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Viewing 30 posts - 6,541 through 6,570 (of 34,916 total)
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  • in reply to: Post Types Order not working anymore #1414041

    Hi,
    If you want to sort the Blog Post element by menu_order try this function:

    add_filter('avia_post_slide_query', 'avia_modify_post_grid_query_desc');
    function avia_modify_post_grid_query_desc( $query ) {
    $query['orderby'] = 'menu_order';
    $query['order'] = 'DESC';
    return $query;
    }

    Note that the ‘menu_order’ would need a distinct value as it is zero by default

    Best regards,
    Mike

    Hi,
    Thanks for the login, I found that your child theme functions.php contained a function to show the posts in a random order, I disabled it and now your posts are sorted by date as you wanted:

    add_filter('avia_post_slide_query','avia_order_by_random', 10, 2);
    function avia_order_by_random($query, $params) {
    $query['orderby'] = 'title';
    $query['orderby'] = 'rand';
    return $query;
    }

    please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: accessibility #1414037

    Hi,
    Thank you for sharing Guenni007

    Best regards,
    Mike

    Hi,
    Please create a staging site and provide FTP access and an admin login to it and upload your theme zip file to either your site or DropBox that we can use to update your site and I will update your staging site, after you test and examine it and find it working correctly I will update your live site.

    Best regards,
    Mike

    in reply to: Producto slider lay out #1413999

    Hi,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top #wrap_all #main .shop_columns_5 .avia_cart_buttons .button {
        margin: 0 auto;
        float: left;
        min-width: 45%;
        width: 45%;
        padding-left: 8%;
    }
    

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Producto slider lay out #1413986

    Hi,
    Thanks for the screenshot, to have the price at the same place in all of them, try adding this css and adjust to suit.

    #top #main .inner_product_header .woocommerce-loop-product__title {
    	min-height: 50px;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Team Member – Social/call Add a bespoke icon #1413985

    Hi,
    Glad that you were able to create an icon, try creating one download from fontello that has your Team logo and any extra icons you want to use. Each icon has a specific code number and the second file that you uploaded over wrote the code numbers for the first one.

    Best regards,
    Mike

    Hi,
    Glad to hear that your host backs up the database and files each day. I was able to view the style.css file and see that it has not been changed, only the theme directory name.
    I see that you have some plugins that I don’t have experience with, so I’m not sure what to expect from them when updating, but updating the theme should be straight forward, I would recommend asking your webhost if they offer a one-click staging site option, if they do then try creating a staging site and then update the parent theme via FTP on the staging site and then check, if you see no errors then update the main theme, if you don’t have a staging site option, then update the parent theme via FTP and check, if you have any errors then use the backup files & database to restore.
    Please note that when you update via FTP don’t try to overwrite the theme files in the /Kropik/ directory, as this will leave old unused files behind and cause errors, instead delete the directory /Kropik/ via FTP and then upload the /enfold/ directory from the theme zip file and then rename the /enfold/ directory to /Kropik/ as it is now.
    If you prefur to pay someone 50 USD, that sounds fair, but not much more than that.

    Best regards,
    Mike

    in reply to: Form not working #1413948

    Hi,
    Glad this helped, shall we close this then?

    Best regards,
    Mike

    in reply to: Blog page, masonry. I want to put all categories at top #1413947

    Hi,
    Try to not use the “filter by date” option, and check again. This is our blog post element demo and you will see that it is sorted by date by default.
    If you continue to have issues please include an admin login in the Private Content area so we can be of more assistance.

    Best regards,
    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Theme update from 4.4.1 to latest version / Child theme #1413943

    Hi,
    Thanks for the login, I see that you already have a child theme named Kropik Child and it is the active theme, so you don’t need to add a child theme and basically should just update the parent theme, Enfold, but I see that your Enfold directory has been renamed to Kropik but I’m not sure if the stylesheet has been renamed because your file manager doesn’t let me download, view, or edit files.
    Do you have any other FTP access? Does your web host offer full site backup so if you have any issues updating you can roll back to the current version?
    I see that you have two Enfold parent themes installed, so one should be removed and the other updated.
    With the proper access you site should be easy to update and take no more that a half an hour and you should make a full backup first, but I would not expect to see any issues.
    You stated that you asked a developer to do this for you, did they quote you a reasonable fee and do you feel that they know what they are doing?

    Best regards,
    Mike

    in reply to: Form not working #1413935

    Hi,
    To update, download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg

    Best regards,
    Mike

    in reply to: Form not working #1413879

    Hey Kate,
    Thanks for your question, I see that you are using Enfold v5.2.1, Mail Chimp has updated their API.
    Please update your theme to v5.6.4 and then resave the Mail Chimp option in Enfold Theme Options ▸ Newsletter ▸ Mailchimp and then open your Mail Chimp element on the page and resave and check again.

    Best regards,
    Mike

    in reply to: Theme update from 4.4.1 to latest version / Child theme #1413878

    Hey karinkropik,
    You can use our official Child Theme and install it into your WordPress. So this is free and should take you only a couple of minutes. But if your current theme has any customizations such as code added to any files then this could take a little while to move to the child theme, but if the only customizations are in the theme settings then there would be nothing extra to do.
    Please read all of the steps in our Child Theme documentation and download a backup of your theme settings file before installing the child theme at Enfold Theme Options ▸ Import/Export ▸ Export Theme Settings File.
    If you didn’t customize any of the theme files and would like help installing the child theme, please include an admin login in the Private Content area so we can help.

    Best regards,
    Mike

    in reply to: Share a website via text message page preview #1413877

    Hey michelleornest,
    The link above is a 404, but typically this is created by the app sending the message.

    Best regards,
    Mike

    in reply to: Cannot add a space using the Avia Layout Builder #1413875

    Hey zeustrucker,
    Please try disabling all of your plugins and caching and then clear your browser cache. Then enable your plugins one at a time and test your site, clearing your browser cache after each test until you find the one or combination of plugins causing this to identify this cause.

    Best regards,
    Mike

    in reply to: Blog page, masonry. I want to put all categories at top #1413874

    Hi,
    Can you link to your page so we can see your page? If I was correct that you are refuring to the masonry “sort” which shows the list of categories above the items, then there is not a css solution that would show all of the categories if you want them to be clickable and sort the masonry items, neither would sorting the categories work if added to a sidebar element.
    But if you just want to add the categories widget to the sidebar, then you could do that easily, I’m just not sure if you expect them to “sort” the masonry element.
    If you want to add a sidebar to your page with the masonry element, you would set the sidebar in the page layout, for example this demo page has a sidebar with the masonry element. This is what the backend looks like:
    Enfold_Support_2590.jpeg
    To have a grid layout that is order by date try setting your theme settings to Enfold Theme Options ▸ Blog Layout ▸ Blog Layout ▸ Use the advance layout editor to build your own blog layout (simply edit the page you have chosen in Enfold->Theme Options as a blog page)
    Enfold_Support_2594.jpeg
    then edit your blog page to have a sidbar and add the blog posts element to the page and choose the grid layout:
    Enfold_Support_2592.jpeg

    Best regards,
    Mike

    Hi,
    I have not heard of this before but it does make sense, because hiding it visually doesn’t hide it from bots which searchs the page source code.
    Glad to hear that you have now deleted it, but I would install the plugin Blackhole for Bad Bots to ban the bot that is scanning your site.
    Unless there is anything else we can assist with on this issue, shall we close this then?

    Best regards,
    Mike

    Hey gatehealing,
    Thanks for your patience, as I understand your question you are using the masonry element with the sorting option which shows the categories at the top of the element, and since you are only showing 12 items for each pagination page all of your categories are not showing until you go to another page, unfortunately the masonry element can only show the categories for the posts loaded, to show more categories you can increase the number of items shown or manually change the date of one post from each category so your first 12 items shown will be one from each category.
    But when the sorting (category) links are clicked more items are not loaded, only those already loaded will sort.
    So the best option is to show more items so many from each category will be shown.

    Best regards,
    Mike

    Hi,
    Thank you for your patience, I have not seen this before and the only way I can imagine is that the spammer is injecting the php summit via a url directly.
    I would recommend installing a plugin like Banhammer to try to identify the IP address that is sending the spam from your site and ban them.
    Spammers typically use software to do these types of attacks on your site and will contenue even if the form is not working, since your site is just one of hundreds in their list, it would be best to block their IPs so your hosting resources are not used.

    Best regards,
    Mike

    in reply to: Header Widget inside burger menu #1413847

    Hi,
    maxgorelkine glad to hear that you have sorted this out, shall we close this thread then?

    Best regards,
    Mike

    in reply to: accessibility #1413828

    Hi,
    To change your “Share this post on” to a “p” tag try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:

    function change_share_elem_title_to_p_tag() { ?>
      <script>
    (function($) {
      $(function() {
        function replaceElementTag(targetSelector, newTagString) {
          $(targetSelector).each(function(){
            var newElem = $(newTagString, {html: $(this).html()});
            $.each(this.attributes, function() {
              newElem.attr(this.name, this.value);
            });
            $(this).replaceWith(newElem);
          });
        }
        replaceElementTag('h5.av-share-link-description', '<p></p>');
      });
    }(jQuery)); 
    </script>
      <?php
    }
    add_action('wp_footer', 'change_share_elem_title_to_p_tag');

    Best regards,
    Mike

    in reply to: Problem editing class-avia-combo widget.php #1413827

    Hi,
    Glad to hear that you have this sorted out with Günter’s help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Google maps #1413826

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Google maps #1413784

    Hi,
    Thank you for your patience, try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:

    function skip_google_map() { ?>
        <script>
      (function($) {	
      setTimeout(function(){
      $('.avia-google-maps').each(function() {
              $(this).prop('tabIndex', -1);
              $(this).prop('aria-hidden','true');
          })
      $('.avia-google-maps *').each(function() {
              $(this).prop('tabIndex', -1);
              $(this).prop('aria-hidden','true');
          })
      $('.avia-google-maps .gm-style *').each(function() {
              $(this).prop('tabIndex', -1);
              $(this).prop('aria-hidden','true');
          })	
      $('.avia-google-maps .gmnoprint').each(function() {
              $(this).prop('tabIndex', -1);
              $(this).prop('aria-hidden','true');
          })
          
      $('.av_gmaps_sc_main_wrap').each(function() {
              $(this).prop('tabIndex', -1);
              $(this).prop('aria-hidden','true');
          })
      $('.av_gmaps_sc_main_wrap *').each(function() {
              $(this).prop('tabIndex', -1);
              $(this).prop('aria-hidden','true');
          })
      $('.av_gmaps_sc_main_wrap .gm-style *').each(function() {
              $(this).prop('tabIndex', -1);
              $(this).prop('aria-hidden','true');
          })	
      $('.av_gmaps_sc_main_wrap .gmnoprint').each(function() {
              $(this).prop('tabIndex', -1);
              $(this).prop('aria-hidden','true');
          })	
      },3000);
      }(jQuery));
      </script>
        <?php
      }
      add_action('wp_footer', 'skip_google_map');

    I tested this on a page with the google map element as a full width element at the top of the page and as another element in a column on Windows in Chrome, Firefox, & Edge and Mac in Safari, Chrome, Firefox
    This worked on all except Windows Firefox which would tab to the map marker and then out to the next element on the page. The map marker has set the tabindex=”0″ and while the script changes this to tabindex=”-1″ in all other browsers including Firefox on Mac, it doesn’t in Windows, so I believe this is a Firefox bug, but it is small for this case as it is only one tab.
    Since the Google Maps inner elements fully load slowly I had to add the delay (settimeout) to 3 seconds to change all of the inner elements, you can try adjusting to a lower number but in my tests 3 seconds seemed to work best.
    If you have any trouble with this make sure you are not defuring your jQuery.
    Try checking on my test page linked below, I added some css to highlight the elements focused to help spot the tabbed elements.

    Best regards,
    Mike

    in reply to: Error in Avia Shortcode Parser #1413721

    Hi,
    The Dev Team has this patch and plans to release an update with the fix over the next few days.
    Thank you for your patience

    Best regards,
    Mike

    Hi,
    Thanks for the feedback, I’m not sure why this is occuring, I thought perhaps during the update an error occurred and left some old files behind, this typically occurs when someone tries to “overwrite” the theme files to update, that is why I asked you to try deleting the theme folder via FTP and upload a new one.
    I’m not experiencing the error on my test site, but you seem to have it on a few sites except one, are try all on the same server, do they all use the same plugins?
    Have you tried disabling all of your plugins? Are you using a CDN or server caching like object-oriented cache, or are they all using the same PHP version?
    It looks like a couple of your sites have some event listeners to defer javascript, stylesheets, & iframes in Scripts/CSS and wp_head hook
    Enfold_Support_2587.jpeg
    perhaps this is blocking the YouTube iframe from loading?

    Best regards,
    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 30 posts - 6,541 through 6,570 (of 34,916 total)