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Viewing 30 posts - 6,631 through 6,660 (of 34,962 total)
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  • in reply to: HI Demo install problem, i tried everything :( #1413422

    Hi,
    Thank you for the link to your site, it looks like you have installed the parallax demo, but the frontpage is set as the Blog
    Enfold_Support_2580.jpeg
    this kept it from showing as your homepage, I have corrected for you.
    Please clear your browser cache and check.

    Best regards,
    Mike

    Hey pagemod,
    Thank you for your patience, unfortunately I don’t have an actual iPad so I tested on my Mac with Safari in Responsive Design Mode to emulate an iPad, but I didn’t find any issues.
    I see that the first page that you said looked corporation the top image was set to scroll, while the page with the issue has it’s image fixed for a parallax effect, for many years Safari didn’t handle parallax correctly but recently Safari has fixed this issue, so I assume that you have an older iPad with the error.
    Try updating your iPad & Safari and see if this solves. If not this could be due to some iPads are locked to a certain software version and may not be able to use the latest Safari fix.

    Best regards,
    Mike

    in reply to: Text Block #1413419

    Hi,
    Thank you for your patience, I didn’t see the error you referenced above but I did see errors on your page for Optima Express, Query Monitor, & Yoast SEO but deactivating these didn’t correct the text element. Since you had the Avia Layout Builder Debugger enabled I was able to check your page with the Enfold Shortcode Parser and it found no errors, so I copied your page to my test site and I found that you had a div closing tag but no opening tag
    Enfold_Support_2568.jpeg
    So I corrected this for you. I examined your other text block element on the page and see that you added div tags around your content:
    Enfold_Support_2570.jpeg
    If you add these please be careful that you ensure any extra tags are closed properly, if you didn’t intend to add these then perhaps you copied the content from somewhere and pasted into the “visual” tab of the editor, in these cases please also check the “text” tab to ensure that extra tags are not being added.
    Enfold_Support_2572.jpeg

    Best regards,
    Mike

    in reply to: Team Member – Social/call Add a bespoke icon #1413378

    Hey woogie07,
    Please see our documentation: Adding your own Fontello Icons
    I don’t think Microsoft Teams is available on Fontello, so you will need to get a SVG image of the icon (black & white only) and create a Custom Icon on Fontello at the top of the page
    Enfold_Support_2566.jpeg

    Best regards,
    Mike

    in reply to: Theme migration #1413377

    Hey Tiziano,
    On the last day that you want to use dablec.com you can delete the theme and enable it on dablec.it

    Best regards,
    Mike

    in reply to: link email #1413375

    Hey schweg33,
    Thank you for the link to your site, the issue is that each color section is overlaping the color section above it with the negative margin so you can not click the email address.
    Try putting all of your columns in one color section.

    Best regards,
    Mike

    in reply to: Move main menu left – Urgent #1413368

    Hey daves1997,
    It looks like you have this custom css:

    .main_menu {
        right: auto!important;
        left: 75px;
    }

    Try removing the: left: 75px; if you want the menu all the way to the left.
    Afterward please ensure that you clear your browser cache and any site cache.

    Best regards,
    Mike

    in reply to: Upload ppt or PDF files to site #1413352

    Hey PrivitMarketing,
    To display PowerPoint files on your WordPress site you will need to use a plugin, try the SlideShare for WordPress plugin try may be others so try searching the WordPress plugins
    If you only want to upload the PPT files to your media library, by default this file type is allowed for upload, but if you are having trouble try using FTP or see this article
    Please note that to “display” this PPT files you will need a plugin as above.

    Best regards,
    Mike

    in reply to: Read More Link in Advanced Layout Builder #1413351

    Hi,
    We are happy to help, unless there is anything else we can help with on this issue, shall we close this then?

    Best regards,
    Mike

    in reply to: Read More Link in Advanced Layout Builder #1413313

    Hey John,
    Thank you for your question, if you are creating a post using the Advanced Layout Builder with the Text Element you will see the “Read More” button in the TinyMCE toolbar:
    Enfold_Support_2564.jpeg
    The “Read More” is used to break the length of your except from your content should you want to manually set the length of the text.
    This is primarily used for Classic Editor posts because WordPress will automatically get the beginning post text and create a excerpt from it.
    This is not always the case for Advanced Layout Builder posts, for example with using the Blog Element in the grid layout the ALB posts don’t show the excerpt automatically you need to use the excerpt field. But on category pages the excerpt will show and the “Read More” button will show on the frontend.
    I hope this helps explain.
    If you are creating ALB posts and are not seeing your excerpts try looking in the drop down at the top of your posts screen “Screen Options” and checking the Excerpts box, which will give you a text area below your post area to manually add your excerpt.
    If this doesn’t help, please explain further and link to your site so we can see how you are currently displaing your posts and blog page.

    Best regards,
    Mike

    in reply to: Add social icons to mobile menu #1413312

    Hey michelleornest,
    Thank you for the link to your site, I see that you are using Enfold Theme Options ▸ Header ▸ Extra Elements ▸ Header Social Icons ▸ Display in top bar at the right for this option try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:

    function add_social_icons_mobile_menu(){
    ?>
    <script>
    (function($){
    	var int = '';
    	function a() {
    		var isMobile	 = $('.av-burger-menu-main').css('display'),
    			htmlString   = $('#header_meta .social_bookmarks:first').find('li a'),
    			mobileMenu   = $('.av-burger-overlay'),
    			socialString = [];
    
    			if(isMobile == 'none') return;
    			if($('.burger-social').length) clearInterval(int);
    
    			htmlString.each(function() {
    				var socialClass	= $(this).parent('li').attr('class'),
    						socialItems = $(this).wrap('<li class="'+ socialClass + ' av-active-burger-items burger-social"></div>').parent().unwrap();
    				socialString.push(socialItems);
    			});
    
    			$(socialString).each(function() {
    				$(this).appendTo('#av-burger-menu-ul');
    			});
    	}
    
    	$('#header').on('mousedown', '.av-main-nav-wrap', function() {
    		int = setInterval(function() {
    			a();
    		}, 500);
    	});
    
    })(jQuery);
    </script>
    <?php
    }
    add_action('wp_footer', 'add_social_icons_mobile_menu');

    and this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #av-burger-menu-ul li.burger-social {
        float: left;
    }
    #av-burger-menu-ul li.burger-social a {
        padding: 10px !important;
        border-bottom: none !important;
    }
    #av-burger-menu-ul li.social_icon_1 {
     padding-left: 40px
    }

    Then clear your browser cache and any cache plugin, and check.

    Best regards,
    Mike

    in reply to: Animated number styling – heavier font weight #1413311

    Hey woogie07,
    You can use css to make the number bolder, try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top span.avia-single-number {
    	font-weight: bolder;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Menu stuck on left #1413250

    Hi,
    Thanks for the login, I see that you have css in your child theme stylesheet for Add a widget area next to the logo, but you don’t have a custom widget to place in your header.
    This is the css that is cauing your header issue, when I remove it and “purge” your caching plugin the header shows correctly.
    I added the css back in case you want to save it localy to your computer for future use.
    Please try removing it, then disable Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression, then “purge” your caching plugin and then clear your browser cache and check again.
    Afterwards you can enable Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression again.
    I recommend disabling this option and your caching plugin while you create your site as the cache can make it hard to see your css changes while you are building your site, after you are done enabling caching would make the most sense.

    Best regards,
    Mike

    in reply to: accessibility #1413246

    Hi,
    For “Certain ARIA roles must contain particular children” in reference to the burger menu please try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:

    function custom_change_burger_role() { ?>
      <script>
    window.addEventListener('DOMContentLoaded', function() {
      (function ($) {
      $(".menu-item-avia-special").attr('role','menu' );
      })(jQuery);
    });
    </script>
      <?php
    }
    add_action('wp_footer', 'custom_change_burger_role');

    Best regards,
    Mike

    in reply to: Importing Parallax Demo – Not showing after import #1413244

    Hi,
    Thanks for the login details, but please also include the URL to your site.
    As I understand, from the backend you can edit the parallax demo frontpage, but if you try to veiw the frontend you see the “hello world” post?
    Please check that the parallax demo frontpage is selected at Enfold Theme Options ▸ Theme Options ▸ Frontpage Settings and nothing is selected at WordPress ▸ Settings ▸ Reading ▸ Your homepage displays.

    Best regards,
    Mike

    in reply to: Menu stuck on left #1413241

    Hey madmanbean,
    Thanks for the link to your site, but the login is not working because the username is not registered on the site, please check.
    It looks like you have some custom css over riding the theme settings, try removing your custom css to allow the theme options to position the menu to the right and the logo to the left as you wish and then try adding your custom css back a little at a time to find the css conflict and either discard or adjust to suit your needs.

    Best regards,
    Mike

    in reply to: Pictures uploading all washed out. #1413240

    Hi,
    Thank you Annemarie, it is very nice to hear from you.

    Best regards,
    Mike

    in reply to: Error in Avia Shortcode Parser #1413227

    Hi,
    The Dev Team says they have made an adjustment that will be in v5.6.4
    Below I have linked the /enfold/config-templatebuilder/avia-template-builder/php/class-shortcode-parser.php that you can test with.
    Please keep a copy of your current file for fallback.

    Best regards,
    Mike

    Hi,
    Please try to use FTP or your webhost file manager and delete the Enfold theme at
    /wp-content/themes/enfold/
    then upload a new theme directory and see if this helps.
    Please don’t try to overwrite the theme directory.

    Best regards,
    Mike

    in reply to: Update Enfolt version after 3 years? #1413225

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: License #1413165

    Hey Dablec di Tiziano Moletta,
    Yes, you can use the theme on your new domain, the license is not locked to any certain domain and you don’t need to change anything anywhere.
    The only time you would have an issue is if the theme was used on two domains at the same time, since this is not the case you are all set.
    Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Update Enfolt version after 3 years? #1413164

    Hey Alwin,
    I would expect that you will not experience and issues reactivating the theme in a number of years, please note the WordPress version you are now using and the PHP version and match these in the future.
    At that time I would expect that the future theme will be backward compatible to your current WordPress & PHP versions, and after updating the theme then you can update WordPress & PHP.

    Best regards,
    Mike

    in reply to: How can I add custom colors to the avia text block? #1413163

    Hey Hans,
    Please see the Enfold Theme Options ▸ Layout Builder ▸ Custom Color Palette option.
    I’m not sure if it will work for all users, if not you may need to set individually for each user, or try this snippet

    Best regards,
    Mike

    in reply to: Adding Dropdown WPML #1413161

    Hi,
    Thanks for the login, I followed Guenni007 instructions here and added the drop down language switcher for you, please clear your browser cache and check.
    Thank you Guenni007 for your help.

    Best regards,
    Mike

    in reply to: Menu ID’s for the same page are not working well #1413158

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    I checked your page ▸ https://freezeflat.com/freeze-flat-single-strap/
    and I tested the video link on my demo site and it works correctly, see link below,
    So I thought there was a possible conflict with a plugin, but disabling all of your plugins doesn’t help.
    I asked the rest of the team for advice to what could be causing this, Thank you for your patience.

    Best regards,
    Mike

    in reply to: Menu ID’s for the same page are not working well #1413078

    Hi,
    Thanks, I tested your three home page IDs at 320px, 375px & 425px in Windows in Chrome, Firefox, & Edge Dev Tools and my Android device, and each time the correct section is shown, so I don’t know why you are experiencing this.
    If you are using a iPhone it can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.

    Best regards,
    Mike

    in reply to: Adding Dropdown WPML #1413062

    Hi,
    Thank you, but I’m getting an error that the password is not correct, please check.

    Best regards,
    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Ok, please let us know if this works.

    Best regards,
    Mike

Viewing 30 posts - 6,631 through 6,660 (of 34,962 total)