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Viewing 30 posts - 30,181 through 30,210 (of 33,844 total)
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  • in reply to: Changes not being applied and not reflected on site #875581

    Hey sebastr021,
    The best approach is to try disabling all of your plugins. Then reactivate each one individually until you find the cause.
    Note that you will need to clear the site and browser cache after each change, and while you are working on your site disable any page caching. Also be sure to look at your webhost cPanel for any caching enabled, some hosts offer this which is great after your site is built, but not while you are building.

    Best regards,
    Mike

    in reply to: Icon List – Second line indent #875578

    Hey 2eminds,
    Can you create a example page for us to review?

    Best regards,
    Mike

    Hi,
    I found a function that may help:

    function removeunicode($content) {
        $content = preg_replace('/[\x00-\x1F\x80-\xFF]/', '', $content);
        return $content;
    } 
    
    add_filter('the_content', 'removeunicode');
    add_filter('the_title', 'removeunicode');

    It is meant to remove any characters in the hex ranges 0-31 and 128-255, but you could change it to remove only the one you want if you changed it to the hex you wanted to remove.

    Best regards,
    Mike

    in reply to: Horizontal Gallery not mobile optimized? #875572

    Hi,
    It looks like your site is not loading the font for the arrows in your lightbox images due to this error:

    has been blocked by CORS policy: No 'Access-Control-Allow-Origin'

    This article can help you solve this issue: How to fix Access-Control-Allow-Origin

    Best regards,
    Mike

    Hi,
    For issue 2 I logged in and added this code to only target the Edge browser:

    @supports (-ms-ime-align:auto) {
    .page-id-3274 .entry-content-wrapper ul {
        list-style: disc inside!important; 
    }
    }

    and then cleared your sites cache, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Migration – which Plugin #875545

    Hi,
    I have been using Duplicator by Snap Creek for years successfully, there is a new fake one calling itself Duplicator, did you try the one by Snap Creek?

    Best regards,
    Mike

    in reply to: Accordian issues #875539

    Hi,
    You are getting an error on /admin-ajax.php please try disabling your plugins. If that resolves the issue, reactivate each one individually until you find the cause. I see you are using a Email JavaScript Cloaker plugin, this maybe the issue.

    Best regards,
    Mike

    Hi,
    On your example page there are several other scripts working together to give you that function, if you isolate the scripts you could make it work by using code block elements and enqueuing the scripts. Unfortunately this is beyond the scope of what we can do for you here, but you could hire a freelancer to do this for you.
    Perhaps you could use a plugin that has similar function, here are some to review: 12 WordPress Search Plugins

    Best regards,
    Mike

    in reply to: Remove table styling only on one page #875510

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Sidebar Settings #875507

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: H1-H6 font size, Title, Paragraph, Breadcrumbs #875506

    Hi,
    Glad that Ismael was able to help. Regarding RTL adaptations embedded in the theme, Please feel free to request – or vote if already requested – such feature on Enfold feature request form, as this is where the developers look for new feature ideas.
    Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: H1-H6 font size, Title, Paragraph, Breadcrumbs #875505

    Hi,
    Glad that Ismael was able to help. Regarding RTL adaptations embedded in the theme, Please feel free to request – or vote if already requested – such feature on Enfold feature request form, as this is where the developers look for new feature ideas.
    Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Help understanding logo #875500

    Hey Swbride,
    The transparent logo has a added class, here are two examples.
    transparent logo:

    #top .av_header_transparency.av_alternate_logo_active .logo {padding-top: 20px !important;}

    main logo:

    #top .logo {padding-top: 20px !important;}

    Best regards,
    Mike

    in reply to: subscriptions #875490

    Hey Jurgen Deckers,
    Sorry we don’t offer that, our themes are sold individually.

    Best regards,
    Mike

    in reply to: Button link contact form #875485

    Hey dittefrandsen,
    You had tried using the “Custom Css Class” field in your element for your anchor ID, since this element was not a color section that has a ID field the solution is to use a “code block” element above your target and use this code:

    <div id="your-custom-id"></div>

    I added this for you so you can see how it works, please check and clear site and browser cache.

    Best regards,
    Mike

    in reply to: How to Change background color & font colour of tabs. #875479

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: How to Change background color & font colour of tabs. #875477

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Detailed menu in sidebar when using Woocommerce #875464

    Hi,
    Have you been able to make the adjustment?

    Best regards,
    Mike

    in reply to: Problem showing symbols (✔, ✖) in table #873618

    Hi,
    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Mike

    in reply to: Enfold Version Not Updating #873614

    Hi,
    I removed the old enfold-test theme & child. Unless you have any other questions about this issue we would like to close this ticket.
    Glad we were able to help. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Enfold Version Not Updating #873470

    Hi,
    Please restore your widgets, there must have been an error in the processes, hope this will not be difficult.
    I updated your theme to v4.2 & all looks good please check.
    I your old enfold-child css you had a function that should have been in your functions.php, this has not been working I’m not sure if you want to use it now:

    add_filter( 'avf_modify_thumb_size', 'enfold_customization_modify_thumb_size', 10, 1 );
    function enfold_customization_modify_thumb_size( $size ) {
    $size['entry_with_sidebar'] = array('width'=>845, 'height'=>321);
    $size['portfolio'] = array('width'=>495, 'height'=>400);
    return $size;
    }

    Would you like me to add it to your new child theme?
    I recommend removing the old enfold-test theme & child, please check your site very carefully then remove them. (If you like I will do it for you, considering all the issues you have been having)
    Afterwards please backup your site and save it to your computer, your last two backups didn’t work, just a heads up :)

    Best regards,
    Mike

    in reply to: Still can't manage upload Enfold 2017 Demo #872983

    Hi,
    If your are running a localhost environment, you can still import the demo from within Enfold.
    The demos are at \enfold\includes\admin\demo_files\enfold-2017.xml

    Best regards,
    Mike

    in reply to: Main Menu + Full Width Sub menu #872981

    Hi,
    try adjusting the [height: .5px!important;] to .3px or to suit
    2017-11-06_045310
    Also clear site and browser cache after changes.

    Best regards,
    Mike

    in reply to: Blurry Thumbnail Pictures in Portofolio Ajax #872967

    Hi,
    In your Portfolio grid element I changed the “Select custom image size” from thumbnail 180×180 to shop catalog 450×450.
    It seems much better now, please check & clear your cache.

    Best regards,
    Mike

    in reply to: Sidebar Settings #872965

    Hi,
    Sorry, I’m not seeing that with Chrome, Firefox, or Edge on Windows. Which browser / OS are you using? Can you add a screenshot of what you see?
    2017-11-06_041944

    Best regards,
    Mike

    in reply to: Problem showing symbols (✔, ✖) in table #872962

    Hi,
    It seems to be working, try clearing your cache
    2017-11-06_041015

    Best regards,
    Mike

    in reply to: Footer broken. #872856

    Hi,
    I believe this is because your Column Link is moving the anchor into place. Not sure if we can adjust this since the Column Link is not a standard function and it is combined with the inline popup script in your functions.php
    It doesn’t seem to affect the user experience though right?

    Best regards,
    Mike

    in reply to: layer slider #872843

    Hey Dialogo2017,
    Go to slider settings > slideshow > cycles and enter a 0 to make it stop on the last slide.
    To add a image button, when editing your slide, ckick “+ Add New” and choose image, click the new image in the preview to add your image, then go to the Link & Attributes tab to add your link.
    Did you see the help docs on the About page of the layerslider, under Getting Started, it links to this page: Online Documentation
    Best regards,
    Mike

    in reply to: unable to view content when edit any page. #872835

    Hi,
    I had looked under server information
    2017-11-05_152319
    Yet I see under select php version it’s 7.1, odd
    Best regards,
    Mike

    in reply to: Secondary menu items not showing with hamburger mobile menu #872832

    Hi,
    Oh, that makes sense. Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 30 posts - 30,181 through 30,210 (of 33,844 total)