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Viewing 30 posts - 6,811 through 6,840 (of 34,655 total)
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  • Hi,
    Thanks for your patience I see that you are using v5.4, I believe this may have been an issue that was fixed later, try updating to v5.6.2.
    In order to update you will need to enter a valid Envato private token in the theme update options or manually update following these instructions:
    First you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg

    Best regards,
    Mike

    in reply to: Problems on mobile #1410267

    Hi,
    I see that you added the mini font change to the text element, but this is for paragraph text and not headings so to change the H1 size to 8px you could use this css:

    @media only screen and (max-width: 479px) {
    .responsive #top #wrap_all .all_colors .av-mini-font-size-8 h1 {
        font-size: 8px;
    }
    }

    and change the font size to suit.
    Another option is to see the global settings at Enfold Theme Options ▸ General Styling ▸ Typography ▸ Advanced Options: Customize Typography Settings

    Best regards,
    Mike

    in reply to: Button -> Bookingportal -> iframe #1410266

    Hi,
    For mobile try this css:

    @media only screen and (max-width: 767px) { 
    .mfp-iframe-holder .mfp-content {
        max-width: 95%;
        height: 80vh;
    }
    .mfp-iframe-holder .mfp-iframe-scaler {
    	height: 80vh;
    }
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Sidebar on Bottom this morning #1410265

    Hi,
    I’m just tring to help you avoid future issues, I looked at the blue sections with the prices I don’t know what might be acusing this, but if you include an admin login to the staging site also I could compare the two.
    I assume that this looks correctly on your staging site.

    Best regards,
    Mike

    in reply to: Sticky close button in a page #1410262

    Hi,
    Unfortunately I can not make this look like the header, I also fixed the mobile header please check.

    Best regards,
    Mike

    in reply to: Header effect (only when scrolling down) #1410261

    Hi,
    I believe the mobile header is now working, please check.

    Best regards,
    Mike

    in reply to: Background overlay on color block not working for me #1410256

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Missing icons and hero image #1410255

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Overlay on Masonry #1410254

    Hi,
    Looks correct to me, I checked on this site.
    Enfold_Support_2322.jpeg

    Best regards,
    Mike

    in reply to: Sidebar on Bottom this morning #1410252

    Hi,
    I still recommend removing the header.php & footer.php from your child theme, otherwise you will experience this error in the future after an update.
    I assume that you only use these for your Google Analytics code, so instead add your header code to this function in your child theme functions.php:

    add_action('wp_head','add_custom_header_code');
    function add_custom_header_code(){
    	?>
    <script>
      //add header code here
    </script>
    	<?php
    }

    and your footer code:

    add_action('wp_footer','add_custom_footer_code');
    function add_custom_footer_code(){
    	?>
    <script>
      //add footer code here
    </script>
    	<?php
    }

    Best regards,
    Mike

    Hi,
    Try using this css instead:

    #top:not(.home) .header_color .header_bg {
    	background-color: #fff;
    }

    This will let the homepage stay the gray color as set in the theme options, and make all the other pages white

    Best regards,
    Mike

    in reply to: cannot make color settings in menu for mobile version #1410249

    Hi,

    I see that you are using a child theme, have you tried checking in the parent theme?
    I see that you are using version 5.3.1.1, try updating to 5.6.2 *Please note if you have a header.php or footer.php in your child theme this could cause an error, please remove these from your child theme and don’t use them in the future.
    Have you tried disabling your plugins?
    Can you include an admin login so we can check?

    Best regards,
    Mike

    in reply to: Missing icons and hero image #1410246

    Hi,
    Thanks for the login, I found the there was a rouge character in the WordPress ▸ Settings ▸ General ▸ Site Address field cauing a break in the internal theme url, I removed it and now the icons and hero image show.
    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Sidebar on Bottom this morning #1410242

    Hi,
    Perhaps the staging site has not been updated? Please include an admin login to the staging site also.

    Best regards,
    Mike

    in reply to: menus are visible at the bottom when browsing PWA #1410240

    Hi,
    originally I gave you this css to move the header to the bottom:

    @media only screen and (max-width: 767px){
    .responsive #top #wrap_all #header {
        position: fixed;
        bottom: 0;
    }
    .responsive #top #wrap_all #header #av-burger-menu-ul {
    	padding: 0 !important;
    }
    .avia-search-tooltip {
        top: -85% !important;
    }
    .responsive #top .avia-search-tooltip .avia-arrow {
    	display: none;
    }
    .responsive #top #header_meta {
    	z-index: 1;
    }
    }

    then you asked to move the menu more to the middle to make room for your live chat icon at the bottom right, so I recommend adding this css also:

    @media only screen and (max-width: 767px){
    .responsive #top #wrap_all .container.av-logo-container {
        width: 70%;
        max-width: 70%;
    }
    }

    Best regards,
    Mike

    Hey rixi,
    You could use this css to change the color, but I don’t know what page you want this for:

    #top .header_color .header_bg {
    	background-color: #fff;
    }

    Try adding the page ID to the css for the specific page or link to the page so we can see.

    Best regards,
    Mike

    in reply to: cannot make color settings in menu for mobile version #1410236

    Hey rixi,
    Try going to Enfold Theme Options ▸ Advanced Styling then from the dropdown choose Menu Links in overlay/slide out and click the button Edit Element then you will see the options:
    Enfold_Support_2320.jpeg

    Best regards,
    Mike

    in reply to: menus are visible at the bottom when browsing PWA #1410235

    Hi,
    Please use this css with the other css together:

    
    @media only screen and (max-width: 767px){
    .responsive #top #wrap_all .container.av-logo-container {
        width: 70%;
        max-width: 70%;
    }
    }
    @media only screen and (max-width: 767px){
    .responsive #top #wrap_all #header {
        position: fixed;
        bottom: 0;
    }
    .responsive #top #wrap_all #header #av-burger-menu-ul {
    	padding: 0 !important;
    }
    .avia-search-tooltip {
        top: -85% !important;
    }
    .responsive #top .avia-search-tooltip .avia-arrow {
    	display: none;
    }
    .responsive #top #header_meta {
    	z-index: 1;
    }
    }

    Best regards,
    Mike

    in reply to: Aweber Landing Page CSS #1410233

    Hi,
    Thanks, try adding this css:

    .awpage-document {
        height: 150vh !important;
    }

    Best regards,
    Mike

    in reply to: Sidebar on Bottom this morning #1410230

    Hi,
    Thanks for your patience, I believe the error is related to the old versions of the header.php and footer.php in your child theme, we don’t recommend adding these files to your child theme as it is the top reason for errors after updating. Please remove these two files via FTP, we can not remove these files with the WordPress login.

    Best regards,
    Mike

    in reply to: tips about Addons for PWA and push notifications #1410227

    Hey Gagik,
    I assume that you are asking this question to the community, because we in support don’t have experience with the plugin “Progressive Web Apps For WP” or with using “Push Notifications”, if so we can leave this thread open in hopes that a another user will reply with their experience.

    Best regards,
    Mike

    in reply to: menus are visible at the bottom when browsing PWA #1410225

    Hi,
    Try adding this css:

    @media only screen and (max-width: 767px){
    .responsive #top #wrap_all .container.av-logo-container {
        width: 70%;
        max-width: 70%;
    }
    }
    

    and adjust to suit.

    Best regards,
    Mike

    in reply to: menus are visible at the bottom when browsing PWA #1410221

    Hey Gagik,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 767px){
    .responsive #top #wrap_all #header {
        position: fixed;
        bottom: 0;
    }
    .responsive #top #wrap_all #header #av-burger-menu-ul {
    	padding: 0 !important;
    }
    .avia-search-tooltip {
        top: -85% !important;
    }
    .responsive #top .avia-search-tooltip .avia-arrow {
    	display: none;
    }
    .responsive #top #header_meta {
    	z-index: 1;
    }
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Disabling popups #1410220

    Hi,
    Thanks for sharing the feedback, I guess there isn’t anymore we can do on this end, shall we close this then?

    Best regards,
    Mike

    Hey Jim,
    It looks like you are using a special heading for the words GLOBAL KEY so to style these words you can’t use html in the title element without seeing the warning: Warning: Characters <,>,[,] might break ALB backend or frontend if you follow the read more in the warning you will read our documentation about our Special Character Translation plugin and this is the codes to use with it after you install the plugin

    Following translations can be used:
    ###lt###		=> <
    ###gt###		=> >
    ###amp###		=> &
    ###91###		=> [
    ###93###		=> ]
    ###quot###		=> "
    ###34###		=> '

    So to make the word “KEY” red you would add this to the special heading:
    ###lt###span style=color:#ff0000###gt###KEY###lt###/span###gt###
    Enfold_Support_2316.jpeg
    for this result on the frontend:
    Enfold_Support_2318.jpeg
    you can do this for your other words with using other colors.

    Best regards,
    Mike

    in reply to: How to delay cookies pop up? Enfold #1410198

    Hey keep12,
    Try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:

    function delay_cookie_consent_bar() { ?>
      <script>
    (function($){
      $('.avia-cookie-consent-wrap .avia-cookie-consent').hide();
       setTimeout(function(){ 
           $('.avia-cookie-consent-wrap .avia-cookie-consent').slideToggle(100);  
       },5000);
    })(jQuery);
    </script>
      <?php
    }
    add_action('wp_footer', 'delay_cookie_consent_bar')

    this will delay for 5 seconds, change the 5000 to suit, each second is 1000

    Best regards,
    Mike

    Hi,
    Thanks for the link to your site, as you said the Layerslider ▸ Server status says the PHP ZipArchive Extension is not enabled, I see that you are using PHP v8.0.28, I my cPanel this was also not enabled by default, to enable it please go to cPanel ▸ Select PHP Version
    Enfold_Support_2312.jpeg
    then under PHP Extensions look for zip and check it
    Enfold_Support_2314.jpeg

    Best regards,
    Mike

    in reply to: Customize CSS of ESTATIK category “products” #1410194

    Hey delmonte,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top.archive #main > div:not(#footer),#top.archive #main > header {
    	margin: 0 70px;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Background overlay on color block not working for me #1410193

    Hi,
    Thanks for the page code, the code block element was empty so I don’t know why that was but I added the image to the color section and ensured the image size was “large” 1030×368:
    Enfold_Support_2306.jpeg
    then I noticed you tried to add a overlay color, I removed this and added the background color instead:
    Enfold_Support_2308.jpeg
    and now it looks good:
    Enfold_Support_2310.jpeg
    check my test page linked below and try these changes on your site.

    Best regards,
    Mike

    in reply to: Aweber Landing Page CSS #1410192

    Hi,
    Can you link to the original so we can compare.
    Are you refuring to a desktop view? When I check the form and the overlay are correct, the only issue is that the overlay scrolls up, I would recommend changing/darkening the image so the overlay won’t scroll up or make the page not scroll at all.
    But perhaps seeing the original will help with a new idea.
    Please see the screenshot in the Private Content area of what I see.

    Best regards,
    Mike

Viewing 30 posts - 6,811 through 6,840 (of 34,655 total)