Forum Replies Created

Viewing 30 posts - 32,311 through 32,340 (of 35,121 total)
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  • in reply to: Zen Menu Logic not working with New Enfold Mobile Menu #847393

    Hi,
    The link is in the Private Content area
    Let us know we you have it, so I can close this thread.
    This is a part of the coming update.
    Make sure to save a copy of the original file to have a fallback and that you are using Enfold 4.1.2.
    Please clear your browser cache, Server cache and reload the page (sometimes you need to close the browser and reopen a new browser window and reload the page several times).

    Best regards,
    Mike

    Hi,
    I believe that there is a plugin conflict, while I disabled all of the plugins that I could, there are 4 that I could not disable, they seem to be on a MU network. Please see screenshot in Private Content area.
    I then activated the debug mode and copied your page to my localhost to recreate your page, there the images didn’t open when click, just as you wanted and how the settings are set. Please see screenshot in Private Content area.
    I suggest Try disabling all plugins, even MU, and clearing your host cache, you could also try Enable Avia Layout Builder Debug and creating a new page like I did.

    Best regards,
    Mike

    in reply to: https://woodruffway.com/employees #847388

    Hi,
    Please let us know if this gets resolved. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Zen Menu Logic not working with New Enfold Mobile Menu #847289

    Hi,
    Please see Private Content area for link,
    Make sure to save a copy of the original file to have a fallback and that you are using Enfold 4.1.2.
    Please clear your browser cache, Server cache and reload the page (sometimes you need to close the browser and reopen a new browser window and reload the page several times).

    Best regards,
    Mike

    in reply to: Enfold and Watchguard #847282

    Hi,
    Thank you for sharing your solution, shall we close this then?

    Best regards,
    Mike

    in reply to: scroll down arrow not working correctly #847280

    Hi,
    I was able to fix the issue, you had another slider below the first slider with the screen options of hidden on desktop, so when the move down arrow was clicked there was no #next-section to move to. I changed the order of the two sliders and now the arrow points to your grid row as the #next-section.

    Best regards,
    Mike

    Hey stadtmensch,
    Background videos do not auto play on mobile, this is a device restriction. However, you could use a video element to show your video on mobile.
    First make your color section or slider hidden on mobile in the screen options tab of the element, then add a video element above or below, and set it to be hidden on desktops. Then depending on the screen size one or the other will show, but not both.

    Best regards,
    Mike

    in reply to: CSS for color sections 'minimum height' #847271

    Hey nulrick,
    Try to give the color section an ID in the box at the very bottom of the color section options.
    Then use the ID to change the min-height in your css.

    #ColorSectionName {
        min-height: 20px!important; 
    }

    Best regards,
    Mike

    in reply to: Layer Slider #847269

    Hey cosburg,
    I viewed with Chrome and Safari side by side on Win10, and don’t think I saw the issue, please see screenshot in Private Content area, and could you post a screenshot of what you see? Perhaps it’s only happening for Safari on Mac?

    Best regards,
    Mike

    in reply to: Fixed small header but main scrolls #847268

    Hi,
    I found a post with a code snippet that addresses a similar issue, you may find this useful : https://kriesi.at/support/topic/hellobar-and-sticky-sub-menu-conflict/#post-656372

    Best regards,
    Mike

    in reply to: 6 columns in a color section : 3 methods, no result fo me -( #847267

    Hi,
    I tried Vinay’s one : https://kriesi.at/support/topic/6-column-grid/
    on my localhost and achieved the 6 columns
    2017-09-02_213452
    Yet I could not on your page, I didn’t see the css needed for the 6 columns, so I added to you quick css, where had you added it?
    I then tried creating a new page called test, see link in Private Content area, which did work, so there is some code on for first page causing the break.
    Try recreating the page from scratch without copying the code, hope this helps.

    Best regards,
    Mike

    in reply to: Use all enfold demo theme content #847266

    Hi,
    Sorry I’m unable to download that pack without paying for it, and it is not a zip download in the demos like the other ones I provided for you. The link to this pack was the only one I could find in our system. As for a package of all icons, Please feel free to request – or vote if already requested – such feature on Enfold feature request form.

    Best regards,
    Mike

    in reply to: Backslashes Stripped from Table #847263

    Hi,
    I see you are using javascript to input the backslash, try changing it like this:

    
        jQuery(window).load(function(){
          jQuery('.backslash').replaceWith('\');
        });
      

    Or try removing the javascript and try this code in the General Styling > Quick CSS field:

    .backslash:after {content: '\';}

    Yet keep your span backslash class in your post:

    <span class="backslash"></span>

    Best regards,
    Mike

    in reply to: https://woodruffway.com/employees #847261

    Hey buddy1,
    I believe that this function would be dependent on your plugin “ReForce3 Pop-Up” perhaps their support forum could assist you, as supporting 3rd party plugins is beyond our scope.

    Best regards,
    Mike

    in reply to: Woocommerce Product Reviews Pro #847259

    Hey Jason,
    In one message “Product Reviews enabled, the reviews section is not displaying on all products” in turned out that “enabling reviews” can be turned on or off on individual products.
    Yet in another “WooCommerce Product Reviews Pro but I am having no luck with this showing in my product pages.” there was no feedback.
    For “WooCommerce product reviews. The Stars for “Your Ratings” not showing up on desktop only.” there was a CSS fix.
    So it is hard to say if on a whole the plugin works well with Enfold, it depends on the issues you are having.
    I didn’t check the plugin author’s support fourm, there maybe more answers there for you.

    Best regards,
    Mike

    in reply to: Post Slider: Offset is not working #847258

    Hi,
    Please update to the latest version, it looks like you are using v3.8
    Try to update manually via FTP: https://vimeo.com/67209750
    Or: http://kriesi.at/archives/the-complete-guide-to-updating-enfold
    I recommend backing up with: https://wordpress.org/plugins/duplicator/

    Best regards,
    Mike

    in reply to: Custom jquery Magazine module pagination #847257

    Hi,
    Thank you @Mariusz for any insight :)

    Best regards,
    Mike

    in reply to: No breadcrumbs with left sidebar #847255

    Hi,
    Thank you for sharing your solution, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: color section sticky #847254

    Hey cipriana,
    You would need to use a plugin for that, such as: https://wordpress.org/plugins/sticky-menu-or-anything-on-scroll/

    Best regards,
    Mike

    Hi,

    @702arts

    the login is not working for me please check, Victoria asked if you had disabled the Editor submenu in the Appearance menu?

    Best regards,
    Mike

    in reply to: Header in stretched layout max-width problem #847250

    Hi,
    Try this code in the General Styling > Quick CSS field:

    @media only screen and (min-width: 1440px) { .html_header_top.html_bottom_nav_header #header_main {max-width: 1310px!important; padding-left: 6%;}}

    Please see screenshot in Private Content area

    Best regards,
    Mike

    in reply to: Mobile Menu #847248

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Woocommerce not adding tax #847247

    Hey buddy1,
    I found that sometimes the “woocommerce_tax_rate_locations” table is missing in the database, please see this article to see if it happened to you and for the fix No tax in Woocommerce? Here’s the fix!

    Best regards,
    Mike

    in reply to: Down arrow #847244

    Hi,
    Try following step 2, adding a color section below your slider with the scroll down arrow option checked, then add this code in the General Styling > Quick CSS field:

    .scroll-down-link {top: -140px;}

    it will move the scroll down link up to your slider. adjust the number to suit.
    2017-09-02_171217

    Best regards,
    Mike

    in reply to: Thank you Message after suscribing to the Newsletter #847239

    Hi,
    Were you able to resolve this? When I checked the thank you message was in white, please see screenshot in Private Content area.

    Best regards,
    Mike

    in reply to: PRODUCT LIST #847237

    Hi,
    You can put the link in the text box where you describe your product when you edit your product.
    You can disable header, sidebar and footer in the layout options panel to the right when you edit your product, but I had thought that you would be using a new page to display these popups, which would be done in the same way.

    Best regards,
    Mike

    Hi,
    Sorry your image link is not working, please upload again.

    Best regards,
    Mike

    in reply to: How to modify menu structure #847232

    Hi,
    Please see screenshots 1 & 2 in Private Content area for the left sidebar menu example and the setting to accomplish it.
    Is this what you had in mind?
    Or did you want screenshot 3, in which case change your Menu and Logo Position to “Logo left, Menu below” and add this code in the General Styling > Quick CSS field:

    .av-main-nav li {float: none!important; }
    .html_header_top .av_bottom_nav_header #header_main_alternate .main_menu ul:first-child > li > a {height: 30px!important; line-height: 30px!important;}
    .html_header_top.html_bottom_nav_header #header_main_alternate .main_menu> div {top: -65px !important;}

    Best regards,
    Mike

    in reply to: sidebar not showing #847226

    Hey handanhy,
    I was unable to login, Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Mike

    Hi,
    I was unable to login, but I tested the setting of “don’t add a link to the images at all” on a Gallery with Preview on my localhost to check that it works, which it should. I would suggest ensuring that the setting was saved and try disabling your plugins to ensure there is not a conflict.
    If you still experience this issue please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Mike

Viewing 30 posts - 32,311 through 32,340 (of 35,121 total)