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Viewing 30 posts - 4,201 through 4,230 (of 35,007 total)
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  • in reply to: One page not resolving correctly #1433921

    Hi,
    Strange indeed, I didn’t find any errors, but glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: videos opening a small image first #1433919

    Hey Munford,
    Thanks for the link to your page and the screenshots, please try doing it this way, in your video element add your self-hosted video link without ?iframe=true and a fallback image:
    Enfold_Support_4659.jpeg
    Then in the advanced tab, choose to show the video in a lightbox:
    Enfold_Support_4661.jpeg
    Then the video should open in a lightbox and play without a second click, this works for me on Android and I assume it will also work on IOS, but I don’t have an iPhone to test on. Please see my test page linked below in the Private Content area.
    As for the little image showing when the lightbox shows, I don’t see this on your or my site, but I do see the media player loading on click while the lightbox is loading and before the video is loaded, this happens very quickly, and so when I tried to get a screenshot of it the small image did show:
    Enfold_Support_4666.jpeg
    but with my eye I only saw a small black box, so since this is the loading of the WordPress media player, Enfold uses the WordPress media player, I don’t think we can change this.
    I hope this helps.

    Best regards,
    Mike

    in reply to: One page not resolving correctly #1433914

    Hi,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field for this one page:

    .page-id-214219 #header_main .container, 
    .page-id-214219 .main_menu ul:first-child>li a,
    .page-id-214219 .main_menu ul:first-child>li {
        height: 40px;
        line-height: 40px;
    }
    .page-id-214219 li.dropdown_ul_available:not(#menu-item-5472)::after {
        content: "▼";
        color: #210e23;
        position: absolute;
        top: -4px;
        left: -3px;
        font-weight: bold;
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    Hey pmontani,
    When I check your page the external page is not showing because your site has this error:
    ERR_BLOCKED_BY_RESPONSE.NotSameOrigin 403 (Forbidden)
    This means that your site will not show the content because is Not the Same Origin or domain as the source site.
    To correct this you need to ask the other site to change their Cross-Origin Resource Sharing (CORS) so their content will show on your site. Then you can adjust the script above to also hide the other elements:

    (function(loader){
    loader
    .onMessage("open-gallery", function openGallery(){
    // code on opening the gallery
    document.getElementById("header").style.display="none";
    document.getElementById("footer").style.display="none";
    document.getElementById("socket").style.display="none";
    document.getElementById("av_section_1").style.display="none";
    document.getElementsByClassName("flex_column.avia-builder-el-4").style.display="none";
    })
    .onMessage("close-gallery", function closeGallery(){
    // code on closing the gallery
    document.getElementById("header").style.display="";
    document.getElementById("footer").style.display="";
    document.getElementById("socket").style.display="";
    document.getElementById("av_section_1").style.display="";
    document.getElementsByClassName("flex_column.avia-builder-el-4").style.display="";
    });
    }(window._embeddedContentLoader));

    Best regards,
    Mike

    in reply to: Sticky Menu on mobile #1433910

    Hey northorie,
    This seems to be a duplicate thread, I answered your other thread, please review.

    Best regards,
    Mike

    in reply to: Sticky menu on mobile #1433908

    Hi,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 500px) { 
    .responsive #top #wrap_all #main {
            padding-top: 81px !important;
        }
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Page Builder Issue #1433906

    Hi,
    This is strange, I don’t know what could be causing this, but we are not able to reproduce it so it seems to point to something locally.
    Your PHP warnings seem to be point to your wordpress-seo plugin, see the last line in what you posted above:
    thrown in /public_html/wp-content/plugins/wordpress-seo/inc/options/class-wpseo-option-titles.php on line 313
    But you say that disability the plugin doesn’t help and enabling the plugin on my site doesn’t cause the error.
    The 403 (Forbidden) error on admin-ajax.php error that I saw was in the browser console log.
    I’m not sure how we can help you with this since it seems to be a local issue, if not using the colon solves it for you, then perhaps that is the way to go?

    Best regards,
    Mike

    Hi,
    The two question affect each other, so lets start with the second question.
    Currently on mobile your table is like this:
    Enfold_Support_4655.jpeg
    To make it easier to read, how about this:
    Enfold_Support_4657.jpeg
    To achieve this try adding this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 767px) {
    .responsive #top.page-id-472 .avia_responsive_table .avia-data-table tr:first-child th {
    	display: inline;
    }
    .responsive #top.page-id-472 div .avia_responsive_table .avia-data-table td, .responsive #top.page-id-472 div .avia_responsive_table .avia-data-table th {
    	display: inline;
    }
    .responsive #top.page-id-472 .avia-data-table.avia_pricing_minimal tr {
        padding-bottom: 20px;
    }
    }

    Ensure to keep the other css above. This also solves the first question.
    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Column to Mobile 1024 Laptop Screen #1433854

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Bug – the < character breaks the table layout #1433852

    Hey Andrea,
    Special Characters in the table or title elements can be converted by WordPress into opening or closing brackets causing an error, please use our Special Character Translation plugin, please see our documentation: Using special characters

    Please also note that using the contact form is not appropriate for support questions, please log in to the support forum and open a new thread if you need further assistance.
    If you are unable to login to the support forum because you don’t have a activate support contract, please try going to your Theme Forest account and renew your support and then log in to the support forum and open a new thread.

    Best regards,
    Mike

    in reply to: tables column widths #1433846

    Hi,
    I have replied to your new thread, please check.

    Best regards,
    Mike

    Hey ausgesonnen,
    Thank you for your patience, try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 767px) { 
    	.responsive #top.page-id-472 .avia_responsive_table.avia-data-table-wrap .avia-data-table td:before {
    		display: none;
    	}
    	.responsive #top.page-id-472 .main_color .avia_responsive_table.avia-data-table-wrap .avia-data-table.avia_pricing_minimal th {
        width: 48%;
    }
    .responsive #top.page-id-472 .avia_responsive_table .avia-data-table {
        border-style: none;
    }
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.
    Please see the screenshot in the Private Content area of the expected results.

    Best regards,
    Mike

    in reply to: Unable to upload Flaticon icons #1433843

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Header Layout: Logo left, Widgets right, menu below #1433842

    Hi,
    Ok, while you consider what is best for your site, shall we close this thread for this CSS layout issue then? You are always welcome to open new threads for future questions.

    Best regards,
    Mike

    in reply to: Main content widget box opening behind color section #1433840

    Hi,
    Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Header Layout: Logo left, Widgets right, menu below #1433809

    Hi,
    To make the header have the same width as your page content, add this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .responsive #top #header #header_main {
        padding: 0 50px;
        margin: auto;
        max-width: 1310px;
    }

    but this will also effect your menu, since it is in the same element, so you may wish to remove the menu background color with this css:

    .responsive #top #header #header_main #header_main_alternate.container_wrap {
        background: #fff;
        border-top-style: none;
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Page Builder Issue #1433808

    Hi,
    Thanks for sharing the page shortcode, but this is not causing an error on my site. I see the colon in the special heading and would not expect this to cause an issue.
    When you check the Enfold Shortcode Parser field below the debugger do you see any errors? On my site I see none.
    Enfold_Support_4649.jpeg
    This doesn’t seem to point to the theme causing the 403 (Forbidden) error on admin-ajax.php, I know that you already tried deactivating all of your plugins and adjusting your server database connections & memory settings to match what my test site is using without success, did you ever find out if mod_security is enabled on the server and tried disabling it?
    I’m not sure what could ba causing this, what web host are you using?

    Best regards,
    Mike

    Hi,
    Thanks for the feedback, so in summary it sounds like with the theme compression/merging enable and the WPFC running but the plugin minification/compression disabled with CF running the issue is solved and your pagespeed mobile performance score is ~90
    It sounds like the double minification/compression beteen the theme and WPFC was causing the issue, lad to hear that you have this sorted out, unless there is anything else we can help with on this issue, shall we close this thread then?

    Best regards,
    Mike

    in reply to: Unable to upload Flaticon icons #1433714

    Hi,
    Thanks, the fonticons that you wanted were inside of another directory inside of the zip file, I created a new zip file for you and uploaded it and now they show in the theme. Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Header Layout: Logo left, Widgets right, menu below #1433713

    Hi,
    Thank you for your patience, I’m not sure why, but the layout of the elements is different on your site, so the css was not working, I adjusted the css to achieve what you wanted, please clear your browser cache and check. Please see the screenshots in the Private Content area of the results.

    Best regards,
    Mike

    in reply to: Unable to upload Flaticon icons #1433685

    Hi,
    The icons are probably not in the correct format, try linking to your file so we can check.
    Where you trying to use color icons from flaticon? Try using Fontello instead.

    Best regards,
    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Can’t Upload Enfold Child #1433682

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Small bar above Main Menu – font and icon size #1433681

    Hi,
    You could try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 767px) { 
    #top #wrap_all .all_colors #av_section_1 h1 {
        font-size: 35px;
    }
    }

    It will make the H1 text at the top of the page linked below 35px on mobile instead of the 65px that it is now on desktop.
    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Page Builder Issue #1433680

    Hi,
    I was not able to reproduce this on my test site, try copying the page shortcode and sving to a plain text file and upload to DropBox or such so we can try to reproduce on your site.
    To copy the page shortcode Enable the Avia Layout Builder Debugger
    If you are using HTML code in title elements this could break your site if you make an error and have unclosed tags, but in this case you should see the warning in the backend:
    Enfold_Support_4295.jpeg

    Best regards,
    Mike

    in reply to: Can’t Upload Enfold Child #1433676

    Hi,
    It looks like an issue with the file on our site, I have asked the team to replace it, for now you can use the one I linked to below.

    Best regards,
    Mike

    in reply to: Header Layout: Logo left, Widgets right, menu below #1433675

    Hi,
    Thank you, the login is showing now, but I’m having trouble determining why this is not working on your site and it is on the three different demos that I have tested.
    Which demo import did you you start with?

    Best regards,
    Mike

    Hi,
    Thank you for your patience, unfortunately this element doesn’t have this option, you can choose to only show the one category alone by choosing only one category, or if you want to enable many categories and have one selected first you can try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:

    function custom_script() { ?>
      <script>
    (function($){
      setTimeout( function() {
          var grid = $('#js_sort_items .sort_by_cat');
    
          if( grid ) {
              grid.find('a[data-filter="austria-trend_sort"]').trigger('click');
              console.log('click');
          }
      }, 800);
    })(jQuery);
    </script>
      <?php
    }
    add_action( 'wp_footer', 'custom_script', 99 );

    This will click your “austria-trend” sort option on page load. You can change this to the item you wish and adjust the delay option (800) if you wish. I tested this on your page by injecting it in the browser and it working well.
    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.

    Best regards,
    Mike

    in reply to: Small bar above Main Menu – font and icon size #1433520

    Hi,
    Do you want a different font sizes for the text in your topbar or do you mean for a text element on your page?
    The “Font sizes” – “Textblock Font Sizes” and changing smaller screens settings should work if it is in a text element on your page.
    Try disabling any caching plugins and check again. Also note that if you have set the font size in the Enfold Theme Options ▸ Advanced Styling, or with custom css, this may override the element setting.
    If this doesn’t help please include an admin login in the Private Content area and tell us which text block you are working on so we can check.

    Best regards,
    Mike

Viewing 30 posts - 4,201 through 4,230 (of 35,007 total)