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  • #821640

    Hi,

    My sub-menu items (Mega Menu) are not showing on Mobile after update to 4.1.1
    However, as soon as I put on of the two items 1 level deeper it appears again.

    Layout:

    HOME
    ABOUT US
    WHO WE ARE
    WHAT WE DO
    PROJECTS
    SCHOOL SUPPLIES
    AFRIPADS
    DEWORMING
    SCHOOL UNIFORMS
    HOW YOU CAN HELP
    BLOG
    DONATE

    The menu-items on the desktop version are working fine.

    Please let me know if you need any more information.
    Thanks for your help!

    • This topic was modified 6 years, 10 months ago by Klaasbaas1983.
    #821920

    Hey Klaasbaas1983,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    #821955
    This reply has been marked as private.
    #822244

    Hi,
    The burger menu doesn’t support html in columns to create menu image links, you need to create a sub item under it as a page & check “description” from the “screen options” at the top of the Menu page.
    Your code in the description box would look like this:

    <a href="https://www.cityshine.org/who-we-are-charity-ngo/"><img class="aligncenter size-square" src="https://www.cityshine.org/new/wp-content/uploads/cityshine_staff_thumb.jpg"width="180" height="180" /></a>

    postimage
    postimage
    postimage

    Best regards,
    Mike

    #822245

    Hi,
    The burger menu doesn’t support html in columns to create menu image links, you need to create a sub item under it as a page & check “description” from the “screen options” at the top of the Menu page.
    Your code in the description box would look like this:

    <a href="https://www.cityshine.org/who-we-are-charity-ngo/"><img class="aligncenter size-square" src="https://www.cityshine.org/new/wp-content/uploads/cityshine_staff_thumb.jpg"width="180" height="180" /></a>

    postimage
    postimage
    postimage

    Best regards,
    Mike

    #823475

    Hi, I have the same problem, I update today to 4.1.2 and “Display submenu item on click” DON’T WORK ON MOBILE (iPhone 6s).

    Somebody can help me?

    #823573

    I resolved this way.
    The problem was to use this “#” symbol to make no links to the main column of the menu. I removed this “#” symbol and I entered this: “https: //” and it returned all to normal, it works perfectly.
    I hope I’ve been useful to someone.

    #823577

    Hi,

    @giorgio_betagrafic
    , thanks for sharing your solution, and Thank you for using Enfold.

    Best regards,
    Mike

    #823894

    Hi,
    I did the tests and I saw that desktop and laptop work just fine with FIREFOX but not with CHROME and NEVER WITH SAFARI.
    Now it’s URGENT that some of the technical support comes alive to solve the problem.
    Othes
    Thank You

    #824683

    Hi Mike,

    Thank you for helping me.

    I’ve been trying to reproduce what you sent me, but was unable to do so.
    This is as far as I could come and doesn’t even look the way I want it to look:

    https://postimg.org/image/8p0sqqh0b

    https://postimg.org/image/k03gf3nvf

    https://postimg.org/image/ae9vyswpn

    Sorry to ask for step-by-step instructions, but can’t seem to figure it out.

    Thank you for your help

    • This reply was modified 6 years, 10 months ago by Klaasbaas1983.
    #824789
    #825122

    The problem was to use this “#” symbol to make no links to the main column of the menu. I removed this “#” symbol and I entered this: “https://” and it returned all to normal, it works perfectly.

    Works for me too – thanks a lot!

    #825153

    Hi,
    I did the tests and I saw that desktop and laptop work just fine with FIREFOX but not with CHROME and NEVER WITH SAFARI.

    #827377

    Hi,

    @giorgio_betagrafic
    can you please add a screenshot of the difference between Firefox and Chrome? I believe it is working for me in Chrome for windows.

    Best regards,
    Mike

    #828427

    Hi.
    I have a Mac computer wiht macOS Sierra v. 10.12.6.
    If I use the (#) symbol with Firefox works good, but in Chrome and Safari open an empty page (white).

    #828929

    Hello I work on Windows (Chrome, Firefox, Edge) and iOs (Safari, Chrome),
    and “#”, “#?something” and “https://&#8221; don’t work on any browser for me :(

    #829750

    I just noticed that in Chrome (Windows) the “https://&#8221; linked to about:blank instead of no link at all in Firefox. So I had to go back to “#” and “Always display submenu items” on mobile devices. Sorry, this is just annoying.

    #830469

    Hey!

    The columns are not displaying because they are empty. The new menu script will not render empty mega menu columns or columns that do not contain any sub menu items.

    Cheers!
    Ismael

    #832331
    This reply has been marked as private.
    #833937

    Hi Mike,

    Thank you for helping me.

    I’ve been trying to reproduce what you sent me, but was unable to do so.
    This is as far as I could come and doesn’t even look the way I want it to look:

    https://postimg.org/image/8p0sqqh0b

    https://postimg.org/image/k03gf3nvf

    https://postimg.org/image/ae9vyswpn

    Sorry to ask for step-by-step instructions, but can’t seem to figure it out.

    Thank you for your help

    #834566

    Hi,


    @Klaasbaas1983
    : That is the default layout. Could you please provide a screenshot of the layout that you’re expecting?

    @Arne: The mobile looks fine when I checked it. Could you please provide a screenshot of the issue?

    Best regards,
    Ismael

    #834682

    I wish I could show you the layout that I’m expecting, but that’s the very reason I’ve opened this ticket.
    I want my submenus to show as before the update to 4.1.1

    I understand (or I actually don’t understand the rationale) that it doesn’t display the colums if they’re empty.
    Isn’t there something I can do to fix this?

    For desktop: menu should show all pages in a mega menu horizonally
    For mobile: menu items should show vertically

    I’ve provided Rikard with login to my website. Perhaps you can help me?
    I’ll send the creds to you if needed.

    Thanks for your help!

    #834927

    Hi,

    For desktop: menu should show all pages in a mega menu horizonally
    For mobile: menu items should show vertically

    In the mega menu item, create a column for each image.

    Best regards,
    Ismael

    #835301
    This reply has been marked as private.
    #836234

    Hi,

    @Arne: Thank you for the update. I review the thread but I can’t find the login credentials to the site. Please create a new thread and provide the login details. We’ll continue there.

    Best regards,
    Ismael

    #837262

    Thanks @giorgio_betagrafic – your solution fixed it for me. :)

    #837708

    Hi,


    @wizard247
    : Great! Glad it helped. If you have the time, please edit the js > avia.js file, remove everything then replace it with the following code.

    // https://pastebin.com/qmubdK8n

    Purge the cache or hard refresh before checking the page.

    Best regards,
    Ismael

    #840509

    Thank you all. The code suggestion works…but not on iphone7 (haven’t tested others) now. iphone 6 and others is ok. Anyone else having this problem? It appears to be related to the megamenu sub menus not showing their sub menu. If not megamenu then the pull down shows and works . Is there any tweak to this fix that will allow it to work on iphone7 also? Thanks in advance.

    #842304

    Hi,


    @solostrength
    : Could you please provide a screen cast of the iPhone 7 issue? Please remove browser cache or hard refresh after adding the script modification above.

    Best regards,
    Ismael

    #843712

    Experiencing same issue. Tried the pastebin JS. Commenting to follow for solution.

Viewing 30 posts - 1 through 30 (of 38 total)
  • The topic ‘Sub-menu items (Mega Menu) not showing on Mobile version after update to 4.1.1’ is closed to new replies.