Page 151 – Support | Kriesi.at – Premium WordPress Themes

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January 7, 2024 at 12:28 pm in reply to: Google maps not viewing in All-in-One Event Calendar by Time.ly #1429451

Mike
Moderator

Hi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

January 6, 2024 at 10:49 pm in reply to: Performance and DB load #1429442

Mike
Moderator

Hey Julie,
Try looking at the Enfold Theme Options ▸ Performance ▸ Show Advanced Options ▸ Unique Timestamp Of Merged Files And WP Object Cache Bug ▸ Fix WP bug, disable unique timestamps

This was added for this situation and should help.

Best regards,
Mike

January 6, 2024 at 9:29 pm in reply to: tab section width #1429440
Mike
Moderator
Hi,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:
```
#top .av-tab-section-outer-container .av-active-tab-title.av-section-tab-title,
#top .av-tab-section-outer-container .av-section-tab-title:hover {
    background-color: #fff;
}
```
adjust color to suit.

Best regards,
Mike
January 6, 2024 at 9:06 pm in reply to: How to make Advanced Layout Editor the default? #1429436

Mike
Moderator

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

January 6, 2024 at 8:37 pm in reply to: https://kriesi.at/support/topic/relates-to-https-kriesi-at-support-topic-duplica #1429434
Mike
Moderator
Hi,
It looks like for level one & three the menu item gets the class current-menu-item
But not for level two, it gets the class active-parent-item
So try adding this css:
```
#top #header .av-main-nav > li.active-parent-item > a {
    background-color: #776fb1;
}
```
After applying the css, please clear your browser cache and check.

Best regards,
Mike
January 6, 2024 at 8:09 pm in reply to: Cookie blocking for Crazyegg not working #1429433

Mike
Moderator

Hey Marcos Q.,
When I check your page, before I accept any cookies I only see the one WordPress PHPSESSID cookie:

after I accept the cookies I see 16 more cookies:

so it looks like it is working correctly.

Best regards,
Mike

January 6, 2024 at 7:59 pm in reply to: An inquiry #1429432

Mike
Moderator

Hey Nettour,
Thanks for contacting us, but we don’t have a Studies online platform, we have a WordPress theme, you can learn more here.

Best regards,
Mike

January 6, 2024 at 7:07 pm in reply to: Wrong CSS on Codesnippet page #1429429
Mike
Moderator
Hey imc-html,
Try changing this line:
```
.responsive #top #header #header_main .inner-container .main_menu {
    order: 1;
```
to this:
```
.responsive #top #header #header_main .inner-container .main_menu {
    order: 3;
```
After applying the css, please clear your browser cache and check.

Best regards,
Mike
January 6, 2024 at 6:53 pm in reply to: Global change font size on SAVED pages? #1429428

Mike
Moderator

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

January 6, 2024 at 6:52 pm in reply to: Center Menu #1429427

Mike
Moderator

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

January 6, 2024 at 6:51 pm in reply to: cache not working #1429426

Mike
Moderator

Hi,
Reading what you wrote in private, I don’t think that you can completely remove the WordPress session PHPSESSID, which is what you webhost seems to be asking.
I see that you are using the cookie bar on the site, try disabling this and see if you have the same issue.

Best regards,
Mike

January 6, 2024 at 6:39 pm in reply to: Center Menu #1429422

Mike
Moderator

Hi,
I used Enfold Theme Options ▸ Header ▸ Header Layout ▸ Menu and Logo Position menu center and hid the logo.

Best regards,
Mike

January 6, 2024 at 6:38 pm in reply to: Global change font size on SAVED pages? #1429421
Mike
Moderator
Hi,
I added this css:
```
#top .all_colors h1 {
	font-size: 18px;
}
#top .all_colors h2 {
	font-size: 14px;
}
```
check now.

Best regards,
Mike
January 6, 2024 at 6:26 pm in reply to: Center Menu #1429419

Mike
Moderator

Hi,
Try checking now.

Best regards,
Mike

January 6, 2024 at 6:18 pm in reply to: Global change font size on SAVED pages? #1429417

Mike
Moderator

Hi,
Can you link to a page that it doesn’t work and explain if it is a header or the paragraph font-size that you wish to change and what size you want it to be.

Best regards,
Mike

January 6, 2024 at 6:14 pm in reply to: New Twitter Icon Not Appearing #1429416

Mike
Moderator

Hey santanin,
I see on your site you have two Twitter social profiles showing, one normal, and one square, both are showing birds.
On my test site when I choose both Twitters the new “X” icons show:

Perhaps you have some previous customization causing this? If you can’t find the issue please include an admin login in the Private Content area so we can be of more assistance.

Best regards,
Mike

January 6, 2024 at 5:58 pm in reply to: How to make Advanced Layout Editor the default? #1429415

Mike
Moderator

Hey lausianne,
There is not a built-in way to do this, but you can try this solution

Best regards,
Mike

January 6, 2024 at 5:47 pm in reply to: Object-fit for images in magazine style #1429411

Mike
Moderator

Hi,
Thanks for sharing Guenni007

Best regards,
Mike

January 6, 2024 at 5:45 pm in reply to: Center Menu #1429410

Mike
Moderator

Hey daves1997,
I don’t see a logo, are you going to use one, and if so where will it be?
You can center the logo and menu at Enfold Theme Options ▸ Header ▸ Header Layout ▸ Menu and Logo Position

Best regards,
Mike

January 6, 2024 at 5:36 pm in reply to: Global change font size on SAVED pages? #1429409

Mike
Moderator

Hey daves1997,
Try using the Enfold Theme Options ▸ Advanced Styling option.

Best regards,
Mike

January 6, 2024 at 5:29 pm in reply to: Pop-Up/LIghtbox #1429407
Mike
Moderator
Hey northorie,
To create a text box popup add this code to the end of your child theme functions.php file in Appearance ▸ Editor:
```
function magnific_popup_with_no_scroll() { ?>
  <script>
(function($) {
  $(window).on('load', function(){
    $('.open-popup-link').addClass('no-scroll');
    $('.open-popup-link').magnificPopup({
      type:'inline',
      midClick: true,
      callbacks: {
        beforeOpen: function () {
          $('body').css("overflow-y", "hidden");
        },
        close: function() {
          $('body').css("overflow-y", "auto");
        },
      },
    });
  });
  })(jQuery);
</script>
  <?php
}
add_action( 'wp_footer', 'magnific_popup_with_no_scroll', 99 );
```
Then on the page you want the popup to show on add this into a code block:
```
<div id="open-popup" class="popup mfp-hide">
<p>PLACE CONTENT HERE</p>
</div>
```
change the “PLACE CONTENT HERE” text to suit your needs, including adding a image.
Then add this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:
```
.popup {
position: relative;
background: #FFF;
padding: 20px;
width: auto;
max-width: 500px;
margin: 20px auto;
}
```
Here is an example with a image in the popup:

Best regards,
Mike
January 6, 2024 at 2:26 pm in reply to: Video Not Appearing Properly As Color Section Background #1429405

Mike
Moderator

Hi,
I was not able to test your vimeo hosted video on my test site because you have set a domain restriction, but I was able to download the video and test in on my site as a color section background video and the size shows correctly, please see the link in the Private Content area.
please remove the video domain restriction so I can test it on my site.
As for your test page, you have a javascript error for the video: Uncaught TypeError: Cannot read properties of undefined (reading 'value')

The login that you provided is not an admin login so we can not examine any of the theme settings, please upgrade.
Try disabling any caching plugins and any CDN and Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression and enable Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files and see if that corrects the javascript error.

Best regards,
Mike

January 6, 2024 at 1:46 pm in reply to: Page updates are canceled when clicking the Update Button #1429404

Mike
Moderator

Hey elegiaque,
Thank you for the video, I’m not sure what could be causing this, but perhaps it is a caching issue, does your website server use a “object” cache such as Memcached, Redis, Varnish, Litespeed?
Can you disable it temporarily? If your not sure, perhaps the first place to start is to try disabling all of your plugins, and test again. If that resolves the issue, reactivate each one individually until you find the conflict.
If this doesn’t help, then leave all of your plugins disabled and go to your server and see if you can clear the server cache or temporarily disabled it, if your not sure then try asking your web host support. If you don’t have a server cache or you are able to disable it and the issue still happens, please include an admin login in the Private Content area so we can investigate further.
Please also tell us what web host you are using, perhaps this will help us investigate.

Best regards,
Mike

January 6, 2024 at 1:27 pm in reply to: Google maps not viewing in All-in-One Event Calendar by Time.ly #1429403

Mike
Moderator

Hi,
I see three errors in the browser console:

the last two are:
Google Maps JavaScript API error: InvalidKeyMapError
Google Maps JavaScript API warning: NoApiKeys
I believe both of these are because your map API key is not added to the page, the map API key is typically added via javascript and you should be able to find it in the page source code by searching with Ctrl+F (windows), I didn’t see it, but I don’t know your exact API key, so try search the source code for it.
Anyways, the point that I’m getting at is the first javascript error in the browser console, a jQuery is not defined for a meta property with this link:
/event/blazers-vs-clippers-fundraiser/?instance_id=1309

it seems that jQuery is treating /?instance_id=1309 as jQuery code, when it is not, and sometimes when there is a break in jQuery it stops the rest of the scripts to also break. So perhaps the javascript to add the map api is not running because of this error.
Try removing this error first and see if that helps.
I believe the link is your event url, so try removing ?instance_id=1309 from the link as a test and see if this solves the first error, and the map error too.

Best regards,
Mike

January 6, 2024 at 12:49 pm in reply to: TAB sections deleted content after save #1429402

Mike
Moderator

Hi,
Correct, like this:
###lt###strong###gt### your title ###lt###/strong###gt###
please note the closing tag slash is in the front.

Best regards,
Mike

January 6, 2024 at 12:45 pm in reply to: remove item link, doesn’t work on woocommerce checkout #1429401
Mike
Moderator
Hi,
I have not researched any plugins with this feature, but you could use this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field to hide the top cart section that is not needed:
```
#top.woocommerce-cart .woocommerce.wp-block-group[data-block-name="woocommerce/classic-shortcode"] {
	display: none;
}
```
Perhaps this is the default behavior of the plugin.

Best regards,
Mike
January 6, 2024 at 12:34 pm in reply to: TAB sections deleted content after save #1429399

Mike
Moderator

Hi,
If you have tried to remove the incorrect tags, and when you save the elements disappear or the page crashs, this means that the page error is not recoverable and you will need to delete the page and build it from scratch. If you have saved any of these sections as a builder template you will need to delete those also and not use them when you rebuild the page.
This is why the Dev Team added the warning message in red to the title fields:

Best regards,
Mike

January 6, 2024 at 12:20 pm in reply to: remove item link, doesn’t work on woocommerce checkout #1429397

Mike
Moderator

Hi,
Thanks for the screenshot, I see that your cart page layout is not standard, this is your:

this is the standard layout:

on yours when the “remove” is clicked in the lower added section:

the item is removed from the cart because you see a message for the lower added section:

and if you reload the page the top standard section also shows that the cart is empty:

so the issue seems to be that your PayPal Payments plugin adds a section to the cart and it is not linked to the standard section. I don’t use this plugin, but perhaps there is a setting to only show the new cart, lower section, with the plugin, there would me no reason to show both carts. Please review the settings or review the plugin documentation.

Best regards,
Mike

January 6, 2024 at 11:55 am in reply to: navigation highlight bar #1429395

Mike
Moderator

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

January 6, 2024 at 11:55 am in reply to: SVG borders requests #1429394

Mike
Moderator

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike
Author

Posts

Viewing 30 posts - 4,501 through 4,530 (of 34,963 total)

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