Viewing 7 posts - 1 through 7 (of 7 total)
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  • January 3, 2018 at 1:32 am #892659
    thanp73

    Hi-

    I’ve used the technique here
    https://kriesi.at/support/topic/video-in-lightbox/#post-187076
    and also manually coded so that videos play in a lightbox overlay when you click the image thumbnail.

    The problem is, when you have a page with more than one video, only the first video on the page plays when ANY lightbox is triggered. there is a subtle arrow on the overlay to the next video but no user is going to see this- I think this arrow is a theme element, but I can’t figure out why the link that is being clicked (the specific triggered video) is not being played…

    So on a tutorial page where I have 6 videos, any video lightbox clicked always starts at video 1, leaving the user thinking that there is only 1 video….

    I would very much like help with this as I want it to work as desired… a test/ demo page is in the private box below. Note, the videos are set up at the top of the page in the ‘image’ element, and are coded inside the tabs as well. neither works as expected, and instead, only the first video on the entire page plays when any of these lightboxes is triggered.

    January 3, 2018 at 3:07 am #892694
    Mike

    Hey thanp73,
    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Mike

    January 3, 2018 at 3:45 am #892711
    thanp73

    mike=

    Thanks for your note- I’ve posted the login credentials in the box- really appreciate the help

    • This reply was modified 6 years, 4 months ago by thanp73.
    January 3, 2018 at 4:45 pm #892879
    thanp73

    hi mike- just checking in on this open item- thanks!

    January 8, 2018 at 4:43 am #894572
    Ismael

    Hi,

    I tested the same method on my own installation and it worked properly. What is “change_magnific_popup_iframe_setting” function for? I found it in the functions.php file. Please disable it temporarily then check the lightbox again.

    Best regards,
    Ismael

    January 9, 2018 at 8:35 pm #895360
    thanp73

    looks like this was an issue with our code that handled related videos at the end, and my coder fixed it on our end.

    thanks for troubleshooting it

    January 10, 2018 at 12:58 am #895457
    Mike

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

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  • The topic ‘Video in lightbox- problem’ is closed to new replies.