Hi Gerry

First of all, the shortcode for the search needs to be commented (or deleted).
I solved the issue by using the plugin “Ivory Search” and added the search feature to the desired menu in there.

Hope that helps.

Cheers
Michael

Updating your Enfold theme via FTP manually

1) Make a full backup of your website using a backup plugin.
2) Safe the backup somewhere outside from the webserver of your website (e.g. on your local computer or in any cloud storage you trust).
3) Sign out from your WordPress website.
4) Go to your themeforest account, sign in and download the most recent Enfold version to your computer. Extract it and search for the file enfold.zip. Extract this file as well to already have your folder ready to be uploaded.
5) Sign in to FTP or SFTP using FileZilla or any other tool which is able to do that.
6) Go to the folder ./wp-content/themes and search for “enfold”. If you want, you can download the enfold folder to your computer as well (just in case you want to restore if afterwards which is easier like that than using the whole backup).
7) Delete the folder enfold via FTP. This may take 5-10min, depending on the server speed obviously.
8) Wait until it is finished and the enfold folder is gone. If that is the case, upload the “new” enfold folder to your website in the same directory.
9) Sign in to your WordPress website again and go to the Enfold tab (or the one from your child theme). Scroll down to the tab called Theme Update.
10) Your current API token will not work anymore as Envato changed some stuff on their API. Therefore you need to remove your current key and generate a new private key as visible in your themeforest account under “Settings” -> “API keys”. Go to https://build.envato.com and follow the steps there. To me, https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#toggle-id-5 was also very helpful (scroll down a bit there to find out about the permissions your private API key needs in order to check for future Enfold updates). Without these permissions it will not work.
11) After revalidating your new private key within the Enfold update tab, you should see a blue rectangle saying when it could be checked for the last time.
12) Done!

Feel free to ask me in case you need any assistance.

Try to empty your browser cache. That solved the issue for me and the Enfold options are visible again.
In order to solve the update issue itself I would need access to your website if possible.

Try to empty your browser cache. That solved the issue for me and the advanced layout builder works again.

Hi Birgitte

Which Enfold version are you currently using?
If you have updated your theme recently there should be an update visible at the same place where all the updates are visible (submenu of the dashboard).

Can you see a theme update there?

Best regards
Michael

Update: The plugin WP All Import Pro was the issue in my case.
Deactivating it “resolved” the issue for now. Contacting them shortly to let them know that the plugin is causing errors in the console.

Might help somebody else.

Cheers
Michael

Hi guys

Same issue here for one of my sites.
Any updates on how to resolve it?

Thanks in advance
Michael

It looks totally fine with Safari v13.0.4.

Hi strumpumpel

I asked the exact same question about a year ago, see https://kriesi.at/support/topic/contact-form-send-copy-to-senders-email-address/
Therefore I think it is still not possible with the Enfold contact form feature.

In order to send a copy including the form data to the submitter email address I recommend using a premium plugin such as https://www.gravityforms.com/.

Cheers and I hope this helps
Michael

Hi omunyak

Try this snippet here:

.social_bookmarks_soundcloud a::before, .av-social-link-soundcloud a::before {
font-family: ‘entypo-fontello’;
content: ‘\f1be’;
}

Cheers
Michael

Hi Andi

Ah I see. As it looks correct in the backend preview, it is very likely a caching issue.

Please empty your browser cache and the cache generated by a plugin (in case you are using one).
This should do the trick.

Best,
Michael