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  • #1434489

    Adding child theme crashes the upload and I get an error:

    Incompatible Archive.

    #1434503

    Hey whdsolutions,

    Please try to download the child theme on your local computer, then drag all the files to a new folder. Delete the old folder, then name the new folder enfold-child and compress it to a zip file and upload it to WordPress.

    Best regards,
    Rikard

    #1434685

    I am having the same problem. I have tried your proposed solution twice but there was no change. It still does not work to install the child theme.
    Best,
    Juergen

    #1434688

    Here is how I now solved the problem. The issue for me was using Mac and zipping the files using a right click on the folder and choosing compress. Uploading this file results in an error. If you zip the folder on the command line with “zip -r enfold-child.zip enfold-child/” it works.

    Cheers,
    Juergen

    • This reply was modified 2 months ago by Juergen.
    #1434691

    Hi,
    Juergen thanks for sharing your solution.

    Best regards,
    Mike

    #1436037

    Thanks for the solution.
    I did the “rezip” of the enfold-child folder only with 7Zip and it worked.

    #1436039

    Hi,
    Glad Juergen could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 7 posts - 1 through 7 (of 7 total)
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