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July 29, 2023 at 1:43 pm in reply to: bought a new license for help but can't find the new license #1414813
Hi,
Thanks for the login, in your theme seting you had the “webshop” set as the 404 page with “redirect” that adds the /?avia_forced_reroute=1 I changed your option to “without redirect”
Please clear your browser cache and check.Best regards,
MikeHey emilconsor,
Try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:function custom_removesliderVideo_script() { ?> <script> const sliderVideo = document.querySelector("#top.home #youtube .avia-slideshow"); const viewportWidth = Math.max(document.documentElement.clientWidth || 0, window.innerWidth || 0) function removesliderVideo(width){ if(sliderVideo) { if(width <= 768){ sliderVideo.parentNode.removeChild(sliderVideo); } } return } removesliderVideo(viewportWidth); </script> <?php } add_action('wp_footer', 'custom_removesliderVideo_script');This will remove the slider element in the #youtube color section below 768px, this uses pure javascript so it should occur fast enough for the page speed test to not see the element in the DOM.
Best regards,
MikeJuly 29, 2023 at 12:43 pm in reply to: Pagination for Custom Post Type with Advanced Custom Fields #1414810Hey bb,
Thanks for your patience, since you are using a plugin to display your custom post type grid, you will need to find out if the plugin supports pagination, when I check the plugin website it is in maintenance mode and I can’t find anything about the plugin, I recommend using the email form on the plugin web site and ask your question.
Since you ar not using Enfold to create or display the post grid, there is not anyway for us to help since our support is limited the theme.Best regards,
MikeJuly 28, 2023 at 6:06 pm in reply to: Breadcrumb is not showing the primary product category #1414766Hi,
Thanks for the login, you were right that the function I linked to was for blog posts instead of woo products, I adjusted the script so now the Yoast breadcrumbs show on the single product pages instead of the theme breadcrumbs:function add_yoast_breadcrumbs_shortcode_to_single_product_title_container() { ?> <script> (function($){ var wpseo_breadcrumb = '<span id="breadcrumbs" class="breadcrumb"><?php echo do_shortcode("[wpseo_breadcrumb]"); ?></span>'; $('#top.single-product').each(function () { $(wpseo_breadcrumb).appendTo('.title_container .container'); $(this).find('.avia-breadcrumbs').css('display','none'); }); })(jQuery); </script> <?php } add_action('wp_footer', 'add_yoast_breadcrumbs_shortcode_to_single_product_title_container');unfortunately the breadcrumbs are not showing as you wish, try adjusting the Yoast breadcrumb options to show the order that you wanted.
Also I found a javascript function in your child theme stylesheet that should be in your child theme functions.php so I moved it for you:

Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Thanks for the feedback, your logo is 100% of the height and centered of the #header_main, as you can see in my screenshot above, and the menu is now centered on the logo.
This would be the height of the #header but you have two empty divs in the header:
#advanced_menu_toggle
#advanced_menu_hide
I don’t recognize these and don’t know their purpose, but I see that you have hidden them in your stylesheet:#advanced_menu_toggle, #advanced_menu_hide { visibility: hidden; }but with this css they still are a block element that have a height, so I recommend this css instead:
#advanced_menu_toggle,#advanced_menu_hide { display: none; }so that your logo and menu will be centered in your header.
After applying the css, please clear your browser cache and check.Best regards,
MikeHi,
Glad to hear that you have this sorted out, and please ask us to assist whenever you have a concern, we are happy to investigate. If you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Thanks for the login, I found that it was the menu that was not centered verticaly, so I added this css to your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:.av_main_nav_header.av_menu_right #header_main .main_menu-uber { display: flex; align-items: center; }Please see the screenshot in the Private Content area of what I saw before the css, and clear your browser cache and check now.
Best regards,
MikeJuly 27, 2023 at 5:27 pm in reply to: Problem with simple changes to text block causing unusual effects #1414696Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
I don’t see the css added to your site, try adding it to your WordPress ▸ Customize ▸ Additional CSS#top .av-masonry-entry .av-inner-masonry-content { padding: 2px; }and clear your browser cache, or include an admin login so we can check.
This is the result I see when I test:

Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHey jamesbarrell,
Thank you for the link to your site, try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:@media only screen and (min-width: 780px) and (max-width: 1366px) { #header #header_main .main_menu { width: unset; left: unset; transform: unset; } }After applying the css, please clear your browser cache and check.
Best regards,
MikeHi,
I assume it was a cache issue for you, but I found no issues and it worked on my first try, but I’m glad we could help, unless there is anything else we can help with on this issue, shall we close this then?Best regards,
MikeJuly 27, 2023 at 12:13 pm in reply to: Anchor link from header link to a Slider Revolution slider #1414659Hi,
Thanks for the login, I see that you are using v5.4 that uses the Token.
I tried setting your homepage in the theme options and found that you have “mixed content” errors because your
WordPress ▸ Settings ▸ General ▸ Site Address
WordPress ▸ Settings ▸ General ▸ WordPress Address
are both using http instead of https

I tried to correct but now I’m getting the error ERR_TOO_MANY_REDIRECTS please try clearing your server cache and your browser cache and then check again. If you are using a CDN please clear that cache also.Best regards,
MikeHi,
I checked on Windows in Chrome, Firefox, & Edge and found no issues.
Please include a screenshot and paste the image URL in your post of the issue you are seeing.Best regards,
MikeJuly 27, 2023 at 1:22 am in reply to: Problem with simple changes to text block causing unusual effects #1414597Hey Tia,
Thank you for the link to your site, I Enabled the Avia Layout Builder Debugger and found that you had a misplaced closing strong tag:

notice how it is after the text block closing tag, so it is outside of the element. I fixed this for you. I believe this occurred when you forgot to add the closing tag and the builder tried to auto correct, but added it in the wrong place. I’m just guessing.
I also found 8 line breaks in your code block css:

I also removed these for you.
Please check your page now.Best regards,
MikeHey Julie,
Thanks for the screenshot, but your site is in maintenance mode, please include an admin login in the Private Content area so we can examine the element.Best regards,
MikeHey buddy1,
Thank you for the link to your site, I updated your “Client Champion” to 2023 in the third column of your footer.
Please clear your browser cache and check.Best regards,
MikeHey Rentsj,
Thanks for the link to your site but it is not loading, please check the url to ensure that it is correct.
Quite some time ago Envato Theme Forest stopped using the API and now uses a Token so I assume that your theme is quite old and probably doesn’t work correctly with the latest WordPress, but I won’t know until I can examine.
Are you able to login to your site?
Dose the frontend load?
Please include an admin login in the Private Content area so we can check, you will most likely need to manually update to the latest version.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeJuly 26, 2023 at 5:53 pm in reply to: Anchor link from header link to a Slider Revolution slider #1414554Hi,
Thanks, I don’t think that the login is an admin login because it won’t let me edit the home page and I can’t see any of the theme settings or edit the slider revolution. Please check.
Is your homepage only created with slider revolution slides?Best regards,
MikeHi,
Thank you, in your first post you wrote that in your “projects” masonry element there are “news” posts showing, so I checked the element and you do not have the category “news” selected in “EN” but you only have one post in the “news” category and it is in “draft” mode so it doesn’t show in the element when I click “load more”.
You also wrote that there were posts in “ES” shown in this element, but I opened all 17 posts shown in the “projets” masonry element after I clicked “load more” and didn’t find any in “ES”. Please explain how I can reproduce the issue.
Perhaps a screenshot would help me identify what you are seeing, Thank you for your patience.Best regards,
MikeJuly 26, 2023 at 12:15 pm in reply to: Social Media Icons not showing in responsive mode / mobile view #1414525Hi,
Perhaps you have an error in your Quick CSS, try adding it to your WordPress ▸ Customize ▸ Additional CSS and then clear your WPRocket cache and your browser cache:@media only screen and (max-width: 767px) { .responsive #top #header #header_meta .social_bookmarks { display: block; } }Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
Please note that Safari can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.Best regards,
MikeHi,
Sorry for the inconvenience, we have fixed it in 5.6.5
for now you can replace enfold\config-templatebuilder\avia-shortcodes\blog\blog.php
with the content of
https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_5_6_4/config-templatebuilder/avia-shortcodes/blog/blog.php
Do not forget to make a backup of the original file for a fallback and clear server and browser cache.Best regards,
MikeHi,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:#top.page-id-1208 .main_color.container_wrap_first { background-color: #e41d13; }After applying the css, please clear your browser cache and check.
Best regards,
MikeHey michelleornest,
Thanks for the screenshot and the link to your site, try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:@media only screen and (min-width: 990px) and (max-width: 1439px) { #top.home #best-rated .av-gridrow-cell.avia-builder-el-last { background-position-x: 50%; } }After applying the css, please clear your browser cache and check.
Best regards,
Mike -
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