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Viewing 30 posts - 151 through 180 (of 1,282 total)
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  • Hey marcellovoc,

    Please post us a link to your website and your login credentials (in the “private data” field), so we can take a look at your backend. Login credentials include:

    • the URL to the login screen
    • a valid username (with full administration capabilities)
    • as well as a password for that username

    Best regards,
    Kriesi

    PS: I think its rather disappointing when people ask for support and at the same time rate the theme with one star, without waiting to receive help. I hope you reconsider your rating once the issue is solved…

    Hi!

    Its indeed a false positive since the file was patched by us (something that woothemes did not do) However since we are no longer using the file anyways I will probably remove it altogether with the next update from our framework :)

    Regards,
    Kriesi

    in reply to: customize search page result #627065

    Hi,

    You can try something like, this:

    add_filter( 'posts_clauses', 'post_query_order', 20, 1 );
    function post_query_order( $pieces )
    {
    if(is_search()){
        global $wpdb;
        $pieces['orderby'] = $wpdb->prefix.'posts.post_type ASC';
    }
        return $pieces;
    }
    

    Best regards,
    Kriesi

    in reply to: Enfold Showcase #626760

    Keep it coming ;)

    in reply to: Troubleshooting my site- slideshow has no links #626327

    Did you set the linking option to “apply link to image”?

    http://cl.ly/g2or

    If so and it still does not work, please post us your login credentials (in the “private data” field), so we can take a look at your backend. Login credentials include:

    • the URL to the login screen
    • a valid username (with full administration capabilities)
    • as well as a password for that username
    in reply to: Overlay effect BUG FOUNDED! #625914

    Hi,

    you can use the mail ” (Email address hidden if logged out)

    Best regards,
    Kriesi

    in reply to: Overlay effect BUG FOUNDED! #625761

    Hi,

    I am afraid without the possibility to check your backend its a little hard to investigate the issue further. I can see that the overlay is not applied but I am not sure if this is a plugin conflict, an issue with the layout builder, a customization or something completely different :/

    Any chance you can provide a login at a later time?

    Best regards,
    Kriesi

    PS: love what you have done with the theme, the site looks great!

    in reply to: gif animation #625574

    No worries, glad I could help :)

    in reply to: gif animation #625563

    Hi,

    Got what you are talink about. However the gif would only keep animating if it was created by setting the animation to looping which does not seem to be the case. If I open it directly it only shows the animation once:

    http://kappersblog.nl/wp-content/uploads/2015/10/Kappersblog-kom-op.gif

    Because of that it also is animated only once in the slider. I guess if the gif animation was set to loop and the slideshow slide interval would be set to the time the gif takes to make one full animation you could make this work.

    Best regards,
    Kriesi

    in reply to: customize search page result #625558

    Hi,

    The default query sorts all entries based on the date. You can of course try to use a snippet like this in your themes/child themes functions.php but I consider not messing with it and using a plugin the better option.

    But feel free to try this, I found it on stackoverflow, maybe it works as you want it :)

    add_filter( 'posts_clauses', 'post_query_order', 20, 1 );
    function post_query_order( $pieces )
    {
        global $wpdb;
        $pieces['orderby'] = $wpdb->prefix.'posts.post_type ASC';
        return $pieces;
    }
    

    Best regards,
    Kriesi

    in reply to: Troubleshooting my site- slideshow has no links #625552

    Hi,

    Thats correct. This is expected behavior: you can either link the whole image or place some buttons with links. I am afraid there currently is no option to do both, mostly because the html structure we are using would require changes.

    Best regards,
    Kriesi

    in reply to: two videos full width side by side, is it possible? #625548

    Hey Doron,

    I am not 100% sure if thats what you mean but what you can do is to place 2 video elements within a “grid element” that has 2 cells. Just make sure that the cells got no padding and the videos should both use exactly 50% of the available width :)

    Best regards,
    Kriesi

    in reply to: AJAX Auto Scroll Issue With Header #625520

    Hey tdproperty,

    I am afraid I am not sure were the plugin code would need to be modified to change the behavior. In this case its probably better to ask the plugin author for support since I don’t think that the issue is caused by the theme :)

    Best regards,
    Kriesi

    in reply to: customize search page result #625508

    Hi,

    Since enfold only uses the default wordpress search you would need to use a plugin to do something like that. Its unfortunately quite hard to group the search results as you would require it (the wordpress default ist to mix those and list them by date) so I dont think there is a simple code snippet that we can offer that fixes this for you.

    However, some of the more advanced search plugins might work fine for you. eg:
    https://wordpress.org/plugins/relevanssi/

    It states that it can sort results by relevance and not by date, which might work fine for you ;)

    Best regards,
    Kriesi

    Hi,

    Truth to be told: I can not be 100% certain until we try one of those solutions. Might indeed be something different but since no one else is experiencing this issue (and we got a good sample size with 80.000 customers ;D ) I think its correct to assume that this is a server issue, and the large memory usage also points in that direction…

    Best regards,
    Kriesi

    in reply to: Alighnment on Mobile Devices #625365

    I opened the page in the avia layout editor and scrolled down to the 3 embedded images. then I clicked on each of those and set the alignment to “center” instead of left ;)

    Danke fürs Follow up :)

    Gute Sache. Wusste nicht das man diese Core funktion mittlerweile schon ändern kann ;)

    Wenn du das ganze in ein Plugin file schreibst und dieses Plugin aktivierst wird der code auch funktionieren und nicht entfernt wenn du das Theme wechselst :)

    Wenn du ein “av-expire-session.php” file in deinem wp-content/plugins folder erstellst und diesen code reinkopierst solltest du ein funktionierendes Plugin haben:

    https://gist.github.com/Kriesi/ee8fc8fe8526e6e92393652f9ccfa996

    lg,
    Kriesi

    in reply to: Enfold-Admin-Menue jetzt untereinander #624993

    Super, danke fürs follow-up ;)
    Sollte es nicht klappen lass es uns wissen

    lg
    Kriesi

    Jo, das problem mit dieser anleitung ist dass du da WordPress Core files ändern würdest und diese änderung mit jedem wordpress update wieder weg wäre.

    Ist generell eine praktik von der abzuraten ist. Wie gesagt, das ganze hat leider nichts mit dem theme zu tun. Könnte mir vorstellen das es ein plugin gibt das kann was du dir wünscht, leider ist mir da keines bekannt.

    Ne kurze suche zu wordpress plugins mit logout hat folgendes gefunden, vielleicht hilft das ja?
    https://wordpress.org/plugins/idle-user-logout/

    in reply to: I want to say thank you to Kriesi and his team #624931

    Thanks for the nice words, we appreciate them :)

    Cheers,
    Kriesi

    in reply to: Passwort für geschützte Seiten nicht im Cache speichern #624929

    Hey Albrecht,

    Da wir hier nur WordPress interne Funktionen verwenden und der code nicht aus den Theme files sondern aus den WordPress Core Files kommt fürchte ich dass uns das nicht möglich ist.

    Vielleicht gibts dazu ein Plugin, bekannt ist mir allerdings leider keines :/
    Da das speichern des passworts eigentlich ja vom Browser bestimmt wird und nicht von WordPress oder dem Theme wärs auch ne möglichkeit ein Browser Plugin zu suchen :)

    Lg,
    Kriesi

    in reply to: Alighnment on Mobile Devices #624908

    All right, I have set the elements to display centered :)

    Best regards,
    Kriesi

    in reply to: MailChimp Submit button is not showing up #624903

    Glad I could help ;)

    in reply to: LayerSlider needs to be updated by Kriesi #624902

    Glad I could shed some light on the issue ;)

    in reply to: HTTP error when uploading image #624901

    Hi,
    since this is not a permanent solution and will be removed with the next update, (ans also removes all thumbnails that are generated and necessary for the theme):

    Would you mind posting me your login data for wordpress as well as your FTP data in the “private data” field?
    I will see if I can find a fix that works better.

    Apparently this is an issue with GoDaddy, we have had some users reporting it now…

    Best regards,
    Kriesi

    in reply to: LayerSlider needs to be updated by Kriesi #624704

    Hi sackerly,

    The latest version of Layerslider will of course be included with Enfold, but depending on our own development cycle it may take anywhere from a day to a few weeks until we release the new layerslider version with a theme update. (Assuming that its not a super critical update, we will of course always try to immediately update the slider if there are major security fixes included or if a previous version is broken in a major way)

    As I have been told the version 5.6.6 offers a few minor bug fixes and some non critical security updates, so we will probably release it with the next major theme update.

    What Rikard meant was that if you always want to run the latest version “immediately” you would need to get a license on codecanyon :)

    Best regards,
    Kriesi

    Hi Aline, sorry for the late reply

    I just checked your site and everything seems to work fine. If you are stille experiencing the problem it is probably because the browser cache is still not cleared. 

    Best regards,
    Kriesi

    in reply to: Error- Not being allowed to update WordPress 4.5.1 #624598

    Hi,

    This might have something to do with your server rather then your theme. You might want to try to activate the default theme and try to update again. If it still does not work you might need to try and update the installation via FTP

    Best regards,
    Kriesi

    in reply to: MailChimp Submit button is not showing up #624594

    Hi,

    Our own mailchimp integration should work fine, I am actually not sure why you didnt use the template builder element we provide ;D

    Best regards,
    Kriesi

Viewing 30 posts - 151 through 180 (of 1,282 total)