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Viewing 30 posts - 481 through 510 (of 1,282 total)
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  • Thanks a lot, glad you like them :)
    Cheers!

    in reply to: Wp 4.1 Issue with the visual and text tabs #372512

    Hey!

    I can see the problem on your installation but have never encountered anything like this before. Also tried to disable all plugins and it still happens to me to. You mentioned that this happens in every enfold theme you use. Are you running those other theme installations on the same server?

    Since I can’t reproduce the problem locally and everything else seems to work fine we might need more information, either from you or other useser who experience the problem to solve this puzzle. I can see that it might be annoying to always need to switch to the visual editor when opening textblocks…

    Cheers!
    Kriesi

    in reply to: want to change the font #372510

    Hi!

    I just checked your site and could not find that code anywhere. What I would recommend, since we dont have access to your FTP:

    Since you are using a child theme please create a functions.php file in your child theme folder. Then add the code mentioned above to the child themes functions.php file. If that does not help please keep the files that way and let us know so we can check if everything was added correctly :)

    Regards,
    Kriesi

    in reply to: Enfold 3.0.4 – WordPress Version and SEO Yoast #372507

    Hey AdDesign!

    We always recommend to use the last version of WordPress and also the latest plugin versions of whatever plugin you want to use. We are planning to release an update early next year :)

    Regards,
    Kriesi

    Hey Christine!

    Giving your selector a little more weight should work fine.
    Add this to your custom.css stylesheet in folder /css/ or to the quick-css panel located in your wordpress backend at Enfold->General Styling:

    #top #wrap_all #main h3.widgettitle {
    font-size: 20px;
    font-weight: normal;
    }
    

    Best regards,
    Kriesi

    glad we could help ;)

    in reply to: Home V10:Magazine #372501

    Wunderbar :)

    in reply to: Text below Featured Image #372500

    Hi schoefa2!
    add this to your custom.css stylesheet in folder /css/ or to the quick-css panel located in your wordpress backend at Enfold->General Styling:

    #top h2.post-title {
    font-size: 28px;
    }
    

    Cheers!
    Kriesi

    in reply to: Inhalts Elemente / Updatre #372494

    Hey schoefa2!

    Ein update auf version 3.04 sollte in der tat helfen.
    Die einzige Möglichkeit wenn ein automatisches Update gerade nicht funktioniert (Dein server muss dazu mit themeforest kommunizieren was manchmal aufgrund von server-settings oder auch themeforest API problemen nicht immer möglich ist) bleibt dir noch das Update via FTP:

    Hier eine genrelle anleitung mit allen optionen:
    http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Regards,
    Kriesi

    in reply to: Home V10:Magazine #372492

    Hey mistral2!

    Was du machen musst ist verschiedene Posts in diversen Kategorien anzulegen. Diese kannst du dann im Magazin Element auswählen: http://cl.ly/Z7OL

    Zusätzlich die Checkbox “Display Tabs for each category selected above?” aktivieren und die ausgewählten kategorien werden angezeigt wie in der demo ;)

    lg,
    Kriesi

    in reply to: Header Issue on iPad #372489

    Hi!

    I can reproduce the issue on my ipad but since it only happens on your installation and does not happen on mine, no matter the settings I use I, I would think it has something to do with a plugin or some css customizations.

    Since you have already tried deactivating and removing all plugins and additions would you mind sending us your login credentials as a private reply so we can take a look at your backend? I cant promise that there is an easy fix but we can try to investigate the issue and see if there is anything we can do to fix this…

    Best regards,
    Kriesi

    in reply to: MyMail funktioniert nicht mehr richtig #372485

    Hey!

    Hab mir das ganze nun genauer angesehen. anscheinend gibt es leider ein problem mit der Kompatibilität mit dem advanced layout editor. Die schlechte Nachricht ist das ich nicht herausfinden konnte was genau das problem ist. Die gute nachricht: wenn du auf dieser einen Seite auf den Layout editor verzichtest und nur mit shortcodes arbeitest dann scheint das newsletter plugin ohne probleme zu funktionieren

    lg!
    Kriesi

    in reply to: all languages in search result #368681

    Hm. Kenn das plugin leider auch nicht. würde mal bei den polylang leuten nachfragen ob es irgendeinen parameter gibt den man beim query mitschicken kann um die sprache zu filtern. Dann kan man das vielleicht in einen filter packen und mitschicken :)

    in reply to: Safari 8.0 Seems to Not Auto-Loop Full Screen Video Slider #366318

    Hi!

    I was able to reproduce the issue on safari 8.0 on your site. the weird thing is that it seems to be limited to this video you are using. I have downloaded it and tried to use it locally with the same result. Once I used another mp4 video the looping worked just fine.

    Not sure if the movie is damaged, if its an encoding problem or if there is anything else that is causing the issue but in this case I am afraid the problem might be safari in conjunction with this video and not the slideshow script, which would mean that there is not a lot I can do.

    Probably the easiest way to circumvent the problem would be to upload the video to either youtube or vimeo and then use those services to show the video. I will see if I get similar reports from other users, but right now with the limited information I got I am afraid this might be the only short term solution…

    Best regards,
    Kriesi

    in reply to: Conflict with WordPress SEO by Yoast Version 1.7.1 #366289

    Hey Thomas!

    I am afraid when it comes to modifications we really cant help since digging into other peoples code takes too much time by far. What I can recommend for your freelancer to test is to make sure that he removes any custom overwrite and or customizations one by one and once everything starts working again you know what exactly is causing the issue…

    in reply to: Buying more of your licenses #366282

    Hey!

    Yes you can just generate another API code for another site. The checking of API codes is done by themeforest on their end ;)

    in reply to: Vaultpress security alert #366278

    Hey!

    Sorry for the late reply. I cant really see how (in this case) this could cause any problems but I have added some additional security checks with the next update to be 100% save ;)

    Best regards,
    Kriesi

    in reply to: Metspin – Fusion Biolder – Services page #365384

    opening several threads about the same topic is not necessary. I will close this one since I have replied to the one here: https://kriesi.at/support/topic/attention-kreisi/

    If you got any other questions let me know.

    in reply to: Attention: Kreisi #365381

    Hi Mohan!

    As josue already said: the fusion builder is a plugin developed for Avada. We try to use wordpress best practices so enfold works with 3rd party plugins but especially when it comes to template builders there is usually no way that another one works beside the one we use in enfold already. Template builders are usually so complex that as soon as you use more than one they get into each others way.

    There are unfortunately limits to the support we can provide and this is one of them, making our themes compatible with other themes is neither our nor the other theme shops responsibility. Its a task so complex that its actually impossible to pull off. there are 100.000 of themes out there and especially those with a lot of functionality built in dont work very well together.

    Enfold has a great page builder, (one that Avada actually used as inspiration for theirs) but I am afraid if you want to use the fusion builder you will need to stick to Avada. Sorry for that.

    in reply to: Enfold – Update from Backend #362816

    Hi Peter!

    To update to the latest version follow the instructions here:
    http://kriesi.at/documentation/enfold/updating-your-theme-files/

    As described in the link above you might need to force the check for a theme update in the dashboard->updates page of your backend. Let us know if that helps :)

    Regards,
    Kriesi

    in reply to: Google Maps and Mail reply form not shown correctly #362799

    Hey!

    Please update the theme to the latest version. That should fix any issues you are currently experiencing :)

    To update to the latest version follow the instructions here:
    http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Cheers!
    Kriesi

    in reply to: Logo slider issue #362776

    Hey StylemixThemes!

    Just checked the site, do you already have a page were you have tried to setup a logo slider?

    Cheers!

    in reply to: Enfold Showcase #362697

    Great stuff guys, keep it coming :)

    in reply to: Fullwidth Easy Slider not showing up on homepage #362681

    Hey alexmasica!

    Please update the theme to the latest version. That should fix any issues you are currently experiencing :)

    To update to the latest version follow the instructions here:
    http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Cheers!
    Kriesi

    in reply to: ?iframe=true doesn't work on menu items #362667

    Hey!

    Just answered to your question on themeforest ;)

    Cheers!

    in reply to: GTB – A General Concern #358972

    Hi!

    I do understand the concern. The first problem of this release was that wp 4.01 had no beta version which we could test against so we were caught by surprise as well. Its also the first time I can remember that a minor update broke something, so I hope this is not going to happen again soon.

    For major upgrades: Usually we are able to solve any issues weeks before a new major wordpress update was released.

    Other than that I can of course only recommend to update regularly but it pretty much depends on WordPress and the changes they incorporate if a theme update will be necessary. I can remember that from Enfold Version 1.0 to (I think) 2.9 no theme updates were required at all if you didnt need the new features and now we had two mandatory updates in a row with WP version 4 and 4.01.

    We try to code with WordPress best practices in mind so things stay backward compatible as long as possible but from time to time a theme update will always be necessary…

    in reply to: Layer Slider Enfold 3.0 Not Working #356990

    Hey @jonlebkowsky

    From what I can tell: you are using an Easy Slider, not the Layerslider. Your problem is related to the fact that the recent WordPress 4.01 update that was rolled out automatically breaks a few of our shortcodes. Your theme version is 2.9.2, once you update to version 3.04 (the latest one) all should be good.

    Since this thread is no longer maintainable, got hijacked with various different problems now and the actual title does not reflect the problem anymore I am going to close it now. If anyone still has issues after updating wordpress, as well as the theme to the latest version please open a new thread in the forum ;)

    Cheers!
    Kriesi

    in reply to: Licence transfer #356943

    Hi!

    There is actually nothing for you to do anymore. Once the client needs support and asks for the account we will send them the details. If you have entered the API key in their backend then they will also be able to update in the future (this is part of envatos system and its the only way they will be able to do that so I would recommend to add the necessary information if you dont want to deal with them anymore)

    Cheers!
    Kriesi

    in reply to: WEBSITE NOT WORKING #356933

    Hey Guys!

    Can you post (as private reply) login information, as well as FTP credentials so we can take a look at the issue?

    Regards,
    Kriesi

    PS: @lguttenbeil telling us we suck at support but not giving us anything to work with other than “this does not work” is a bold statement.

    in reply to: elements disappeared #355269

    Hey!

    Please update the theme to the latest version (3.04). That should fix any issues you are currently experiencing :)
    You can download the latest version by logging in to your themeforest account first and then going to http://themeforest.net/downloads

    Cheers!
    Kriesi

Viewing 30 posts - 481 through 510 (of 1,282 total)