Forum Replies Created

Viewing 30 posts - 30,511 through 30,540 (of 34,863 total)
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  • in reply to: Video in lightbox- problem #892694

    Hey thanp73,
    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Mike

    in reply to: I Frame #892691

    Hi,
    Can you please include a admin login in the private content area so we can take a closer look.

    Best regards,
    Mike

    in reply to: Center align Product category above products #892677

    Hi,
    Strange, it is looking centered to me. which browser are you using? I checked with Chrome. please see screenshot in Private Content area.
    Please try clearing any cache plugin and your browser cache.

    Best regards,
    Mike

    in reply to: General Styling Not Working #892671

    Hi,
    Glad to hear, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: categories and tag fonts in the shop sidebar #892670

    Hi,
    Your site seems down to me, please check.

    Best regards,
    Mike

    in reply to: Form submissuon: how to scroll to the first error? #892667

    Hi,
    This seems to work for me, but the form is much smaller so it’s hard to tell. Please try on the other form.

    Best regards,
    Mike

    in reply to: Can only see first page of blog post entries #892666

    Hi,
    I changed your “Conditional display” in the blog element to always show, and now the pagination show. Please check.

    Best regards,
    Mike

    in reply to: Customize accordion #892664

    Hi,
    I see your are using Enfold v4.1, perhaps this is why you don’t see the styling tab in my screenshot. Please try updating to v4.2

    Best regards,
    Mike

    in reply to: Fonts not loading on mobile browsers #892662

    Hi,
    Glad to hear, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: enfold 4.2 layerslider not working #892661

    Hi,
    Strange, the slider shows only when you scroll down a little past the special heading, yet if you put the special heading below the slider it will show right away. Please try Try disabling your plugins to see if that resolves the issue. On my localhost I don’t have this issue with your slider.

    Best regards,
    Mike

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Add link below featured image on post page #892652

    Hi,
    Can you please include a admin login in the private content area so we can take a closer look. Also include FTP access. I will look at your child theme loop-index file and may apply it to your parent theme to verify the changes are working before finding why the child theme file is not applying.

    Best regards,
    Mike

    Hi,
    You can’t name two widgets with the same name, you will need to use “Footer – column1” & “Footer – column1a” then use your conditional rules to have one shown for each language, while hiding the other.

    Best regards,
    Mike

    Hi,
    I have tried logging in and looking at your sliders, but could not, please check login info. Testing on my Android shows that at mobile view (360px) the slider is mostly behind the header. Please see screenshot 1 in Private Content area.
    Yet when I hold my device landscape, (640px) the slider doesn’t show at all, Please see screenshot 2 in Private Content area. Do you have another slider for this size?

    Best regards,
    Mike

    in reply to: Customize Table #892601

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: General Styling Not Working #892457

    Hey miobeeno,
    It looks like your colors are working now, I don’t see any green text. Please see screenshot in Private Content area .
    Try clearing your browser cache.

    Best regards,
    Mike

    Hi,
    You have not entered a Map API key and you are using Enfold v4.1.2 which is giving you the RetiredVersion API error.
    Please update Enfold to v4.2 and get a Map API key at Enfold Theme Options > Google Services > Google Maps

    Best regards,
    Mike

    in reply to: Turn Off Safe Mode of Avia Builder? #892452

    Hi,
    Sorry that is not possible, you can’t switch between the two editors.
    You can see the shortcode of the builder for each page by Enabling Avia Layout Builder Debugger

    Best regards,
    Mike

    in reply to: Link Post format in Magazine title not linking out #892450

    Hi,
    I see your post formats are “link”, so if you add a link at the top of your page in the default editor like this:

    <a href="https://wordpress.org/plugins/page-links-to/">Lorem ipsum</a>

    the post title and Featured Image will link to that url.
    Or you could try this plugin which offers more options: Page Links To

    Best regards,
    Mike

    in reply to: Form submissuon: how to scroll to the first error? #892404

    Hey vividus7,
    If you are able to adjust the return url, or form action url, for your form you could add the id #ajaxresponse_1 to the end of the url.
    If this is not an option, you could try using jquery to set the focus:

    <script type="text/javascript"> 
        $(document).ready(function(){ 
            setTimeout("try{document.getElementById( 'ajaxresponse_1' ).focus();}catch(error){}",100); 
        }); 
    </script>

    Here is another possible solution: Scroll to top after Ajax content load

    Best regards,
    Mike

    in reply to: need custom post type to use blank page template #892398

    Hi,
    You could try making a iframe popup.
    2017-12-31_162105
    First create a new page that will be your popup either with a blank template or hide the Header, Footer & Title Bar:
    2017-12-31_160816
    You could use the advanced layout builder, or as I did, paste the html code from your example popup in a code block element.
    2017-12-31_161029
    Then add the css in the General Styling > Quick CSS field that will create your blue header with the image, this is what I used:

    .lightbox-leaders .top {
        color: #fff;
        background-color: #00aeef;
    }
    .lightbox-leaders .top:after {
        position: absolute;
        top: 0;
        right: 152px;
        height: 100%;
        width: 304px;
        background: url(https://boldearth.com/wp-content/themes/boldearth/images/lightbox-top-2x.png) no-repeat 50% 0;
        background-size: auto 9%;
        content: "";
    }

    Then create your link like this:

    http://127.0.0.1/popup/?iframe=true

    in this case, my popup page is http://127.0.0.1/popup/
    and I created a button on my layerslider, but you could link images or text.
    Give it a try, hope this helps.
    *Please note that if your logged in as admin, you will see the admin bar in the popup, but your visitors won’t see this.

    Best regards,
    Mike

    in reply to: Grid Row Border Specifically #892397

    Hi,
    Try this code in the General Styling > Quick CSS field:

    #top.page-id-2783 #main .avia-builder-el-3 .avia-builder-el-4 {
    border-right: 5px solid #000 !important;
    }

    Or you can go to your grid row and edit the one on the left, making the right padding 5px with the color black.
    2017-12-31_151952
    Then make sure the grid row on the right has all padding 0px
    2017-12-31_152728

    Best regards,
    Mike

    in reply to: Buttons width bug #892396

    Hey AliAbabwa,
    Thank you for the video, so the first button is about 5px small on the left and right in mobile? Please include the url to the page in question so we can take a closer look.

    Best regards,
    Mike

    in reply to: Can only see first page of blog post entries #892395

    Hi,
    Has this been resolved? I see you have pagination enabled at the bottom of your first blog page. please see screenshot in Private Content area

    Best regards,
    Mike

    in reply to: Please add this CSS in the next update. #892394

    Hi,
    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Mike

    in reply to: Turn Off Safe Mode of Avia Builder? #892393

    Hi,
    Sorry for the late reply, the Support Forums are closed during the Christmas and New Years holidays. The forum will open again 1/2/2018. When viewing the forum there should be a large message with a blue background at the top of the page.
    Yet we are trying to do some catch up today.

    If I understand correctly, you would like to switch themes but use the AVIA builder code in the new theme? The AVIA builder code will only work in Enfold, so do you mean switch to a new install of Enfold, or a completely different theme?
    When using the AVIA builder on a Post with some content from the default editor, the AVIA builder rules over the default editor, as there is not a way to use the two together. This is by design because of the incompatibility.

    Best regards,
    Mike

    in reply to: Accept.js setting in Authorize.net causing errors #892392

    Hey redeggmarketing,
    I didn’t find the ‘Accept.js’ box in woocommerce to check to see the error, please explain how to enable.

    Best regards,
    Mike

    in reply to: Pre Sales Question #892391

    Hi,
    I have taken a look at your css and find that it is invalid, for example,

    #content #aircraft-name tr td a.clickme{
    background:#777777;
    ...
    }

    is trying to make the background of a link with the class “clickme” #777777
    yet the link is empty, and the text is outside of it in the “td”
    please see screenshot in Private Content area.
    I was not able to go though all of the css to find all the errors. Please check.
    Also, I see you have added the table code to a text block, try using a code block instead.

    Best regards,
    Mike

    in reply to: header #892390

    Hi,
    I added this code in the General Styling > Quick CSS field:

    #header.all_colors.header-scrolled #mega-menu-wrap-avia #mega-menu-avia {line-height: 40px!important; }

    and now on scroll your menu moves up when your logo shrinks.
    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Customize Table #892389

    Hi,
    Try this code in the General Styling > Quick CSS field:

    #top .avia-data-table.avia_pricing_minimal th.avia-center-col {color: red !important;}
    #top .avia-data-table.avia_pricing_minimal tr.avia-heading-row:nth-child(1n+2)>th {background: yellow !important; text-align: right!important; }

    please see screenshot in Private Content area

    Best regards,
    Mike

Viewing 30 posts - 30,511 through 30,540 (of 34,863 total)