Viewing 14 posts - 1 through 14 (of 14 total)
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  • December 5, 2023 at 11:02 pm #1427271
    katrinam14

    I have just upgraded to the latest version of the Enfold theme.

    I am now seeing a white bar across the top of each page.

    I’ll provide login details below

    December 5, 2023 at 11:04 pm #1427272
    katrinam14

    Would you prefer FTP details _ I can provide those too

    December 5, 2023 at 11:15 pm #1427273
    katrinam14
    This reply has been marked as private.
    December 6, 2023 at 4:11 am #1427294
    Nikko

    Hi katrinam14,

    The problem seems to be coming from your caching plugin.
    You can flush or purge the cache using the caching plugin and that should fix it.
    I don’t see the issue on my end even when not logged in, if the issue still persists, try to clear your browser cache or try to use a different browser.

    Best regards,
    Nikko

    December 6, 2023 at 10:21 am #1427320
    katrinam14

    Thanks Nikko
    Odd as I can see this even when looking inCognito.
    It’s not every page it seems just some…see link below. LMK if this looks fine to you :-)
    I have purged the cache…but will try again

    I’m also still seeing lots in the 404 error log

    • This reply was modified 7 months, 3 weeks ago by katrinam14.
    December 7, 2023 at 3:35 am #1427388
    Nikko

    Hi katrinam14,

    It looks good on my end as well.
    I have posted screenshot links in private content.

    Best regards,
    Nikko

    December 7, 2023 at 7:03 pm #1427487
    katrinam14

    Thanks Nikko
    I’m still seeing loads in the 404 error log – seems to be for images that I have deleted. Why would they be flagged? They aren’t used on any pages?

    Thnaks

    December 8, 2023 at 12:29 am #1427496
    Mike

    Hi,
    I checked all of your pages and only found one 404 on the page /wedding-photography-packages/ for in the section under “Extras” please see the screenshot in the Private Content area.
    Please try correcting that image.

    Best regards,
    Mike

    December 8, 2023 at 11:54 am #1427554
    katrinam14

    Thanks Mike

    Will look into that – doesn’t explain all the error logs I’m still getting though. Can these be disabled in some way. It’s just clogging up the server!

    Many thanks

    December 8, 2023 at 12:40 pm #1427557
    Mike

    Hi,
    Does your error log say on which page which image is giving a 404 error?

    Best regards,
    Mike

    December 9, 2023 at 5:17 pm #1427637
    katrinam14

    Hi

    It’s multiple pages.

    4 mins ago /wp-content/uploads/2017/02/AH0060.jpg Linux Firefox Available in PRO Available in PRO
    4 mins ago /wp-content/uploads/2017/02/AH0060.jpg Linux Firefox Available in PRO Available in PRO
    8 mins ago /wp-content/uploads/2015/09/IMG_4001.jpg Linux Firefox Available in PRO Available in PRO
    10 mins ago /wp-content/uploads/2016/04/UW5A0118.jpg Linux Firefox Available in PRO Available in PRO
    10 mins ago /wp-content/uploads/2016/04/UW5A0118.jpg Linux Firefox Available in PRO Available in PRO
    23 mins ago /wp-content/uploads/2016/08/0049.jpg Linux Firefox Available in PRO Available in PRO
    23 mins ago /wp-content/uploads/2016/08/0049.jpg Linux Firefox Available in PRO Available in PRO
    23 mins ago /wp-content/uploads/2016/08/0049.jpg Linux Firefox Available in PRO Available in PRO
    26 mins ago /herts-beds-bucks-wedding-photographer-bedfordshire-wedding/ah0296-2/ Android Chrome Available in PRO Available in PRO
    27 mins ago /wp-content/uploads/2017/09/Essex-wedding-photographer045.jpg Linux Firefox Available in PRO Available in PRO
    35 mins ago /wp-content/uploads/2017/09/Essex-wedding-photographer030.jpg Linux Firefox Available in PRO Available in PRO
    1 hour ago /wp-content/uploads/2016/09/SE0284.jpg Linux Firefox Available in PRO Available in PRO

    December 9, 2023 at 8:01 pm #1427640
    Mike

    Hi,
    Thanks for the feedback, I see that this is from your 301 Redirects plugin and it is showing you a list of images that lead to 404 errors, unfortunately it doesn’t tell you which page they are on.
    I had checked all of the pages that were linked in your main menu and found that one missing image on your page /wedding-photography-packages/
    but in your backend I see that you have 77 posts and 395 pages, I will not be able to check every one of your pages, you will need to do this.
    I recommend checking your webhost error log for the 404 errors and hopefully it will give you the page urls, then you can fix the errors on the pages.
    If you are not sure how to do this try asking your webhost support, they will be able to create a report for you.
    Once you know the pages you will need to correct them by choosing a new image in the elements.

    Best regards,
    Mike

    December 11, 2023 at 3:21 pm #1427784
    katrinam14

    Thanks – I will check through the errors that are pages/posts.

    However i don’t know why I am getting errors for some images e.g.
    /wp-content/uploads/2017/03/DL0375.jpg
    When I search for the image “DL0375.jpg” it doesn’t exist!

    Thanks

    December 11, 2023 at 6:26 pm #1427801
    Mike

    Hi,
    Perhaps DL0375.jpg was an image that you removed a while back and there is still a link to it on your site, checking your webhost error log should tell you what page this error is from, and then you can remove the link on the page.
    Unless there is anything else we can assist with on this issue, shall we close this thread then?

    Best regards,
    Mike

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