I found another page with a form, but your menu above the form doesn’t have a dropdown so I can’t see what the issue would be. Please include an admin login in the Private Content area so we can be of more assistance. Perhaps a screenshot would help us understand better.

    Best regards,
    Mike

    in reply to: How to add a script to my header? #1408896

    Hi,
    Thanks for your patience if you are not using a child theme then using the plugin WP Code would be the correct solution. If you are using a child theme then you could add the code to the child theme functions.php file.
    I assume that you don’t want your code shown publicly so I won’t paste it here in Guenni007‘s snippet:

    function your_custom_script(){
    ?>
    <script>
    	// replace that line here by your script code
    </script>
    <?php
    }
    add_action('wp_head', 'your_custom_script');

    Please give this a try or include an admin login in the Private Content area so we can assist further.

    Best regards,
    Mike

    in reply to: slide-show (full width) does not work on mobile #1408895

    Hi,
    Glad Ismael could help clarify the mobile display, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Text block over the color section is not displayed #1408894

    Hey piotrdlg67,
    Can you create a test page on your site demonstrating your issue, I see that you included some login details but we don’t know your site url, please try to include more specific details about what you are trying to accomplish.

    Best regards,
    Mike

    in reply to: ALB textblock strips out span-tag #1408893

    Hey BeeCee,
    Thank you for your patience, the issue is because TinyMCE strips empty tags, and while there are different solutions such as: one, two, etc,
    I recommend simply adding a class to the span so it is not empty like this:
    Enfold_Support_2183.jpeg
    In my tests the span is not removed even with multiple edits and you are not opening yourself up to possible future issues with using the functions.
    Enfold_Support_2185.jpeg

    Best regards,
    Mike

    in reply to: Ajax Search Shortcode for sidebar is not working #1408890

    Hi,
    To fix the SEARCH – SHORTCODE IN DIV CLASS icon and input field alignment try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top .sidebar .custom-html-widget .avia_search_element #searchsubmit {
    	width: 10%;
        padding: 0;
    }
    #top .sidebar .custom-html-widget .avia_search_element #s {
    	width: 85%;
        display: inline;
        float: left;
    }
    

    this seems to correct:
    Enfold_Support_2176.jpeg
    in my test the search results show correctly:
    Enfold_Support_2179.jpeg

    Best regards,
    Mike

    Hi,
    Thanks for the feedback, I see the text in your screenshot is different than what I see on the site, to me it looks like placeholder text, are you checking a different page?
    I don’t have a iPad, but I check in Safari v16.4.1 on a Mac v12.6.5 in Responsive Design Mode simulating a iPad pro and the background gif looked normal, not like your screenshot. Please see the screenshot in the Private Content area.
    Another user reported a different issue with a old iPad that the updated Safari had solved and he said that some older iPad were “locked” to their versions and couldn’t update, are you able to update your iPad?

    Best regards,
    Mike

    in reply to: Fonts couldn‘t be added #1408888

    Hey Yorck,
    Thanks for your patience, when you upload a font it goes in the directory /wp-content/uploads/dynamic_avia/avia_type_fonts/ but you can not directly upload to this folder you must use the import feature.
    Your error sounds like the PHP ZipArchive Extension is not enabled, to check go to WordPress ▸ Dashboard ▸ LayerSlider ▸ Options and click “System Status” and look under “Server Settings” if it is enabled then try posting a link to your zip file so we can check it.

    Best regards,
    Mike

    in reply to: How to use COMBO WIDGET only for COMMENTS? #1408885

    Hi,
    Thanks for your patience, the gray box that you see is the tab title for the tab container, the combo widget uses tabs to show the content and doesn’t include the standard widget title h3 element like other widgets, but the comment widget does, since you don’t want to use any of the other features of the combo widget try using the comment widget instead.

    Best regards,
    Mike

    in reply to: Some problems with the tab section #1408883

    Hey MyWin,
    Thanks for your patience I was not able to login but I can still help, to have the background color of the tab section white try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top .main_color .tabcontainer .tab_content {
    	background-color: #fff;
    }

    It looks like you are using the Tabs element which doesn’t have a arrow option to point to the tabs, try using the Tab Section element
    To center the tab titles try this css:

    #top .tabcontainer .tab_titles {
    	display: flex;
        justify-content: center;
    }

    After applying the css, please clear your browser cache and check.
    Please see the screenshot in the Private Content area of the expected results for the two css rules above.

    Best regards,
    Mike

Viewing 30 posts - 7,291 through 7,320 (of 34,961 total)