Forum Replies Created

Viewing 30 posts - 6,181 through 6,210 (of 34,916 total)
  • Author
    Posts
  • in reply to: about button/foto effect #1416195

    Hey tulin88,
    What kind of effects are you looking for your images and buttons?
    I don’t know of any plugins but perhaps we can assist with some different effects, can you link to an example of what you would like?

    Best regards,
    Mike

    in reply to: Pop Up Builder Not Working #1416194

    Hi,
    It seems to be working when I visit your site.
    Enfold_Support_2917.jpeg
    If this is not what you mean then please explain in further detail, the more detail that you add to a support thread really helps us to help you.

    Best regards,
    Mike

    in reply to: Mouse Hover #1416193

    Hey Tim,
    Please note that using the contact form is not appropriate for support questions, please log in to the support forum and open a new thread if you need further assistance.
    If you are unable to login to the support forum because you don’t have a activate support contract, please try going to your Theme Forest account and renew your support and then log in to the support forum and open a new thread.

    Best regards,
    Mike

    in reply to: chatbot has disappeared #1416192

    Hi,
    chatbase.co Failed to load resource: the server responded with a status of 401 ()
    401 means Unauthorized response so it seems that chatbase.co doesn’t like your code, try checking where you got it from.
    As for your top columns, it looks like you cloned the section so the negative margin had the two rows of columns stacked, I adjusted so they are not stacked, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Button row text not displaying on iOS devices #1416191

    Hi,
    Sorry, my mistake, I was looking at the menu, anyways I do see that the text in the grid column is not showing on my desktop Mac in Safari, I see an error Error: problem parsing d= on Windows while the text shows there is a error Error: attribute d: Expected number, “…9 9.5-203.5-82.5-97.”.
    Please include an admin login in the Private Content area so we can investigate. Also please Enable the Avia Layout Builder Debugger by adding this snippet to the WordPress ▸ Appearance ▸ Theme File Editor ▸ Enfold child theme ▸ functions.php

    //set builder mode to debug
    add_action('avia_builder_mode', "builder_set_debug");
    function builder_set_debug()
    {
      return "debug";
    }

    Best regards,
    Mike

    in reply to: Top menu secondary small one font will not change color. #1416185

    Hi,
    Glad we could help, and glad you are able to create such a nice site with the theme, we don’t have a theme demo submission link, but you could post to the Enfold Showcase thread and say that you would be happy to share as a possible future demo, the team routinely comments on these posts in the background for possible ideas.
    I will go ahead an close this thread, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Preloader interfering with scan and seo #1416184

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: chatbot has disappeared #1416183

    Hi,
    Please post the admin login in the Private Content area, try going to the forum and posting, I’m not sure that you can do it from an email notification reply if that is what you are tring to do.

    Best regards,
    Mike

    in reply to: Button row text not displaying on iOS devices #1416178

    Hi,
    Thanks for your patience, I don’t have a iPhone but in my test on a Mac in Safari, Chrome, Firefox in Responsive Design Mode the test labels are showing, please see the screenshot in the Private Content area.
    I can’t imagine why it would work in Mac Safari in Responsive Design Mode and not in a iPhone Safari.
    Does your site have a server cache that you can clear? On your iPhone did you try also clearing the history, often that is needed to fully purge the cache, see these steps for Safari and note Step 4 where you will Clear the History.

    Best regards,
    Mike

    Hi,
    Thanks for your patience, but unfortunately it would be very difficult to evaluate the issue without seeing it, there are too many variables.
    Try creating a test site with the same elements and demo data that reproduces the issue so we can see and investigate the backend.

    Best regards,
    Mike

    in reply to: Mobile version is not working #1416175

    Hi,
    For the header logo and icons try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 767px) {
    .responsive #top #wrap_all #header .container.av-logo-container {
        width: 100%;
        max-width: 100%;
    }
    #header #menu-item-shop .cart_dropdown_link {
        left: 50%;
        padding: 0 3px;
        z-index: 5;
    }
    .responsive #top #header #header_main > .container .main_menu .av-main-nav > li > a {
        padding: 0 0 0 10px;
    }
    .responsive #top #header_main .logo {
        width: 60%;
        padding-left: 5%;
    }
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    Please see the screenshot in the Private Content area for the expected results.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Change margin of footer widget. #1416173

    Hi,
    Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Enfold theme not in dashboard iin staging site #1416172

    Hi,
    Ok I did, unless there is anything else we can help with on this issue, shall we close this then?

    Best regards,
    Mike

    in reply to: chatbot has disappeared #1416171

    Hi,
    Perhaps you have posted the login in another thread, but please note that we don’t have an easy way to find this or to know if it is still valid, so for each thread please post the admin login details. Thank you for understanding.

    Best regards,
    Mike

    in reply to: Change the place of social Icon #1416170

    Hey sarthakchoudhary,
    Thank you for the link to your site, the following css will remove the Linkden icon from the team member images and move the icons down in the popup, due to the limited space under the images in the popup the icons will be half over the bottom with some box shadow to make them look nicer:
    Enfold_Support_2913.jpeg
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .team-img-container:hover .team-social-inner {
    	display: none;
    }
    .white-popup .team-img-container:hover .team-social-inner {
    	display: block;
    }
    .white-popup .team-img-container .team-social-inner {
    	top: 98%;
    }
    .white-popup .team-img-container .team-social-inner a {
    	box-shadow: 0 0 4px #000;
    }
    .white-popup .team-img-container {
    	overflow: visible;
    }
    .white-popup .team-img-container {
        margin: 0 20px 20px 0;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Enfold theme not in dashboard iin staging site #1416166

    Hi,
    It looks like your staging site script didn’t activate your Enfold child theme, you can activate it. You do not need a new license for the staging site.

    Best regards,
    Mike

    in reply to: chatbot has disappeared #1416165

    Hi,
    The link you posted returns the error: The transfer you requested has been deleted
    Perhaps a admin login and a screenshot of the missing items would be better.

    Best regards,
    Mike

    in reply to: Removing main navigation menu borders #1416148

    Hi,
    Sorry, I should have said to include the css, but I’m glad that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Preview Issues #1416145

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Removing main navigation menu borders #1416143

    Hi,
    Seems to work when I test, Please see the screenshot in the Private Content area.
    Perhaps try clear your browser cache?

    Best regards,
    Mike

    in reply to: Contact form not working. #1416141

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Horizotal Gallery not centered #1416140

    Hey steffens6,
    Thanks for the link to your site when I check your horizontal gallery seems centered to me:
    Enfold_Support_2905.jpeg
    and each image is centered
    Enfold_Support_2907.jpeg
    If you mean the first one, you would need to edit this image it self.
    Enfold_Support_2909.jpeg

    Best regards,
    Mike

    in reply to: Removing main navigation menu borders #1416139

    Hi,
    Try including this css:

    #header_main {
    border: none;
    }

    Best regards,
    Mike

    in reply to: chatbot has disappeared #1416138

    Hey Gagik,
    Check Advanced ▸ Responsive ▸ Element Visibility to see if it is hidden
    Enfold_Support_2901.jpeg

    Best regards,
    Mike

    in reply to: Preview Issues #1416137

    Hey stepheng,
    Thanks for your question, the Select your editor option is for the default WordPress editor for simple posts or pages, you can choose either the Classic or Block.
    The Advanced Layout Builder (ALB) is a separate editor that you will choose on the page or post with the blue button.
    I assume that you are using the ALB when you experience the Preview issue, the preview feature is a WordPress function but WordPress doesn’t always load all of the theme files when previewing so sometimes the preview isn’t right for ALB pages, we recommend publishing your page and then viewing it for best results, such as using two tabs, if you don’t want the page public you can make it Private or Password protected.
    Unfortunately we can not modified the WordPress core files to change this behavior.
    If you are having issues with WordPress editor simple posts or pages and not ALB, then try disabling your plugins to see if there was a conflict.
    Please note that switching make and forth between ALB and WordPress editors can casue errors as the pages are not saved in the save way, so please don’t do this, if you did and are having issues with the page you will need to delete it and start over.

    Best regards,
    Mike

    in reply to: Mobile Padding Lost – manual override … but why? … #1416136

    Hey James Bowtine,
    I find this snippet in enfold\css\grid.min.css and enfold\css\grid.css on your site:
    Enfold_Support_2897.jpeg
    Enfold_Support_2899.jpeg
    In both cases it is in the proper media query.
    Where on the frontend did you experience the issue that made you think it was missing?

    Best regards,
    Mike

    in reply to: SVG logo settings on Mobile #1416133

    Hey Kate,
    Try adding padding: 0; to your css like this:

    @media only screen and (max-width: 767px) {
    .responsive #top .logo svg {
        width: auto !important;
        height: 80px !important;
        top: 10px !important;
        bottom: unset !important;
        padding: 0;
    }
    }

    Please see the screenshot in the Private Content area of the expected results.

    Best regards,
    Mike

    in reply to: Align buttons on section #1416131

    Hi,
    Thanks for your patience and the link to your site, I found that in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field you had a PHP function that was causing your css to not work correctly, I moved it to your child theme functions.php
    Now your buttons are aligned to the bottom of your columns.
    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Focus keywords not useable #1416130

    Hey kieskadoos,
    Thanks for your patience and the screenshot, I assume that this is on a page or post that was created with the Advanced Layout Builder, unfortunately the Yoast Premium plugin can not “read” the Enfold backend shortcode for the Prominent words and tell the difference between elements and text. Unfortunately we don’t have a solution for this, it is on the feature list for the Dev Team but there is no update as to the progress or when / if it may be added, currently the Dev Team has a lot going on.

    Best regards,
    Mike

    in reply to: Change the logo while scrolling #1416129

    Hey justvisible,
    Thanks for your patience and the link to your site, I see that you are not using a child theme, so I would recommend installing the WP Code plugin to install the following snippet, then add a new snippet, in the top right corner use the PHP snippet as the code type:
    Enfold_Support_2680.jpeg
    then add this code and save:

    function change_logo_on_scroll() { ?>
      <script>
    (function ($) { 
      $(window).scroll(function() {
        var scroll = $(window).scrollTop();
          if (scroll > 20) {
        $('.logo a').find( 'img' ).attr('src', 'https://massplaner.de/wp-content/uploads/2023/07/EICHENHAUS-Schreinerei-Planungsbuero-Logo-2017_CMYK_randlos-300x169.png');
       } else {
        $('.logo a').find( 'img' ).attr('src', 'https://massplaner.de/wp-content/uploads/2023/07/eichenhaus-schreinerei-planungsbuero-logo-2017-mobil_poster_.png');
       }
      });
    })(jQuery);
    </script>
      <?php
    }
    add_action('wp_footer', 'change_logo_on_scroll');

    In this example I found a different logo in your footer to use, so when you scroll the snippet will change your top logo and then back again when to scroll to the top, feel free to change the logo url’s to suit, the first url is the after scroll url, and the second is your current logo.
    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.

    Best regards,
    Mike

Viewing 30 posts - 6,181 through 6,210 (of 34,916 total)