Cookie message google recaptcha

Hey dreamreader,

Thank you for the inquiry.

Have you tried setting the Enfold > Privacy & Cookies > Cookie Handling > Default Cookie Behaviour settings to the first or second option? Concerning the issue with Firefox and Chrome, try to remove the local cookies or purge the browser history.

Google recaptcha still reports an error message with the contact form.

What is the error being reported? Would you mind providing a screenshot? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:

1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
2.) Locate the option to upload a file or an image.
3.) Select the screenshot file from your computer or device and upload it to the platform.
4.) After the upload is complete, you will be provided with a shareable link or an embed code.
5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

Best regards,
Ismael

Hi,
As I understand your situation, when you have the enable the cookie consent messages (cookie bar) enabled the cantact form Google recaptcha is disabled and shows a message, this is the correct behavior, and then when the user accepts the cookie bar the Google recaptcha message doesn’t go away, to correct this go to the theme settings and when you enable the cookie consent messages (cookie bar), go to the bottom of the panel and enable the Show advanced options and enabled Auto Reload Page on Accept Settings

Now the page should reload when the cookie bar is accepted and the Google recaptcha will show.

Best regards,
Mike

Hi,
Perhaps you have a plugin conflicting with the setting because the enable the cookie consent messages (cookie bar) option shows correctly for me in Chrome:

and in Firefox:

Try disabling all of your plugins and then reload the page. If that doesn’t help try creating a second admin account and then login with that account and check.

Best regards,
Mike

Hi,
It works for me, I enabled the cookie bar with Firefox and then disabled it with Chrome. Did you try with this login link?

Best regards,
Mike

Hi,
Are we talking about this setting?


because it shows & works for me in Chrome and Firefox, perhaps you have adblock enabled in your browsers or some other extension.

Best regards,
Mike

Hi,
Well I enabled the cookie bar for you in Chrome and the bar shows when I test the site.
But if you can’t see the settings link in the screenshot above then perhaps something on your end is blocking it and perhaps you also won’t see the cookie bar?
It is strange because it works for me.

Best regards,
Mike

Hi,
Ok, thanks for the update, we will go ahead and close this thread and at a later date if you choose to look into this again please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike