Hi,
Thank you for sharing your results, perhaps this will help someone in the future. Shall we close this thread then?

Best regards,
Mike

Hi,
Please include a link to the staging site.
on the https://www.lima-city.de/usercp/ftp-accounts page were it shows the login & password, what is the FTP address, url to use?
I tried your login and password on daslebenspueren.at & lima-city.de and neither worked.

Best regards,
Mike

Hi,
Thank you for your patience, it sounds like you have this issue sorted out now but wanted an explanation as to “why”, I can’t reproduce your issue when I use Enfold Theme Options ▸ Advanced Styling ▸ P it applies to all screen sizes.
Nonetheless, since you have this sorted out now shall we close this thread then?

Best regards,
Mike

Hey Corina,
Sorry for our delayed response and thank you for your patience, I tested the masonry element on my test site with both flexible masonry & perfect grid but this setting didn’t change the order of the items, only the style of the items, am I understanding correctly that when you change between these two options the order of your items are different? I was not able to test on your page because the login is no longer valid, but I did notice that you are getting a javascript error on your site, but I can’t determine what it is related to:
Uncaught SyntaxError: Invalid or unexpected token
I see that you are using a child theme, do you get the same result if you switch to the parent theme?

Best regards,
Mike

Hi,
Thanks for the login, I found that your child theme functions.php contained a function to show the posts in a random order, I disabled it and now your posts are sorted by date as you wanted:

add_filter('avia_post_slide_query','avia_order_by_random', 10, 2);
function avia_order_by_random($query, $params) {
$query['orderby'] = 'title';
$query['orderby'] = 'rand';
return $query;
}

please clear your browser cache and check.

Best regards,
Mike

Hi,
Please create a staging site and provide FTP access and an admin login to it and upload your theme zip file to either your site or DropBox that we can use to update your site and I will update your staging site, after you test and examine it and find it working correctly I will update your live site.

Best regards,
Mike

Hi,
Thanks for the screenshot, to have the price at the same place in all of them, try adding this css and adjust to suit.

#top #main .inner_product_header .woocommerce-loop-product__title {
	min-height: 50px;
}

After applying the css, please clear your browser cache and check.

Best regards,
Mike

Hi,
Glad to hear that your host backs up the database and files each day. I was able to view the style.css file and see that it has not been changed, only the theme directory name.
I see that you have some plugins that I don’t have experience with, so I’m not sure what to expect from them when updating, but updating the theme should be straight forward, I would recommend asking your webhost if they offer a one-click staging site option, if they do then try creating a staging site and then update the parent theme via FTP on the staging site and then check, if you see no errors then update the main theme, if you don’t have a staging site option, then update the parent theme via FTP and check, if you have any errors then use the backup files & database to restore.
Please note that when you update via FTP don’t try to overwrite the theme files in the /Kropik/ directory, as this will leave old unused files behind and cause errors, instead delete the directory /Kropik/ via FTP and then upload the /enfold/ directory from the theme zip file and then rename the /enfold/ directory to /Kropik/ as it is now.
If you prefur to pay someone 50 USD, that sounds fair, but not much more than that.

Best regards,
Mike

Hi,
Try to not use the “filter by date” option, and check again. This is our blog post element demo and you will see that it is sorted by date by default.
If you continue to have issues please include an admin login in the Private Content area so we can be of more assistance.

Best regards,
Mike

Hi,
Thanks for the login, I see that you already have a child theme named Kropik Child and it is the active theme, so you don’t need to add a child theme and basically should just update the parent theme, Enfold, but I see that your Enfold directory has been renamed to Kropik but I’m not sure if the stylesheet has been renamed because your file manager doesn’t let me download, view, or edit files.
Do you have any other FTP access? Does your web host offer full site backup so if you have any issues updating you can roll back to the current version?
I see that you have two Enfold parent themes installed, so one should be removed and the other updated.
With the proper access you site should be easy to update and take no more that a half an hour and you should make a full backup first, but I would not expect to see any issues.
You stated that you asked a developer to do this for you, did they quote you a reasonable fee and do you feel that they know what they are doing?

Best regards,
Mike

Hey Kate,
Thanks for your question, I see that you are using Enfold v5.2.1, Mail Chimp has updated their API.
Please update your theme to v5.6.4 and then resave the Mail Chimp option in Enfold Theme Options ▸ Newsletter ▸ Mailchimp and then open your Mail Chimp element on the page and resave and check again.

Best regards,
Mike

Hey michelleornest,
The link above is a 404, but typically this is created by the app sending the message.

Best regards,
Mike

Hi,
Can you link to your page so we can see your page? If I was correct that you are refuring to the masonry “sort” which shows the list of categories above the items, then there is not a css solution that would show all of the categories if you want them to be clickable and sort the masonry items, neither would sorting the categories work if added to a sidebar element.
But if you just want to add the categories widget to the sidebar, then you could do that easily, I’m just not sure if you expect them to “sort” the masonry element.
If you want to add a sidebar to your page with the masonry element, you would set the sidebar in the page layout, for example this demo page has a sidebar with the masonry element. This is what the backend looks like:

To have a grid layout that is order by date try setting your theme settings to Enfold Theme Options ▸ Blog Layout ▸ Blog Layout ▸ Use the advance layout editor to build your own blog layout (simply edit the page you have chosen in Enfold->Theme Options as a blog page)

then edit your blog page to have a sidbar and add the blog posts element to the page and choose the grid layout:

Best regards,
Mike

Hey gatehealing,
Thanks for your patience, as I understand your question you are using the masonry element with the sorting option which shows the categories at the top of the element, and since you are only showing 12 items for each pagination page all of your categories are not showing until you go to another page, unfortunately the masonry element can only show the categories for the posts loaded, to show more categories you can increase the number of items shown or manually change the date of one post from each category so your first 12 items shown will be one from each category.
But when the sorting (category) links are clicked more items are not loaded, only those already loaded will sort.
So the best option is to show more items so many from each category will be shown.

Best regards,
Mike

Hi,
maxgorelkine glad to hear that you have sorted this out, shall we close this thread then?

Best regards,
Mike