Forum Replies Created
-
AuthorPosts
-
Hi,
You will need to create a new image without extra white spacing.Best regards,
MikeHey tulin88,
if you would like to request this feature the Dev Team has opened a new Github Feature Request for users to place requests and follow them as the Dev Team reviews them.Best regards,
MikeHi,
It seems that you have a second thread for the same topic.Best regards,
MikeHey Blatze,
Thank you for your patience, please see our documentation Additional Custom Cookies
but please note that due to browser security limitations, it might not be possible to remove them using JavaScript or PHP.
The only thread I found about GTM cookies seems to have ended unsuccessful.
Other users seem to have a good experience with the Borlabs cookie plugin, perhaps it could be used similarly for GTM?Best regards,
MJuly 9, 2023 at 5:02 pm in reply to: Full Menu rollover cut off on some screens when using the Side-Header option #1412876Hi,
That’s odd, try this at the top of your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:.html_header_left #top .av-main-nav #menu-item-71722 ul, .html_header_left #top .av-main-nav #menu-item-71752 ul { top: -400px; }Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
Or try it in your WordPress ▸ Customize ▸ Additional CSSBest regards,
MikeHi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeJuly 9, 2023 at 3:54 pm in reply to: New parallax page – button links and akkordeon don`t work in some fiellds #1412860Hi,
Thanks for your patience, I see in your custom css you have this:toggle_icon .hor_icon, .toggle_icon .vert_icon { border-color: #ff9900 !important; }please note that you are missing a dot at the very beginning, please change to this:
.toggle_icon .hor_icon, .toggle_icon .vert_icon { border-color: #ff9900 !important; }Best regards,
MikeJuly 9, 2023 at 3:43 pm in reply to: Full Menu rollover cut off on some screens when using the Side-Header option #1412859Hi,
I see, thank you for explaing further, for this we can add custom css to move the sub-menu up, for example:.html_header_left .av-main-nav #menu-item-71722 ul, .html_header_left .av-main-nav #menu-item-71752 ul { top: -400px; }this moves the “ARTWORK LICENSING” & “SHOP” sub-menus up to mid page, see the screenshot below.
We can add media queries to this so it only occurs at certain screen sizes, I assume between 768px – 1440px is when you would like this?Best regards,
MikeHey domchocolate,
Thank you for the link to your site and your patience, unfortunately modifing the content slider to slide instead of fading would not be easy, I recommend using the featured image slider as it will auto slide and show the title of the post, below I linked to a test page with the title over the image similar to your site for an example.
Please give this a try.Best regards,
MikeHi,
On my server when I try to edit the functions.php I see the error:Unable to communicate back with site to check for fatal errors, so the PHP change was reverted. You will need to upload your PHP file change by some other means, such as by using SFTP.
But this is a not and error from the snippet, these typically a server configuration that prevents the WordPress loopback check to properly check for potential errors.
This just means that for your site you should update your file via FTP or use a plugin like WPcode plugin this plugin supports PHP code snippets, JavaScript code snippets, & CSS code snippets.
I checked the code above in my WPcode plugin and it returned no errors, please give this a try.Best regards,
MikeJuly 9, 2023 at 1:40 pm in reply to: Full Menu rollover cut off on some screens when using the Side-Header option #1412850Hey flylanddesigns,
Thanks for your patience, I checked your site and it looks like you have changed you menu back to a top menu, but on one of my test sites I added a lot of menu items to the sidebar header and for smaller tablets it seems that the sidebar header is scrollable, please see the link below. Was yours not scrollable?Best regards,
MikeHi,
I don’t believe that this is a something new, as the post I found is from 2015, the issue points to the PHP GD Library used by WordPress and not from Enfold. As my example post shows not every image size is affected and as you say at some point your color profile in Lightroom had accidentally changed to ProPhoto RGB, which you said that you don’t normally use.
Anyways, I’m glad that we found the issue and hopefully the Image Magick plugin helps you, but if it doesn’t at least you know how to fix in your lightroom.
Unless there is anything else we can assist with on this issue, shall we close this then?Best regards,
MikeHi,
Glad to hear that you have this sorted out, do you mind sharing the steps for future readers that have the same issue?
To remove the powered by Enfold WordPress Theme in the footer, please see Copyrights info in our documentation, you would go to Enfold Theme Options ▸ Footer ▸ Copyright and add[nolink]Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHey TakoHof,
Thanks for the ftp login, it doesn’t look like you have installed WordPress, it looks like you have the theme installed in the root of your domain instead of WordPress.
Please remove these files and first install WordPress.
It looks like your webhost is site.eu, please see this article by your webhost and scroll down the heading: How to create a WordPress website easily at Site.eu you will see it says:Site.eu offers you one-click installation for 300+ open source systems, including WordPress
so there is a one click option to install WordPress in your webhost, please look for this or ask your webhost support for help, I’m not familiar with site.eu.
Then after you install WordPress go to WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New and install Enfold.

If you have trouble installing the theme after you install WordPress then include a admin login for us in the Private Content area below so we can help, but first you need to install WordPress.Best regards,
MikeHi,
It would the content files, but the real content like posts, pages, and theme settings are all in the database, so you must save the database and find someone the transfur it for you, it is very tricky to do.Best regards,
MikeHi,
The theme does, and my test site is running fine, but this is not a theme issue core WordPress files are giving a 404 error and reinstalling the WordPress doesn’t solve.
I have not seen a situation like this before.Best regards,
MikeHi,
I would say that it is safe to test, it was Tested up to: 6.1.3 and it has Active installations: 60,000+Best regards,
MikeHi,
Thank you for the link to your site I tested the code they gave you and it is working, but the player is at the bottom of the page.
So to move this to just before the content on posts I created a shortcode for it by adding this to your child theme functions.php:function trinity_shortcode() { return "<script>const trinityScript = document.createElement('script'); trinityScript.setAttribute('fetchpriority', 'high'); trinityScript.src = 'https://trinitymedia.ai/player/trinity/2900013165/?pageURL=' + encodeURIComponent(window.location.href); document.currentScript.parentNode.insertBefore(trinityScript, document.currentScript);</script>"; } add_shortcode( 'trinity', 'trinity_shortcode' );and then I added it to your page with this in your functions.php
function trinity_before_the_content( $content ) { if ( is_single() ) { $custom_content = '[trinity]'; $custom_content .= $content; return $custom_content; } else { return $content; } } add_filter( 'the_content', 'trinity_before_the_content' );Now it shows before the content on your single posts, please check
Best regards,
MikeHi,
Unfortunately they were worse, so I reinstalled v6.0.3 but your backend is still not working right.
Do you still have access to the other server?
I have not seen a situation like this before.
I believe you should be able to install a new wordpress install on a test domain, and then copy the /wp-content/ directory to the new install and then copy the database to the new install and this should work, but I have not done this before. Try asking your godaddy support if they could help you with that.Best regards,
MikeHi,
That didn’t work, do you know what version of wordpress it was before updated?Best regards,
MikeHi,
So you just moved it here yesterday so there are no backups before that?
Shall I try reinstalling WP?Best regards,
MikeHi,
Thanks, I was able to login, and this is not a theme error this looks like a wordpress error you are getting 404’s on core WP files.
We could try reinstalling WP, but how long has the backend been like this? If you have a godaddy backup of the site when the backend was working I think it would be better to do that and then I could update the theme again, otherwise I could try reinstalling WP.Best regards,
Mike -
AuthorPosts





