Forum Replies Created

Viewing 30 posts - 6,931 through 6,960 (of 34,913 total)
  • Author
    Posts
  • Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Add Overlay to all Text in Easy Slider #1411112

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Sticky full width menu for sorting blog posts #1411090

    Hi,
    Thanks for the screenshot, it looks like you are using the Classic Editor, look in the drop down at the top of your posts screen for “Screen Options” and enable the Excerpts box there,
    2022-12-10_112817.png
    then the excerpt field will show at the bottom on your posts page.

    Best regards,
    Mike

    in reply to: Error woocommerce #1411089

    Hi,
    This seems to be an conflict with the Yoast plugin as it crashes when variations are saved and using the ALB purchase button, I disabled the plugin and updated your variation so it will show on the frontend and then enable the Yoast plugin again. So now it is working.
    If you make more products try to follow these steps, this issue has already been reported to the Dev Team and I added your thread the report, either I or the Dev Team will reply when a solution is found. Thank you for your patience.

    Best regards,
    Mike

    in reply to: Problem mit transparenten Header #1411082

    Hi,
    Thank you Guenni007 for sharing

    Best regards,
    Mike

    in reply to: Theme errors URGENT-URGENT #1411081

    Hi,
    To add google analytics code you can use the theme option Enfold Theme Options ▸ Google Services ▸ Google Analytics Tracking Code or you can add it to this function where it says //add header code here and then add this to your child theme functions.php

    add_action('wp_head','add_custom_header_code');
    function add_custom_header_code(){
    	?>
    <script>
      //add header code here
    </script>
    	<?php
    }

    Please ensure that you have downloaded the installable WP version from your Theme Forest account, this is the one you can install, the “full version with documentation” can’t be uploaded to WordPress as is.

    Best regards,
    Mike

    in reply to: Error woocommerce #1411060

    Hi,
    Yes, this is not a concern, unless there is anything else we can help with on this issue, shall we close this then?

    Best regards,
    Mike

    in reply to: Theme errors URGENT-URGENT #1411059

    Hi,
    I’m not sure what you mean, did you follow my advice?

    I recommend via FTP removing all for the child theme files excerpt for the style.css & functions.php and check if that solves, if it does then you can add the files back one at a time until the error occurs again and then you will know where the error is from.

    Child theme’s don’t include a header.php and if you recall from a earlier thread that the header.php broke your layout, I explained that you should not add header.php files to your child theme or you will have more problems in the future.
    Please read that post again and try the solution I offered to add any of your customizations to your functions.php so you will not keep having this issue.

    Best regards,
    Mike

    in reply to: Deeplinking into Tab Section does not work anymore #1411058

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Problem mit transparenten Header #1411057

    Hi,
    Glad that this has helped, since it is working I use it, but in the future try making each image use different IDs as in my screenshot,
    Unless there is anything else we can assist with on this issue, shall we close this then?

    Best regards,
    Mike

    in reply to: Contact Form PHP 8.2 Issue #1411056

    Hi,
    Ok, I glad that this has solved your situation and thanks for sharing, but I’m not able to reproduce this issue so I can’t recommend it to the Dev Team.

    Best regards,
    Mike

    in reply to: Theme errors URGENT-URGENT #1411025

    Hi,
    Thanks, I found that disabling your child theme solves the problem, please give this a try.
    But you have so many custom files in your child theme it will be very hard to determine which file is causing the issue.
    I recommend via FTP removing all for the child theme files excerpt for the style.css & functions.php and check if that solves, if it does then you can add the files back one at a time until the error occurs again and then you will know where the error is from.

    Best regards,
    Mike

    in reply to: Error update theme #1411022

    Hey Davide,
    This sounds like a possible file permissions error, try updating manually to hopefully correct the file permissions.
    Try downloading the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg
    If you still get this error then try updating via FTP whith these instructions: Re-install or Update using FTP

    Best regards,
    Mike

    in reply to: change woocommerce button color #1411021

    Hi,

    @zanon8
    Since this thread is from 2019 and the solution was for specifically this user situation it may not work for you.
    Please open a new thread with the url to the page in question and a explanation of the issue and an admin login so we can be of more assistance.
    Since this is not your thread posting your admin login here will not be private and you will not see our comments in the Private Content area, thank you for your patience and understanding and using Enfold.

    Best regards,
    Mike

    in reply to: Additional horizontal menu #1411017

    Hey creativeopole,
    Try using the full width sub-menu element
    Enfold_Support_2393.jpeg

    Best regards,
    Mike

    in reply to: Adding Social icons and links in fotter #1411016

    Hey woogie07,
    To add social icons to your footer widget, try following this solution to create a shortcode that you can add to your footer widget.

    Best regards,
    Mike

    in reply to: Limited to 65 portfolio items #1411014

    Hi,
    You click the element on the backend of the page,
    Enfold_Support_2391.jpeg
    and when it opens look under the content tab like in the screenshot.
    Enfold_Support_2389.jpeg
    It looks like you found it because now it is set to show 100 items.
    Unless there is anything else we can assist with on this issue, shall we close this then?

    Best regards,
    Mike

    in reply to: Limited to 65 portfolio items #1411003

    Hi,
    Thanks, your portfolio grid is set to only show 65 items:
    Enfold_Support_2389.jpeg

    Best regards,
    Mike

    in reply to: Deeplinking into Tab Section does not work anymore #1411002

    Hey soltner,
    This script seems to be working on my test site, but your site has a javascript error.
    First check that this option is disabled: Enfold Theme Options ▸ Performance ▸ Load jQuery in your footer and you don’t have any plugin deferring javascript. Then disable Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression and enable Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files and clear your browser cache and check again.
    Then try disabling your plugins, If this doesn’t help please include an admin login in the Private Content area so we can be of more assistance.

    add_action( 'wp_footer', 'ava_custom_script_tab_section' );
    function ava_custom_script_tab_section() {
    ?>
    <script type="text/javascript">
    (function($) {
      function scrollToTab(s, e,) {
        $(s).on(e, function(event) {
          var anchor, loc, cur, hash, tab, parent, pos;
    
          if( e == 'load' ) {
            loc  = window.location.hash;
            hash = loc;
          } else {
            loc = $(this).attr('href');
            hash = loc.substring(loc.indexOf('#'));
          }
      
          tab = $('.av-section-tab-title[href='+ hash +']');
          parent = tab.parents('.av-tab-section-outer-container');
          pos = parent.offset();
    
          tab.trigger('click');
          
          if(hash) {
            setTimeout( function() {
              $(window).scrollTop( pos.top - 100 )
            }, 1000 );
          }
        });
      }
    
      scrollToTab( '.menu-item a', 'click' );
      scrollToTab( window, 'load' );
    })(jQuery);
    </script>
    <?php
    }

    Best regards,
    Mike

    in reply to: Limited to 65 portfolio items #1411000

    Hey indiequick,
    Thank you for the link to your site but I’m unable to login, I see Access Denied

    Best regards,
    Mike

    in reply to: code help! #1410999

    Hi,
    It seems that you also have another thread for the same topic I replied to the other one.

    Best regards,
    Mike

    in reply to: Multi language #1410998

    Hey Stilecatalini,
    Thank you for your patience, please see our How to Create a Multilingual Site With Enfold true WPML is not free. If you want to use Polylang you can read their documentation here.
    I don’t have any experience with Polylang and we don’t officially support it, but I believe other users have used it successful, try reading the documentation and searching the forum.
    If you don’t have a lot of time to learn the plugin or don’t feel comfortable doing it yourself consider hiring a freelancer to help, we recommend Codeable, you can use our customization form here.

    Best regards,
    Mike

    in reply to: Fatal error saving WooCommerce product #1410996

    Hi,
    Thanks for your patience, it seems the Product Purchase Button element is causing this issue, but I’m not sure why.
    I posted my test results to the Dev Team Github issues page to be reviewed, either I or a member of the team will reply when we have found a solution.
    Thank you for your patience.

    Best regards,
    Mike

    in reply to: Parallax, photo sizes #1410995

    Hi,
    Thank you for the link to your site but I only see demo images so I’m not sure which one you mean, but when you do add a image ensure the you are choosing the correct attachment size as many are available:
    Enfold_Support_2385.jpeg

    Best regards,
    Mike

    in reply to: Some question in building #1410994

    Hi,
    Thank you for your patience, to add similar portfolio items to your portfolio page like in our demo here, see Recent Entries add a portfolio grid element and choose the categories to show and how may columns.
    To add social icons to your footer widget, try following this solution to create a shortcode that you can add to your footer widget.
    To add a link to category pages to your menu, use the custom link menu item and add the link to your category page.

    Best regards,
    Mike

    in reply to: Partner Logos are small on Mobile view #1410993

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Video on mobile #1410992

    Hi,
    Try this CSS instead in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 767px) {
    #top #av_section_2 .av-section-video-bg iframe, #top #av_section_2 .av-section-video-bg embed, #top #av_section_2 .av-section-video-bg object, #top #av_section_2 .av-section-video-bg video {
        object-fit: scale-down;
        background-color: #fff;
    }
    }

    After applying the css, please clear your browser cache and check.
    This is the expected results:
    Enfold_Support_2383.jpeg

    Best regards,
    Mike

    in reply to: Theme errors URGENT-URGENT #1410990

    Hey daves1997,
    I’m not seeing the error, perhaps you have already sorted it out
    Enfold_Support_2381.jpeg

    Best regards,
    Mike

    in reply to: Forced redirect of my page #1410989

    Hi,
    Your stie seems to be down:
    Enfold_Support_2364.jpeg

    Best regards,
    Mike

    in reply to: Boxed layout with full width, stretched menu? #1410988

    Hey Danii28,
    I’m not sure why you are “zooming” your page, this doesn’t test the layout and css & javascript can not know if a browser window is “zoomed” or by how much. I assume that you are trying to check your page for different screen sizes for this please use the Dev Tools, see this article: Responsive Viewport Mode the largest built in size option is 2560px.

    Best regards,
    Mike

Viewing 30 posts - 6,931 through 6,960 (of 34,913 total)