Forum Replies Created

Viewing 30 posts - 5,701 through 5,730 (of 34,721 total)
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  • in reply to: Pod with MP3 file on frontpage #1417956

    Hi,
    This is not the audio player on your frontpage that you added?
    In which section did you add the audio player to?
    I see this on Chrome.
    Perhaps try creating a test page with only the audio player so we will both know we are looking at the same one.

    Best regards,
    Mike

    in reply to: Color Separators between items in Dropdown menuy #1417955

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Portfolio Grid does not appear …? #1417954

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Portfolio Grid does not appear …? #1417922

    Hi,
    Thanks for your patience and the link to your site, when I checked your site all of your portfolio items are in draft, you will need to publish some items for them to show. Please check your portfolio categories it shows you have zero published items:
    Enfold_Support_3123.jpeg

    Best regards,
    Mike

    in reply to: Pod with MP3 file on frontpage #1417921

    Hey Gagik,
    Is it this one called “pod”?
    Enfold_Support_3119.jpeg

    Best regards,
    Mike

    in reply to: Tabbed Content Slider #1417918

    Hey darneson,
    Thanks for the link to your site, I see that you are using the smush plugin, please disable the lazyload option in the smush plugin and then clear any cache plugin and your browser cache.

    Best regards,
    Mike

    in reply to: yoast says there are no images #1417915

    Hi,
    Ok, take care :)

    Best regards,
    Mike

    in reply to: Blog Posts Element – More Rows #1417913

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: yoast says there are no images #1417912

    Hey sammybotz,
    Try enabling SEO Support ▸ Search Engine Optimization Support ▸ Preprocessing Shortcodes In Header ▸ allow to preprocess shortcodes
    with this enabled Yoast can read the shortcode and find the images:
    Enfold_Support_3117.jpeg

    Best regards,
    Mike

    in reply to: Blog Posts Element – More Rows #1417910

    Hey anthonybennett,
    Thanks for the link to your site, it looks like you are showing three columns with pagination, please go to your pagination tab and choose how many items you want to show in Post Number, it looks like you are only showing three right now:
    Enfold_Support_3115.jpeg

    Best regards,
    Mike

    in reply to: Page isn’t usable on mobile #1417909

    Hi,
    Sorry to hear that you are having problems, you will need to start the refund process in your Envato Theme Forest account so it can go though the correct channels, here in the support forum we don’t have access to this process.

    Best regards,
    Mike

    in reply to: Footer widget links background color on hover #1417908

    Hi,
    Thank you for your patience your page /footer-v2/ is a “page not found” for me, perhaps it is shown only to logged in users?
    Your other page /eat-drink/nightlife/ works for me, and the color is just white with opacity:

    #top .content .flex_column .widget_nav_menu li a:hover {
        background-color: rgba(255,255,255,0.4);
    }

    I’m not sure if this was added as a setting or not as my demo is not behaving this way, but you can change the color in this css and add it to your Quick CSS.

    Best regards,
    Mike

    Hi,
    Thanks for your patience and the link to your site, I found that the Enfold Theme Options ▸ Performance ▸ Disable jQuery Migrate was enabled and this didn’t allow the cookie bar to work correctly.
    In my testing I cleared your WPRocket cache many times and then the cookie buttons worked correctly, I also enabled the cookie badge so I would know when the WPRoket cache was cleared.
    But now in a second test the buttons are not working and the badge is not showing and the WPRocket cache is not clearing, it looks like you have a CDN, perhaps on your server, please check and clear.
    If you can’t clear the WPRocket cache so the cookie badge shows, try disabling WPRocket and clearing your server cache.

    Best regards,
    Mike

    in reply to: Word press editor not supported #1417904

    Hi,
    If the Classic Editor is removed from WordPress and only the Block Editor is shown the ALB button will still show
    Enfold_Support_3113.jpeg
    WordPress may not update the Classic Editor, but that is not the same as removing the Classic Editor.

    Best regards,
    Mike

    in reply to: Avia Testimonial and image/section responsiveness #1417903

    Hi,
    In the code you posted above, please try removing the width=”300″
    Enfold_Support_3111.jpeg

    Best regards,
    Mike

    in reply to: Image et vidéo du header qui saute sur mobile #1417902

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Image et vidéo du header qui saute sur mobile #1417900

    Hi,
    Thanks for the feedback, it looks like one of the text rotator lines is larger than 114px so please chage the css above to this css:

    @media only screen and (max-width: 990px) { 
    	#av_section_1 .av-rotator-multiline-on.av-rotator-text {
    		min-height: 126px;
    	}
    }

    After applying the css, please clear your browser cache and check.
    Please note that testing with iPads & iPhones can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.

    Best regards,
    Mike

    in reply to: Can’t change h2/h3 tags via advanced styling #1417899

    Hey Dzimnikov,
    When I check your “We have so much art for you to choose from” it looks like this is the font used:

    #top #wrap_all .all_colors h3 {
        font-family: 'copperplate',Helvetica,Arial,sans-serif;
        text-transform: uppercase;
    }

    What did you choose in the advanced styling?

    Best regards,
    Mike

    in reply to: Compatibility with Yoast Premium #1417898

    Hey gatehealing,
    Unfortunately you can not seamlessly covert Enfold elements into Elementor elements, these are two different page builders.
    Unfortunately the Yoast plugin is limited when reading the Enfold pages, try enabling SEO Support ▸ Search Engine Optimization Support ▸ Preprocessing Shortcodes In Header ▸ allow to preprocess shortcodes.

    Best regards,
    Mike

    in reply to: Vertically Align Content within a Tab #1417897

    Hey bbertuzzi7,
    Thanks for your patience and the link to your site, it looks like the image is in the h3 heading tag.
    Try setting the image to absolute position, and the text to 50% wide and the content with more top margin and the image with a negative top margin so the content is vertically centered with the image.
    Try adding this css:

    #custom-tab-wrapper-3 .custom-tab-image {
    	margin-top: -100px;
        position: absolute;
        right: 0;
    }
    #custom-tab-wrapper-3 .tab_inner_content p {
    	width: 50%;
    }
    #custom-tab-wrapper-3 .tab_inner_content {
        margin-top: 150px !important;
        height: 450px;
    }

    the expected results:
    Enfold_Support_3109.jpeg

    Best regards,
    Mike

    in reply to: Image et vidéo du header qui saute sur mobile #1417895

    Hi,
    Perhaps I don’t understand correctly, what do you mean by “lag”?
    perhaps a screenshot would help.
    I was talking abount the height of the blue text when it is two lines:
    Enfold_Support_3107.jpeg

    Best regards,
    Mike

    in reply to: How to exclude current posts from related posts grid #1417894

    Hi,
    Why, did you see the same item in the “MORE ESCORTED TOURS” section? I didn’t

    Best regards,
    Mike

    in reply to: Blog Post Masonry Sort Order is Incorrect #1417893

    Hi,
    Thanks for your patience, but unfortunately I have not. I tried to test the masonry element again with the settings:
    // Flexible Masonry
    // Title & Excerpt below the image
    and nine test posts each with a different creation date, Jan-Sept (1-9) and the display order either in ascending or descending order, but the results are in order. I recall that you had tested by disabling your plugins and I don’t see any custom code in your functions.php, so I’m not sure why your site would have a order issue with Flexible Masonry and we are not able to reproduce this.

    Best regards,
    Mike

    in reply to: Image et vidéo du header qui saute sur mobile #1417884

    Hi,
    Thank you for the link to your site, it looks like the text rotator on smaller screens shows some of the longer text in two lines, when this occurs the element “jumps” some, to correct this try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 990px) { 
    	#av_section_1 .av-rotator-multiline-on.av-rotator-text {
    		min-height: 114px;
    	}
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Color Separators between items in Dropdown menuy #1417883

    Hi,
    I see your code above in your css for the “services” drop down menu, so to change the color try adjusting like this:

    #top #wrap_all #header #avia-menu ul li.menu-item>a {
        border-bottom: 1px solid #e3e3e3;
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    To add bottom borders to the burger menu items try this css:

    #top #wrap_all .av-burger-overlay .av-burger-overlay-scroll #av-burger-menu-ul li a {
        border-bottom: 1px solid #e3e3e3;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Disable Google Fonts #1417881

    Hi,
    When I check your sites the google font is loaded by reCaptcha google.com/recaptcha/api2/
    So please try the suggestions from Guenni007 above, thanks Guenni007
    You can also try this plugin: Disable and Remove Google Fonts

    Best regards,
    Mike

    Hey IconicD,
    Thanks your patience and for the link to your page, I see that when the blog element is set to show three columns, on mobile the second column’s bottom margin is not showing, I’m not sure why this is as I see the css rule is there so I will report this to the Dev Team for their review. I also notice that after each row of three columns the tablet/desktop bottom margin adds some extra margin on mobile. So in the meanwhile try this css for mobile:

    @media only screen and (max-width: 767px) { 
    .responsive #top #wrap_all .avia-content-slider-odd .slide-entry.slide-parity-even {
    	margin-bottom: 20px;
    }
    .responsive #top .avia-content-slider .slide-entry-wrap {
    	margin-bottom: 0;
    }
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Google Tag Manager Cookies #1417878

    Hi,
    It looks like the Google Analytics field can not handle the GTM script, it is not designed for the GTM script.
    I don’t know of a way to allow users to disable the GTM script because it doesn’t seem to use cookies, so our cookie documentation doesn’t help.
    I believe the the Borlabs cookie plugin offers the ablity to wrap scripts and disable them, I have not used this plugin but from what I have read this is the case.
    Otherwise if you would like to request a GTM feature, the Dev Team has opened a new Github Feature Request for users to place requests and follow them as the Dev Team reviews them.

    Best regards,
    Mike

    in reply to: Autoloaded database calls #1417877

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: How to exclude current posts from related posts grid #1417876

    Hi,
    Thank you Guenni007 this looks like it solved NicomIT issue since the “MORE ESCORTED TOURS” section doesn’t include the same post.

    Best regards,
    Mike

Viewing 30 posts - 5,701 through 5,730 (of 34,721 total)