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Viewing 30 posts - 7,171 through 7,200 (of 34,631 total)
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  • in reply to: Footer sticky (curtain page effect) ON MOBILE #1407327

    Hi,
    Thank you for your patience, the curtain effect is disabled for mobile devices, as Ismael pointed out this feature is in beta.

    Best regards,
    Mike

    in reply to: Please help #1407321

    Hi,
    Thank you for your patience, the error you are seeing is because you updated an older version of the theme which included a Themeforest API Key this API key is no longer used, so please remove this info and save your theme settings and the error should be resolved.
    You will then need to go to your Theme Forest account and create a Envato private token for future updates.

    Best regards,
    Mike

    in reply to: Dynamic link (page) #1407320

    Hi,
    Are you using a plugin like WordFence? This plugin has an option to hide the theme editor. Enfold doesn’t have an option to hide the theme editor so try disabling all of your plugins to see if that helps.

    Best regards,
    Mike

    Hey guychalk,
    Try this css instead:

    #menu-item-search a:after {
      content: ' Search';
    }
    

    Best regards,
    Mike

    in reply to: Alternate page with correct canonical tag #1407308

    Hi,
    Thank you for your patience, I see that the error refers to pagination on your homepage: https://your-site.com?avia-element-paging=4
    but I don’t see any pagination elements on your homepage or on any other pages or category archives, so I don’t see where Google whould be crawing this url.
    It looks like your Yoast plugin adds the homepage as the canonical tag when the link is: https://your-site.com?avia-element-paging=4 so wouldn’t this be correct? The canonical tag is not pointing to the pagination.
    Best regards,
    Mike

    Hi,
    Thanks for your question but this patch is already in the current enfold\config-layerslider\config.php on line 743
    Enfold_Support_2058.jpeg
    If you mean that you have customized the patch to work for your situation then you can try adding the modified ‘config-layerslider’ directory to your child theme, but I don’t think this will work because the parent theme functions.php calls the ‘config-layerslider/config.php’ directly on line 106.

    Best regards,
    Mike

    in reply to: Database table for ENFOLD themesettings #1407306

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Please go to Enfold Theme Options ▸ Google Services ▸ Google Maps ▸ Enable Google Maps on your site ▸ Disable Google Maps
    We will close this thread as it is quite out-of-date (2018) if you have further questions please open a new thread so we can assist.

    Best regards,
    Mike

    in reply to: Text transform & social media icon #1407304

    Hi,
    Thanks for your patience and the link to your site, in your Enfold Theme Options ▸ Advanced Styling I found that your H tags were set to use uppercase text transform:
    Enfold_Support_2056.jpeg
    I changed this to standard for you and added this css to your Quick CSS:

    .template-page .entry-content-wrapper h1,
    .template-page .entry-content-wrapper h2{
    	text-transform: none;
    }
    

    I don’t see an social icon in the topbar so I assume that you are asking to change your social icon to black before scroll, as it is black after scroll.
    So I added this css to your Quick CSS:

     #top .av_header_glassy.av_header_transparency .social_bookmarks li a {
        color: #000;
    }

    Please clear your browser cache and check.

    Best regards,
    Mike

    Hey ballindigital,
    Thanks for your patience and the link to your site, to make the Add to Basket button lager and change it’s style you can try some css like this:

    #top.woocommerce-page .main_color .button[name=add-to-cart] {
    	 background-color: #ffd1ed;
    	 width: 200px;
    	 font-size: 16px;
    }

    Enfold_Support_2054.jpeg
    I’m not sure how you want to style the button, please explain further if you need more help with it.
    #2 where on the page do you want the second Add to Basket button, in the Description?
    #3 I don’t see a link to your example site, but even with only 4 images on mobile I don’t believe the info would be “above the fold” perhaps moving the images after the info on mobile would achieve what you would like? If so try this css:

    @media only screen and (max-width: 767px) { 
      #top.single-product .product {
      display: flex !important; 
      flex-wrap: wrap !important; 
      }
      #top.single-product .single-product-main-image {
          order: 2 !important; 
      }
      #top.single-product .single-product-summary {
          order: 1 !important; 
      }
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Sorting on Search Results Page #1407289

    Hi,
    Glad that Günter could clarify this for you, shall we close this then?

    Best regards,
    Mike

    in reply to: Tiktok feed showing in preview but not on website #1407288

    Hey sensiblekaren,
    Thank you for your patience and the link to your site, but the Tiktok code is working for me, please see the screenshot in the Private Content area.
    Perhaps your browser adblocker is hiding it?

    Best regards,
    Mike

    in reply to: Security Question #1407287

    Hi,
    Glad to hear that you have sorted out that moz-extension: and chrome-extension: is a result of the browser addon and that this code was injected by it.
    Shall we close this then?

    Best regards,
    Mike

    in reply to: Default sidebar css works only at top levels #1407286

    Hi,
    Thanks for your patience, I see that when on the first page all of the sub items are included in the background color:
    Enfold_Support_2048.jpeg
    so I assume that you want to follow this for the sub items, like this:
    Enfold_Support_2050.jpeg
    If correct try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .sidebar .widget_nav_menu ul .page_item_has_children.current_page_item,
    .sidebar .widget_nav_menu ul .current_page_ancestor {
      background:#EDF0F4;
      border-left: 5px solid #1D4776;
      padding-left: 51px;
      left: -51px;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Fullwidth submenu sticky on mobile #1407285

    Hi,
    This solution is not working for you because your sub-menu is not at the top of your page as in this thread, so you will need some javascript to determine when the menu gets to the top of the page and then make it sticky.
    Try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:

    function mobile_sub_menu_sticky() { ?>
    <script>
    window.addEventListener('DOMContentLoaded', function() {
      (function($){
      	var width = $(window).width();
        var $stickyTop = $('#sub_menu1');
        if (width <= 767) {
        $stickyTop.waypoint(function(direction) {
          if (direction === 'down') {
             $stickyTop.addClass('sticky-top');
          }
          if (direction === 'up') {
             $stickyTop.removeClass('sticky-top');
          }
        }, {
          offset: '0%'
        });
        }
      })(jQuery);
    });
    </script>
      <?php
    }
    add_action('wp_footer', 'mobile_sub_menu_sticky');

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    Then this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .sticky-top {
    	position:fixed!important;
    	top:0!important;
    	z-index:600!important;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: tweaking hamburger mobile menu #1407283

    Hey JantienM,
    Thank you for your patience, for your first question about your burger menu if you selected to display submenu items on click, the parent menu item will no longer navigate to the URL it contains, but toggles the visibility of its submenu items. If you want users to be able to open the parent menu URL please use the Clone Title Menu Items To Submenu option.
    It is possible to replace the burger menu parent cloned menu item text to a different text so the menu item that toggles the sub-menu has a different text and the parent menu item with link to it’s page, this is the example function but it will need to be modified for your menu, let us know if you need help with this.
    #2 Can you share what css you used to change the space between the sub-menu items so we can advise.
    #3 If you want the logo behind the burger menu when it is open try this css:

    @media only screen and (max-width: 767px) { 
    	.av-burger-overlay-active .logo a {
    		 z-index: 0;
    	}
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Database table for ENFOLD themesettings #1407280

    Hey BeeCee,
    Thank you for your patience, I asked the Dev Team about this and they said:
    The main options array from options page is stored to “avia_options_%” where % is lowercase theme name (or child theme name) – see enfold\framework\php\inc-autoconfig.php $avia_base_data[‘prefix’]
    If theme is deleted, the options array is not deleted, as there seems to be no remove handler when deleting theme.
    In my test a new WordPress install with Enfold adds avia_options_enfold to the wp_options table, and then adding a child theme adds avia_options_enfold_child to the table:
    Enfold_Support_2046.jpeg
    These options are for both manual or imported options, removing the child theme doesn’t remove the table.

    Best regards,
    Mike

    Hi,
    Guenni007 it sounds like you have this sorted out now, shall we close this then?

    Best regards,
    Mike

    Hi,
    Thank you for your help Guenni007, this would also be my recommendation.
    simplycoding15 were you able to achieve this?

    Best regards,
    Mike

    in reply to: ACF Select Main Menu for Specific Page #1407257

    Hey Jeffsne2,
    Thank you for your patience, I don’t have experience with ACF and am not sure what to change in your code above, but I do have a function that will set the menu based on the page ID, perhaps examining this will help point you in the right direction:
    This is for the main menu:

    function av_different_menu( $args = '' ) {
      if(is_page('591') && $args['menu_id'] == 'avia-menu') {
          $args['menu'] = '21';
      } 
      return $args;
      }
    add_filter( 'wp_nav_menu_args', 'av_different_menu' );

    this is for the topbar secondary menu

    function av_different_menu( $args = '' ) {
      if(is_page('591') && $args['theme_location'] === 'avia2') {
          $args['menu'] = '11';
      } 
      return $args;
      }
    add_filter( 'wp_nav_menu_args', 'av_different_menu' );

    I have also submited your question to our Slack channel, for further input, Thanks for your patience.

    Best regards,
    Mike

    in reply to: reCAPTCHA Settings #1407256

    Hey Robyone925,
    Thank you for your patience, please ensure that you are using Enfold v5.6.2 and that the reCAPTCHA v3 threshold has been selected in the Enfold Theme Options ▸ Google Services ▸ Google ReCAPTCHA ▸ Select Score For Human as well in the Contact Form ▸ Security ▸ Select Score For Human
    Perhaps you had the two mismached, otherwise try disabling your plugins and check again to ensure there is no conflicts.
    If this doesn’t help please include a screenshot of the error and a admin login in the Private Content area so we can be of more assistance.
    I tested this on my text server and couldn’t produce an error.

    Best regards,
    Mike

    in reply to: Web elements lagging #1407254

    Hi,
    Thanks for your patience, I took a look at your two pages but I’m not sure what the error is that you want to point out. The images are different sizes but they look like they should be because they are portrait instead of landscape, all of the other elements look correct.
    Try including a screenshot with what seems to be wrong highlighted so we can assist.

    Best regards,
    Mike

    in reply to: Change image size in blog post #1407222

    Hi,
    This should work fine in the parent theme functions.php, but it will be lost when you update, we recommend using a Child Theme for customizations.
    Then you also need to Regenerate the Thumbnails for the change to show, did you also do this?
    Perhaps creating a staging site to test with would be a good idea, then you can apply it you your live site. Most cPanel webhosts have a staging site option, some in the dashboard:
    staging-1.jpeg
    Others add the option in the Softaculous WordPress Management
    2022-12-11_001.jpeg
    There may be other staging site options in different cPanel servers, these are the two that I have seen.
    Please include an admin login to the staging site in the Private Content area so we can check.

    Best regards,
    Mike

    in reply to: Admin-Seite wählt Hauptmenü nicht an #1407217

    Hi,
    I checked the blockquote section of the post linked below and to match it with the rest of the text try this css:

    #top.single-post .main_color blockquote {
    	font: inherit;
    	color: #383838;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: H3 tags in the footer #1407142

    Hi,
    Thank you for your patience, I see the Cloudflare Access is now disabled and the WordPress login now shows so I tried a password recovery to try to login, but it didn’t send me a login link. Please check.

    Best regards,
    Mike

    Hi,
    Thanks for the SFTP access and enabling the wp_debug, but I see the Events Calendar PRO is now network activated so we can’t deactivate it on the staging site.
    I didn’t see anything in the debug that points to the error, except possibly this:
    preventing possible attempt to enumerate users
    Are you using a user permissions plugin? If so can you disable it to see if it is related to the error?
    I will ask @Yigit to also take a look, Thank you for your patience

    Best regards,
    Mike

    in reply to: Accordion Not Working #1407139

    Hi,
    1: do you mean the text block of the Accordion?
    2: have you tried isolating which plugin is causing the conflict by testing each plugin individually until you find the cause?
    Typically we ask to start a separate thread for each request so each thread stays on topic, having multiple topics in a single thread makes it hard to follow and to search by for other users. Thanks for your understanding.

    Best regards,
    Mike

    in reply to: Heater overlays Burger menu #1407136

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    It makes the overlay hidden

    Best regards,
    Mike

    in reply to: Größe des Beitragsbilds #1407134

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 30 posts - 7,171 through 7,200 (of 34,631 total)