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Viewing 30 posts - 6,931 through 6,960 (of 34,891 total)
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  • in reply to: Fatal error saving WooCommerce product #1410996

    Hi,
    Thanks for your patience, it seems the Product Purchase Button element is causing this issue, but I’m not sure why.
    I posted my test results to the Dev Team Github issues page to be reviewed, either I or a member of the team will reply when we have found a solution.
    Thank you for your patience.

    Best regards,
    Mike

    in reply to: Parallax, photo sizes #1410995

    Hi,
    Thank you for the link to your site but I only see demo images so I’m not sure which one you mean, but when you do add a image ensure the you are choosing the correct attachment size as many are available:
    Enfold_Support_2385.jpeg

    Best regards,
    Mike

    in reply to: Some question in building #1410994

    Hi,
    Thank you for your patience, to add similar portfolio items to your portfolio page like in our demo here, see Recent Entries add a portfolio grid element and choose the categories to show and how may columns.
    To add social icons to your footer widget, try following this solution to create a shortcode that you can add to your footer widget.
    To add a link to category pages to your menu, use the custom link menu item and add the link to your category page.

    Best regards,
    Mike

    in reply to: Partner Logos are small on Mobile view #1410993

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Video on mobile #1410992

    Hi,
    Try this CSS instead in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 767px) {
    #top #av_section_2 .av-section-video-bg iframe, #top #av_section_2 .av-section-video-bg embed, #top #av_section_2 .av-section-video-bg object, #top #av_section_2 .av-section-video-bg video {
        object-fit: scale-down;
        background-color: #fff;
    }
    }

    After applying the css, please clear your browser cache and check.
    This is the expected results:
    Enfold_Support_2383.jpeg

    Best regards,
    Mike

    in reply to: Theme errors URGENT-URGENT #1410990

    Hey daves1997,
    I’m not seeing the error, perhaps you have already sorted it out
    Enfold_Support_2381.jpeg

    Best regards,
    Mike

    in reply to: Forced redirect of my page #1410989

    Hi,
    Your stie seems to be down:
    Enfold_Support_2364.jpeg

    Best regards,
    Mike

    in reply to: Boxed layout with full width, stretched menu? #1410988

    Hey Danii28,
    I’m not sure why you are “zooming” your page, this doesn’t test the layout and css & javascript can not know if a browser window is “zoomed” or by how much. I assume that you are trying to check your page for different screen sizes for this please use the Dev Tools, see this article: Responsive Viewport Mode the largest built in size option is 2560px.

    Best regards,
    Mike

    in reply to: Set accordian to open 1 toggle at a time #1410987

    Hi,
    Thank you Guenni007 for helping, KimBauchope I see that all of your toggles are open and clicking them will not close any, this looks like a javascript error but the login you posted doesn’t works, please check and also try disabling your plugins. If that resolves the issue, reactivate each one individually until you find the cause.

    Best regards,
    Mike

    in reply to: Issue with the Enfold “Maichimp sign up” #1410986

    Hi,
    Thanks for reporting this, perhaps Mailchimp has changed something. I have reported it to the Dev Team and will reply when I hear back from them.
    Thank you for your patience.

    Best regards,
    Mike

    in reply to: Partner Logos are small on Mobile view #1410985

    Hey bemodesign,
    Thanks for the login, I found in your Quick CSS you added this css:

    .avia-logo-slider .slide-entry-wrap {
        display: flex;
        align-items: center;
    }

    which doesn’t allow the element to change the layout for mobile and stack the logos at full size like this:
    Enfold_Support_2379.jpeg
    I commented this css out to correct, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Text does not appear or wrong in backend not visible #1410984

    Hi,
    Thank you for your patience, I checked all of the text blocks on your page and only found the blocks that started with Jeder Ort der… to not show the correct text when editing:
    Enfold_Support_2373.jpeg
    So I removed these blocks and saved, then I loaded the frontend and then the backend again and added new blocks with the text. I then loaded the frontend and then the backend again and checked the text blocks two more times and the correct text is shown when editing:
    Enfold_Support_2375.jpeg
    I don’t know what the issue was and I have not seen this before, but it seems to be solved now, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Max Mega Menu/Horizontal Gallery Autoplay Glitch #1410982

    Hey ddandreo,
    Thanks for the video, but when I tested this on my demo site I was not able to reproduce the error, see my video in the Private Content area.
    Have you tested with your plugins or any customizations disabled?
    Please include an admin login in the Private Content area so we can investigate.

    Best regards,
    Mike

    in reply to: Problem mit transparenten Header #1410981

    Hey Timo,
    Please check your SVGs they are both using the same classes st0 and same ID Ebene_1
    Enfold_Support_2370.jpeg
    Instead of adjusting your SVGs you could try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #header.header-scrolled #Ebene_1 .st0{fill:#003160;}

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Sticky full width menu for sorting blog posts #1410976

    Hey Monique,
    Thanks for your patience, there is not a way to replace the masonry sorting feature, these are not real links it is controlled by the element with javascript.
    We don’t have a “total read time” you will need to look for a plugin, but I’m not sure that it could be included with the title and excerpt for each post.
    The excerpt is not showing because your posts were created with the Advanced Layout Builder, to show these excerpts you will need to manully add them in the excerpt field
    Enfold_Support_2366.jpeg

    Best regards,
    Mike

    Hey doug123,
    The gray box in the left column is the correct layout for the Event Calendar in Enfold, see our Church Demo
    Enfold_Support_2362.jpeg
    If you want to disable the compatibility with the Events Calendar plugin you can edit the functions.php file via FTP, look around line 856 for:

    if( ! current_theme_supports( 'deactivate_tribe_events_calendar' ) )
    {
    	require_once( 'config-events-calendar/config.php' );			//compatibility with the Events Calendar plugin
    }

    and add two backslashes before the require_once like this:

    if( ! current_theme_supports( 'deactivate_tribe_events_calendar' ) )
    {
    	//require_once( 'config-events-calendar/config.php' );			//compatibility with the Events Calendar plugin
    }

    Best regards,
    Mike

    in reply to: Add Overlay to all Text in Easy Slider #1410971

    Hi,
    When I check the framed setting is working for the caption title:
    Enfold_Support_2360.jpeg
    the reason that it is not working for your caption content is because you have added a H3 tag in the caption that the element doesn’t expect, for this to work try this css:

    .caption_framed .slideshow_caption .avia-caption-content h3,
    .avia-caption .avia-caption-content h3 {
        background: #000;
        filter: alpha(opacity=80);
        background: rgba(0,0,0,.5);
        display: inline-block;
        margin: 0 0 1px;
        padding: 10px 15px;
    }

    Best regards,
    Mike

    in reply to: Enfold & User registration Pro conflict #1410970

    Hey Zdeněk,
    The error this I see is: Uncaught ReferenceError: user_registration_params is not defined from your plugin:
    /wp-content/plugins/user-registration-pro/assets/js/frontend/ur-common.min.js
    I’m not sure why the plugin is giving this error, try asking the plugin author, they most likely have seen the error before and have a solution.

    Best regards,
    Mike

    in reply to: Fullscreen slider caption #1410969

    Hey creativeopole,
    You have a space between rgba and the color, try this:

    #top .avia-fullwidth-slider .avia-caption-title {
    background: rgba(0, 0, 0, 0.7)!important;
    }
    
    #top .avia-fullwidth-slider .avia-caption-content p {
    background: rgba(0, 0, 0, 0.7)!important;
    }

    Best regards,
    Mike

    in reply to: Graphic effect from the demo #1410968

    Hey creativeopole,
    Place the smaller image below the larger image:
    Enfold_Support_2356.jpeg
    then chage the Image Position to be over the top image with Absolute Element Position and z-index:
    Enfold_Support_2358.jpeg

    Best regards,
    Mike

    in reply to: Price table responsiveness #1410967

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Contact Form PHP 8.2 Issue #1410964

    Hey BlutVampir,
    Thanks for sharing your code, but when I test with Captcha v2 my emails are submitted correctly and recived, are you using v5.6.2?
    When you say makes an error and the form is not submitted do you mean that you are not getting the frontend submition response Your message has been sent! and you are not reciving the emails?
    What browser are you using?

    Best regards,
    Mike

    in reply to: Error woocommerce #1410962

    Hi,
    Glad to hear that updating has solved the issue. The warnings in the backend console should be ignored as they are from the WordPress blocks.min.js Block Validation script tring to validate a page that is not using any “blocks” and is using the ALB elements which are not “blocks” and will not validate.
    Unless there is anything else we can assist with on this issue, shall we close this then?

    Best regards,
    Mike

    in reply to: How to create a new taxonomy #1410961

    Hi,
    No not yet, I believe your best approach will be to create a special category or tag to manage how the posts are shown, if I do hear that this is possible I will reply here.

    Best regards,
    Mike

    in reply to: Events Calendar Pro Conflict #1410950

    Hi,
    Thank you for the link to your site, is the shortcode only for a feature that is available for the Pro version?
    I tried using the Upcoming Events element with the Pro plugin enabled and disabled and nothing shows, on my demo using the standard events calendar the Upcoming Events element works correctly.

    Best regards,
    Mike

    in reply to: Editing elements in bulk #1410948

    Hi,
    Thanks for the feedback, the one you linked to is a page and not a post so to also include these try this css instead:

    #top #main .container_wrap_first.fullsize .flex_column.av_one_full {
      padding:0 15% 0 15%;
    }

    After applying the css, please clear your browser cache and check.
    Please check if this works and also check if there are any pages are affected that should not be and link to them so we can adjust further.

    Best regards,
    Mike

    in reply to: Darstellungsfehler Safari #1410913

    Hi,
    Thanks for the login it seems that Safari was having trouble with calculating this css:

    div .av_one_half {
        margin-left: 20px;
        width: calc(50% - 10px);
    }

    I have adjusted it to this and added it to your WordPress ▸ Customize ▸ Additional CSS

    #top.single-product.postid-14655 div .av_one_half {
        width: calc(48%);
    }

    and now your page is showing correctly.
    I created another test page with just two half columns and they showed correctly calculating the calc(50% – 10px); so I believe there is a conflict with a plugin or some customization but I was unable to examine your child theme files. I see you have some side button links going to products but I’m not sure if this is related or if it is something else.
    I see that this is your only product built with the Advanced Layout Builder so you could just leave the css in place, or if you are going to create more products like this remove the pasg ID from the css .postid-14655 and it will work for all of your products.
    Otherwise if you want to find the conflict, try disabling all of your plugins. If that resolves the issue, reactivate each one individually clearing your browser cache between each one until you find the cause. Or switch to your parent, if this solves then it is related to a customization in your child theme so you will need to investigate there. It seems to be related only to products because in my test on a page the column worked correctly. It is strange the issue only occurs in Safari.

    Best regards,
    Mike

    in reply to: Icon font not loading #1410849

    Hi,
    Thanks for the feedback, try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top .avia-slideshow-arrows a:before {
        padding-left: 0px;
        padding-right: 0px;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Icon font not loading #1410792

    Hi,
    I see it when I chek your site:
    Enfold_Support_2352.jpeg
    Try clearing your browser cache following these steps for Safari and note step 4 where you will Clear the History.

    Best regards,
    Mike

    in reply to: Error woocommerce #1410791

    Hi,
    Thanks for your patience, please update the theme to v5.6.2 and try disabling your plugin except woocommerce core, if this doesn’t help then please include an admin login in the Private Content area so we can investigate.
    Also please include a link to the example product that the variations are not showing the prices.
    As I understand you have built the product with the ALB using the product elements, correct?

    Best regards,
    Mike

Viewing 30 posts - 6,931 through 6,960 (of 34,891 total)