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Viewing 30 posts - 4,771 through 4,800 (of 35,199 total)
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  • in reply to: SVG borders requests #1429352

    Hi,
    Please link to a example portfolio page where we can see it not working so we can examine.

    Best regards,
    Mike

    in reply to: Underline issues with some elements in text #1429349

    Hi,
    Try adding this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top strong > a {
        text-decoration: underline!important;
    } 

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    Hi,
    Thanks for the feedback, I see that your image has 50% black area on the left, and a person on the right on your desktop size screen.
    If you also want this for mobile and you don’t require the slider to be full height, then try the “Fullwidth Easy Slider” instead of the “Fullscreen” slider that you are using, the Fullwidth slider will scale down for mobile.
    Or you can use the Fullscreen slider you have now for desktop, and the Fullwidth for mobile, to do this go to the advanced tab and the Responsive settings for each slider and choose the devices to hide the slider on:
    Enfold_Support_4303.jpeg
    If I don’t understand correctly perhaps a mock up would help us understand better.

    Best regards,
    Mike

    in reply to: Why can’t I change the theme color? #1429345

    Hey liuxuewu,
    If you mean the WordPress page “preview” this may not show the elements and styles correctly. Please try making the change and then save the theme settings and then disable your Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression and enable Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files then clear or disable any cache plugin and clear your browser cache and view a live page, not a “preview” of a page.
    If you are using a CDN or server caching you may need to clear those also.
    If this doesn’t help please include an admin login in the Private Content area so we can be of more assistance.
    Also let you know what color you want the main menu items, before and after hover and the color of the sub-menu items.

    Best regards,
    Mike

    in reply to: Object-fit for images in grid #1429342

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Underline issues with some elements in text #1429341

    Hey Elena,
    Please link to one of your post pages so we can examine the links that are not getting the underline and offer some additional css.

    Best regards,
    Mike

    Hi,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #footer-page .av-social-sharing-box .avia-related-tooltip.avia-tt {
    	display: none !important;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Bug in TAB section #1429339

    Hi,
    I don’t believe there is a way to check your sites by the purchase code, you will need to look at the token used on each site and compare it with your Envato (Theme Forest) account.

    Best regards,
    Mike

    Hi,
    This looks like a new topic, please note that we ask that each thread stays on a specific topic, this helps other users find solutions based on the opening subject line quicker.
    When I check you site on mobile your slider is fullscreen, so I assume that you are asking if it can be fullscreen and so the background image similar to the desktop version.
    Your slider is using a landscape image, but mobile is typically a portrait layout, so your best solution would be to create a second slider for mobile devices and choose a image in a portrait layout.
    Or you could try moving the image to the left so the person is shown in the middle on mobile devices with this css:

    @media only screen and (max-width: 767px) { 
    #top.home .avia-fullscreen-slider .avia-slideshow-inner .avia-slideshow-slide {	
    	background-position: right center !important;
    }
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.
    Please note that testing with iPads & iPhones can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.
    If this helps you with this topic please let us know so we can close this thread.
    Thank you for your patience and understanding and for using Enfold.
    For further questions please open a new thread

    Best regards,
    Mike

    in reply to: Bug in TAB section #1429298

    Hi,
    In this screenshot your strong tag is not closed correctly and will probably cause an error:
    Enfold_Support_4297.jpeg
    Please review the documentation link in the warning message and don’t add html code the title fields.
    Please use our Special Character Translation plugin that you can use to replace the html characters with safe characters, such as:

    < = ###lt### 
    >  =  ###gt### 

    If you saved this error as a template then the template will need to be deleted and everwhere that it was used will need to be corrected.

    If you need further assistance please log in to the support forum and open a new thread, please note that using the contact form is not appropriate for support questions.
    If you are unable to login to the support forum because you don’t have a activate support contract, please try going to your Theme Forest account and renew your support and then log in to the support forum and open a new thread.

    Best regards,
    Mike

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Line at top of page. #1429295

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Yes that is correct.

    Best regards,
    Mike

    in reply to: navigation highlight bar #1429293

    Hey Diana,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top #header.av_header_transparency .avia-menu-fx {
        bottom: -1px;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    Hey tcampaner,
    We can help with some css, please link to your page so we can examine the elements and let us know what color you want the text to be.

    Best regards,
    Mike

    in reply to: Compatibility problem with the new version #1429288

    Hey Mustafa,
    Glad to hear that you found the issue with your HTML codes in the title fields, this has been a issue for a long time as often users would forget to close the html tags and this will break the layout. This is probably what occurred on your site. This is also why the Dev Team added the warning with the link to the documentation page.
    Enfold_Support_4295.jpeg
    Which recommends using our Special Character Translation plugin that you can use to replace the html characters with safe characters, such as:

    < = ###lt### 
    >    =    ###gt### 

    Please use this method and see our documentation: Using special characters for further information.

    Best regards,
    Mike

    in reply to: Line at top of page. #1429286

    Hi,
    On your blue site the border has been removed with this custom css:

    .container_wrap {
        border-top: none !important;
    }

    You can remove it to show the border.

    Best regards,
    Mike

    in reply to: Line at top of page. #1429264

    Hey fanlokbun,
    Do you mean the line above the slider, or the line under the menu items?
    Perhaps a screenshot would help.
    I see a red line on the original, and a blue line on the duplicate.

    Best regards,
    Mike

    in reply to: Add text “Menu” below the hamburger icon on mobile #1429263

    Hi,
    Glad Guenni007 could help, thank you Guenni007, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hey GorillaBeats,
    Thanks for the link to your site, the product that I checked on your site was created with the Advanced Layout Builder and doesn’t use the default woocommerce product layout, so in this case the woocommerce added to cart message will not show. Unfortunately it is not an feature with a product created by the Advanced Layout Builder.
    If you wish you can use the default woocommerce product layout instead.

    Best regards,
    Mike

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Mobile cart product-quantity #1429257

    Hi,
    The quantity fields do not show on mobile by design, because there is not enough room.
    There is no setting to show it, if you want to show it please try the css above or try one of these:

    Best regards,
    Mike

    Hi,
    If you edit the register-portfolio.php file it will be overwritten with each update, so you will need to make this edit everytime, but you will not also need to add the code that we posted. You can do one or the other.

    Best regards,
    Mike

    in reply to: Some special needs: menue item, zoom/hover on image etc. #1429254

    Hi,
    If I understand what you mean, you can’t have more space between the image and the red block because together they make one portfolio grid element, changing the height will break the portfolio grid layout.
    I think your last question is asking to remove the screenshot above, so I did.

    Best regards,
    Mike

    in reply to: Theme update #1429252

    Hey Andreas Ventouras,
    Thank you for the link to your site but it seems to be down: http://ventourasgmail.com/
    Your site might be down if you have not updated it from 2015, as WordPress has changed a lot since then.
    You can download the latest version from your Theme Forest account, go to your products and next to the produce image to will see a drop down option to download the zip file.
    I’m not sure how you can give someone access to your Theme Forest account, try asking the Theme Forest support

    Best regards,
    Mike

    in reply to: Layerslider7 Will Not Autoplay YouTube Video #1429199

    Hey egouldmedia,
    Thank you for the link to your site, most browsers are quiet strict about auto playing videos now, the audio must be disable and iPhones are the strictest and may block completely.
    I created a test page linked below with your YouTube video in the LayerSlider with autoplay and “Play Muted” enabled and tested in Windows in Chrome, Firefox, Brave & Edge and on Android and it worked correctly. You can test on your device, but forcing workarounds are more limited these days.
    The settings I used in the LayerSlider was the Video layer:
    Enfold_Support_4287.jpeg
    with your YouTube video link and no added attributes:
    Enfold_Support_4291.jpeg
    and then choose “autopaly after opening” and the “Play Muted” enabled:
    Enfold_Support_4293.jpeg
    please give this a try.

    Best regards,
    Mike

    in reply to: “undefined” popup when open pages #1429197

    Hi,
    Glad to hear that you have found the issue, unfortunately we don’t have any experience with this plugin and we are limited to supporting third party plugins.
    Try checking with the plugin author if there is an issue with the latest WordPress or PHP version, or if there is a know workaround for this issue, as the author would know more about this than us. Unless there is anything else we can assist with on this issue, shall we close this thread then?

    Best regards,
    Mike

    in reply to: Product Short Description – Woo commerce #1429180

    Hi,
    Glad Nikko was able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Credit where credit is due #1429179

    Hey Michelle,
    Recently another user was using the Co-Authors Plus plugin which allows multiple authors to be assigned to a post.
    Then they used this snippet:

    add_filter( 'the_author_posts_link', function( $markup ) {
    	if ( ! function_exists( 'coauthors_posts_links' ) ) {
    		return $markup;
    	}
    
    	ob_start();
    	coauthors_posts_links();
    	$output = ob_get_contents();
    	ob_end_clean();
    	return $output;
    } );

    to display the authors on the frontend:
    Enfold_Support_4181.jpeg
    The plugin has a Github page with code snippets that I believe you may be able to get the author image to show also, but you will need to do some testing. We are limited to the support we can provide for third party plugins, and I don’t use the ACF plugin so I can’t offer guidance with it, but I’m pretty sure that you could achieve what you want with ACF and a function snippet in your child theme functions.php
    Try looking on Upwork for a ACF expert, you could probably get it done fairly cheaply.

    Best regards,
    Mike

    in reply to: Breadcrumb does not show category #1429175

    Hey Michelle,
    On my test site my post breadcrumbs include the categories:
    Enfold_Support_4285.jpeg
    I believe that the Yoast SEO plugin overwrites the breadcrumbs as a option, if you are using this plugin please check the options.
    Otherwise try disabling all of your plugins. If that resolves the issue, reactivate each one individually until you find the conflict.

    Best regards,
    Mike

Viewing 30 posts - 4,771 through 4,800 (of 35,199 total)