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Hi,
Thanks for the login, I found the there was a rouge character in the WordPress ▸ Settings ▸ General ▸ Site Address field cauing a break in the internal theme url, I removed it and now the icons and hero image show.
Please clear your browser cache and check.Best regards,
MikeHi,
Perhaps the staging site has not been updated? Please include an admin login to the staging site also.Best regards,
MikeHi,
originally I gave you this css to move the header to the bottom:@media only screen and (max-width: 767px){ .responsive #top #wrap_all #header { position: fixed; bottom: 0; } .responsive #top #wrap_all #header #av-burger-menu-ul { padding: 0 !important; } .avia-search-tooltip { top: -85% !important; } .responsive #top .avia-search-tooltip .avia-arrow { display: none; } .responsive #top #header_meta { z-index: 1; } }then you asked to move the menu more to the middle to make room for your live chat icon at the bottom right, so I recommend adding this css also:
@media only screen and (max-width: 767px){ .responsive #top #wrap_all .container.av-logo-container { width: 70%; max-width: 70%; } }Best regards,
MikeJune 11, 2023 at 3:51 pm in reply to: logo background at Start page different than on other pager #1410238Hey rixi,
You could use this css to change the color, but I don’t know what page you want this for:#top .header_color .header_bg { background-color: #fff; }Try adding the page ID to the css for the specific page or link to the page so we can see.
Best regards,
MikeJune 11, 2023 at 3:44 pm in reply to: cannot make color settings in menu for mobile version #1410236Hi,
Please use this css with the other css together:@media only screen and (max-width: 767px){ .responsive #top #wrap_all .container.av-logo-container { width: 70%; max-width: 70%; } } @media only screen and (max-width: 767px){ .responsive #top #wrap_all #header { position: fixed; bottom: 0; } .responsive #top #wrap_all #header #av-burger-menu-ul { padding: 0 !important; } .avia-search-tooltip { top: -85% !important; } .responsive #top .avia-search-tooltip .avia-arrow { display: none; } .responsive #top #header_meta { z-index: 1; } }Best regards,
MikeHi,
Thanks, try adding this css:.awpage-document { height: 150vh !important; }Best regards,
MikeHi,
Thanks for your patience, I believe the error is related to the old versions of the header.php and footer.php in your child theme, we don’t recommend adding these files to your child theme as it is the top reason for errors after updating. Please remove these two files via FTP, we can not remove these files with the WordPress login.Best regards,
MikeHey Gagik,
I assume that you are asking this question to the community, because we in support don’t have experience with the plugin “Progressive Web Apps For WP” or with using “Push Notifications”, if so we can leave this thread open in hopes that a another user will reply with their experience.Best regards,
MikeHi,
Try adding this css:@media only screen and (max-width: 767px){ .responsive #top #wrap_all .container.av-logo-container { width: 70%; max-width: 70%; } }and adjust to suit.
Best regards,
MikeHey Gagik,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:@media only screen and (max-width: 767px){ .responsive #top #wrap_all #header { position: fixed; bottom: 0; } .responsive #top #wrap_all #header #av-burger-menu-ul { padding: 0 !important; } .avia-search-tooltip { top: -85% !important; } .responsive #top .avia-search-tooltip .avia-arrow { display: none; } .responsive #top #header_meta { z-index: 1; } }After applying the css, please clear your browser cache and check.
Best regards,
MikeHi,
Thanks for sharing the feedback, I guess there isn’t anymore we can do on this end, shall we close this then?Best regards,
MikeJune 11, 2023 at 12:57 am in reply to: How can I change the color of a word in the Title of my page #1410202Hey Jim,
It looks like you are using a special heading for the words GLOBAL KEY so to style these words you can’t use html in the title element without seeing the warning: Warning: Characters <,>,[,] might break ALB backend or frontend if you follow the read more in the warning you will read our documentation about our Special Character Translation plugin and this is the codes to use with it after you install the pluginFollowing translations can be used: ###lt### => < ###gt### => > ###amp### => & ###91### => [ ###93### => ] ###quot### => " ###34### => 'So to make the word “KEY” red you would add this to the special heading:
###lt###span style=color:#ff0000###gt###KEY###lt###/span###gt###

for this result on the frontend:

you can do this for your other words with using other colors.Best regards,
MikeHey keep12,
Try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:function delay_cookie_consent_bar() { ?> <script> (function($){ $('.avia-cookie-consent-wrap .avia-cookie-consent').hide(); setTimeout(function(){ $('.avia-cookie-consent-wrap .avia-cookie-consent').slideToggle(100); },5000); })(jQuery); </script> <?php } add_action('wp_footer', 'delay_cookie_consent_bar')this will delay for 5 seconds, change the 5000 to suit, each second is 1000
Best regards,
MikeJune 10, 2023 at 11:27 pm in reply to: “Couldn’t Add the Font Because The Server Didn’t Respond” Error #1410197Hi,
Thanks for the link to your site, as you said the Layerslider ▸ Server status says the PHP ZipArchive Extension is not enabled, I see that you are using PHP v8.0.28, I my cPanel this was also not enabled by default, to enable it please go to cPanel ▸ Select PHP Version

then under PHP Extensions look for zip and check it

Best regards,
MikeHey delmonte,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:#top.archive #main > div:not(#footer),#top.archive #main > header { margin: 0 70px; }After applying the css, please clear your browser cache and check.
Best regards,
MikeJune 10, 2023 at 10:54 pm in reply to: Background overlay on color block not working for me #1410193Hi,
Thanks for the page code, the code block element was empty so I don’t know why that was but I added the image to the color section and ensured the image size was “large” 1030×368:

then I noticed you tried to add a overlay color, I removed this and added the background color instead:

and now it looks good:

check my test page linked below and try these changes on your site.Best regards,
MikeHi,
Can you link to the original so we can compare.
Are you refuring to a desktop view? When I check the form and the overlay are correct, the only issue is that the overlay scrolls up, I would recommend changing/darkening the image so the overlay won’t scroll up or make the page not scroll at all.
But perhaps seeing the original will help with a new idea.
Please see the screenshot in the Private Content area of what I see.Best regards,
MikeJune 10, 2023 at 10:19 pm in reply to: Video shortcode in iFrame not behaving in expected manner in column. #1410191Hi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHey Stefan,
Try adjusting your script to include the overflow callback from this solution to prevent the page from scrolling with magnificPopup lightbox popup.

Best regards,
MikeHi,
Glad Nikko was able to help and you were able to sort this out. I’m not sure why this occurred, but shall we close this then?Best regards,
MikeJune 10, 2023 at 9:49 pm in reply to: Custom Template ignoring get_header / get_footer – Mod Help Required #1410186Hi,
If you disable Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression and enable Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files does the header and foot get the stylesheet then?
Can you link to a sample page that is showing the issue?
I couldn’t tell you how to inherit the enfold page template inside of a plugin as this has not come up before and I don’t have any experience with this.Best regards,
MikeJune 10, 2023 at 9:43 pm in reply to: ALB element custom styling lost with duplicate plugins #1410185Hi,
Glad Nikko was able to help, your site should not experience any issue with post-css disabled, shall we close this then?Best regards,
MikeHi,
newvisionnew Please review your options at Enfold Theme Options ▸ Advanced Styling ▸ Menu Links in overlay/slide out you picked white menu links and a white background color si you can’t see the links:

Please also note that multiple users in the same thread becomes confusing, so please open a new thread instead of adding to someone elses. Thanks for understanding.
mikegrace78 try to use the Temporary Login Without Password plugin to give us access to your site.- Install and activate the “Temporary Login Without Password” plugin. You can find it here.
- Once activated, navigate to “Users > Temporary Logins” in the left-side menu.
- Click on “Create New” to generate a temporary login.
- Enter the email address for the account (you can use (Email address hidden if logged out) ) and select the highest possible role. Set the expiry date to around four days to ensure enough time for debugging.
- Click “Submit” to create the temporary account.
- In the private section, provide us with the URL that allows us to access the temporary login and assist you.
- Please note that we don’t have access to the email address, so you will need to post the temporary login URL in the private section
Please note that once your issue is resolved, you can remove the plugin. Alternatively, if you prefer not to use the plugin, you can manually create an admin user and share the login credentials in the “private data” field.
If you have any further questions or concerns, please let us know.
Best regards,
MikeHey HotCoffee_IT,
Your version would need to be updated manually to the latest version 5.6.2 before the update token could be used.
Typically the theme updates well without issues as the Dev Team is quite mindful to keep it backward compatible, but if it has a child theme with element modifications this could be an issue. Most often a header.php & footer.php in a child theme is the biggest issue, if you see these please copy to your computer for review and remove them from the child theme.
If you manually updated via FTP, please don’t “overwrite” the files of the parent theme, first delete the parent theme directory via FTP and then upload the new one, otherwise old files that are not used anymore will be left behind and cause errors.
Check your webhost to see if you have the one click staging site option, this is a option in most cPanels to create a staging clone of your site so you can test the update on it and you site will stay up and running. You can always ask your webhost to help you with setting this up if you want.
Here are some screenshots of what it would look like:


I recommend updating your version of Enfold by downloading the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New

after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue

then you will see the Theme updated successfully message.
Best regards,
MikeHey biggsuccess,
Thanks but I think that you linked to the Aweber success page and not the landing page.
Nonetheless to make the text larger try some css like this and adjust to suit:.awpage-text-element,.awpage-signup-form__field-label { font-size: 24px; }Best regards,
MikeHey ThorstenFB,
Thanks for your question, but the portfolio grid only has three options:
Open the entry on a new page
Open a preview of the entry (known as AJAX Portfolio)
Display the big image in a lightbox
If you want the image to open in a lightbox you would use:
Display the big image in a lightbox
This result is the same as using the gallery element to open the image in a lightbox.
Another option would be to set the option to Open the entry on a new page and then in the portfolio item set the Additional Portfolio Settings ▸ Overwrite Portfolio Link setting to the image with?iframetrailing the image url
but this also is no different than the Display the big image in a lightbox unless you use a different image.Best regards,
MikeJune 10, 2023 at 8:04 pm in reply to: Reducing the size of registered trademark in headings and paragraph text #1410175Hi,
Thanks for the screenshot but we will also need a link to your site to evaluate the elements, typically css can not break your site and has not changed in quite a long time, so the older thread probably is still the correct solution, but we will be happy to check if you link to your site.Best regards,
MikeHi,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:.mfp-iframe-holder .mfp-iframe-scaler iframe { background: #fff; }After applying the css, please clear your browser cache and check.
Best regards,
Mike -
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