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Viewing 30 posts - 6,841 through 6,870 (of 34,652 total)
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  • Hi,
    If you disable Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression and enable Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files does the header and foot get the stylesheet then?
    Can you link to a sample page that is showing the issue?
    I couldn’t tell you how to inherit the enfold page template inside of a plugin as this has not come up before and I don’t have any experience with this.

    Best regards,
    Mike

    Hi,
    Glad Nikko was able to help, your site should not experience any issue with post-css disabled, shall we close this then?

    Best regards,
    Mike

    in reply to: Issue with Slide Out Menu Styling #1410184

    Hi,
    newvisionnew Please review your options at Enfold Theme Options ▸ Advanced Styling ▸ Menu Links in overlay/slide out you picked white menu links and a white background color si you can’t see the links:
    Enfold_Support_2300.jpeg
    Please also note that multiple users in the same thread becomes confusing, so please open a new thread instead of adding to someone elses. Thanks for understanding.
    mikegrace78 try to use the Temporary Login Without Password plugin to give us access to your site.

    1. Install and activate the “Temporary Login Without Password” plugin. You can find it here.
    2. Once activated, navigate to “Users > Temporary Logins” in the left-side menu.
    3. Click on “Create New” to generate a temporary login.
    4. Enter the email address for the account (you can use (Email address hidden if logged out) ) and select the highest possible role. Set the expiry date to around four days to ensure enough time for debugging.
    5. Click “Submit” to create the temporary account.
    6. In the private section, provide us with the URL that allows us to access the temporary login and assist you.
    7. Please note that we don’t have access to the email address, so you will need to post the temporary login URL in the private section

    Please note that once your issue is resolved, you can remove the plugin. Alternatively, if you prefer not to use the plugin, you can manually create an admin user and share the login credentials in the “private data” field.

    If you have any further questions or concerns, please let us know.

    Best regards,
    Mike

    in reply to: Update Procedure from 4.7.1 #1410180

    Hey HotCoffee_IT,
    Your version would need to be updated manually to the latest version 5.6.2 before the update token could be used.
    Typically the theme updates well without issues as the Dev Team is quite mindful to keep it backward compatible, but if it has a child theme with element modifications this could be an issue. Most often a header.php & footer.php in a child theme is the biggest issue, if you see these please copy to your computer for review and remove them from the child theme.
    If you manually updated via FTP, please don’t “overwrite” the files of the parent theme, first delete the parent theme directory via FTP and then upload the new one, otherwise old files that are not used anymore will be left behind and cause errors.
    Check your webhost to see if you have the one click staging site option, this is a option in most cPanels to create a staging clone of your site so you can test the update on it and you site will stay up and running. You can always ask your webhost to help you with setting this up if you want.
    Here are some screenshots of what it would look like:
    staging-1.jpg
    staging-2.jpg
    I recommend updating your version of Enfold by downloading the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg

    Best regards,
    Mike

    in reply to: Aweber Landing Page CSS #1410179

    Hey biggsuccess,
    Thanks but I think that you linked to the Aweber success page and not the landing page.
    Nonetheless to make the text larger try some css like this and adjust to suit:

    .awpage-text-element,.awpage-signup-form__field-label {
    	font-size: 24px;
    }

    Best regards,
    Mike

    in reply to: Open portfolio as a lightbox gallery? #1410176

    Hey ThorstenFB,
    Thanks for your question, but the portfolio grid only has three options:
    Open the entry on a new page
    Open a preview of the entry (known as AJAX Portfolio)
    Display the big image in a lightbox

    If you want the image to open in a lightbox you would use:
    Display the big image in a lightbox
    This result is the same as using the gallery element to open the image in a lightbox.
    Another option would be to set the option to Open the entry on a new page and then in the portfolio item set the Additional Portfolio Settings ▸ Overwrite Portfolio Link setting to the image with ?iframe trailing the image url
    but this also is no different than the Display the big image in a lightbox unless you use a different image.

    Best regards,
    Mike

    Hi,
    Thanks for the screenshot but we will also need a link to your site to evaluate the elements, typically css can not break your site and has not changed in quite a long time, so the older thread probably is still the correct solution, but we will be happy to check if you link to your site.

    Best regards,
    Mike

    in reply to: Button -> Bookingportal -> iframe #1410174

    Hi,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .mfp-iframe-holder .mfp-iframe-scaler iframe {
        background: #fff;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Logo in Header #1410168

    Hi,
    This solution should also work on pages with a sticky header, please try and if you have trouble please include an admin login in the Private Content area so we can be of more assistance.

    Best regards,
    Mike

    in reply to: Table, cells not aligned #1410167

    Hi,
    You could try making all of the rows the same height equal to your largest one with this solution.
    Or you use this solution to make the height of each cell in each row equal.
    If you have trouble with getting these to work please include an admin login and a direct link to your page in the Private Content area so we can be of more assistance.

    Best regards,
    Mike

    in reply to: change hotspot symbol #1410166

    Hi,
    Thanks for the link to your page, I don’t see a pulsing animation for the hotspots so I assume that you figureed that out, but your flag image doesn’t have a transparent background, so if you want it to you will need to change the image:
    Enfold_Support_2298.jpeg

    Best regards,
    Mike

    in reply to: noindex when enfold is enabled #1410165

    Hi,
    Glad to hear that you have this sorted out, I’m not sure why this occurred perhaps it was due to a plugin, but I was not able to reproduce this on my test site.

    Best regards,
    Mike

    in reply to: Blog Posts Are Sending People Back To The Home Page #1410164

    Hi,
    Thanks for your patience and the link to your site, I see that your post links have strange url’s:
    https://bigskyconsulting.net/%7Bbaba8e0c5c46237a23c51f2c3be34a8eada08c3ca1c661fbf9d74c34e7be8c69%7Dpostname%7Bbaba8e0c5c46237a23c51f2c3be34a8eada08c3ca1c661fbf9d74c34e7be8c69%7D/
    This is because your Permalink structure has a strange code in it:
    Enfold_Support_2296.jpeg
    Try removing this and use the standard Post name option.

    Best regards,
    Mike

    in reply to: Blank “Full Width Easy” Slider on Mobile view #1410162

    Hi,
    Thanks for the screenshot and the link to your site, I believe this is due to a lazy load option in your 10Web Booster plugin, but it seems the only way to change the settings is to login to the 10Web Booster management site which I don’t have access to. Try disabling any lazy load option and check your site again.
    If this doesn’t help Try disabling your plugins and clear your browser cache. If that resolves the issue, reactivate each one individually clearing your browser cache after each one until you find the cause.
    It looks like you are using an iPhone from your screenshot, please note that iPhones can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.

    Best regards,
    Mike

    in reply to: z-index does not work #1410161

    Hey Monika,
    Thanks for your patience, I see that you are using different elements for mobile and desktop, on desktop where it works the css above is not applied, so does it work if this same color section is also used for mobile?
    I’m not sure what is different between the two color sections or why this z-index isn’t working, but check if the desktop elements also work on mobile.
    It looks like you have another section between the desktop and mobile image sections that is hidden on all devices, try removing this since it is not in use.

    Best regards,
    Mike

    in reply to: Fonts #1410159

    Hey Intercettazioni,
    Thanks for your patience and the link to your site try the following CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field for each request:
    1: adjust the font size to suit

    #socket {
    	font-size: 22px;
    }

    2:

    #top .template-page .entry-content-wrapper h1, 
    #top .template-page .entry-content-wrapper h2 {
        letter-spacing: 0;
    }

    3:

    #top #header_main > .container .main_menu .av-main-nav > li#menu-item-search > a {
    	color: #000;
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    Hey Stilecatalini,
    Thanks for your patience, the reason your mobile header doesn’t transform out of view is because the mobile header is set to a fixed position with css in order for it to show at the top of the mobile screen transform doesn’t work on fixed position items, so you can’t have this header transform out of view, if you wish you can have the header disappear but it won’t be like the desktop version.
    Since this is refuring to a different thread I have posted this in that thread and you can reply there so there are not multiple threads open for the same topic. Thank you for your understanding.

    Best regards,
    Mike

    in reply to: Submenu like a curtain #1410157

    Hi,
    Thanks for your patience, the reason your mobile header doesn’t transform out of view is because the mobile header is set to a fixed position with css in order for it to show at the top of the mobile screen transform doesn’t work on fixed position items, so you can’t have this header transform out of view, if you wish you can have the header disappear but it won’t be like the desktop version.
    Since this is refuring to a different thread I have posted this in that thread and you can reply there so there are not multiple threads open for the same topic. Thank you for your understanding.

    Best regards,
    Mike

    in reply to: Header effect (only when scrolling down) #1410156

    Hi,
    Thanks for your patience, the reason your mobile header doesn’t transform out of view is because the mobile header is set to a fixed position with css in order for it to show at the top of the mobile screen transform doesn’t work on fixed position items, so you can’t have this header transform out of view, if you wish you can have the header disappear but it won’t be like the desktop version.

    Best regards,
    Mike

    in reply to: Sticky close button in a page #1410154

    Hey Stilecatalini,
    Thanks for your patience and the link to your site, I see your sticky close button at the bottom of your page, but it links to the homepage “Barche” section, so this is more like a “back” button than a “close” button.
    Nonetheless to add this button to your three pages venticinque, venticinque-panoramica, ventuno-sport-fisherman and have it hide on scroll down and show on scroll up, add this code to the end of your child theme functions.php file in Appearance ▸ Editor:

    function custom_back_button() { ?>
      <script>
    (function($){
      var button = $('<div class="avia-button-wrap avia-button-right back-button"><a href="https://www.stilecatalini.it/#barche" class="avia-button avia-icon_select-yes-left-icon avia-size-large avia-position-center av-button-notext avia-color-light avia-font-color-white"><span class="avia_button_icon avia_button_icon_left" aria-hidden="true" data-av_icon="" data-av_iconfont="entypo-fontello"></span><span class="avia_iconbox_title"></span><span class="avia_button_background avia-button avia-color-theme-color"></span></a></div>');
      if ($("body").hasClass("page-id-738") || $("body").hasClass("page-id-5837") || $("body").hasClass("page-id-5667") == true) {
      $(button).prependTo('#wrap_all');
      } else {}
    })(jQuery);
      
    (function() {
        var doc = document.documentElement;
        var w = window;
        var prevScroll = w.scrollY || doc.scrollTop;
        var curScroll;
        var direction = 0;
        var prevDirection = 0;
        var backButton = document.querySelector('.back-button');
        var checkScroll = function() {
            curScroll = w.scrollY || doc.scrollTop;
            if (curScroll > prevScroll) {
                direction = 2;
            } else if (curScroll < prevScroll) {
                direction = 1;
            }
            if (direction !== prevDirection) {
                toggleButton(direction, curScroll);
            }
            prevScroll = curScroll;
        };
        var toggleButton = function(direction, curScroll) {
            if (direction === 2) {
                backButton.style.opacity=0;
                prevDirection = direction;
            } else if (direction === 1) {
                backButton.style.opacity=1;
                prevDirection = direction;
            }
        };
        window.addEventListener('scroll', checkScroll);
    }
    )();
    </script>
      <?php
    }
    add_action('wp_footer', 'custom_back_button');

    and this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .back-button {
        position: fixed;
        top: 1%;
        right: 1%;
        z-index: 999;
        background-color: transparent;
    }

    Best regards,
    Mike

    in reply to: Submenu like a curtain #1410148

    Hey Stilecatalini,
    Thanks for your patience, this would not be easy to achieve and would fall outside our support scope, but if you really want this you could try hiring a freelancer to help you.

    Best regards,
    Mike

    in reply to: Disabling popups #1410139

    Hi,
    Glad to help, we will leave this open to hear back from you when you find a solution from either GetResponse or perhaps a freelance javascript coder, I imagine there will be other users in the same situation as you.

    Best regards,
    Mike

    Hi,
    Thanks for your patience and the login, I took a look but I didn’t see a directory /templates/ for your custom files, I would note that I see you are not using a child theme and I assume your customizations are in the parent theme which will be lost on any updates, do you plan on using a child theme?
    Which file did you model your template after a page, portfolio, etc? Try comparing yours to the theme file perhaps you are not using the same structures.
    Perhaps you could explain further the files and link to the page so we can understand better.
    Please note that when you “bump” a post it moves it to the bottom of the list with the new posts, we typically try to resolve the older threads first, Thank you for your patience and understanding.

    Best regards,
    Mike

    in reply to: Product-category page design #1410105

    Hey loyalthemes,
    Thanks for your patience, there isn’t a page that you can change for your category pages, but when I compare the two they look very similar, if you disable the category sidebar at Enfold Theme Options ▸ Sidebar Settings ▸ Sidebar On Archive Pages then the items will be full width, then you would need just some css to make the price larger and any other adjusts you would like.

    Best regards,
    Mike

    Hi,
    Thanks for the link to your site, your iframe height is set by the shortcode you posted above, look for height=”640px” you need to change this to a smaller number like 300px, depending on your video aspect ratio this may make your video narrower.

    Best regards,
    Mike

    Hi,
    Glad Guenni007 could help, thank you Guenni007, do you need any further help or shall we close this then?

    Best regards,
    Mike

    in reply to: Overlay on Masonry #1410102

    Hi,
    The same css should work, it does on my install, if it doesn’t work for you please link to your page so we can check.

    Best regards,
    Mike

    in reply to: Menu position on hover reaching into main content #1410098

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Disabling popups #1410097

    Hi,
    After removing the snippet you need to add the GetResponse code back into your Head, Footer and Post Injections plugin, I did this for you and now the popups are working. Please clear your browser cache and check.

    Best regards,
    Mike

    Hey Xiscoj,
    Thanks for your patience but we are not able to view your page without a login, it seems to be in draft.
    But as I understand you want a full page image to show on both desktop & mobile and show the full image, since the desktop is a landscape profile and the mobile is a portrait profile you can’t show a full landscape image on mobile and have it full screen, the aspect ratio is not correct.
    So you should create a new portrait sized image as your mobile image so it will show as you wish full screen and use two elements one with the visibility set to show on desktop and one for mobile.
    If your not sure what I mean please include an admin login in the Private Content area and create a test page for the full screen image for desktop and link to it, and then create a new image from your original that is 425px by 768px in a portrait layout, and link to it so we can help you add the second element to show this image for mobile.

    Best regards,
    Mike

Viewing 30 posts - 6,841 through 6,870 (of 34,652 total)