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Viewing 30 posts - 3,451 through 3,480 (of 34,999 total)
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  • in reply to: Recovery functions-enfold.php #1439809

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Turn off Cookie Bar #1439808

    Hi,
    It could be a plugin conflict, I see that you have 50 activate plugins, try disabling all of your plugins and then reload the page and try to disable the cookie consent messages.

    Best regards,
    Mike

    Hey Chris_85,
    Thank you for your patience, when the product filters are used the page is reloaded, this is why the page is then shows at the top, to work around this I would recommend adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:

    function restore_the_scroll_position_after_reload() { ?>
      <script>
    window.addEventListener('beforeunload', function() {
        localStorage.setItem('scrollPosition', JSON.stringify({
            path: window.location.pathname,
            position: window.scrollY
        }));
    });
    window.addEventListener('load', function() {
        const saved = JSON.parse(localStorage.getItem('scrollPosition'));
        if (saved && saved.path === window.location.pathname) {
            window.scrollTo(0, saved.position);
        }
    });
    </script>
      <?php
    }
    add_action( 'wp_footer', 'restore_the_scroll_position_after_reload', 99 );

    If you are not using a child theme you could use the WP Code plugin then add a new snippet, in the top right corner use the PHP snippet as the code type:
    Enfold_Support_2680.jpeg
    then add the code and save. Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    Below you can check my test page where I have a large space and then the product grid and when the filter is used and the page is reloaded the page shows at the same place.
    But when I test this on your page by injecting it via the browser it seems to work by scrolling back to the correct location after the top of the page is seen. This doesn’t occur on my test page. On your page in the browser console I see the message: Scrolling to section was successful or max attempts reached., this seems to come from a custom javascript file in your child theme: /enfold-child/inc/js/jongo-js.js try disabling the custom this javascript, if you need the custom javascript then perhaps this behavior will be acceptable.

    Best regards,
    Mike

    in reply to: Turn off Cookie Bar #1439782

    Hey ballindigital,
    Please go to Enfold Theme Options ▸ Cookie Consent ▸ Cookie Handling ▸ Enable cookie consent messages and choose Disable cookie consent messages

    Best regards,
    Mike

    in reply to: Sudden site-wide display problems #1439781

    Hey BerntOlaf,
    It looks like you are getting a “mixed content” error, this is where your site uses “https” but in your WordPress settings you have “http”, please look in tour WordPress setting:
    WordPress ▸ Settings ▸ General ▸ Site Address and WordPress ▸ Settings ▸ General ▸ WordPress Address and ensure they both use “https” for your URL.
    After correcting this you may need to disable Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression and enable Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files.
    If this doesn’t help please include an admin login in the Private Content area so we can be of more assistance.

    Best regards,
    Mike

    in reply to: Sudden site-wide display problems #1439780

    Hey BerntOlaf,
    It looks like you are getting a “mixed content” error, this is where your site uses “https” but in your WordPress settings you have “http”, please look in tour WordPress setting:
    WordPress ▸ Settings ▸ General ▸ Site Address and WordPress ▸ Settings ▸ General ▸ WordPress Address and ensure they both use “https” for your URL.
    After correcting this you may need to disable Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression and enable Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files.
    If this doesn’t help please include an admin login in the Private Content area so we can be of more assistance.

    Best regards,
    Mike

    in reply to: Maintenance mode #1439764

    Hey rixi,
    Please go to the maintenance mode option and then enable it, then in the dropdown that shows the list of pages choose the top choice “select page”, then disable the maintenance mode option and save the theme settings.

    Best regards,
    Mike

    in reply to: Saving didnt work #1439763

    Hi,
    I tried a proxy and was able to get to the login page but the login that you posted above doesn’t seem to be correct, please check:
    Enfold_Support_5384.jpeg

    Best regards,
    Mike

    in reply to: info #1439676

    Hey patrizia,
    Please note that the support fourm is included with purchase of the theme for six months, with an option to upgrade for a year. After this you can go to your Theme Forest account and renew your support.

    Best regards,
    Mike

    in reply to: Favicon problem #1439675

    Hey Lion73,
    Your favicon is showing for me on Android mobile in both languages. You could try uploading your favicon.ico to the root of your domain, if you wish, this is the default location that browsers look for the favicon.ico
    Please note that using the contact form is not appropriate for support questions, please log in to the support forum and open a new thread if you need further assistance.
    If you are unable to login to the support forum because you don’t have a activate support contract, please try going to your Theme Forest account and renew your support and then log in to the support forum and open a new thread.

    Best regards,
    Mike

    in reply to: Iframe extends beyond edges #1439669

    Hi,
    I don’t see it that way on Windows or Android, please see the screenshot in the Private Content area.
    Try clearing your cache, iPhones can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.

    Best regards,
    Mike

    in reply to: portfolio category page style changed #1439668

    Hi,
    When I test this function on my test shop site:

    add_filter( 'avf_wc_before_shop_loop_item_title_img_size', 'avf_wc_before_shop_loop_item_title_img_size_mod', 10, 1 );
    function avf_wc_before_shop_loop_item_title_img_size_mod( $thumbnail_size ) {
        return 'fullsize';
    }

    The category and tag archive page show the full size product images.

    Best regards,
    Mike

    in reply to: Adjusting Blog Posts Grid Layout #1439616

    Hi,
    Try this CSS:

    #top .avia-content-slider .slide-image img,
    #top .avia-content-slider .slide-image {
    border-radius: 0;
    }

    Best regards,
    Mike

    in reply to: Event Calendar imports all 1970 #1439615

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: WordPress 6.5 – Enfold Implications and Settings? #1439602

    Hi,
    The documentation says that it adds to the Block Editor that can be used in Classic themes this means themes that are not built on the Block Editor API, it doesn’t mean the Classic Editor which WordPress has already said the they will no longer support or maintain.
    To use these features you must use the Block Editor and block elements to build your page, this will not work with Advanced Layout Builder pages, the ABL doesn’t support Block elements in the builder.
    We can leave this thread open if you wish.

    Best regards,
    Mike

    in reply to: Pagination issues #1439600

    Hi,
    Glad to hear that you found the plugin, since this is not related to the theme shall we close this thread then?

    Best regards,
    Mike

    in reply to: WordPress 6.5 – Enfold Implications and Settings? #1439598

    Hi,
    It looks like you have this custom css in a file named csshero-static-style-baars-1-00.css so I assume that is is from the csshero plugin:

    html > #top > #wrap_all > #header > #header_main > div {
      padding: 81;
      margin-right: 32.05px;
    }

    removing this css should solve.
    If you need further help please open a new thread so we can assist, as this is not your thread posting your admin login here will not be private and you will not see our comments in the Private Content area.

    Best regards,
    Mike

    in reply to: System does not show theme update #1439576

    Hey Kauch_01,
    To update your old version of Enfold you will need to do so manually like this: Download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg

    Best regards,
    Mike

    in reply to: Recovery functions-enfold.php #1439575

    Hi,
    Go to your Theme Forest account where you bought the theme, there you can download the theme that you paid for.
    Then get the functions-enfold.php file from the download and use it to replace the one on your webhost server.

    Best regards,
    Mike

    Hi,
    Thanks this seems to be a WordPress Block Editor feature, but after much research I didn’t find a way to remove it.
    I have asked the rest of the team for ideas on removing it, for now you can ignore it.

    Best regards,
    Mike

    in reply to: Recovery functions-enfold.php #1439539

    Hey Aubin,
    I recommend downloading the theme zip file from your Theme Forest account and extract it to your desktop, then find the file “functions-enfold.php” and use it to replace the one on your site via FTP or your webhost file manager.

    Best regards,
    Mike

    in reply to: Saving didnt work #1439538

    Hi,

    I see a lot of errors for server-generated directory index forbidden by Options directive this sounds like you have some server setting making some of your directories forbidden.
    I’m not a server expert so you should have your webhost try to solve this.

    Best regards,
    Mike

    in reply to: contact form notification in Chinese? #1439537

    Hi,
    Perhaps they don’t know how the javascript file email-decode.min.js was added, my research points to a Cloudflare Email Address Obfuscation option in your Cloudflare settings. I don’t use Cloudflare but see if you can find it. I still recommend completely disabling Cloudflare from your site and see if this helps, it will probably take a few hours for it to be disabled and the cache to be cleared enough for you to test, but I’m pretty sure that this error is from something other than the theme, like a plugin or external service, since my test site doesn’t have this error and we have not seen any other reports of this.

    Best regards,
    Mike

    Hi,
    I don’t know how you added the MEINUNG and Meinung_Seite templates, I don’t see them as I would expect, so you will need to remove them, not with the function above but however you added them in the first place. If you don’t remember how you added them then nevermind.

    Best regards,
    Mike

    in reply to: Change Doughnut Chart #1439535

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Upgrade version for Enfold Theme #1439518

    Hey Bogdan Scalco,
    Thanks for the link, your client is using a old version of the theme v4.5.2, they should update to 5.7
    To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg

    Best regards,
    Mike

    in reply to: Change Mobile Logo Size #1439516

    Hi,
    Try this css instead:

    @media only screen and (max-width: 479px) { 
    	#menu-item-shop .cart_dropdown_link {
        padding: 0;
    	}
    	.responsive #top #menu-item-shop.cart_dropdown {
    		margin-left: -64px;
    	}
    	.responsive #top #header_main>.container .main_menu .av-main-nav>li>a {
    		padding: 0 0 0 10px;
    	}
    	.responsive #top #header_main > .container .main_menu .av-main-nav > li.av-burger-menu-main.menu-item-avia-special > a {
    		padding: 0 0 0 42px;
    	}
    	.logo img {
        max-height: 70px !important;
    }
    }

    for this result:
    Enfold_Support_5370.jpeg
    To show a open search bar you would need to add a header widget and then increase the size of your header. But since it would take up room on the mobile devices do you think that it would be used by most of your visitors, or would the current search icon work for the few people that might use it?
    Enfold_Support_5373.jpeg

    Best regards,
    Mike

    in reply to: Layoutprobleme bei mobiler Ansicht der Seite #1439513

    Hi,
    Glad to help, please let us know if you need further help on this topic or if we should close this thread.

    Best regards,
    Mike

    Hi,
    You are using a blog element on a page to show your bolg. you are not using a “template” you don’t need to remove the other “templates” and you don’t need to “add” templates.
    The reason you page doesn’t show correctly is because to set the page as the default blog:
    Enfold_Support_5366.jpeg
    this is not the setting you want, I correct it for you:
    Enfold_Support_5368.jpeg
    I corrected your “template” error and now you page shows correctly.
    Please remove your “templates” this is not the correct approach.

    Best regards,
    Mike

    in reply to: Pagination issues #1439487

    Hi,
    I linked to your /blog/ page above and again below. I don’t know the name of the plugin but the element has the wpspw prefix.
    Since they are noindex pages you can ignore them, you can also add them to your robots.txt so the won’t be crawled like this:

    User-agent: *
    Disallow: /page
    Disallow: /ru/page
    Disallow: /it/page
    Disallow: /nl/page
    Allow: /wp-content/uploads

    some other disallows that some find helpful like wp-includes, wp-admin, and the search strings “?”:

    Disallow: /cgi-bin
    Disallow: /wp-admin
    Disallow: /wp-includes
    Disallow: /wp-content/plugins
    Disallow: /wp-content/cache
    Disallow: /wp-content/themes
    Disallow: /*?*
    Disallow: /*?

    Best regards,
    Mike

Viewing 30 posts - 3,451 through 3,480 (of 34,999 total)