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Viewing 30 posts - 6,301 through 6,330 (of 34,916 total)
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  • in reply to: enfold header with elementor footer #1415499

    Hey sky19er,
    Thank you for your patience but unfortunately Enfold is not designed to work with Elementor.
    Enfold has it’s own built-in builder and most builder plugins clash with Enfold.
    The Enfold builder, Advanced Layout Builder, can not be removed or disabled so that a builder plugin can be used in it’s place.
    Unfortunately we are limited to providing support for third-party plugin.
    If you would like to request that the Dev Team build in support for Elementor, the Dev Team has opened a new Github Feature Request for users to place requests and follow them as the Dev Team reviews them.
    Thank you for your understanding.

    Best regards,
    Mike

    in reply to: Top menu secondary small one font will not change color. #1415477

    Hey extraeyes,
    It looks like you have this custom css forcing white text:

    #header_meta .menu li a {
        color: #fff !important;
    }

    please search for it and remove the !important then it should work correctly.
    If there is something else that won’t be white without the !important then tell us and we can advice the correct css for you.

    Best regards,
    Mike

    in reply to: Blog news as masonery but withput single post page #1415476

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: critical error on this website #1415475

    Hi,
    Unless there is anything else we can assist with on this issue, shall we close this thread then?

    Best regards,
    Mike

    in reply to: how to adjust the excerpt length in ENFOLD #1415474

    Hi,
    Yes this works for classic editor posts:
    Enfold_Support_2818.jpeg
    Enfold_Support_2820.jpeg
    But not for ALB posts that have a manual excerpt:
    Enfold_Support_2822.jpeg
    This function works for both classic editor posts with automatic excerpts and ALB posts with manually add excerpts:

    add_filter('avf_post_slider_entry_excerpt', 'avf_post_slider_entry_excerpt_mod', 10, 4);
    function avf_post_slider_entry_excerpt_mod($excp, $prep, $perm, $entry) {
    	$excp = substr($excp, 0, 100);
    	return $excp;
    }

    Enfold_Support_2824.jpeg

    Best regards,
    Mike

    in reply to: Wp Rocket broke my hamburger menu, tags and accordion #1415473

    Hi,
    I added these two classes and it seems to work now

    .menu
    .av-main-nav

    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: The events calender and merged css #1415442

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Hoe can I restore the red arrows? #1415441

    Hi,
    Actually your fontello font is only loaded when you are logged in, so it looks like your WP Rocket either is blocking the font or it is not in it’s cache.
    Check your WP Rocket settings to ensure the font will load for everyone or clear it’s cache, it this doesn’t help then disable WP Rocket and check that the font is loading for logged out users.

    Best regards,
    Mike

    in reply to: critical error on this website #1415439

    Hi,
    This is due to your mail spam protection, something like SpamAssassin or whatever your webhost is using, or perhaps even your Outlook program, I’m not sure which one is marking it as spam. You should be able to add it to your white list or mark it as not spam in your Outlook program.

    Best regards,
    Mike

    in reply to: Various adjustments in styling #1415438

    Hi,
    All sub-menus are set to a minimum width of 208px, they are not based on the parent menu item width.
    In your German language the words are longer so the parent menu items are a different length.
    To change the background color of the active sub-menu try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top #wrap_all #header #avia-menu.av-main-nav>li.current-menu-item>ul a {
    	background-color: #fb8702;
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Enfold Section remove video completely from mobile #1415436

    Hi,
    It doesn’t look like you have this script active on your site right now. I my previous tests in other threads this removes the video before it is loaded as long as the javascript runs early in the page load. It removes the parent div so there is no call for the video and in the other threads it passed a PageSpeed mobile test.
    Since it’s not active on your site I’m not sure if your WP Rocket caused it to run after the DOM was loaded or if something else was occuring.
    But to answer your question, there is no other way to do this, the only way to determine the screen size of the device loading the page is with javascript, server side PHP can not determine the size of the device loading the page.

    Best regards,
    Mike

    in reply to: critical error on this website #1415435

    Hi,
    Do you mean that this fixed the issue?
    Shall we close this thread then?

    Best regards,
    Mike

    in reply to: The events calender and merged css #1415422

    Hi,
    Ok, please tell me what you want the strings to be changed to.

    Best regards,
    Mike

    in reply to: critical error on this website #1415421

    Hi,
    In the plugin you have chosen to use PHP Mail, you need to choose Other SMTP
    Enfold_Support_2816.jpeg
    and then enter your SMTP login and password.
    The 365 Outlook option is a Pro feature, I have not used 365 Outlook before but I assume that it has a SMTP user name and password, you will need to find it in your Outlook options and find it. Or use your webhost SMTP login and password which may be a better option.
    The goal is to have your email sent though your domain via SMTP.
    Anyone can send email though PHP mail on any WordPress site and have the address say it’s yours, but since it’s not sent via SMTP it’s seen as spam or fake. Do you understand what I mean?

    Best regards,
    Mike

    in reply to: Various adjustments in styling #1415419

    Hi,
    Glad this helped. Do you mean that you change your mind and want the active menu text to be the light orange color instead of the background color?
    If so change the above options for each language and remove the Background Color and add the Font Color
    Enfold_Support_2814.jpeg

    Best regards,
    Mike

    in reply to: videos with problems in my site BRASIL #1415378

    Hey Victor Pitanga,
    Your email address is not registered for the support forum.
    If you have purchased your license in the past 6 months then please register your Purchase Code here.
    Then log into the support forum and open a new thread.
    If you already had a support account but your support is no longer active, then go to your Theme Forest account and renew your support and then log in to the support forum and open a new thread.

    Best regards,
    Mike

    in reply to: Copyright on a new website #1415377

    Hey Tan Phat,
    To remove the copyright backlink you would add [nolink] into the copyright field, please see our documentation for more info.
    Please note that using the contact form is not appropriate for support questions, in the future please log in to the support forum and open a new thread if you need further assistance.
    If you are unable to login to the support forum because you don’t have a activate support contract, please try going to your Theme Forest account and renew your support and then log in to the support forum and open a new thread.

    Best regards,
    Mike

    in reply to: How to get support #1415376

    Hi,
    Try going to Enfold Theme Options ▸ Custom Error 404 Page and if you are using Redirect to selected page with your homepage selected, then change this to Select Page.
    If this is not the current setting, then click the option Redirect to selected page and see if the homepage was selected, if so change this to Select Page.
    If not, check the Maintenance Mode option by selecting Enabled – Redirect to selected page ad see if any page is selected, if so change this to Select Page. and the disable and save the theme settings.
    Enfold_Support_2812.jpeg
    This should solve if not then please include an admin login in the Private Content area so we can be of more assistance.

    Best regards,
    Mike

    in reply to: The events calender and merged css #1415375

    Hi,
    Ok, I can probably change it, so as I understand you want Kostenlos
    Enfold_Support_2806.jpeg
    to be lowercase, try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .tribe-events-event-cost {
    	text-transform: lowercase;
    }

    After applying the css, please clear your browser cache and check.
    Enfold_Support_2808.jpeg
    Earlier you wrote that you wanted to change Eintritt but you didn’t say to what and I don’t see it on the page you linked to, is it on a different page?

    Best regards,
    Mike

    in reply to: critical error on this website #1415374

    Hi,
    If you are refuring to your current site then you should still add the SMTP plugin and not use the default WordPress PHP mail.
    Then I would expect sending emails to (Email address hidden if logged out) and (Email address hidden if logged out) and (Email address hidden if logged out) addresses to work.
    When you use the default WordPress PHP mail the mail header says your current email address, or any address you add to the site, but when the SMTP mail accounts get the message they know it was not sent by the domain though SMTP so they mark it as spam.
    In the past the message would go to the spam folder, but most of the time now most webhosts use Apache SpamAssassin which deletes the messages by default to combat spam.
    Think of it like in the old days you could have a web address that was not SSL (http://) but now if you don’t have SSL (https://) most browsers won’t load the page, it’s along the same lines.

    Best regards,
    Mike

    in reply to: mailchimp form not showing, again #1415372

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Open Street Map Marker line brakes #1415358

    Hey comkapi,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .leaflet-popup-content br:nth-child(even) {
    	display: none;
    }

    I have reported this to the Dev Team for them to review this issue for a future update.

    Best regards,
    Mike

    in reply to: critical error on this website #1415356

    Hi,
    I assume that you are refuring to a different site, as these emails don’t match your domain.
    You will need to add a SMTP plugin like WP Mail SMTP because the default WordPress PHP mail will be marked as spam and deleted by the email server of the webhost.
    If this is for a client site and you are not building it on their domain you will probably need to wait until after you move the site to the domain.

    Best regards,
    Mike

    in reply to: Various adjustments in styling #1415353

    Hi,
    This is the css in your Quick CSS adding the circle around the menu item:
    Enfold_Support_2798.jpeg
    so you could remove this from both of your languages and clear your cache plugin.
    To add your light orange background color to the active menu item, go to Enfold Theme Options ▸ Advanced Styling and add a second Main Menu Links from the drop down option
    Enfold_Support_2800.jpeg
    and then check Apply only to active state and add your background color, you will need to do this for each language and then clear your cache plugin.
    Enfold_Support_2802.jpeg

    Best regards,
    Mike

    in reply to: The events calender and merged css #1415350

    Hi,
    The translation files are in enfold/lang/ you can modify the files with Poedit and then add your customized files to your child theme, see our documentation: Child Theme Translations

    Best regards,
    Mike

    Hey NastaranMazloumi,
    Please see the WooCommerce PayPal Payments documentation there are quite a few steps that you need to follow for the plugin to work.

    Best regards,
    Mike

    in reply to: Blog news as masonery but withput single post page #1415326

    Hi,
    Glad to help, we will leave this open for now, but please let us know when we can close the thread.

    Best regards,
    Mike

    in reply to: mailchimp form not showing, again #1415325

    Hi,
    Try downloading the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg

    Best regards,
    Mike

    in reply to: Wp Rocket broke my hamburger menu, tags and accordion #1415324

    Hi,
    This was the only change that I made, perhaps all of the WP Rocket setting need to match, or perhaps you need to purge the WP Rocket cache a few times.

    Best regards,
    Mike

    in reply to: Logo is appearing stretched #1415298

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 30 posts - 6,301 through 6,330 (of 34,916 total)