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Hi,
I have not seen this before, but I think that it is due to the WP-Rocket lazy load setting. Try disabling this option and test again.
If you have a exclude option try excluding this class.avia-slideshow
I see that you are using a background image to show while the video is loading, but WP-Rocket is also lazy loading that image, thatr is whay it is not showing.
If the exclude class above doesn’t work this try adding this class.avia-slide-wrap
but first try disabling the WP-Rocket lazy load option to see if we are on the right path.Best regards,
MikeHi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHey El,
Thinkjarvis shared this thread: The best settings for Enfold and WP-Rocket which you may find helpful.
But I believe this this thread is what you are looking for: Wp Rocket broke my hamburger menu, tags and accordion
The issue was the user was using the REMOVE UNUSED CSS option so the solution was to add these classes in the CSS safelist in the Wp Rocket REMOVE UNUSED CSS option:.main_menu .menu-item-avia-special .av-hamburger .av-hamburger-box .av-hamburger-inner .av-burger-overlay .av-burger-overlay-scroll .av-burger-overlay-inner .av-active-burger-items .av-burger-overlay-active .av-burger-overlay-active-delayed .av-hamburger--spin .av-js-hamburger .avia_hidden_link_text .av-burger-menu-main #av-burger-menu-ul #avia-menu .av-width-submenu .av-active-burger-items .current_page_item .current-menu-item .av-active-burger-items .avia-menu .av-main-nav-wrap .menu .av-main-nav .av-width-submenu .sub-menu .av-burger-overlay-bg .inner-container #header_mainBest regards,
MikeHi,
manhattanctr it’s hard to say without see the backend of your site. If the site didn’t use any builders then there is a good chance that you won’t have any issues, if you would like us to look at your site and advise further, please open a new thread and include a admin login in the Private Content area so we can view how the site was created, since this is not your thread and posting your admin login here will not be private and you will not see our comments in the Private Content area.Best regards,
MikeHi,
Ok, if you download the “full theme” zip file and extract in to your desktop you should see a “enfold-child” directory, you can use this as the child theme.
Or you can use the child theme from our documentation.Best regards,
MikeHi,
If you can’t use the theme’s Enfold > Performance > File Compression settings and enable the Unique Timestamp Of Merged Files And WP Object Cache Bug option to append a timestamp to the compressed file, then it could be a conflict with another plugin, try disabling all of your plugins. If that resolves the issue, reactivate each one individually until you find the cause.
Unfortunately I don’t believe there is a way to do what you ask without the risk of further conflicts.Best regards,
MikeHey Sebastian,
The only real estate ads that I have seen other sites add were with a plugin, but I’m not sure what plugin they used.
Plugins can typically add content via PHP so iframes are not needed. But typically real estate ads are only available though a paid plan, so you will first need to find a plugin and then see if they use a shortcode to display the ads or iframes.Best regards,
MikeHey sophiasbiti,
Unfortunately your site is not loading, it seems to be down, please check.
Also please ensure that you have Enfold version 5.6.8 installedBest regards,
MikeHey Anette,
Please go to Enfold Theme Options ▸ Layout Builder ▸ Integrated (Bundled) LayerSlider Plugin and choose to remove the LayerSlider:
Best regards,
MikeHi,
I assume that you have not added your custom icon in the Enfold Theme Options ▸ Import/Export ▸ Iconfont Manager option, please see our documentation to create a icon font: Adding your own Fontello Icons.
Otherwise you could use css to replace the icon with your custom icon that you uploaded into the media library.
If you would like help with the css solution, please link to your icon and the hr line you want to replace the icon in so we can examine.Best regards,
MikeHey David,
I believe that this may be the logo image, it has no title and the alt tag is the text showing in your search results, try adding a title in the logo image in the media library and them go to your Google Search Console and request a new crawl of your page.
Perhaps the last crawl was while you were still building your page.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Thank you for the link to your site, try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:#top .caption_framed .slideshow_caption .avia-caption-content p, #top .caption_framed .slideshow_caption .avia-caption-title { background: green; }After applying the css, please clear your browser cache and check.
Best regards,
MikeHi,
JannyPolak please link to your page so we can examine the elements add assist with some css.Best regards,
MikeHi,
Glad Nikko was able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad to hear this helped, once the cache is cleared from the File Compression settings you can enable it again. So if the css is working the settings enabled then you know all is well.
Unless there is anything else we can assist with on this issue, shall we close this thread then?Best regards,
MikeHi,
Unfortunately not, when you choose the stretched layout the element cover the background image, with the boxed layout the elements don’t cover the body background image.
You could try using a full height color section and add your background image to it.Best regards,
MikeHi,
Try adding the code to your child theme functions.php and adjust to suit.
Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.Best regards,
MikeHi,
I’m not sure that I understand your question, but since you seem to be asking about ­ please see this solution
If this doesn’t help, then please explain further and explain how we can reproduce the issue with an example of the expected result, perhaps a screenshot would help.Best regards,
MikeHi,
Raphael this is strange as we are not able to reproduce this situation. Try disabling your plugins. If that resolves the issue, reactivate each one individually until you find the cause. Also check that the element doesn’t have the visibility option set to hidden for the specific screen size.
If you continue to experience this issue please open a new thread so we can assist, as this is not your thread and posting your admin login here will not be private and you will not see our comments in the Private Content area, thank you.Best regards,
MikeHi,
Thanks for the feedback, I see that in your first post you said the API failed, Envato stoped using the API a few years ago, so if you have an old theme that asks for a API you can only manually update. You can see from the response you posted above Envato says your token is invalid.
So you will need to follow the instructions and create a new valid token, or can try using the Envato market plugin and check your token there.
You can not enter a new token into a old theme that asks for a API, to update a old version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
then you will see the Theme updated successfully message.
Best regards,
MikeHi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad to hear that you have this sorted out, if you have any further questions please login and create a new thread and we will gladly try to help you. Thank you for using Enfold.
Please note that using the contact form is not appropriate for support questions, please log in to the support forum and open a new thread if you need further assistance.
If you are unable to login to the support forum because you don’t have a activate support contract, please try going to your Theme Forest account and renew your support and then log in to the support forum and open a new thread.Best regards,
MikeHi,
I have not had any new ideas for this, try finish building your menu and see you you find any other related errors, then we can take another look with the finished menu, hopefully some time out of the woods will help us see the trees better :)Best regards,
MikeHi,
Thanks you adding the debugger code, I was able to copy the page shortcode to my test site to further examine the error, but after adding and saving multiple times I was not able to reproduce the error with the text block. I then copied the code back to a new page on your site and the error with the specific text block occurred again.
I then searched the code in VSCode and didn’t find and missing tags or closing tags, but I did find some strange classes in some of the links in that text block an the one before it:data-uw-pdf-br="2" data-uw-rm-ext-link="" data-uw-pdf-doc=""I thought perhaps you have a plugin adding or using these but I didn’t see one, so I tried removing these on the test page I created, see the link below. But this didn’t help.
I then tried deleting your last two text blocks and created new one from my working site, but the same error on your site occurred.
I’m not sure what is cauing this, but it must be something on your site and not in the theme specifically since the error doesn’t occur on my test site.
My only other idea is for you to disable all of the plugins and check again, and if the error still occurs, please leave the plugins disable and I will try again.
I couldn’t see your WordPress ▸ Dashboard ▸ Tools ▸ Site Health what PHP version are you using?Best regards,
MikeHi,
Glad Nikko was able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad Nikko was able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Thanks for the login to your site, I see that you have only one menu “Banner Menu” but you have no menus selected in the WordPress ▸ Appearance ▸ Menus ▸ Manage Locations:
so I selected your menu for you and now WordPress shows the correct menu, this also corrected your second question.Best regards,
Mike
