Gunter,

Where ever you are, if I am ever there I am going to buy you many beers!

I am kind of stuck with GoDaddy for now. I will deal. Clean Talk just this morning added a new PHP Offsite Error logging. I am going to check that out. It also has a firewall that I haven’t been using, so…

Thanks again!

If you ever come to Philadelphia USA, beer is on me!

Michael

Gunter,

It seems that something is fixed and something isn’t. There are no more error logs being created so that is the good news.

The bad news is that I am still getting IO spikes and GoDaddy is still biting the site as being “limited in the last 24 hours”. I am not even sure this is still an Enfold issue as without some type of error log I am at a loss on how to track it down.

Some details in Private Content.

Done. I will let you know how it goes. Have a beer on me this weekend!

Gunter,

The one site you have been working on directly (Private Content) is the only one sill returning errors, the rest of the sites seem to have calmed down. The error though looks more like code than an error though. Below is the most recent entry in the error log.

Your thoughts?

Michael

Error Code:

20/02/2019 13:51:59: shortcode_handler_prepare – $meta[index] not set for av_masonry_gallery
Frontend: https://michaelalbany.com/i-owe-you/
SERVER[‘REQUEST_URI’]: /wp-json/wp/v2/posts/
shortcode_index: 10
Ajax: No Ajax Request
REST: REST Request
fake: 1
fake1:
meta1:
Array
(
[el_class] => avia-builder-el-10
[index] => 10
[this] => Array
(
)

[siblings] => Array
(
[next] => Array
(
)

[prev] => Array
(
)

)

)

meta:
Array
(
[el_class] =>
[custom_markup] =>
)

tree:
Array
(
[0] => Array
(
[tag] => av_one_full
[content] => Array
(
[0] => Array
(
[tag] => av_heading
[content] => Array
(
)

[index] => 1
)

)

[index] => 0
)

[1] => Array
(
[tag] => av_one_third
[content] => Array
(
[0] => Array
(
[tag] => av_textblock
[content] => Array
(
)

[index] => 3
)

)

[index] => 2
)

[2] => Array
(
[tag] => av_two_third
[content] => Array
(
[0] => Array
(
[tag] => av_image
[content] => Array
(
)

[index] => 5
)

)

[index] => 4
)

[3] => Array
(
[tag] => av_one_fifth
[content] => Array
(
)

[index] => 6
)

[4] => Array
(
[tag] => av_three_fifth
[content] => Array
(
[0] => Array
(
[tag] => av_contact
[content] => Array
(
)

[index] => 8
)

)

[index] => 7
)

[5] => Array
(
[tag] => av_one_fifth
[content] => Array
(
)

[index] => 9
)

)

Hu Gunter,

OK you lost me. All sites are running 4.5.4 so is that what you’re thinking when you say, “If you want you can update your other sites with [latest version of Enfold including the latest fixes to the avia_logfile directory.]” or should I be copying the avia_logfile directory and pasting that into the other sites?

Thanks!
Michael

PS – Just a humorous note, it has taken me until this post before my computer learned that your name does not have an “h” in it! LOL All notes above that say Gunther, I blame Apple’s auto correct. ;-)

Hi Gunter,

I updated all sites with the files provided and I have disabled WP-debug on all sites previously. The only error logging is the coded ones you provided. I will monitor those for a day or two to see what happens before reloading to the original shortcode-template.class.php.

I didn’t get to this until 12:54 GMT because when you first posted I was literally walking out the door. Sorry for the delays.

It was my pleasure to help get this fixed. I enjoy the collaboration! Anytime you want to look at something or test something on these site just let me know, I will create a backup and get you the accesses you want/need. Being the owner of 30 licenses of Enfold kind of gives me a vested interest! LOL

I will let you know what the final verdict is Monday morning my time. I am GMT -5.

I was not working on the sites at all so not so, no clue.

Well, it seems you have found an issue if not the issue. We have error logs for all except BoudoirPhilly MADomains, the site in the route folder has the least amount of errors, then MichaelAlbany (the oldest site and the one with the most migrations), the Red-Curve the newest site and the only ecommerce site is by far the largest error log.

In short the errors seem to be the same. All start as:

[time] shortcode_handler_prepare – $meta[index] not set for [item]

Items range from av_button and av_contact on MADomains (3 lines total), to av_masonry_gallery, av_one_full, av_heading, av_heading, av_one_third, av_textblock, and more on MichaelAlbany.com. On Red Curve they seem to be more limited to av_tab_container, av_heading, and av_hr, in that order.

I have downloaded the log files but left them there as well if you wanted to grab copies. I can email them too if you’d like. just let me know where to send them. (see Private Content)

In backing up each file I noticed that the shortcode-template.class.php is the same size (35061) for all files in the public-html folder but the one in the route is smaller at 34,604. I assume that is because of the location? Thought you should know that.

I have now updated all the files on all 4 sites including boudoirphilly, with the new code provided. I assume that is why you posted twice is because you updated the file to include the code required. If you still need to edit anything, feel free.

Now to watch and see…

I appreciate your help on all of this. If I ever get back to Europe I owe you a beer.

• This reply was modified 5 years, 2 months ago by MichaelAlbany.

Yeah, we are passed my knowledge and comfort level. I did what I thought you instructed and the slider on the first site’s home disappeared. Rather than do this on all 4 sites I did it to just madomains.com that resides in the home directory.

I restored the backed up shortcode-template.class.php and all is back to normal. I didn’t want to go through and repeat the same actions for all 4 .com sites so i stopped there.

More in Private Content

So far it seems that this has solved the issue. I see no new entries in the error logs but I do see them in the graphic error charts. These could be due to other installs on the shared server, and the fact that my error logs remain static supports this thought.

I started a new php-error.log today and if that remains clean as I suspect it will, then we can assuredly determine this a fix.

By the time you read this it will be your Friday. I will update in 24 hours but I doubt you will see that before Monday. If you need me to report sooner just let me know here and I will do it first think ing the morning (about 12 hours from now).

Best
Michael

OK the fix is applied and the site is functioning. I will check the error logs in the morning my time to see what we have. I will post here before 1300 gmt, 9am my time.

Hoping… (Fingers Crossed… )

Thank you Gunter!

Just a little more info. Just so you could see what was hitting the server overall I did a screenshot of the error tables (I’m a photographer, I like visuals). The link is in private content below.

The time on the server is GMT -6. The spikes at Feb 3 and 8:48pm would be at GMT 3:48am on the 4th. I am guessing that was you testing. The other spikes at around 7-8am was me working on a new site and the errors happening with the existing problem at the same time. About that time i de-activated Yoast. As you can see the errors still happened. I de-activated Yoast, I did not disable it or uninstall it so I assume scripts and such were still present. Yoast is still de-activated.

Do what ever you need to with the site boudoirphilly. I have it backed up.

Thank you!