Hi,
If you entered a license in the Envato private token field, in this would not be correct, you need to go to your Envato Theme Forest account and create a Envato private token, please see our documentation here.
If you did create a token, then please create a new one and ensure that the correct permissions are selected if you still have issues then please try the Envato Market plugin

Best regards,
Mike

Hi,
Thank you for your patience, as I understand your question though Google Translate, your H2 headings on the homepage should be like “Als zertifizierte Humanenergetikerin biete ich:” but this font size is very small at 0.7em:

via some custom css, the heading you want changed are set to 54px in the element options:

and look reasonable on the frontend

Do you really want the fonts tiny?
I recommend removing the custom css that makes it tiny in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

#top #wrap_all .av-inherit-size .av-special-heading-tag {
    font-size: 0.7em;
    font-weight:300 !important;
}

and use the element option to set the size you wish:

Best regards,
Mike

Hi,
It’s loading good now and I don’t see any errors, I believe forcing https on the Flywheel side solved your issue, shall we close this then?

Best regards,
Mike

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
When I check your page I don’t see any preloader, and when I check with Google Search tests, both scan your page without isses or warnings and display accurate views of your page.
https://search.google.com/test/mobile-friendly
https://search.google.com/test/rich-results
I also checked your site with two other googlebot simulators and both scanned your page and returned the proper text, images, and headers.
https://botsimulator.com/
https://tamethebots.com/tools/fetch-render
So I can’t say what the issue with your “SEO scanning company” is, but Google and other sites are not having any trouble.

Best regards,
Mike

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
I agree.

Best regards,
Mike

Hi,
Odd I’m seeing it:

Please note that iPhones can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.

Best regards,
Mike

Hey waveseven,
Thanks for your patience, unfortunately I don’t know of any way to turn off Classic editor for CTP, you can switch to the Block Editor at Enfold Theme Options ▸ Select Your Editor
I personally prefer the Classic Editor, but unfortunately many plugins are only being created for the Block Editor now, I don’t know of anything we can do if the plugin is not compatible with the Classic Editor.

Best regards,
Mike

Hi,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

#full_slider_1 .avia-slideshow li.av-single-slide {
	-webkit-animation: 0s ease 0s normal none 1 running none !important;
	animation: 0s ease 0s normal none 1 running none !important;
	visibility: visible !important;
	opacity: 1 !important;
}

After applying the css, please clear your browser cache and check.

Best regards,
Mike

Hi,
Thanks for the link to your site, there are two places to add the logo:
Enfold Theme Options ▸ Logo
Enfold Theme Options ▸ Header ▸ Transparency Options ▸ Transparency Logo
your transparent logo, which is used when you use a transparent header, was using the one with black text, I corrected it for you, please clear your browser cache and check.

Best regards,
Mike

Hey thomasianwilson21171,
You should be able to jump to v5.6.5. Afterward you can create a Envato token on your Envato (Theme Forest) account for future updates, as the old API is no longer used.
However I recommend creating a staging site to first test the upgrade on as we don’t know if you have any customizations. If you are using a child theme with a custom header.php or footer.php first remove these as these files have changed and typically will cause errors with an update. We don’t recommend this practice but add your customizations to your child theme functions.php instead.
Most cPanel webhosts have a staging site option, some in the dashboard:

Others add the option in the Softaculous WordPress Management

There may be other staging site options in different cPanel servers, these are the two that I have seen.

To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New

after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue

then you will see the Theme updated successfully message.

Best regards,
Mike

Hi,
Thank you for the link to your site, but the login is not admin so I can’t see the backend of the page, I have compared your page to my parallax demo and see the section that you removed between the three columns in the #service color section and the grid column. The #service color section has a bottom margin of 80px to allow room for the element that you removed, so change this to a negative 80px or more if you want the sections tighter.

Changing the bottom margin to -80px will match the three column’s -80px top margin so the next element is where it should be.

Best regards,
Mike

Hi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike