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Viewing 30 posts - 3,661 through 3,690 (of 34,598 total)
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  • in reply to: Hide Alt Tags #1434831

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Error when activating theme #1434830

    Hi,
    Glad to hear that you have this sorted out, this as a strange issue that I have not seen before. If you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Deactivate duplicate post link for all post types #1434797

    Hey Daniel,
    Try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:

    add_theme_support('avia-no-duplicate-post');

    Or you can add it as a PHP snippet in the WP Code plugin
    Enfold_Support_4770.jpeg

    Best regards,
    Mike

    in reply to: Enfold Front Page Problems #1434794

    Hi,
    Did you try disabling all of your plugins? Your homepage has a lot of 404 errors including css files which will break the page.
    I wanted to test but am worried that disabling some of them will boot me out and I won’t be able to re-enable.
    If your don’t want to disable your plugins, try creating a staging site and disabling the plugings so we can examine further.
    Most cPanel webhosts have a staging site option, some in the dashboard:
    staging-1.jpeg
    Others add the option in the Softaculous WordPress Management
    2022-12-11_001.jpeg
    There may be other staging site options in different cPanel servers, these are the two that I have seen, if you don’t see these try asking your webhost what their option is.

    Best regards,
    Mike

    in reply to: Cookie handling – on front page not working #1434790

    Hi,
    Thanks for the feedback, I waited for your “working” site to show the cookie bar but it only showed after I interacted with the page, this is the typically response from a site lazy loading javascript & jQuery, I see that you are using WPRocket, and from past experience know that this plugin can be very aggressive in blocking needed scripts.
    Your homepage that the cookie bar is not working on gives this javascript error:
    The FetchEvent for /enfold/js/avia-snippet-cookieconsent.js resulted in a network error response: an object that was not a Response was passed to respondWith().
    so I assume that your WPRocket or another plugin is causing the cookie bar script to not load.
    Typically the lazy load option, blocking jQuery migrate and jQuery, and the minifying options in WPRocket cause the most issues, but I have not seen your exact situation before.
    So the best approach would be to first disable all of your plugins and Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression and ensure to allow jQuery migrate and jQuery in the theme option, to ensure that the issue is not related to a custom script or function in your functions.php, then re-enable your plugins except WPRocket to isolate the issue, then enable WPRocket with all options disabled and enable the options one at a time until you see the error again.
    I don’t use WPRocket so I can’t advise about the settings in more detail than above, but I do recall there are quite a few setting and these steps solved similar issues.
    Please give this a try.

    Best regards,
    Mike

    in reply to: Image caption and lightbox #1434765

    Hi,
    The lightbox uses the image title not the caption by default, these are two different things, this is the caption:
    Enfold_Support_4764.jpeg
    Enfold_Support_4766.jpeg
    you misunderstand what I meant by the image title in the media library:
    Enfold_Support_4762.jpeg
    this is the title showing in the lightbox:
    Enfold_Support_4768.jpeg
    this is the intended behavior because sometimes you don’t want a caption but still want a lightbox title.
    So if you want the caption to so in the lightbox were the title goes, please follow Guenni007’s example.

    Best regards,
    Mike

    in reply to: Adress fb and ig buttons in headerline #1434718

    Hi,
    Perhaps I misunderstand, I thought that you were talking about grouping the items in the backend editor, like this group of items in the color section in a red box:

    (moved to private field)

    As I understand we are not talking about the frontend view, that you are happy with, now it is only the backend in the editor, correct?

    Best regards,
    Mike

    • This reply was modified 1 year, 4 months ago by Ismael. Reason: moved screenshot to private
    in reply to: Adress fb and ig buttons in headerline #1434715

    Hi,
    Unfortunately not, columns can not be nested and the color section will force the sidebar to the bottom.

    Best regards,
    Mike

    in reply to: Website for ceramicist #1434713

    Hi,
    Glad to hear, please register your Purchase Code here for support.
    Then log into the support forum and open a new thread.
    Or click the full-width blue button at the top of the forum.
    Enfold_Support_661.jpeg

    Best regards,
    Mike

    in reply to: Styles don’t load on iPhone #1434711

    Hi,
    Your page loads correctly on my iPhone and Android, you say this happens only on this one page for you?
    Please note that iPhones can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.

    Best regards,
    Mike

    in reply to: Image caption and lightbox #1434709

    Hey Sebastian,
    The lightbox uses the image title not the caption, check the media library for the image and ensure the title field contains the text.

    Best regards,
    Mike

    in reply to: Change all button sizes/font sizes site-wide #1434707

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Change all button sizes/font sizes site-wide #1434704

    Hi,
    The code I posted also has !important; so if I misunderstood and the css is woring for you now then go ahead and use it.
    Unless there is anything else we can assist with on this issue, shall we close this thread then?

    Best regards,
    Mike

    in reply to: Website for ceramicist #1434703

    Hi,
    I don’t have a very large Mac screen that some people use, so perhaps you would want to use a larger image, it is up to you though.

    Best regards,
    Mike

    in reply to: Adress fb and ig buttons in headerline #1434702

    Hi,
    Do you mean drag and drop in the backend? When you add new content won’t it go to the bottom? If you need to add something to the middle you can still drag more items there, it won’t be as handy as a color sections, but since you want to show the sidebar this seems like the best solution.

    Best regards,
    Mike

    in reply to: Advanced Custom Fields broken since update #1434701

    Hi,
    The CSS File Merging And Compression has not change, you can see our change log also I’m unable to reproduce any errors with ACF standard or pro. Typically this kind of error is due to another caching plugin that is minifying and compressing the the files a second time, as Ismael pointed out above.
    If you are using another plugin you can leave the theme option disabled or try the third option Use minified theme CSS files without merging.
    We will close as you have asked, thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Website for ceramicist #1434699

    Hi,
    There is not a max size, it depends on your screen size, you can upload very large images and they will only show within the height of the screen, below I link to a test page with a image that is 2560px x 1963px it shows with a height of 1030px on my screen, so the lightbox close betton works.

    Best regards,
    Mike

    in reply to: Change all button sizes/font sizes site-wide #1434697

    Hi,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 767px) {
    #top #wrap_all .avia-button {
      padding: 30px 30px 30px 30px !important;
      font-size: 20px;
    }
    }

    I’m looking at this button on your homepage as an example:
    Enfold_Support_4758.jpeg
    these are the correct buttons, right?
    If you have a missing bracket in your css somewhere it could cause issues for new css, so try adding the css to WordPress ▸ Customize ▸ Additional CSS and see if that makes a difference.

    Best regards,
    Mike

    in reply to: Adding child theme crashes #1434691

    Hi,
    Juergen thanks for sharing your solution.

    Best regards,
    Mike

    in reply to: Styles don’t load on iPhone #1434690

    Hi,
    Your site loads correctly on my iPhone and Android, perhaps you have data saver turned on, or another setting on your device.

    Best regards,
    Mike

    in reply to: Adress fb and ig buttons in headerline #1434687

    Hi,
    I did this for you already on the page that you linked to, please check, there is no color section.

    Best regards,
    Mike

    in reply to: Website for ceramicist #1434686

    Hi,
    The theme makes a few different sizes when you upload an image, one of them is 705px square and this is what this element typically uses, but you have the option to choose other sizes
    Enfold_Support_4754.jpeg
    You can add a cation, that by default is an overlay:
    Enfold_Support_4756.jpeg
    but in our documentation we provde a solution for it to be under the image.

    Best regards,
    Mike

    in reply to: Adress fb and ig buttons in headerline #1434681

    Hi,
    Perhaps your page should not use the color section, I adjusted please check.
    By default the sidebar is hidden for mobile, I enabled this for you in the theme settings:
    Enfold_Support_4752.jpeg

    Best regards,
    Mike

    in reply to: Adress fb and ig buttons in headerline #1434679

    Hi,
    I added another column with the widget element and disabled the sidebar for that page:
    Enfold_Support_4749.jpeg
    please check

    Best regards,
    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Shorten masonry blogpost excerpt length #1434675

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    It seems to show correctly for me:
    Enfold_Support_4745.jpeg

    Best regards,
    Mike

    in reply to: Shorten masonry blogpost excerpt length #1434672

    Hi,
    Glad that this helped, I didn’t find any other working solution, the manual excerpts are not as easy.

    Best regards,
    Mike

    in reply to: Enfold Woocommerce checkout page #1434671

    Hey Hawkthalas,
    Thank you for your patience but unfortunately we don’t have a way to disable Enfold from the checkout page alone. You can view the file \enfold\config-woocommerce\config.php to see the layout, but typically I find jQuery the easiest way to adjust, if you are having issues with it typically wrapping your script with this helps:

     
    window.addEventListener('DOMContentLoaded', function() {
    (function($) {
    
      // script here
    
    
    }(jQuery)); 
    });

    note the addEventListener(‘DOMContentLoaded’ or using a

    setTimeout(function () {
        // script here
    }, 500);

    may help.
    If you explain what you want to achieve a add a link to your page we could help further.

    Best regards,
    Mike

    in reply to: Advanced Custom Fields broken since update #1434668

    Hi,
    Thanks for your feedback, I’m not sure that I follow along, but when I check your page the section seems to be correct now, did you need further help with this or shall we close this thread then?

    Best regards,
    Mike

Viewing 30 posts - 3,661 through 3,690 (of 34,598 total)