Forum Replies Created

Viewing 30 posts - 6,001 through 6,030 (of 34,721 total)
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  • in reply to: Enfold theme not in dashboard iin staging site #1416166

    Hi,
    It looks like your staging site script didn’t activate your Enfold child theme, you can activate it. You do not need a new license for the staging site.

    Best regards,
    Mike

    in reply to: chatbot has disappeared #1416165

    Hi,
    The link you posted returns the error: The transfer you requested has been deleted
    Perhaps a admin login and a screenshot of the missing items would be better.

    Best regards,
    Mike

    in reply to: Removing main navigation menu borders #1416148

    Hi,
    Sorry, I should have said to include the css, but I’m glad that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Preview Issues #1416145

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Removing main navigation menu borders #1416143

    Hi,
    Seems to work when I test, Please see the screenshot in the Private Content area.
    Perhaps try clear your browser cache?

    Best regards,
    Mike

    in reply to: Contact form not working. #1416141

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Horizotal Gallery not centered #1416140

    Hey steffens6,
    Thanks for the link to your site when I check your horizontal gallery seems centered to me:
    Enfold_Support_2905.jpeg
    and each image is centered
    Enfold_Support_2907.jpeg
    If you mean the first one, you would need to edit this image it self.
    Enfold_Support_2909.jpeg

    Best regards,
    Mike

    in reply to: Removing main navigation menu borders #1416139

    Hi,
    Try including this css:

    #header_main {
    border: none;
    }

    Best regards,
    Mike

    in reply to: chatbot has disappeared #1416138

    Hey Gagik,
    Check Advanced ▸ Responsive ▸ Element Visibility to see if it is hidden
    Enfold_Support_2901.jpeg

    Best regards,
    Mike

    in reply to: Preview Issues #1416137

    Hey stepheng,
    Thanks for your question, the Select your editor option is for the default WordPress editor for simple posts or pages, you can choose either the Classic or Block.
    The Advanced Layout Builder (ALB) is a separate editor that you will choose on the page or post with the blue button.
    I assume that you are using the ALB when you experience the Preview issue, the preview feature is a WordPress function but WordPress doesn’t always load all of the theme files when previewing so sometimes the preview isn’t right for ALB pages, we recommend publishing your page and then viewing it for best results, such as using two tabs, if you don’t want the page public you can make it Private or Password protected.
    Unfortunately we can not modified the WordPress core files to change this behavior.
    If you are having issues with WordPress editor simple posts or pages and not ALB, then try disabling your plugins to see if there was a conflict.
    Please note that switching make and forth between ALB and WordPress editors can casue errors as the pages are not saved in the save way, so please don’t do this, if you did and are having issues with the page you will need to delete it and start over.

    Best regards,
    Mike

    in reply to: Mobile Padding Lost – manual override … but why? … #1416136

    Hey James Bowtine,
    I find this snippet in enfold\css\grid.min.css and enfold\css\grid.css on your site:
    Enfold_Support_2897.jpeg
    Enfold_Support_2899.jpeg
    In both cases it is in the proper media query.
    Where on the frontend did you experience the issue that made you think it was missing?

    Best regards,
    Mike

    in reply to: SVG logo settings on Mobile #1416133

    Hey Kate,
    Try adding padding: 0; to your css like this:

    @media only screen and (max-width: 767px) {
    .responsive #top .logo svg {
        width: auto !important;
        height: 80px !important;
        top: 10px !important;
        bottom: unset !important;
        padding: 0;
    }
    }

    Please see the screenshot in the Private Content area of the expected results.

    Best regards,
    Mike

    in reply to: Align buttons on section #1416131

    Hi,
    Thanks for your patience and the link to your site, I found that in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field you had a PHP function that was causing your css to not work correctly, I moved it to your child theme functions.php
    Now your buttons are aligned to the bottom of your columns.
    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Focus keywords not useable #1416130

    Hey kieskadoos,
    Thanks for your patience and the screenshot, I assume that this is on a page or post that was created with the Advanced Layout Builder, unfortunately the Yoast Premium plugin can not “read” the Enfold backend shortcode for the Prominent words and tell the difference between elements and text. Unfortunately we don’t have a solution for this, it is on the feature list for the Dev Team but there is no update as to the progress or when / if it may be added, currently the Dev Team has a lot going on.

    Best regards,
    Mike

    in reply to: Change the logo while scrolling #1416129

    Hey justvisible,
    Thanks for your patience and the link to your site, I see that you are not using a child theme, so I would recommend installing the WP Code plugin to install the following snippet, then add a new snippet, in the top right corner use the PHP snippet as the code type:
    Enfold_Support_2680.jpeg
    then add this code and save:

    function change_logo_on_scroll() { ?>
      <script>
    (function ($) { 
      $(window).scroll(function() {
        var scroll = $(window).scrollTop();
          if (scroll > 20) {
        $('.logo a').find( 'img' ).attr('src', 'https://massplaner.de/wp-content/uploads/2023/07/EICHENHAUS-Schreinerei-Planungsbuero-Logo-2017_CMYK_randlos-300x169.png');
       } else {
        $('.logo a').find( 'img' ).attr('src', 'https://massplaner.de/wp-content/uploads/2023/07/eichenhaus-schreinerei-planungsbuero-logo-2017-mobil_poster_.png');
       }
      });
    })(jQuery);
    </script>
      <?php
    }
    add_action('wp_footer', 'change_logo_on_scroll');

    In this example I found a different logo in your footer to use, so when you scroll the snippet will change your top logo and then back again when to scroll to the top, feel free to change the logo url’s to suit, the first url is the after scroll url, and the second is your current logo.
    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.

    Best regards,
    Mike

    in reply to: PSD FILES for 11$ #1416128

    Hey Dickerhof, Michael,
    Thanks for your patience, the PSD files will not do this, they are only images and used with PhotoShop to create HTML pages.
    To add parts of demos to your current Enfold site you can create a sub-domain on your webhost, then install a new WordPress on your sub-domain, then install Enfold into the sub-domain.
    You are allowed to have your main domain and a sub-domain install of Enfold for testing with your license.
    Then Enable the Avia Layout Builder Debugger on both sites, this will allow you to see the theme shortcode and copy it from site to site.
    Then on your testing sub-domain site install a demo and view the page shortcode and copy it to your live site. You can also save templates from the test site and export them to your live site at Enfold Theme Options ▸ Import/Export ▸ Export Layout Builder Templates

    Best regards,
    Mike

    in reply to: Website is looking different in different OS #1416126

    Hi,
    Thanks for the link to your page, it looks like the thumbnails sized image was picked for the team member images. Your thumbnails are 180px square, but shown as 500px square.
    Please go to your team member element and re-choose the images and ensure that you pick one larger than 500px square, you will see the sizes in the drop down choices:
    Enfold_Support_2893.jpeg

    Best regards,
    Mike

    in reply to: BookingPress is not loading in Backend #1416125

    Hey Kreativprotz,
    Try going to Enfold Theme Options ▸ Performance ▸ Disable Template Builder Elements and see if you had Always load all elements enabled or Load only used elements (recommended)
    If you had Always load all elements enabled then switch to Load only used elements (recommended)
    and clear your site cache, and caching plugins, and your browser cache and check again.
    Otherwise choose Manually manage loaded elements and the Available Template Builder Elements list will show, then look for Lottie Animation and click to disable and see if that helps.
    Enfold_Support_2891.jpeg

    Best regards,
    Mike

    in reply to: Mobile breakpoint script help #1416124

    Hey ihf-eramstad,
    Thank you for your patience and the link to your site, the css you added to your page doesn’t have the page ID added correctly, I corrected it for you.
    Since you have the page ID in the css you can add it to a central location like the Enfold Theme Options ▸ General Styling ▸ Quick CSS field, it doesn’t need to be in the header of the specific page, it doesn’t hurt, but it might be easier to manage if all of your css was in the same location, just a thought.

    Best regards,
    Mike

    in reply to: Enfold – Responsive Multi-Purpose Theme #1416123

    Hey Klaus Kirchhoff,
    The “Enfold One Page Portfolio Demo” is available in the theme at Enfold Theme Options ▸ Demo Import ▸ Import demo files choose the demo you would like to import.

    Best regards,
    Mike

    in reply to: Copyright on a new website #1416122

    Hi,
    Install via the WordPress theme manager and cick the button activate then follow our documentation to register the theme.

    Best regards,
    Mike

    in reply to: Image size not full width in blog post #1416121

    Hi,
    Thanks for the feedback, for desktop screens the image and text shows correctly:
    Enfold_Support_2887.jpeg
    for tablet like your screenshot your long words could use word brakes, that this not enabled by default with this css
    Enfold_Support_2889.jpeg
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .slide-entry .slide-entry-title {
    word-break: break-word;
    overflow-wrap: break-word;
    white-space: break-spaces;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Image size not full width in blog post #1416110

    Hey Pierre-Marie,
    Thanks for your patience and the link to your site, I see that you have chosen your images to be 257px wide, this is why that are smaller that the column
    Enfold_Support_2881.jpeg
    choosing another option such as portfolio 495px will correct, I did this for you and now the images are the same width as the columns, please check.
    Enfold_Support_2883.jpeg
    The margin between the columns is 6% by default and there is not a option in the element to change this, but you can use css to adjust, I recommend adding a custom class such as smaller-margin to the blog post element so your customization doesn’t effect other elements on your site
    Enfold_Support_2885.jpeg
    and then you would need to adjust the margin and column width like this example for a 2% margin:

    .smaller-margin .slide-entry.av_one_fourth {
        width: 23.5%;
    }
    .smaller-margin .slide-entry.av_one_fourth:not(.first) {
    	margin-left: 2%;
    }

    and add it your your Enfold Theme Options ▸ General Styling ▸ Quick CSS field, I did this for you, please check and adjust to suit.

    Best regards,
    Mike

    in reply to: Theme #1416109

    Hey Martin,
    Thanks for your questions, our theme is only available at Envato Theme Forest and each license is to be used on one domain, so you would need to purchase one for each customer.
    We don’t have a free version, and we don’t have a white label version, but we don’t require any back links or theme name on the frontend, the name of the theme shows on the backend in the theme options with some documentation links.
    You will need to use plugins for your question #4
    We offer a support forum 24/7 where you can submit your questions and we will write back, this is our only option.
    Our theme works with woocommerce, but some third party plugins may not work correctly, we don’t have a list of these but generally and builder plugins are not recommend as Enfold has a built in builder that can not be deactivated or removed, it doesn’t work with Gutenberg.
    If you want to use Gutenberg as a post editor and not use the built in builder, that is an option.
    We have been on the market since 2013.

    Best regards,
    Mike

    in reply to: Transparent header #1416106

    Hi,
    You can make the header always transparent with this css:

    .header_color .header_bg {
      background-color: transparent !important; 
    }

    But when you use the transparent header option it also removes the top padding so the first element is moved up and under the header, such as a slider. So if you also want this and you are using a sticky header, you can add this css.

    .html_header_top.html_header_sticky #top #main {
        padding-top: 0;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Cookies & Schriften #1416100

    Hey Klaus Frimmel-Walser,
    Thank you for your patience, the Enfold theme it self doesn’t use cookies, and you can use your own fonts with no cookies, please see this post.

    Best regards,
    Mike

    in reply to: Problem with partner/logo element #1416099

    Hi,
    If you entered a license in the Envato private token field, in this would not be correct, you need to go to your Envato Theme Forest account and create a Envato private token, please see our documentation here.
    If you did create a token, then please create a new one and ensure that the correct permissions are selected if you still have issues then please try the Envato Market plugin

    Best regards,
    Mike

    in reply to: Setting Bar not showing up #1416098

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Bilder verschwinden immer wieder #1416085

    Hi,
    Thank you for your patience, as I understand your question though Google Translate, your H2 headings on the homepage should be like “Als zertifizierte Humanenergetikerin biete ich:” but this font size is very small at 0.7em:
    Enfold_Support_2875.jpeg
    via some custom css, the heading you want changed are set to 54px in the element options:
    Enfold_Support_2877.jpeg
    and look reasonable on the frontend
    Enfold_Support_2879.jpeg
    Do you really want the fonts tiny?
    I recommend removing the custom css that makes it tiny in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top #wrap_all .av-inherit-size .av-special-heading-tag {
        font-size: 0.7em;
        font-weight:300 !important;
    }

    and use the element option to set the size you wish:
    Enfold_Support_2877.jpeg

    Best regards,
    Mike

    Hi,
    Glad Yigit could help, we can’t say what a future version of WordPress might do, but I don’t imagine that it will.
    Unless there is anything else we can assist with on this issue, shall we close this then?

    Best regards,
    Mike

Viewing 30 posts - 6,001 through 6,030 (of 34,721 total)