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Viewing 30 posts - 3,001 through 3,030 (of 34,576 total)
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  • in reply to: Saving didnt work #1439904

    Hi,
    Sorry to hear this, but we don’t have a way to fix server errors. You can login to your Theme Forest account and request a refund We will go ahead and close this thread, Thank you for your patience and understanding and for using Enfold.

    Best regards,
    Mike

    in reply to: Mega menu offset #1439901

    Hey cambium.digital,
    I believe that this is because you are using custom css to make your menu item display flex with space-between with a custom gap. This changes the placement of your menu items but the mega menu placement is done by javascript and not css so they are not correct.
    You could try this css for the last two mega menu items:

    @media only screen and (min-width: 768px) { 
    #menu-item-28288 > .avia_mega_div.avia_mega2.six.units {
    left: -263% !important;
    }
    #menu-item-28289 > .avia_mega_div.avia_mega1.three.units {
    left: -288% !important;
    }
    }

    and adjust to suit for different screen sizes.

    Best regards,
    Mike

    in reply to: Magazine reverse the date order in only few ones, how? #1439900

    Hey Julien,
    Try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:

    function avf_magazine_entries_query_mod($query, $params)
    {
    if (is_page(3961)) {
    $query['order'] = 'ASC';
    }
    return $query;
    }
    add_filter('avf_magazine_entries_query', 'avf_magazine_entries_query_mod', 10, 2);

    adjust the page ID to suit.
    If you are not using a child theme you could use the WP Code plugin then add a new snippet, in the top right corner use the PHP snippet as the code type:
    Enfold_Support_2680.jpeg
    then add the above code and save.

    Best regards,
    Mike

    in reply to: Add a header widget area #1439895

    Hi,
    I think that your caching plugin was not letting the Quick CSS to show correctly, so I moved the css to WordPress ▸ Customize ▸ Additional CSS and it works good there. I adjusted the css to show a bigger font, please clear your browser cache and check.
    This is the css that is now used:

    @media only screen and (min-width: 768px) and (max-width: 989px) { 
    	#header_main .inner-container .widget .textwidget p span {
        font-size: 24px !important;
     }
    }
    
    @media only screen and (min-width: 990px) and (max-width: 1439px) { 
    	#header_main .inner-container .widget .textwidget {
      	 margin-left: -196%;
      }
    }
    @media only screen and (min-width: 990px) and (max-width: 1439px) { 
      #header_main .inner-container .widget .textwidget p span {
      	 font-size: 14px !important;
      }
    }
    
    @media only screen and (min-width: 1440px) and (max-width: 1670px){
      #header_main .inner-container .widget .textwidget {
          margin-left: -97%;
      }
    }
    @media only screen and (min-width: 1440px) and (max-width: 1670px) { 
      #header_main .inner-container .widget .textwidget p span {
      	 font-size: 24px !important;
      }
    }
    
    @media only screen and (min-width: 1671px) {
      #header_main .inner-container .widget .textwidget {
          margin-left: -66%;
      }
    }
    @media only screen and (min-width: 1671px) { 
      #header_main .inner-container .widget .textwidget p span {
      	 font-size: 38px !important;
      }
    }
    
      #header_main .inner-container {
      display: flex; 
      flex-wrap: wrap; 
      justify-content: center;
      align-content: center;
      }
      #header_main .inner-container .widget {
      	padding: 0;
      }
      #header_main .inner-container .widget .textwidget {
        align-content: center;
        height: 100%;
      }

    Best regards,
    Mike

    in reply to: Two problems with the main menue and more… #1439891

    Hi,
    When I check your mobile menu items they do not include any attributes, such as the proper classes:
    Enfold_Support_5412.jpeg
    The parent menu items have classes, but all menu items should have classes, I also don’t know why each menu item is wrapped in a “sub-menu” ul
    this is what they should look like:
    Enfold_Support_5414.jpeg
    note that the current menu item has the class current-menu-item this is what tells the css to highlight it, without classes it won’t work.
    Your desktop menu seems to be correct.
    So I don’t know if this is a plugin conflict or if you have some customization in your child theme because the theme editor is not showing so I can’t see the child theme functions.php.
    Do you know if you have any customizations that might remove the classes?
    Do you want to create a staging site for us the test on?

    Best regards,
    Mike

    in reply to: Saving didnt work #1439885

    Hi,
    Thanks when I try to save a setting in the theme panel I see a 500 server error on the core WordPress file admin-ajax.php:
    Failed to load resource: the server responded with a status of 500 () ▸ /wp-admin/admin-ajax.php
    I’m not sure that would cause this as I’m not a server expert, but I see an error user_get_body(tmpstackbuf, 16384): read from client failed, and when I search online it seems to point to the server reaching a limit in mod_lsapi setting, so you cound ask to have this increased.
    I also note that your PHP max input variables is at a low setting, you should ask to change it to 10000, perhaps these are related, but I don’t know.
    It this doesn’t help then try changing your PHP version down to 8.0, I don’t think this is the issue but it is worth trying.

    Best regards,
    Mike

    in reply to: portfolio category page style changed #1439883

    Hi,
    When I test this function on my test shop site the category and tag archive page show the full size product images.
    Have you tried disabling any other customization functions and plugins? Perhaps one is confliting with it. otherwise please include an admin login in the Private Content area so we can investigate further.

    Best regards,
    Mike

    in reply to: Favicon on ios #1439882

    Hi,
    In my screenshot your favicon shows on a iPhone.

    Best regards,
    Mike

    in reply to: Sudden site-wide display problems #1439881

    Hi,
    Thank you but this file is called “access.log” so it doesn’t show any errors, try to post the “error.log”
    Nonetheless your site still shows the “mixed content” error, so the css files are not loaded and this is why the pages like your contact page are broken.
    Are you sure that WordPress ▸ Settings ▸ General ▸ Site Address and WordPress ▸ Settings ▸ General ▸ WordPress Address both use “https” for your URL?
    This is a screenshot of the setting:
    Enfold_Support_5406.jpeg

    Best regards,
    Mike

    in reply to: Iframe extends beyond edges #1439868

    Hi,
    Thanks for the screenshots, I use a Samsung Galaxy A14. When I check your site now it seems the button is now covered with the lower section, please see the screenshot in the Private Content area.

    Best regards,
    Mike

    in reply to: Enfold Table of Contents Widget Placement #1439867

    Hey pnamroud,
    Our current version is 5.7
    If you are using the Advanced Layout Builder to create your posts you could add a widget element to your posts and add the TOC widget to the sidebar displayed in the widget element.
    2022-04-08_009.jpg
    If you are using the WordPress editor for your posts you could try this javascript TOC, first add this code to your post: <div id="toc"></div> in the “text” tab:
    Enfold_Support_5400.jpeg
    Then add this code to the end of your child theme functions.php file in Appearance ▸ Editor, If you are not using a child theme you could use the WP Code plugin then add a new snippet, in the top right corner use the PHP snippet as the code type:
    Enfold_Support_2680.jpeg
    then add this code and save.

    function custom_toc_script() { ?>
      <script>
    document.addEventListener('DOMContentLoaded', function() {
        htmlTableOfContents();
    } );                        
    
    function htmlTableOfContents( documentRef ) {
        var documentRef = documentRef || document;
        var toc = documentRef.getElementById("toc");
    	var content = document.querySelector(".single-post .entry-content"); 
    	var headings = content ? [].slice.call(content.querySelectorAll( "h1, h2, h3, h4, h5, h6")) : []
        //var headings = [].slice.call(documentRef.body.querySelectorAll('#content h1,#content h2,#content h3,#content h4,#content h5,#content h6'));
        headings.forEach(function (heading, index) {
            var ref = "toc" + index;
            if ( heading.hasAttribute( "id" ) ) 
                ref = heading.getAttribute( "id" );
            else
                heading.setAttribute( "id", ref );
    
            var link = documentRef.createElement( "a" );
            link.setAttribute( "href", "#"+ ref );
            link.textContent = heading.textContent;
    
            var div = documentRef.createElement( "div" );
            div.setAttribute( "class", heading.tagName.toLowerCase() );
            div.appendChild( link );
            toc.appendChild( div );
        });
    }
    
    try {
        module.exports = htmlTableOfContents;
    } catch (e) {
        // module.exports is not defined
    }
    	  </script>
      <?php
    }
    add_action('wp_footer', 'custom_toc_script');

    This is the result:
    Enfold_Support_5402.jpeg
    There are many TOC plugins available, if you would like a different style, the RankMath SEO plugin also includes a TOC that works with Enfold.

    Best regards,
    Mike

    in reply to: Foto Gallery with vote/like function #1439864

    Hey strumpumpel,
    Unfortunately Enfold doesn’t have this feature, please check the plugins from the WordPress library, here is a good place to start.

    Best regards,
    Mike

    in reply to: Turn off gdpr consent banner #1439863

    Hey Intell,
    Please go to Enfold Theme Options ▸ Cookie Consent ▸ Cookie Handling ▸ Enable cookie consent messages and choose Disable cookie consent messages

    Best regards,
    Mike

    in reply to: Testimonial Link: Open in the same window #1439862

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Sudden site-wide display problems #1439860

    Hi,
    I don’t see the server logs, please upload them to DropBox or such and include the link in the Private Content area so we can examine.

    Best regards,
    Mike

    in reply to: Favicon on ios #1439859

    Hi,
    Please check that this setting is enabled on your iPhone
    Enfold_Support_5396.jpeg
    When I check your site with an iPhone on browserstack.com the favicon.ico shows, see the screenshot in the Private Content area.

    Best regards,
    Mike

    in reply to: Background Images Missing After Enfold Update? #1439849

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Ninjaforms datepicker #1439848

    Hi,
    Thanks for your patience I have checked your page at many screen sizes but I was not able to reproduce the error, and I don’t find the css clas rightMost that was reported above, perhaps this has been solved?

    Best regards,
    Mike

    in reply to: Favicon on ios #1439845

    Hey lion73,
    We have asked our team to check your page with an iPhone, in the meanwhile try uploading your favicon.ico to the root of your domain, this is the default location that browsers look for the favicon.ico.
    If you don’t have a ico file you can convert your jpg or png online with a site like this.

    Best regards,
    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Background Images Missing After Enfold Update? #1439841

    Hi,
    Thanks for the login, your site was already setup with the steps above so it was not needed. I reviewed your css for the pages and made an adjust for the six pages using the css for the background image. Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Hover Text Red #1439839

    Hi,
    Try this CSS instead, and adjust the font size to suit.

    #top.home #av_section_2 .avia_textblock > h2 > a:hover strong,
    #top.home #av_section_2 .avia_textblock > h2 > strong a:hover {
    	color: #a62c0a;
    	font-size: 40px;
    }

    Best regards,
    Mike

    in reply to: Hover Text Red #1439818

    Hey Anna_Tewes,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top.home #av_section_2 .avia_textblock > h2 > a:hover strong,
    #top.home #av_section_2 .avia_textblock > h2 > strong a:hover {
    	color: #a62c0a;
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Enfold / Woocommerce / Category view does not work #1439816

    Hey donillo,
    Thank you for your patience, but the login doesn’t see to work, please check.
    When I check my demo site categories, when a sub-category like this example for “Casual” under “Woman”:
    Enfold_Support_5386.jpeg
    will have a URL like: /shop/product-category/women/casual/ and the parent category “Woman” has a url of: /shop/product-category/women/
    Your site is using this url path: ?product_cat=, I believe that you have not set your WordPress ▸ Dashboard ▸ Settings ▸ Permalink Settings try using the Post name option instead of Plain.

    Best regards,
    Mike

    in reply to: open direct link in portfolio #1439815

    Hey schweg33,
    Thank you for your patience, your first page looks like it is built with a plugin called “at-gallery”, I’m not sure if the plugin has an option to open the portfolio pages of the images, if you don’t see an option I recommend asking the plugin author.
    For the table, it now has three links, try adding a new link like those, if you can’t please include an admin login in the Private Content area so we can be of more assistance.
    For your last page I think that you want to add the image grid from the first page to this page, your “at-gallery” plugin should have a shortcode that you can add to this page, I would think. Is this what you mean?

    Best regards,
    Mike

    in reply to: Background Images Missing After Enfold Update? #1439812

    Hey Moondreamer21,
    Please try to disable Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression and enable Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files and Then clear your browser cache and any cache plugin, and check.
    If this helps you can then try to put the settings back to the way they were and you should be all set. If this doesn’t correct please include admin login in the Private Content area so we can investigate.

    Best regards,
    Mike

    in reply to: Enfold theme upgrade #1439811

    Hey Anna,
    To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account. If you do not have access to the Theme Forest account then you will need to purchase a new license. Then upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg

    Best regards,
    Mike

    in reply to: Recovery functions-enfold.php #1439809

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Turn off Cookie Bar #1439808

    Hi,
    It could be a plugin conflict, I see that you have 50 activate plugins, try disabling all of your plugins and then reload the page and try to disable the cookie consent messages.

    Best regards,
    Mike

    Hey Chris_85,
    Thank you for your patience, when the product filters are used the page is reloaded, this is why the page is then shows at the top, to work around this I would recommend adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:

    function restore_the_scroll_position_after_reload() { ?>
      <script>
    window.addEventListener('beforeunload', function() {
        localStorage.setItem('scrollPosition', JSON.stringify({
            path: window.location.pathname,
            position: window.scrollY
        }));
    });
    window.addEventListener('load', function() {
        const saved = JSON.parse(localStorage.getItem('scrollPosition'));
        if (saved && saved.path === window.location.pathname) {
            window.scrollTo(0, saved.position);
        }
    });
    </script>
      <?php
    }
    add_action( 'wp_footer', 'restore_the_scroll_position_after_reload', 99 );

    If you are not using a child theme you could use the WP Code plugin then add a new snippet, in the top right corner use the PHP snippet as the code type:
    Enfold_Support_2680.jpeg
    then add the code and save. Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    Below you can check my test page where I have a large space and then the product grid and when the filter is used and the page is reloaded the page shows at the same place.
    But when I test this on your page by injecting it via the browser it seems to work by scrolling back to the correct location after the top of the page is seen. This doesn’t occur on my test page. On your page in the browser console I see the message: Scrolling to section was successful or max attempts reached., this seems to come from a custom javascript file in your child theme: /enfold-child/inc/js/jongo-js.js try disabling the custom this javascript, if you need the custom javascript then perhaps this behavior will be acceptable.

    Best regards,
    Mike

Viewing 30 posts - 3,001 through 3,030 (of 34,576 total)