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Viewing 30 posts - 121 through 150 (of 220 total)
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  • in reply to: Contact form not working in Firefox #710983

    Hello to everyone who helped me here,

    it is probably the CDN that I am using from Cloudflare, thanks Ismael for mentioning this.

    For anyone using Cloudflare´s CDN:
    Their CDN can sometimes break things.
    If you are updating your site (logged in at WP) and something always appear broken, go to in Cloudflare and “play” with the page rules. Try many different ones until the problem(s) dissappear.
    Next time remember to pause the CDN before you update a page with a previous problem.

    Now two last questions to @Ismael
    1. My Enfold´s version ist 3.8. Is there an update? Or do you mean something else?

    2. Your reply https://kriesi.at/support/topic/contact-form-not-working-in-firefox/#post-701009
    I also saw an error about loading mixed content because of http://fonts.googleapis.com/css?family=Open+Sans:400,800,300,70.
    Is there actually a way to load googlefonts from https?

    Thank you all guys for your help and patience!

    Best Regards
    Asterios

    in reply to: Contact form not working in Firefox #710210

    Hi Ismael,

    I need to be sure before doing anything, since there were many suggestions.

    Is this what you did and it means I only need to clear the cache WITHOUT installing a fresh copy of Enfold?

    OR

    Do I stil have to install a new copy of Enfold?

    In any case, did this fix the problem for you? I am stil seeing it even after clearing the cache.

    Best Regards
    Asterios

    in reply to: Contact form not working in Firefox #709756

    Hello Andy,

    thanky for your reply.

    I guess that if I install a new copy of Enfold, all the settings need to be exported and imported again, right?
    I will do that and let you know.

    Best Regards
    Asterios

    in reply to: Contact form not working in Firefox #708984

    Hello,

    it´s been a week since your last reply and this is not the support I am used to from you guys.
    I understand that I am not the only customer but stil I would like to bring this to an end by solving this problem.

    I would really appreciate it, if I heard from you soon.

    Best Regards
    Asterios

    in reply to: Contact form not working in Firefox #708392

    Hello again,

    I haven´t heard anything since my lst reply, so I decided to “ring a bell”.
    Are there any news about the issue and how it can be fixed?

    Best Regards
    Asterios

    in reply to: Contact form not working in Firefox #705905

    Hi Ismael,

    I reinstalled both plugins and added the code you provided.
    After refreshing the page, I still can´t send any email over the cntact form.
    Right now I have the plugin “force htpps” activated.

    Best Regards
    Asterios

    in reply to: Contact form not working in Firefox #704598

    Another question that might help to come closer to a solution.

    I saw this in the console:

    Mixed Content: The page at ‘https://www.koelner-musikakademie.de/’ was loaded over HTTPS, but requested an insecure stylesheet ‘http://fonts.googleapis.com/css?family=Open+Sans:400,800,300,700’. This request has been blocked; the content must be served over HTTPS.

    Do you thing this could have something to do with that and if yes is it possible to solve this?
    I tried with this plugin but I only got a white screen, so I had to undo from https to http.

    Regards
    Asterios

    • This reply was modified 8 years, 1 month ago by Asterios.
    in reply to: Contact form not working in Firefox #704330

    Dear Ismael,

    I have tried several computers and if you guys have tested the issue, then it has been tested from different networks.

    Best regards
    Asterios

    in reply to: Contact form not working in Firefox #702482

    Hello Andy,

    thank you for your reply.
    The issue ist stil there, I tried the instructions you sent.

    Let me please write one more time what the problem is.

    If I send an email trough the contact form, it will be sent.
    If then I refresh the page in order to send another one, it will not go.
    I muss visit another page (inside my site) and then use the contact form again, in order send another message.
    This issue only appears in Firefox. I tried Chrome and some other browsers and they were fine.
    No problem there.

    I have no idea what can cause this issue. I just hope that you guys have more experience or luck than me.

    Best regards
    Asterios

    in reply to: Contact form not working in Firefox #701140

    Hi Ismael,

    thank you for the suggestions, I tried both but they didn´t help or work.
    The problem is stil there and I really don´t know hot to solve it.
    Would it help if I gave you access to the site?

    Best regards
    Asterios

    in reply to: Data Table – Responsiveness after Update #646416

    Hi Vinay,

    the solution doesn´t make it perfect but it is much better and one can understand what is written.
    I can live with that. You can mark the topic as solved.

    Thank you very very much for your great support!

    All the best
    Asterios

    in reply to: Data Table – Responsiveness after Update #646370

    Hi Vinay again,

    unfortunately it didn´t help. I get to see only the half of the title.
    Günter helped me some while ago with a similar problem.
    (https://kriesi.at/support/topic/problem-with-responsive-title/#post-601334)
    It was better after that.
    Now I tried all variations:
    yours, his, yours and his but the problem still remains.

    I know it is a long title…it´s the german language.

    Best Regards
    Asterios

    in reply to: Data Table – Responsiveness after Update #646336

    Vinay you are great!

    Thank you very much for the speedy support, it now works fine again.
    One little thing: Is it possible to have the title “ERWACHSENEN-ENSEMBLE” a bit smaller?
    One can´t read it on mobiles.

    Best Regards
    Asterios

    in reply to: Close Button not working #631961

    Good mornig Rikard,

    I am sorry for the misunderstanding about the cache.

    I did everything as you said and voilá, it works now!
    Thank you all for the great support.

    One small question: Do you know what caused the problem?

    Best Regards
    Asterios

    in reply to: Close Button not working #631334

    Hi Rikard,

    I tried the cache from W3TC at least 50 times. Since I am using CloudFlare (CDN), I also deactivated their cache but it didn´t help.
    One funny thing, is that it seems to be working from my office but only with Firefox. It doesn´t in Chrome.
    When I am at home, nothing works.
    I am totally confused and I wish I could help you guys more but I don´t know how.

    Best Regards
    Asterios

    in reply to: Close Button not working #630688

    Hi Ismael,
    thank you for the reply.
    The theme is already updated in the latest version and the code you sent me didn´t help.
    The problem is stil there.

    A few hours ago, I edited this text saying that it works.
    I really don´t know what to say, but it doesn´t again.
    Sorry for this, could you please have another look?

    Best Regards
    Asterios

    • This reply was modified 8 years, 7 months ago by Asterios.
    in reply to: Close Button not working #629119

    Hello Rikard and thank you for your reply.

    I am using minify through the W3TC Plugin. I just deactivated it, but it didn´t help.

    Could you please have a look on that? The credentials were sent in the private section.

    Best Regards
    Asterios

    in reply to: Hide mobile menu #616236

    Yes there was. The menu wouldn´t show.

    Anyway, you can mark this topic as resolved.
    I just wanted to try out another responsive menu but I guess I will have to hire someone to help me with this.

    Thank you for your time guys.
    Asterios

    in reply to: Hide mobile menu #614312

    Of course not. The Plugin is called “Touchy”.
    Just remember that I use Cloudflare CDN. It is paused now so that you can work without any problems.
    If you meet any problems with clearing the cache, let me know.

    Thank you so much!

    in reply to: Hide mobile menu #613663

    Good morning Yigit,

    I tried everything but when I activate any other plugin, the responsive header stil apears, or the new menu doesn´t work.
    Unfortunately I can´t leave it like this for days, so that you can have a look (in case you have some time), because the site is online.

    I wish a had an option to give you all the details…

    Best Regards
    Asterios

    in reply to: Hide mobile menu #610336

    Hi Yigit and thank you for the quick reply!

    The code you sent me only hides the menu icon.
    What I mean is to hide the complete responsive menu so that I can use another one.

    Is it possible or is it at all necessary if I want to use another menu or do I just activate the plugin?

    Best Regards
    Asterios

    Hi everyone,

    this solution is the right one, thank you Ismael.
    No more questions or problems from me.

    Best Regards
    Asterios

    in reply to: Google search console-Response 500 #603357

    Nothing important from my provider. They say that I can ignore that.
    I will just stop bothering and hope it all goes well…

    Thank you for your time

    Best Regards
    Asterios

    in reply to: Tabs in mobiles lost their function after update to 3.5 #602464

    Hi Rikard,

    I have made two screenshots of what I want and what I get:

    What I want

    What I get

    I repeat: I am unsing a child theme!

    Please consider this as urgent since the site is online and I would soon have to remove the code from the “Enfold-Folder” in order to get it work again. Which means that you will not see any problem…

    Thank you in advance
    Asterios

    in reply to: Tabs in mobiles lost their function after update to 3.5 #602111

    I just updated to 3.5.1 and the problem came back.

    What I did in the past worked until I upgrated to 3.5:
    Child theme/css/shortcodes.css and from the file I deleted the code (see above).

    If you check now, you will see the problem in responsive mode.
    Check any page from the teachers (http://www.koelner-musikakademie.de/dozenten).
    The tabs should be next to each other and not on top of each other.
    I really don´t get it…

    Thanks
    Asterios

    in reply to: Problem with responsive title #601611

    Hi Günter,

    this worked for me fine, thank you!

    Best Regards
    Asterios

    in reply to: Tabs in mobiles lost their function after update to 3.5 #601164

    I seem to have solved the problem for now.

    You can marc the topic as resolved.

    I just checked again and the problem stil remains. Please have a look on that.

    Best Regards
    Asterios

    • This reply was modified 8 years, 9 months ago by Asterios.
    in reply to: Google search console-Response 500 #601158

    I will and give you a feedback about this.

    Best Regards
    Asterios

    in reply to: Tabs in mobiles lost their function after update to 3.5 #600973

    Hi Vinnie,

    thanks for the reply.
    I probably did not explain myself right.

    I AM using a child-theme and the problem showed up after the last update.
    Somehow the deleted code from the shortcode.css was “ignored” and the tabs would show again on top of each other, instead of next to each other in the responsive mode.

    I could place the code back, so you can see what I mean or give you access to WP to inspect it.

    Best Regards
    Asterios

    • This reply was modified 8 years, 9 months ago by Asterios.
    in reply to: Enfold Showcase #600664

    Hi everyone!

    First of all a big thank you to the great support team hier! Without you guys, my new site would still be in progress.
    I recently finished the site of Kölner Musikakademie and I must say I never regreted working with Enfold.

    Best Regards
    Asterios

Viewing 30 posts - 121 through 150 (of 220 total)