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Viewing 30 posts - 6,031 through 6,060 (of 34,721 total)
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  • in reply to: Font issues on other browsers #1416061

    Hi,
    It’s loading good now and I don’t see any errors, I believe forcing https on the Flywheel side solved your issue, shall we close this then?

    Best regards,
    Mike

    in reply to: Admin-Seite wählt Hauptmenü nicht an #1416060

    Hi,
    I didn’t find any errors in the browser console for your site and I tested it on webpagetest.org and I don’t see any issues in the results, it loads in 5-6s which is reasonable, the results are linked below. It looks like you have Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression disabled, so enabling would help.
    Please note that we ask that each thread stays on a specific topic, this thread is already quite long and covers multiple topics, for further questions please open a new thread. Thank you for your patience and understanding and for using Enfold.

    Best regards,
    Mike

    in reply to: Change colour of social icons in footer. #1416055

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Font issues on other browsers #1416054

    Hi,
    Perhaps Really Simple SSL will help correct any files that you can’t manually correct. I also noticed that when I opened the Dev Tools inspector I have to enter the htaccess login again, so you could try with this disabled if you have any further issues to see if that helps.

    Best regards,
    Mike

    in reply to: Preloader interfering with scan and seo #1416006

    Hi,
    When I check your page I don’t see any preloader, and when I check with Google Search tests, both scan your page without isses or warnings and display accurate views of your page.
    https://search.google.com/test/mobile-friendly
    https://search.google.com/test/rich-results
    I also checked your site with two other googlebot simulators and both scanned your page and returned the proper text, images, and headers.
    https://botsimulator.com/
    https://tamethebots.com/tools/fetch-render
    So I can’t say what the issue with your “SEO scanning company” is, but Google and other sites are not having any trouble.

    Best regards,
    Mike

    in reply to: Font issues on other browsers #1416005

    Hey lfs360,
    Thanks for the link to your site, but when I check on Firefox desktop & mobile your font is loading for me.
    Yet on the same devices your “about” page background image is not loading on Firefox and I see this error:
    Loading mixed (insecure) display content “http://.../wp-content/uploads/2023/07/TCC_July2015-27.jpg” on a secure page
    So please check that your image url starts with https://, also check all of your assets such as fonts.
    Perhaps you uploaded them before you add the SSL and they are still http:// in your media library.

    Best regards,
    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hey Jan,
    I believe this was addressed in v5.6.4 based on this thread.
    Please try updating.

    Best regards,
    Mike

    in reply to: Page navigation design advice #1415986

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Anchor link from header link to a Slider Revolution slider #1415985

    Hi,
    Ok, we will wait to hear back from you to see if this helped.

    Best regards,
    Mike

    in reply to: how to adjust the excerpt length in ENFOLD #1415949

    Hi,
    I agree.

    Best regards,
    Mike

    Hi,
    Thanks for the link, this seems to be working for me in Windows in Chrome & Edge, but Firefox is off like you say.
    This looks similar to an issue when a page section changes size alot on page load, sometimes the browser will go to the section before the content is loaded in one or more sections and then when the content loads the position moves do the heights.
    Try adding some css for the page elements to set a min height so each section will maintain their heights.
    Unfortunately the slider elements you are using can’t have custom IDs added to them, which whould help with this and the links instead of ueing ID’s in the slider like #slider-130-slide-116-layer-30
    Try using color sections with a code block element for the slider shortcode, you can set a min height to the color section and add a custom ID for the link like #services
    Or perhaps try using the perloader, this may allow the page to load before the browser selects the section ID so all of the heights are correct.

    Best regards,
    Mike

    in reply to: Problem with partner/logo element #1415944

    Hi,
    Odd I’m seeing it:
    Enfold_Support_2873.jpeg
    Please note that iPhones can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.

    Best regards,
    Mike

    in reply to: Enfold and MemberPress “Courses” #1415943

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Enfold and MemberPress “Courses” #1415912

    Hey waveseven,
    Thanks for your patience, unfortunately I don’t know of any way to turn off Classic editor for CTP, you can switch to the Block Editor at Enfold Theme Options ▸ Select Your Editor
    I personally prefer the Classic Editor, but unfortunately many plugins are only being created for the Block Editor now, I don’t know of anything we can do if the plugin is not compatible with the Classic Editor.

    Best regards,
    Mike

    in reply to: Easy Fullwidth Easy slider. No Transition #1415911

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Easy Fullwidth Easy slider. No Transition #1415875

    Hi,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #full_slider_1 .avia-slideshow li.av-single-slide {
    	-webkit-animation: 0s ease 0s normal none 1 running none !important;
    	animation: 0s ease 0s normal none 1 running none !important;
    	visibility: visible !important;
    	opacity: 1 !important;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Page navigation design advice #1415874

    Hi,
    For that you will need to add a plugin or a script, and you will need to add more content to your test page.
    I see you are not using a child theme so I recommend the WPcode plugin for your customizations, this plugin supports PHP code snippets, JavaScript code snippets, & CSS code snippets.
    Add this code as a new snippet for the Code Type PHP Snippet

    function sticky_sidebar_script() { ?>
      <script>
    (function ($) {
        $(window).scroll(function (e) {
          var $sticky = $('.inner_sidebar');
          var position = ($sticky.css('position') == 'fixed');
          if ($(this).scrollTop() > 1 && !position) {
            $sticky.css({ 'position': 'fixed', 'top': '170px', 'width': $sticky.innerWidth() });
            $sticky.next().css('float', 'right');
            $sticky.addClass('fixed_element_style');
          }
          if ($(this).scrollTop() < 1 && position) {
            $sticky.css({ 'position': 'static', 'top': '0px', 'width': '' });
            $sticky.next().css('float', 'left');
            $sticky.removeClass('fixed_element_style');
          }
        });
    })(jQuery);
    </script>
      <?php
    }
    add_action('wp_footer', 'sticky_sidebar_script');

    Enfold_Support_2871.jpeg
    I added it to this test page so you can it it working, you can adjust the position 170px in the code to suit.
    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.

    Best regards,
    Mike

    in reply to: Logo Font Color #1415871

    Hi,
    Thanks for the link to your site, there are two places to add the logo:
    Enfold Theme Options ▸ Logo
    Enfold Theme Options ▸ Header ▸ Transparency Options ▸ Transparency Logo

    your transparent logo, which is used when you use a transparent header, was using the one with black text, I corrected it for you, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Page navigation design advice #1415852

    Hi,
    I’m not sure what you mean, in our demo the sidebar items stay at the top of the sidebar when you scroll, do you mean that yours are fixed and stay visible as you scroll?
    This sounds like you have a added script or plugin doing this, please link to your page so we can see.

    Best regards,
    Mike

    in reply to: INSTALL UPDATE- Enfold 4.4.1 to latest 5.6.5 #1415851

    Hey thomasianwilson21171,
    You should be able to jump to v5.6.5. Afterward you can create a Envato token on your Envato (Theme Forest) account for future updates, as the old API is no longer used.
    However I recommend creating a staging site to first test the upgrade on as we don’t know if you have any customizations. If you are using a child theme with a custom header.php or footer.php first remove these as these files have changed and typically will cause errors with an update. We don’t recommend this practice but add your customizations to your child theme functions.php instead.
    Most cPanel webhosts have a staging site option, some in the dashboard:
    staging-1.jpeg
    Others add the option in the Softaculous WordPress Management
    2022-12-11_001.jpeg
    There may be other staging site options in different cPanel servers, these are the two that I have seen.

    To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg

    Best regards,
    Mike

    Hi,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #header_meta .sub_menu .menu li a {
        color: #030303 !important;
    }

    After applying the css, please clear your browser cache and check.
    Adjust the color to suit.

    Best regards,
    Mike

    in reply to: Massive gap above Grid Row in Parallax template #1415847

    Hi,
    Thank you for the link to your site, but the login is not admin so I can’t see the backend of the page, I have compared your page to my parallax demo and see the section that you removed between the three columns in the #service color section and the grid column. The #service color section has a bottom margin of 80px to allow room for the element that you removed, so change this to a negative 80px or more if you want the sections tighter.
    Enfold_Support_2869.jpeg
    Changing the bottom margin to -80px will match the three column’s -80px top margin so the next element is where it should be.

    Best regards,
    Mike

    in reply to: Issue with Google reCaptcha while submitting form #1415842

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: H1 headings on Archive pages for Accessbility #1415840

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: H1 headings on Archive pages for Accessbility #1415815

    Hi,
    If you only want the title to show on archive pages I would recommend selecting Enfold Theme Options ▸ Header ▸ Header Layout ▸ Header Title and Breadcrumbs and then use css to hide it from all page except archives, linke this:

    #top:not(.archive) .title_container .main-title.entry-title {
    	display: none;
    }

    Then I assume you will want to remove the text before the title on archive pages like Archive for category: , Tag Archive for: , Archive for: I recommend adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:

    function remove_archive_title_pre_text() { ?>
      <script>
    (function($){
    $('#top.archive .title_container .main-title.entry-title a').contents().filter(function() {
      return this.nodeType == 3
    }).each(function(){
      this.textContent = this.textContent.replace('Archive for category:','');
      this.textContent = this.textContent.replace('Tag Archive for:','');
      this.textContent = this.textContent.replace('Archive for:','');
    });
    })(jQuery);
    </script>
      <?php
    }
    add_action('wp_footer', 'remove_archive_title_pre_text');

    Best regards,
    Mike

    in reply to: Page navigation design advice #1415780

    Hi,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 1024px) { 
    #top.archive .container main.av-content-small.units {
      width: 100%!important; 
    }
    #top.archive #main .sidebar {
      display: none !important;
    }
    #top.archive .container main.content {
     border-right-style: none !important; 
     border-right-width: 0px !important; 
    }
    }

    change 1024px with your break point, change archive with your page ID

    Best regards,
    Mike

    in reply to: H1 headings on Archive pages for Accessbility #1415779

    Hi,
    Thanks for the link to your site. On both of your pages do you mean that you want the end of the breadcrumbs to be H1? This was the only place that I saw your terms Enabling Infrastructure, Development Opportunities.
    I think that adding a H1 to the breadcrumbs would make it look odd unless you plan to use css so it doesn’t have the standard H1 styling. But if you include the title with the breadcrumbs you will have these terms in H1 automatically.

    Best regards,
    Mike

    in reply to: Featured Image Question #1415778

    Hey John,
    Thanks for the login, I see that you used the Advanced Layout Builder to create the post, this allows you to have more control over your post layout, just like pages.
    But some features are not automatically added to these posts for the same reason, such as the featured image, the social share box, the related posts, and the comment form.
    You can manually add these with the ALB elements, but many users like the default post layout that shows when you use the Classic Editor or Block Editor for posts and the automatically added items.
    So either way is fine, but perhaps try a test post with the default editor to see the default layout. Please note that you will need to use tags on your posts and other posts for the related posts element to show. Here is an example post from one of our demos.

    Best regards,
    Mike

    Hey daves1997,
    Please explain in further detail.
    The more detail that you add to a support thread really helps us to help you.

    Best regards,
    Mike

Viewing 30 posts - 6,031 through 6,060 (of 34,721 total)