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Hi,
Glad Guenni007 could help, thank you Guenni007, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad Guenni007 could help, thank you Guenni007, unless there is anything else we can help with on this issue, shall we close this then?Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
When I checked the parent theme was active, I enabled the child theme and it looks like your customizations are showing, please check.Best regards,
MikeHey laptophobo,
Try this solution, in my test it seems to work on your site, Please see the screenshot in the Private Content area.Best regards,
MikeHi,
Try wrapping the desktop padding with media query like this:@media only screen and (min-width: 768px) { ... }and the mobile version in a separate media query like this:
@media only screen and (max-width: 767px) { ... }If this doesn’t correct please include admin login in the Private Content area so we can help, the login above is not working.
Best regards,
MikeHi,
Glad to hear that this helped, thank you for using Enfold.
Please open a new thread for each issue, this helps other users find solutions based on the opening subject line quicker and helps keep the thread length manageable and on topic for multiple mods to assist. Thank you for your understanding.Best regards,
MikeHi,
When I check your site the Enfold theme options do not display in the admin tool bar or in the admin panel, when I switch to the Enfold parent theme the theme options show and the frontend shows. I don’t see any specific customization in your index.php but it is missing many lines when compared to the current theme index.php
I recommend removing this file.
Your child theme stylesheet is also missing theTemplate: enfoldso WordPress doesn’t know it is a child theme, try adding this.Best regards,
MikeHi,
Thank you for your patience, I found some errors in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field and I corrected them and added this css:#top .wpcf7-form input[type='text'], #top .wpcf7-form input[type='email'], #top .wpcf7-form input[type='tel'], #top .wpcf7-form .wpcf7-textarea { border: 2px solid #222; background: transparent; color: #222; font-family: "HelveticaNeue", "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 18px; line-height: 1em; padding: 13px!important; border-radius: 2px; } #top .wpcf7-form .wpcf7-submit { padding: 16px 20px; border-radius: 2px; border: 2px solid #222; background: transparent; color: #222; font-size: 0.92em; min-width: 142px; }please clear your browser cache and check.
Best regards,
MikeJune 7, 2023 at 3:38 pm in reply to: My Enfold Theme has just disappeared from my themes folder? #1409891Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeJune 7, 2023 at 2:07 pm in reply to: My Enfold Theme has just disappeared from my themes folder? #1409885Hi,
Glad to hear that you have this sorted out, you should have no issues with PHP v8+ and future WordPress versions but I recommend updating your site with each theme update that is available.
I also recommend enabling automatic server backups for both files and database, most errors will require a database roll back.
Unless there is anything else we can assist with on this issue, shall we close this then?Best regards,
MikeHi,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:#top.single-product .woocommerce-Tabs-panel--description > h2:first-child { display: none; }Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
After applying the css, please clear your browser cache and check.Best regards,
MikeHi,
The Gutenberg editor is from the WordPress core files and not from the theme.
Supporting third party plugins is outside of our support scope, I don’t see that I can open a issue for the Dev Team that is about two plugins not working together when the Gutenberg editor is used.Best regards,
MikeJune 6, 2023 at 7:13 pm in reply to: My Enfold Theme has just disappeared from my themes folder? #1409796Hey markpay10,
Thanks for the link to your site when I go to /wp-content/themes/enfold/style.css on your site I see your Enfold stylesheet and see that you are using v4.5.6 so your theme is still in place.
Have your checked to see if your webhost has a working backup from before this error occurred?
Your version doesn’t support PHP v8 or the latest WordPress, if you changed your PHP version just before this occurred try going back to PHP v7.4 on your server, perhaps your server automatically changed your PHP version so please check.
Otherwise I would recommend downloading the latest installable WP version from your Theme Forest account and upload it to your site via FTP.
See our documentation for Update via FTP
Please note that you don’t need to change anything with your child theme, and don’t try to overwrite the /wp-content/themes/enfold/ directory with the FTP files, this may leave old unused files behind and cause errors, instead delete the /enfold/ directory and upload the new files in a new directory.
Perhaps a full backup in your server tools would be a good idea.Best regards,
MikeHi,
I don’t think that you understood what I wrote above, yoy are uning Enfold v4.7.5 in order to update your theme to v5.6.2 you will need to login to your Theme Forest account and download the latest installable WP version and then upload to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New and follow the instructions above.
If you have customized any of the core theme files you will loose these customizations, but this would be true no matter how you update your site, so assuming that you have not customize any of the core files you will not lose anything. I took a quick look at your header.php & functions.php and didn’t see any customizations so unless you modified another file you should be ok.
This message is in our “contact form” thread which is not appropriate for support, Please start a new thread in the support forum.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Thanks but your screenshot is not working, nonetheless please include an admin login in the Private Content area so we can investigate, can we also disable your plugins while we investigate?
As I understand this is the only page with the error so perhaps the error is with an element on the page, we may copy the page to a new test page to investigate further.Best regards,
MikeHi,
Sorry but your site is in maintenance mode so we can’t see your menu items or page, Please include an admin login in the Private Content area so we can see your site and examine your backend settings.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeJune 6, 2023 at 12:23 pm in reply to: Anführungszeichen werden im Frontend falsch dargestellt #1409742Hi,
Thanks Guenni007, I think that I misunderstood, I thought the question was that the text element didn’t allow Guillemets.
But I guess the question was how to make the keyboard type the Guillemets, thanks for explaining how to do this I’m sure it will be helpful to many people.Best regards,
MikeHi,
Try using the Horizontal Gallery instead, like the one at the bottom of your page. To add a zoom effect try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:.av-horizontal-gallery-wrap.av-active-gal-item { animation: zoom 7s; animation-fill-mode: forwards; } @keyframes zoom { to { transform: scale(1.2) } }You can change the duration by adjusting the 7s to another number.
Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeJune 5, 2023 at 7:09 pm in reply to: Anführungszeichen werden im Frontend falsch dargestellt #1409662June 5, 2023 at 6:51 pm in reply to: Different amount of columns per row in a masonry gallery #1409657Hi,
Thanks for your feedback, but unfortunately I don’t see another solution for this in the masonry gallery.
Perhaps there is a masonry gallery plugin that will allow your to create rows with different number of columns per row, I have not looked but if you found one you could add to your page with it’s shortcode in a code block element.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
Mike -
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