Page 1077 – Support | Kriesi.at – Premium WordPress Themes

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July 22, 2017 at 4:33 pm in reply to: Migrating a site: Issues with the Enfold Builder #827869

Mike
Moderator

Hi,
If I understand correctly, you use getflywheel.com to build sites that you clone to a different getflywheel.com account for your customers? Is the clone process getting all files, plugins, and themes, active and not active?
Please try switching themes to the WP default before your clone, then move and activate Enfold to see if that works. My thought is that the shadow copy feature in the clone script has an error.
Too bad you can’t use https://wordpress.org/plugins/duplicator/ as I’ve never had an issue with it.

Best regards,
Mike

July 22, 2017 at 4:15 pm in reply to: Sub menu not visible #827710
Mike
Moderator
Hey JarekN,
Try this code in the General Styling > Quick CSS field:
```
.sub-menu {opacity: 1 !important; }
```
Best regards,
Mike
July 22, 2017 at 4:11 pm in reply to: New mobile menu – highlight active element #827709

Mike
Moderator

Hey L,
Sorry, this feature has not been added yet, Please feel free to request – or vote if already requested – such feature on Enfold feature request form.

Best regards,
Mike

July 22, 2017 at 4:06 pm in reply to: iframe 100% height and width on desktop and mobile #827651

Mike
Moderator

Hi,
Do you still have Victoria’s code in place? Please remove so we can try again.
I ask because I see no padding around your iframe, yet the thumbnails are below the screen.

Best regards,
Mike

July 22, 2017 at 4:01 pm in reply to: Icon Menu and iPad #827600

Mike
Moderator

Hey Siracher,
Please try this to see if it helps: https://kriesi.at/support/topic/linking-to-anchor-menue-covering/#post-214325

Best regards,
Mike

July 22, 2017 at 3:46 pm in reply to: submenu on mobile is not visible #827500

Mike
Moderator

Hi,
For Sub Menu Items Mega Menu Not Showing On Mobile Version,
many have found that when using the “#” symbol to make no links in the main column of the menu. Removing the “#” symbol and entering “https: //” fixed it.

Best regards,
Mike

July 22, 2017 at 3:45 pm in reply to: Transparent Header (4.1.1) #827499

Mike
Moderator

Hi,
I’m not sure we are looking at the same thing, because your header looks transparent to me, please see Private Content area.
Can you explain and add screenshots?

Best regards,
Mike

July 22, 2017 at 3:33 pm in reply to: Error Editor #827494

Mike
Moderator

Hey Besteam,
Can you please include a admin login in the private content area so we can take a closer look.

Best regards,
Mike

July 22, 2017 at 3:15 pm in reply to: Sub-menu items (Mega Menu) not showing on Mobile version after update to 4.1.1 #827377

Mike
Moderator

Hi,

@giorgio_betagrafic can you please add a screenshot of the difference between Firefox and Chrome? I believe it is working for me in Chrome for windows.

Best regards,
Mike

July 22, 2017 at 3:10 pm in reply to: Mailchimp integration #827358

Mike
Moderator

Hi,
I’m not sure I understand, I see a newsletter visible on your page. see screenshot in Private Content area.

Best regards,
Mike

July 22, 2017 at 3:06 pm in reply to: Adding a widget to the header_meta area #827341

Mike
Moderator

Hi,
Please create an account for us to login to your site, thanks.

Best regards,
Mike

July 22, 2017 at 3:03 pm in reply to: center image in grid column #827307

Mike
Moderator

Hi,
You seem to have two images, one centered in the column, the other centered in the screen in the background. yet they are the same image? Wouldn’t you just want to remove one of them? I’m not sure want you are trying to accomplish, can you explain?

Best regards,
Mike

July 22, 2017 at 2:51 pm in reply to: Images unsharp in Chrome #827273

Mike
Moderator

Hi,
I have tested in Chrome 59.0.3071.115 for windows, yet can see no difference. Is that the same version you are using?

Best regards,
Mike

July 22, 2017 at 2:46 pm in reply to: Latest menu not working on mobile (hotel demo) #827261

Mike
Moderator

Hi,
Are you looking for 4.04 or 4.07, are they not listed in your Theme Forest account? Have you created a full backup with a plugin such as https://wordpress.org/plugins/duplicator/ should you have down grade issues?

Best regards,
Mike

July 22, 2017 at 2:35 pm in reply to: Sub Menu do not appear in mobile menu since 4.1 #827259

Mike
Moderator

Hi,
Many have found that for Sub Menu Items Mega Menu Not Showing On Mobile Version,
many have found that when using the “#” symbol to make no links in the main column of the menu. Removing the “#” symbol and entering “https: //” fixed it.

Best regards,
Mike

July 22, 2017 at 2:34 pm in reply to: LayerSlider WP: Width-Problem after update #827258

Mike
Moderator

Hi,
Which version did you find working correctly for you? In the other thread I didn’t see that you tried disabling your plugins, and I see you have many, can you try and add screenshots so we are sure we are looking at the same issue?

Best regards,
Mike

July 22, 2017 at 2:25 pm in reply to: Color section background image is not responsive? #827256

Mike
Moderator

Hi,
I was unable to login due to something blocking it, please review your settings.

Best regards,
Mike

July 22, 2017 at 2:21 pm in reply to: Mobile menu issues 4.1 #827253

Mike
Moderator

Hi,
@Arne Thank you for sharing your solution.

Best regards,
Mike

July 22, 2017 at 9:02 am in reply to: Mobile Menu – Submenu Items don't show #826844

Mike
Moderator

Hi,
There is an issue with Menu and Kriesi is working hard to get it short out. We really appreciate your patience, until we have it short out.

Best regards,
Mike

July 22, 2017 at 9:00 am in reply to: Menu not appearing in header #826842

Mike
Moderator

Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.

Best regards,
Mike

July 22, 2017 at 8:57 am in reply to: Problem with inline color formatting on Special Headings #826841
Mike
Moderator
Hey Steve,
Try:
```
<span style='color: red;'>Your Text </span>
```
Best regards,
Mike
July 22, 2017 at 8:51 am in reply to: Adding an icon to the form submit button. #826840

Mike
Moderator

Hey talawar,
I was going to suggest using the shortcode wand in the default editor, but I think you have tried that?
Could you link to the form so we can see?

Best regards,
Mike

July 22, 2017 at 8:41 am in reply to: Padding between Footer Widget Columns #826838

Mike
Moderator

Hey Michael,
Please include the url to the page in question so we can take a closer look.

Best regards,
Mike

July 22, 2017 at 8:41 am in reply to: Nex Forms #826837

Mike
Moderator

Hey Michael,
While we don’t offer support for plugins, and suggest asking the plugin author, perhaps if you offer screenshots for what it should look like and the url to the exact page, we could maybe offer a quick fix.

Best regards,
Mike

July 22, 2017 at 8:33 am in reply to: Headline Rotator Stops when screen size changes #826834

Mike
Moderator

Hey dmpitzer,
Sorry I was unable to duplicate this issue in Chrome or Firefox, I will ask the team to also try.

Best regards,
Mike

July 22, 2017 at 8:29 am in reply to: Add javascript to a page / site #826832

Mike
Moderator

Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.

Best regards,
Mike

July 22, 2017 at 8:26 am in reply to: Lightbox problem #826831

Mike
Moderator

Hey mcatcat,
I fixed it by checking “Lightbox Modal Window” in the Enfold Theme Options
Please clear your cache :)

Best regards,
Mike

July 22, 2017 at 8:23 am in reply to: Latest Version crashed site #826829
Mike
Moderator
Hi,
I was able to bring you site back on line by renaming
```
/wp-content/themes/enfold-child/header.php to /wp-content/themes/enfold-child/header.php.old
```
You still need to login to WP and change your LayerSlider to fix another error.
Even though you down graded, your layerSlider setting are for the newer version which are stored in the database. You can still see all of your header.php customizations for your child theme by opening /wp-content/themes/enfold-child/header.php in cPanel.
To get your site back the way it was you could upload the same version before the first error and rename header.php.old to header.php

Best regards,
Mike
July 22, 2017 at 8:05 am in reply to: No Burger Menu and Repeated Background Image After 4.1.2 Enfold Update #826828

Mike
Moderator

Hi,
There is an issue with Mega Menu and Kriesi is working hard to get it short out. We really appreciate your patience, until we have it short out.

Best regards,
Mike

July 22, 2017 at 8:05 am in reply to: Change body background color through CSS #826826

Mike
Moderator

Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.

Best regards,
Mike
Author

Posts

Viewing 30 posts - 32,281 through 32,310 (of 34,546 total)

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