Page 231 – Support | Kriesi.at – Premium WordPress Themes

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Author

Posts
June 20, 2023 at 12:44 am in reply to: Multi language #1411126

Mike
Moderator

Hey Stilecatalini,
This is a duplicate thread, please view the answer at your other thread

Best regards,
Mike

June 20, 2023 at 12:34 am in reply to: Invalid reCAPTCHA form submitted #1411125

Mike
Moderator

Hey Bernd,
Are you using Captcha v2 and PHP v8.2?
Another user shared a solution but I was unable to reproduce the error on my server, perhaps you are experiencing the same error?
Give this a try.

Best regards,
Mike

June 20, 2023 at 12:21 am in reply to: Pricing table #1411124

Mike
Moderator

Hi,
This plugin is for Elementor, so it will not work with Enfold.

Best regards,
Mike

June 20, 2023 at 12:18 am in reply to: but still I have a lot of gap on my website. What is it due to? #1411123

Mike
Moderator

Hey Gagik,
If you have the smush plugin try disabling it, if not please include an admin login in the Private Content area and a link to the page so we can be of more assistance.

Best regards,
Mike

June 20, 2023 at 12:16 am in reply to: Animated Numbers doesn’t run #1411122

Mike
Moderator

Hey Jose Ramon,
Try disabling your WPRocket layload option, also check if you have the defur javascript option enabled.

Best regards,
Mike

June 20, 2023 at 12:11 am in reply to: Theme errors URGENT-URGENT #1411120

Mike
Moderator

Hi,
When you look at your Theme Forest account for the Enfold product there are two download links, one says installable WP version the other says “full version”

Best regards,
Mike

June 20, 2023 at 12:08 am in reply to: Multi language #1411119

Mike
Moderator

Hi,
Try reading the Polylang documentation to learn how to use the plugin.

Best regards,
Mike

June 19, 2023 at 11:59 pm in reply to: Theme errors URGENT-URGENT #1411116

Mike
Moderator

Hi,
Please note that you need to use the installable WP version from your Theme Forest account, not the full version, as you are triying to install.
Please try to do this.
There are no other themes that you can install and import the Enfold settings.

Best regards,
Mike

June 19, 2023 at 11:40 pm in reply to: Enfold and Events Calendar plugin Individual Event layout #1411113

Mike
Moderator

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

June 19, 2023 at 11:39 pm in reply to: Add Overlay to all Text in Easy Slider #1411112

Mike
Moderator

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

June 19, 2023 at 6:15 pm in reply to: Sticky full width menu for sorting blog posts #1411090

Mike
Moderator

Hi,
Thanks for the screenshot, it looks like you are using the Classic Editor, look in the drop down at the top of your posts screen for “Screen Options” and enable the Excerpts box there,

then the excerpt field will show at the bottom on your posts page.

Best regards,
Mike

June 19, 2023 at 6:09 pm in reply to: Error woocommerce #1411089

Mike
Moderator

Hi,
This seems to be an conflict with the Yoast plugin as it crashes when variations are saved and using the ALB purchase button, I disabled the plugin and updated your variation so it will show on the frontend and then enable the Yoast plugin again. So now it is working.
If you make more products try to follow these steps, this issue has already been reported to the Dev Team and I added your thread the report, either I or the Dev Team will reply when a solution is found. Thank you for your patience.

Best regards,
Mike

June 19, 2023 at 5:30 pm in reply to: Problem mit transparenten Header #1411082

Mike
Moderator

Hi,
Thank you Guenni007 for sharing

Best regards,
Mike

June 19, 2023 at 5:24 pm in reply to: Theme errors URGENT-URGENT #1411081
Mike
Moderator
Hi,
To add google analytics code you can use the theme option Enfold Theme Options ▸ Google Services ▸ Google Analytics Tracking Code or you can add it to this function where it says //add header code here and then add this to your child theme functions.php
```
add_action('wp_head','add_custom_header_code');
function add_custom_header_code(){
	?>
<script>
  //add header code here
</script>
	<?php
}
```
Please ensure that you have downloaded the installable WP version from your Theme Forest account, this is the one you can install, the “full version with documentation” can’t be uploaded to WordPress as is.

Best regards,
Mike
June 19, 2023 at 12:27 pm in reply to: Error woocommerce #1411060

Mike
Moderator

Hi,
Yes, this is not a concern, unless there is anything else we can help with on this issue, shall we close this then?

Best regards,
Mike

June 19, 2023 at 12:24 pm in reply to: Theme errors URGENT-URGENT #1411059

Mike
Moderator

Hi,
I’m not sure what you mean, did you follow my advice?

I recommend via FTP removing all for the child theme files excerpt for the style.css & functions.php and check if that solves, if it does then you can add the files back one at a time until the error occurs again and then you will know where the error is from.

Child theme’s don’t include a header.php and if you recall from a earlier thread that the header.php broke your layout, I explained that you should not add header.php files to your child theme or you will have more problems in the future.
Please read that post again and try the solution I offered to add any of your customizations to your functions.php so you will not keep having this issue.

Best regards,
Mike

June 19, 2023 at 12:13 pm in reply to: Deeplinking into Tab Section does not work anymore #1411058

Mike
Moderator

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

June 19, 2023 at 12:13 pm in reply to: Problem mit transparenten Header #1411057

Mike
Moderator

Hi,
Glad that this has helped, since it is working I use it, but in the future try making each image use different IDs as in my screenshot,
Unless there is anything else we can assist with on this issue, shall we close this then?

Best regards,
Mike

June 19, 2023 at 12:08 pm in reply to: Contact Form PHP 8.2 Issue #1411056

Mike
Moderator

Hi,
Ok, I glad that this has solved your situation and thanks for sharing, but I’m not able to reproduce this issue so I can’t recommend it to the Dev Team.

Best regards,
Mike

June 18, 2023 at 11:21 pm in reply to: Theme errors URGENT-URGENT #1411025

Mike
Moderator

Hi,
Thanks, I found that disabling your child theme solves the problem, please give this a try.
But you have so many custom files in your child theme it will be very hard to determine which file is causing the issue.
I recommend via FTP removing all for the child theme files excerpt for the style.css & functions.php and check if that solves, if it does then you can add the files back one at a time until the error occurs again and then you will know where the error is from.

Best regards,
Mike

June 18, 2023 at 10:51 pm in reply to: Error update theme #1411022

Mike
Moderator

Hey Davide,
This sounds like a possible file permissions error, try updating manually to hopefully correct the file permissions.
Try downloading the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New

after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue

then you will see the Theme updated successfully message.

If you still get this error then try updating via FTP whith these instructions: Re-install or Update using FTP

Best regards,
Mike

June 18, 2023 at 10:44 pm in reply to: change woocommerce button color #1411021

Mike
Moderator

Hi,

@zanon8 Since this thread is from 2019 and the solution was for specifically this user situation it may not work for you.
Please open a new thread with the url to the page in question and a explanation of the issue and an admin login so we can be of more assistance.
Since this is not your thread posting your admin login here will not be private and you will not see our comments in the Private Content area, thank you for your patience and understanding and using Enfold.

Best regards,
Mike

June 18, 2023 at 1:09 pm in reply to: Additional horizontal menu #1411017

Mike
Moderator

Hey creativeopole,
Try using the full width sub-menu element

Best regards,
Mike

June 18, 2023 at 1:06 pm in reply to: Adding Social icons and links in fotter #1411016

Mike
Moderator

Hey woogie07,
To add social icons to your footer widget, try following this solution to create a shortcode that you can add to your footer widget.

Best regards,
Mike

June 18, 2023 at 1:04 pm in reply to: Limited to 65 portfolio items #1411014

Mike
Moderator

Hi,
You click the element on the backend of the page,

and when it opens look under the content tab like in the screenshot.

It looks like you found it because now it is set to show 100 items.
Unless there is anything else we can assist with on this issue, shall we close this then?

Best regards,
Mike

June 17, 2023 at 11:51 pm in reply to: Limited to 65 portfolio items #1411003

Mike
Moderator

Hi,
Thanks, your portfolio grid is set to only show 65 items:

Best regards,
Mike

June 17, 2023 at 11:47 pm in reply to: Deeplinking into Tab Section does not work anymore #1411002
Mike
Moderator
Hey soltner,
This script seems to be working on my test site, but your site has a javascript error.
First check that this option is disabled: Enfold Theme Options ▸ Performance ▸ Load jQuery in your footer and you don’t have any plugin deferring javascript. Then disable Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression and enable Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files and clear your browser cache and check again.
Then try disabling your plugins, If this doesn’t help please include an admin login in the Private Content area so we can be of more assistance.
```
add_action( 'wp_footer', 'ava_custom_script_tab_section' );
function ava_custom_script_tab_section() {
?>
<script type="text/javascript">
(function($) {
  function scrollToTab(s, e,) {
    $(s).on(e, function(event) {
      var anchor, loc, cur, hash, tab, parent, pos;

      if( e == 'load' ) {
        loc  = window.location.hash;
        hash = loc;
      } else {
        loc = $(this).attr('href');
        hash = loc.substring(loc.indexOf('#'));
      }
  
      tab = $('.av-section-tab-title[href='+ hash +']');
      parent = tab.parents('.av-tab-section-outer-container');
      pos = parent.offset();

      tab.trigger('click');
      
      if(hash) {
        setTimeout( function() {
          $(window).scrollTop( pos.top - 100 )
        }, 1000 );
      }
    });
  }

  scrollToTab( '.menu-item a', 'click' );
  scrollToTab( window, 'load' );
})(jQuery);
</script>
<?php
}
```
Best regards,
Mike
June 17, 2023 at 11:18 pm in reply to: Limited to 65 portfolio items #1411000

Mike
Moderator

Hey indiequick,
Thank you for the link to your site but I’m unable to login, I see Access Denied

Best regards,
Mike

June 17, 2023 at 11:16 pm in reply to: code help! #1410999

Mike
Moderator

Hi,
It seems that you also have another thread for the same topic I replied to the other one.

Best regards,
Mike

June 17, 2023 at 11:10 pm in reply to: Multi language #1410998

Mike
Moderator

Hey Stilecatalini,
Thank you for your patience, please see our How to Create a Multilingual Site With Enfold true WPML is not free. If you want to use Polylang you can read their documentation here.
I don’t have any experience with Polylang and we don’t officially support it, but I believe other users have used it successful, try reading the documentation and searching the forum.
If you don’t have a lot of time to learn the plugin or don’t feel comfortable doing it yourself consider hiring a freelancer to help, we recommend Codeable, you can use our customization form here.

Best regards,
Mike
Author

Posts

Viewing 30 posts - 6,901 through 6,930 (of 34,891 total)

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